The Ritz-Carlton, Koh Samui

Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui9.583216,100.079696(Show on Map)

8.8

Excellent

+5 Photos

+ 3 Photos3

Checkin - Checkout datesTue, 10 Nov - Wed, 11 Nov10 Nov - 11 Nov

Info

Summary of reviews

Summarized by AI

The Ritz-Carlton, Koh Samui is widely praised for offering a serene escape in a stunning location surrounded by lush hills and overlooking a private beach. This remote oasis provides tranquility away from bustling city life, making it an ideal haven for those seeking relaxation. While the resort is set away from local towns and cities, the peace and quiet, along with breathtaking ocean views, contribute to its charm and appeal. The convenient proximity to the pier for island tours and key attractions, along with a short drive from the airport, adds to the guest experience. Guests frequently commend the exceptional service provided by the hotel's dedicated staff, who are known for their friendliness and attentiveness, enhancing the overall experience. The breakfast experience stands out for its variety and quality, delighting visitors with an impressive buffet that receives high praise. Though dinner options can be pricey, the diverse culinary experiences, including exceptional Thai cuisine at Pak Tai, often impress guests. The resort’s beautifully designed rooms and villas offer opulence and tranquility, featuring modern amenities and luxurious touches. While some minor improvements are noted, such as updating gym equipment, the accommodations are generally well-received for their spaciousness and cleanliness. Guests particularly enjoy special touches like private pools and sea views, creating a true sense of luxury. The resort's spa is a highlight with outstanding Thai massages and unique offerings like sound healing classes, all provided in a serene and luxurious setting. Guests looking to relax by the pool have options ranging from a private plunge pool to an adults-only pool that offers a peaceful atmosphere. The beach offers a clean and private setting, though it is more suited for lounging than swimming due to its rocky terrain. While The Ritz-Carlton, Koh Samui receives commendations for romantic getaways, families also find enjoyment through amenities like the Kids Club, even though some feel more attention could be given to family needs. Beds and overall accommodations contribute to the comfort of the stay, though minor concerns regarding mattress size arise. Overall, the combination of spectacular service, elegant design, and remarkable amenities ensures The Ritz-Carlton, Koh Samui, is a five-star destination that many find highly recommendable, offering an unforgettable and luxurious retreat amidst the beauty of Koh Samui.

Categories

Luxury

AI-generatedA property under the prestigious Ritz-Carlton brand, this hotel is synonymous with exceptional luxury, impeccable service, and high-end facilities, promising an exclusive and refined stay.

Beachfront

AI-generatedProvides luxurious suites and villas with stunning ocean views and private pools. Offers a private beach, world-class spa, diverse dining options, and various activities, ensuring a memorable and upscale beachfront experience.

Beach

AI-generatedOffering a secluded bay and private beach, this hotel features luxurious villas and exceptional service. Guests can enjoy stunning ocean views and a range of water sports activities.

Honeymoon

AI-generatedOffering secluded beaches, luxurious suites with private pools, and exceptional dining options, this hotel provides a lavish and romantic setting for honeymooners. The world-class service and stunning ocean views create unforgettable moments.

Spa

AI-generatedThe Ritz-Carlton, Koh Samui, features a spa that offers a range of treatments and therapies designed to provide relaxation and rejuvenation. The spa's serene environment and expert therapists enhance the overall wellness experience.

Romantic

AI-generatedThe Ritz-Carlton provides luxurious suites and villas with private pools and breathtaking ocean vistas, perfect for couples. With exceptional dining and spa treatments, it offers a romantic and pampering experience.

Pool

AI-generatedThe Ritz-Carlton, Koh Samui features private pool villas and offers stunning views of the Gulf of Thailand. It includes multiple swimming pools, a private beach, and diverse dining experiences. The resort provides exceptional service and luxurious amenities, making it a top choice for a sophisticated pool and beach vacation.

Outdoor Pool

Business

AI-generatedThis luxurious resort offers a spacious retreat suitable for high-profile business meetings and events. Though specific details on meeting spaces are not provided, the hotel's reputation suggests dedicated facilities and services for business travelers.

Gym

AI-generatedThe Ritz-Carlton offers a fitness center with modern equipment and stunning views, making workouts enjoyable. They provide a range of fitness programs and wellness activities.

5 Star

AI-generatedThis luxurious beach resort offers a blend of relaxation and cultural immersion with rooms, suites, and pool villas featuring contemporary interiors and magnificent views. It boasts a private beach and the Spa Village Koh Samui, which offers treatments using natural local ingredients and traditional healing practices.

Outdoor Pool

AI-generatedThis hotel is listed with an outdoor pool in the provided hotel data. While specific details about the outdoor pool facilities are not available in the search results, its inclusion in the initial list indicates the presence of an outdoor pool.

