Koh Samui9.50061400,
100.05708200,
95-96 Moo 3, Chaweng Noi Beach, T. Bophut, Koh Samui, Suratthani(Show on Map)
8.3
Very Good
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Summary of reviewsThe Sarann, Koh Samui - Suites & Villas is highly regarded for its remarkable location, offering exquisite sea views and convenient access to Chaweng Beach, which contributes to its serene yet accessible ambiance. The scenery, particularly from the beachfront rooms and villas, receives frequent praise for its beauty and tranquility. Although some guests note the need for transportation to explore further and minor noise from a nearby road, the superb positioning continues to make it a favored retreat.
The breakfast experience at The Sarann elicits mixed reviews. Positive feedback highlights the tasty, diverse options and the enjoyable terrace setting with sea views. However, many guests feel the breakfast lacks variety and does not meet the quality expected for the hotel's standard, suggesting areas for improvement.
Dinner at the hotel generally garners positive reviews for its quality, although some guests find it expensive relative to the service and options offered. Nonetheless, the scenic views from the restaurant enhance the dining experience.
Rooms at The Sarann are spacious, comfortable and well-maintained with many featuring private pools that add to the luxurious feel. The traditional Thai decor and impressive amenities like large bathtubs and Jacuzzis are appreciated. However, some guests notice outdated fixtures and occasional maintenance issues. Despite these minor drawbacks, the welcoming and helpful staff contribute to a positive impression.
Cleanliness is another area with mixed feedback. While the hotel is generally described as very clean with well-maintained rooms, some guests mention neglected areas and outdated furnishings, which detract from the otherwise tidy appearance.
The staff at The Sarann consistently receive high praise for their friendliness and dedication with specific commendations for individuals such as Mr. Joe. Their attentive and solution-oriented approach significantly enhances the guest experience.
The pool facilities, including the main pool, private pools and an infinity pool with stunning views, are frequently highlighted as major assets. Guests find these pools refreshing, clean and a perfect addition to the serene environment, despite some noting a run-down infrastructure.
The beachfront location provides beautiful sea views and easy access to the beach, although some areas need more upkeep to enhance the overall experience. The prime spot remains a significant draw for guests seeking picturesque scenery and tranquility.
The comfort of the beds brings mixed reactions with many guests praising their size and comfort, while others find the mattresses too firm and the pillows thin. Room allocation and personal preference seem to play a significant role in these varied experiences.
While The Sarann offers many positive aspects, some guests feel it does not entirely meet the expected four-star standards, particularly noting the limited breakfast variety, non-24-hour reception and some outdated facilities.
The private pools stand out as a highlight, providing stunning views and a high level of privacy. These features, along with the hotel's overall amenities and exceptional service, make The Sarann a preferred destination for a tranquil and scenic stay on Koh Samui, especially for those in beachfront villas. Show more
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Categories
Boutique-style Resort
Provides a blend of modern luxury and Thai hospitality with its elegant design and beachfront location. Offers spacious rooms and villas, a serene spa, and personalized service, creating a stylish and relaxing escape.
Resort near Golf Courses
This resort is located in Chaweng Noi, placing it in very close proximity to Royal Samui Golf and Country Club. It is an ideal choice for golfers prioritizing play at this course.
Beachfront Resort
Situated on Chaweng Noi Beach, offers a tranquil and secluded beachfront experience. Features luxurious accommodations, direct beach access, and stunning ocean views.
Resort for Honeymoon
Located at the end of Chaweng Noi Beach, this small boutique resort offers a peaceful vibe, large rooms, and some with private pools or terraces with hot tubs. It's a great choice for honeymooners seeking a quiet escape.
Resort with Spa
Provides a tranquil spa experience with a focus on personalized service and holistic treatments. The resort's secluded location and luxurious accommodations contribute to a relaxing spa visit.
Resort with Swimming Pool
This hotel is listed as having private pool rooms, offering guests an exclusive swimming experience directly accessible from their accommodation. It provides a more secluded pool option.
Infinity Pool Panoramic View Pool Private Pool Outdoor Pool
4-Star Resort
Located on Chaweng Noi Beach, The Sarann offers a blend of modern luxury and traditional Thai design. The resort features a beachfront infinity pool, a spa, and dining options with stunning ocean views. Its serene atmosphere and attentive service ensure a memorable stay.
