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Summary of reviewsComfort Hotel Hu offers a pleasant and comfortable stay with several noteworthy positive features. Guests rave about the complimentary breakfast, which is considered a great addition to the value of the stay. The breakfast, described as simple but varied, includes multiple options and is often delivered warm to the room. The availability of fresh fruit juice and other drinks further enhances the experience, making it a satisfying start to the day.
Dinner, available via 24-hour room service, also receives favorable feedback. While some guests had mixed experiences, many enjoyed the tasty, home-cooked quality of the meals like the ginger pork set. The convenience and ample portion sizes of room service make it a well-appreciated aspect.
The rooms at Comfort Hotel Hu are consistently praised for their spaciousness, cleanliness and Balinese-style decor, which set them apart from typical business hotels. The separation of the bathroom and toilet, alongside cleanliness and thoughtful amenities like face cream and essential oils, contribute to a homely and comfortable atmosphere. While some rooms may exhibit light smoke smells or slightly old-fashioned elements, the overall impression remains positive.
Cleanliness across the hotel receives mixed reviews. Many guests find it clean, neat and satisfactory, but some noted areas needing more detailed attention, such as the bathrooms and behind TVs. Despite these occasional lapses, the general sense is that the hotel maintains an acceptable standard of cleanliness.
The hotel's staff garners high praise for being polite, cheerful and helpful, often going above and beyond to ensure a pleasant stay for guests. The front desk staff, in particular, are noted for their prompt and accommodating service, adding to the welcoming environment.
Parking facilities at Comfort Hotel Hu are favorably reviewed with the free parking being particularly appreciated by guests. Although there might be a short wait due to limited availability, the convenience and free services are beneficial, especially for those traveling by car.
Beds receive mixed reviews; many guests find them soft, fluffy and conducive to a good night's sleep. However, some mentioned issues with firmness and wear, indicating a need for potential updates to maintain consistency in comfort.
In summary, Comfort Hotel Hu offers a comfortable, convenient and enjoyable stay with standout features such as a satisfying breakfast, spacious and clean rooms with unique decor and friendly, accommodating staff. The 24-hour room service and complimentary parking further enhance the positive experience, although there are minor areas for improvement such as bed conditions and consistent cleanliness.
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