Family

Free Wi-Fi

Parking

Tennis

Yoga

Check-in - Check-out

Check In:

15:00

Check Out:

12:00

Facilities

Parking

Restaurant

Room service

Meeting/banquet facilities (additional charge)

Bar

24-hour front desk

Tennis court

Fitness centre

Garden

Non-smoking rooms

Airport shuttle

Babysitting/child services (additional charge)

Laundry (additional charge)

Dry cleaning (additional charge)

Family rooms

Games room

Breakfast in the room

Ironing service (additional charge)

Free parking

Internet services

Lift

Safety deposit box

Valet parking

Spa & wellness centre (additional charge)

Massage (additional charge)

Billiards

Tour desk

Fax/photocopying (additional charge)

Diving (additional charge, off-site)

Snorkelling (additional charge, off-site)

Luggage storage

WiFi

Mini golf (additional charge)

Outdoor pool

Free WiFi

Non-smoking throughout

Air conditioning

Designated smoking area

Private beach area

Snack bar

Sun terrace

Outdoor pool (all year)

Concierge service

Private check-in/check-out

Shuttle service (additional charge)

Special diet menus (on request)

Trouser press (additional charge)

Water sport facilities on site (additional charge)

Airport shuttle (additional charge)

Lockers

Kids' club

Beachfront

Daily housekeeping

Parking on site

WiFi available in all areas

Board games/puzzles

Indoor play area

Kids' outdoor play equipment

Kids' meals (additional charge)

Kid-friendly buffet

Parking garage

Infinity pool

Saltwater pool

Wine/champagne (additional charge)

Fruits (additional charge)

Airport pick up (additional charge)

Airport drop off (additional charge)

Tennis equipment

Sun loungers or beach chairs

Sun umbrellas

Outdoor furniture

Spa facilities

Spa lounge/relaxation area

Spa/wellness packages

Back massage

Neck massage

Foot massage

Couples massage

Head massage

Hand massage

Full body massage

Fitness

Yoga classes

Fitness classes

Personal trainer

Beach

Shuttle service

Cooking class (additional charge)

24-hour security

Key card access

Security alarm

Smoke alarms

Fire extinguishers

Swimming pool

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Cashless payment available

Room Types

Select Terrace Suite KingFeaturing 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Two Bedroom Terrace SuiteThis spacious suite comprises 2 living rooms, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 4 beds.

Exclusive Pool VillaThis double room's special feature is the pool with a view. The spacious double room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Ultimate Pool VillaThis double room provides a pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Select Terrace Suite TwinFeaturing 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. This suite is air-conditioned and features a flat-screen TV, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

Garden SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Tropical Pool VillaGuests will have a special experience as the villa offers a pool with a view. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The villa provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

Guest Reviews

8.8

Excellent

Review Summaries

Summarized by AI

Location

Nestled amidst lush hills and overlooking a magnificent private beach, The Ritz-Carlton, Koh Samui, offers a serene escape for those seeking tranquility away from bustling city life. While its remote location means that taxis are necessary for venturing out or reaching local towns, this factor contributes to a peaceful, relaxing atmosphere. The beautiful resort, adorned with well-maintained grounds, provides exceptional views and spacious accommodations. Guests frequently commend the property for its proximity to the pier for island tours, Big Buddha, and its convenience being just a short drive from the airport. This sprawling resort offers more than just a beautiful backdrop. The facilities, including a rejuvenating spa village and ocean view pool villas, contribute to a memorable stay. Despite its distance from the city center, visitors are drawn to the resort's quiet charm and stunning views. The dedicated staff receive high praise for their exceptional service, enhancing the overall experience at this remarkable destination. For those craving a different kind of vacation in Thailand, The Ritz-Carlton, Koh Samui, emerges as a haven of relaxation, highly recommended by its guests.

Breakfast

The breakfast experience at The Ritz-Carlton, Koh Samui is exceptional and highly praised by guests. It offers an impressive and generous buffet that caters to every palate with its expansive variety of options. Many guests consider it among the best they have ever had, with standout features like an excellent selection of pastries and fresh juices. The quality of the breakfast is generally high, with some guests specifically highlighting the superb work of the pastry chef. Although some mention the area can get busy and a few days lacked variety, the overall consensus is that the breakfast is a remarkable highlight of the stay. The attentive service and ample staff contribute to a seamless dining experience, making this breakfast a memorable part of a visit to this luxurious resort.