Resort where Extra Health & Safety Measures Have Been Taken
The hotel has SHA Extra Plus certification. This certification indicates that the hotel meets the safety measures and hygiene standards set by Thailand's Amazing Thailand Safety and Health Administration and that 70% of the staff is vaccinated.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other social-distancing stickers on the floor of the check-in/check-out line and glass barriers.
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No No elevator
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Amazing Thailand Safety and Health Administration: SHA
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? main swimming pool, Fitness and spa
Has the hotel closed during the pandemic? Yes Reopening Date: 07/01/2020
Answers last updated by The Sarann, Koh Samui - Suites & Villas
This property offers pool villas with private pools and views overlooking Chaweng Noi Beach. Guests have enjoyed the spacious rooms and private pool experience.
Resort near The Beach
Family Friendly Resort
Romantic Resort
Business Resort
Resort with Parking
Resort with Gym
Resort with Infinity Pool
Resort with Outdoor Pool
Resort with Panoramic View Pool
Room Types
Deluxe Double or Twin RoomLocated on the upper floors, each room features a balcony with partial sea view. Connecting rooms can be arranged upon request and subject to availability.
Suite with Spa BathFeatures an outdoor spa bath and patio.
Villa with Spa BathFeatures spacious bedroom, garden view and open-air spa bath and patio.
Sea Front Villa with Private PoolFeatures an attached living room, private infinity pool with sea view, dining and tanning decks.
Guest Reviews
8.3
Very Good
Location
The Sarann, Koh Samui - Suites & Villas enjoys a remarkable location that offers a blend of beautiful sea views and convenient proximity to Chaweng Beach. Guests frequently praise the stunning and picturesque beachfront setting, making it an ideal destination for relaxation and beach activities. The beachfront access and serene surroundings provide superb value for money, drawing attention to the magnificent views from oceanfront rooms and villas.
The hotel is ideally situated for those looking to explore local excursions and the surrounding area by scooter or taxi. It's away from the main hustle of the town, which adds to its peaceful ambience and charm, but still close enough to reach the vibrant center of Chaweng Beach within minutes.
Despite the emphasis on its beautiful location by the sea, some reviews note its proximity to a busy road and the need for transportation to access entertainment areas or other beaches. While direct beach access adds to the appeal, a few guests mention that the hotel’s beachfront could benefit from more regular maintenance.
With well-appointed rooms, including some with private gardens and pools, The Sarann offers a comfortable and inviting retreat. However, comments about outdated rooms and the occasional noise due to the road are noted. Nonetheless, the welcoming staff, superb breakfasts and overall excellent positioning continue to make The Sarann, Koh Samui - Suites & Villas a favored choice among travelers seeking both tranquility and scenic beauty on Koh Samui.
Breakfast
The breakfast experience at The Sarann, Koh Samui - Suites & Villas has elicited mixed reviews from guests. On the positive side, some guests appreciated the tasty and diverse breakfast options with daily variations in hot food and fresh ingredients. The setting for breakfast, often served on a terrace with stunning sea views, also received praise, enhancing the overall dining experience. Friendly service from the waitstaff and delicious juices added delightful touches to the morning meal.
However, many guests felt the breakfast selection was limited and monotonous, lacking the variety expected for the price and the hotel’s standard. Several reviews mentioned that the breakfast did not match the quality and standard of other facilities at the hotel. Issues such as poor presentation, meager portions and low overall quality were recurrent criticisms. Some guests were particularly disappointed by the absence of a buffet option, which made the meal repetitive and less satisfying over extended stays. In extreme cases, the breakfast quality was described as subpar and unappetizing to the point of being unpalatable.
Overall, while some guests enjoyed their breakfast experience at The Sarann, significant improvements in the variety, quality and presentation of breakfast offerings are needed to meet the expectations aligned with the hotel’s standard and pricing.
