Info
Summary of reviewsThe guests of AURA Resort Nara (Adult Only) largely report a positive experience, highlighting several key aspects of their stay that contributed to their satisfaction. Breakfast receives praise for its convenience and quality with options to choose from three different types including both Japanese and Western styles. The punctual delivery directly to the room and the delicious variety, especially the well-prepared Japanese-style dishes and warm pancakes, are significant highlights.
Rooms at the resort are noted for their spaciousness and comfort, offering large beds and ample amenities at a reasonable price. The quiet and clean environment, along with the big baths, create a conducive atmosphere for relaxation. Although some guests mentioned minor issues such as power outages, hard beds, musty smells, dust and older facilities, the overall comfort and spaciousness of the rooms remain a positive focal point.
Cleanliness feedback varies with some guests appreciating clean rooms and bathrooms, while others pointed out problems like dust, spider webs, mold, scale and an occasional musty smell. These observations suggest that there might be room for improvement in the hotel's maintenance practices, especially in less apparent areas.
The staff consistently stand out for their exceptional service, winning high marks for their friendliness, helpfulness and politeness. The team's responsiveness to guests' schedules and needs, including cleaning requests, enhances the overall positive guest experience. The level of customer service provided leaves a lasting impression, contributing significantly to the resort's appeal.
Show moreRead review summaries for all categories
Categories
Love Hotel with Free Wi-Fi
