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Summary of reviewsAlex Hotel, located in the heart of Kohtla-Järve, boasts a highly praised and exceptionally convenient location. Its central placement provides easy access to shops, a gas station, local attractions like the oil shale museum and an ice rink, making it a perfect spot for visitors looking for nearby activities. This strategic positioning offers excellent value for money, making it a standout choice for travelers despite the town's limited tourist appeal.
The breakfast at Alex Hotel is frequently highlighted by guests as a hearty and delicious start to the day. It offers good variety with specific items like tasty pancakes earning notable mentions. The buffet-style breakfast is described as exceeding expectations with its abundance and richness, complemented by pleasant and helpful service.
Rooms at Alex Hotel are described as clean, spacious and warm with a cozy and tidy atmosphere. Guests appreciate the comfortable beds and the overall cleanliness, contributing to a pleasant stay. However, some concerns include thin walls, creaking floors and issues with temperature control during hot weather. Despite these drawbacks, the accommodations are generally satisfactory with room amenities meeting basic needs and presenting a comfortable budget-friendly option.
Cleanliness at Alex Hotel receives varied but generally positive remarks. Many guests find their rooms spacious, clean and well-maintained, helping to create a comfortable environment. However, isolated concerns about lapses in maintaining cleanliness standards indicate room for improvement.
The staff at Alex Hotel are significantly praised for their friendliness and exceptional service. The management and various teams are noted for their professionalism and dedication, contributing to a welcoming atmosphere. The hosting staff, housekeepers and bar personnel stand out for their responsiveness and politeness. While there are hints of inconsistencies among a few staff members, the overall consensus is that the staff's efforts significantly enhance the positive guest experience.
Beds at Alex Hotel generally receive positive feedback for their comfort, cleanliness and size. Families benefit from room arrangements that make it easier to look after children. Although some guests mention issues with cheap mattresses and lumpy pillows, the beds largely meet comfort expectations, providing a restful stay at a budget-friendly price.
Overall, Alex Hotel offers a strategically located and well-valued stay with commendable breakfast, clean and cozy rooms, friendly staff and comfortable beds, making it a favorable choice for travelers to Kohtla-Järve.
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