Dinner
Dinner at The Sarann, Koh Samui - Suites & Villas generally receives positive remarks for the quality of its food. Many guests describe the food as very good and delicious, indicating a favorable dining experience. However, some reviews mention that the restaurant is quite expensive and a few guests feel that the price does not match the quality of service and dishes offered. Despite some negative feedback regarding the limited and mediocre options, the dinner experience is often enhanced by the scenic views available at the restaurant.
Rooms
The Sarann, Koh Samui - Suites & Villas offers generously sized, comfortable and well-maintained rooms, often described as spacious and charming. Many rooms feature private pools, providing beautiful sea views and a high level of privacy, ideal for a luxurious stay. The rooms are equipped with impressive amenities, such as large bathtubs, Jacuzzis and rain showers, meeting various guest needs. The decor often reflects a traditional Thai style, adding to the accommodation's charm. Guests note the cleanliness and well-kept condition of most rooms, although some mention the outdated appearance of certain fixtures and occasional maintenance issues. Despite minor complaints about bedding quality, the strong emphasis on the spaciousness and beauty of the rooms, coupled with friendly and helpful staff, leaves a lasting positive impression.
Beds
The Sarann, Koh Samui - Suites & Villas offers a mixed experience when it comes to its beds with a significant number of guests noting comfort as a highlight. Phrases like super comfortable, very big and comfortable and high-quality bedding frequently appear, suggesting that many visitors find the beds to meet or exceed their comfort expectations. The large beds, some suitable for three people, are particularly appreciated.
However, not all feedback is positive. Several guests pointed out that the mattresses can be quite firm, uncomfortable or even in need of replacement, citing issues such as hardness and thin pillows. These mixed reviews indicate that individual experiences may vary widely.
While the hotel also boasts well-functioning air conditioning and notable amenities such as a large bathtub and jacuzzi in the rooms, it seems that the comfort of the beds is somewhat dependent on personal preference and perhaps room allocation.
Cleanliness
The Sarann, Koh Samui - Suites & Villas offers a mixed experience when it comes to cleanliness. On the positive side, the hotel is generally described as very clean with a beautiful and cozy environment. Rooms are often noted to be clean and modernly furnished, contributing to an overall tidy appearance. Guests appreciated the clean private pools, the consistent daily cleaning by housekeeping and the impressive spaciousness of the accommodations.
However, several areas could benefit from improvement. Some guests mentioned signs of neglect and outdated furnishings, which gave parts of the property a rundown feel. There are reports of dusty areas, musty smells and occasional lapses in the thoroughness of cleaning, such as dirty bed linens and dusty spaces under the beds. Discrepancies in room amenities compared to what was listed online and the state of some shared facilities like towels and beach areas, were also highlighted as concerns.
Despite these issues, the hotel maintains potential with its splendid location, engaging staff and well-kept rooms when proper attention is paid. Adequate maintenance and up-to-date equipment could significantly enhance the experience at this picturesque property.
Staff
The staff at The Sarann, Koh Samui - Suites & Villas consistently receive high praise for their friendliness and helpfulness. Guests frequently mention the exceptional service, highlighting how the team is always on hand, attentive and willing to go above and beyond to ensure a perfect stay. Notably, Mr. Joe stands out for his exceptional treatment and friendly demeanor. Reviewers commend the staff's amazing and welcoming nature, describing them as extremely kind, generous and accommodating. Despite a few mentions of language barriers, the staff's dedication and solution-oriented approach are well-noted. Overall, the team is characterized by their diligent, polite and attentive service, contributing significantly to memorable experiences for guests.
Wi-Fi
The Sarann, Koh Samui - Suites & Villas offers a stay with exceptional service, highlighted by their very nice staff. However, there are reports indicating that the Wi-Fi experience may not meet expectations. Multiple guests have found the Wi-Fi to be unreliable with issues of weak signals and frequent disconnections. Some have described the connection as slow and even terrible at times. The Wi-Fi is provided via a modem placed next to the bedside table, but this setup does not seem to resolve the connectivity challenges. Overall, while the hospitality at The Sarann stands out, the Wi-Fi may require attention to enhance guest satisfaction.
Pool
The Sarann, Koh Samui - Suites & Villas offers a remarkable pool experience that guests frequently praise. The main pool is described as lovely and conveniently located just a short walk from an amazing beach. The private pools receive exceptional feedback for being clean, refreshing and incredibly relaxing. Many reviews highlight the beautiful infinity pool with its breathtaking views of the beach and sea. The swimming pools at the front villas are spacious and provide direct access to the beach, enhancing the overall experience.
Guests find the oceanfront pool villas stunning with fantastic views of Chaweng Beach and the sea. The hotel's pool infrastructure, though noted as run-down by some, mainly garners positive reviews for its picturesque setting and the relaxing atmosphere it provides. The hot tub is a nice feature during bad weather, adding to the appeal of the pool area.
Overall, The Sarann's pools, including the private and infinity varieties, are considered a major asset of the facility, offering a scenic and serene environment perfect for swimming and relaxation.
Beach
The Sarann, Koh Samui - Suites & Villas boasts a prime location with access to one of Koh Samui’s most beautiful beaches, providing a breathtaking backdrop for guests. The beachside setting is praised for being picturesque and conveniently close to the sea, allowing guests easy access, albeit primarily during low tide. The location also promises tranquility while still being within reach of the town's markets and nightlife.
However, guests have mixed feelings regarding the immediate beach area. While some describe it as a beautiful, wide and clean location, others note that parts of the beach are very dirty and littered with some sections unsuitable for swimming due to the rocky terrain. The beach directly in front of the hotel doesn't present the classic idyllic beach experience and reaching cleaner, more hospitable sections may require a short walk away from the hotel.
Complementing this scenic location, the hotel offers excellent service delivered by a dedicated Thai ownership and staff. Despite the beach's drawbacks, the overall serene environment, combined with convenient amenities and friendly hospitality, makes The Sarann a charming choice for visitors seeking a peaceful stay in Koh Samui.
4 Star
The Sarann, Koh Samui - Suites & Villas appears to fall short of the expected four-star standards. Guests noted that the hotel's services and facilities do not meet the benchmarks typically associated with its rating and SHA Extra Plus label. The reception is not open 24 hours, which is considered unusual for a four-star resort. Additionally, the breakfast was described as lacking variety and below the quality experienced at other four-star hotels in Thailand. The rooms and general hotel facilities also did not match the expected standards, leaving some guests feeling disappointed and rating it closer to a three-star or even a one-star hotel. These aspects suggest that The Sarann may not fully live up to its advertised four-star status.
Private Pool
Visitors to The Sarann, Koh Samui - Suites & Villas repeatedly praise the private pools, which stand out as a significant highlight of the hotel. Multiple reviews emphasize the stunning views overlooking the water, contributing to a tranquil and picturesque ambiance. Guests note that whether residing in a villa or a room with a private pool, the experience is consistently delightful with clean and relaxing pools ensuring superior comfort. A particular emphasis is placed on the secluded terraces accompanying the private pools, offering a high level of privacy and convenience.
The location of the hotel, offering beautiful views and its various amenities including gym access, excellent rooms and direct beach access, are recurrently mentioned as enhancing the overall stay. Exceptional service, particularly from staff members like Mr. Joe, is frequently lauded for further elevating the guest experience. Those staying in the beachfront villas with private pools find the expenditure well justified given the just amazing experience. The combination of large, well-maintained private pools, coupled with the breathtaking sea views, underscore why The Sarann, Koh Samui - Suites & Villas remains a preferred destination for travelers.
Beachfront
The Sarann, Koh Samui - Suites & Villas offers an impressive beachfront location with direct access to the sea and stunning ocean views. Guests appreciate the hotel's prime spot right on Chaweng beach, providing both convenience and picturesque scenery. The beachfront pool villas are particularly well-received for their privacy and spaciousness, featuring charming rooms and private gardens. Overall, the beachfront setting of The Sarann is consistently highlighted as a significant advantage, enhancing the overall guest experience.
Yes, The Sarann, Koh Samui - Suites & Villas has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at The Sarann, Koh Samui - Suites & Villas.
No, The Sarann, Koh Samui - Suites & Villas doesn't allow dogs.
Yes, parking facilities are available at The Sarann, Koh Samui - Suites & Villas.
Yes, The Sarann, Koh Samui - Suites & Villas has a gym.