Dinner

Dining at The Ritz-Carlton, Koh Samui presents a generally delightful culinary experience with a few drawbacks. The resort offers a selection of restaurants, notably Pak Tai, which is celebrated for its exceptional Thai cuisine and beautiful setting. Guests frequently praise both the vibrant Thai street food evenings and the magnificent meals at the View restaurant, appreciated for its delicious food and outstanding hospitality. The dinner atmosphere at Sea Breeze Grill also receives commendations for its inviting vibe and flavorful dishes. While the food quality at Pak Tai and The Range often exceeds expectations, some guests feel certain meals are overpriced for what is delivered, with VAT sometimes not included in the menu price. Despite these pricing concerns, the staff consistently earns high marks for their amazing service, enhancing the dining experience throughout the resort. The Sea Salt fire show is also highlighted as a captivating entertainment option during dinner. Overall, The Ritz-Carlton Koh Samui provides a generally impressive dining experience with world-class elements, though the high costs may not justify all offerings.

Rooms

Nestled amidst the tropical allure of Koh Samui, The Ritz-Carlton offers a spectacular retreat with its beautifully designed rooms and villas. Renowned for their impeccable cleanliness, the rooms are remarkably spacious, featuring modern amenities and luxurious touches that epitomize comfort. Guests are delighted by the thoughtful room layout, often accompanied by stunning sea views and inviting private pools, delivering a true sense of luxury. The accommodations are well-appointed, with expansive bathroom areas and outdoor patios or plunge pools adding to the exclusivity. While some visitors note areas needing minor improvements, such as room walls requiring a fresh coat of paint or a more modern gym with updated equipment, the overall ambiance remains one of opulence and tranquility. The meticulous attention of the cleaning staff ensures rooms are kept immaculate, enhancing the guest experience. The layout disperses the villas across the expansive, picturesque property, promoting privacy and offering breathtaking vistas. Despite the vastness causing some guests to rely on buggy services for ease of access, the experience remains largely positive, complemented by a team of helpful and attentive staff. The Ritz-Carlton, Koh Samui, offers a harmonious blend of luxury, elegance, and exceptional service, creating a memorable stay that ticks every box for travelers seeking a serene getaway.

Beds

The beds at The Ritz-Carlton, Koh Samui receive high praise for their comfort, contributing significantly to the overall experience at the resort. Many guests found the beds to be incredibly comfortable, enhancing the quality of their stay. The resort’s rooms are spectacular, featuring not only comfortable beds but also impressive amenities like spacious shower rooms and bathrooms. However, there were minor concerns, with some guests feeling the mattress was a bit small for two, and in one instance, the bed and mattress did not meet expectations. The resort adds unique touches such as towel origami of animals upon arrival, enhancing the guest experience. Overall, the combination of comfortable bedding and well-appointed rooms makes for a stay that many guests find wonderfully pleasant.

Cleanliness

The Ritz-Carlton, Koh Samui, is often praised for its overall cleanliness and atmosphere, offering guests a tranquil environment with beautifully maintained facilities. Visitors frequently comment on the well-kept and immaculately clean rooms, adding to the luxurious and relaxing experience that the hotel is renowned for. Areas such as the lobby and general surroundings are noted for being extremely clean and beautifully presented, contributing to the serene ambiance of the resort. However, experiences with cleanliness appear to vary, with some guests finding room upkeep and pool area maintenance lacking. Reports of inadequate room cleaning and issues like stained furniture and towels suggest that attention to detail could improve. Despite these discrepancies, the general consensus highlights a memorable stay in a clean and visually appealing setting, though it may benefit from more consistent cleaning standards in certain parts of the hotel.

Staff

The Ritz-Carlton, Koh Samui excels in offering an exceptional hospitality experience, largely attributed to its remarkable staff. Guests consistently highlight the friendliness, dedication, and attentiveness demonstrated by employees at this stunning resort. Many visitors experienced service that goes above and beyond their expectations, with staff members anticipating needs and striving to ensure every stay is comfortable and memorable. The overall service ethos at this resort is marked by a highly accommodating and gracious team, characterized by warm smiles and genuine kindness. A standout feature included the proactive managers who engage with guests, fostering an atmosphere of personalized care. Individual staff members also received special mentions, such as the kind service at the breakfast lounge by King. The efforts made by staff to accommodate dietary restrictions and their quick, efficient service further highlight their commitment to guest satisfaction. Although a few reviews noted areas for improvement, guests generally find the staff exceptionally service-oriented and professional, making their stay delightful and worry-free. Overall, the team at The Ritz-Carlton, Koh Samui consistently creates positive guest experiences, contributing to unforgettable stays amidst the beauty of Koh Samui.

Spa

Nestled within the serene landscapes of Koh Samui, The Ritz-Carlton's spa captivates guests with its exceptional offerings and awe-inspiring facilities. Consistently praised for providing phenomenal experiences, the spa stands as an absolute recommendation for visitors seeking relaxation and rejuvenation. With a vast spa village that beautifully integrates luxury and tranquility, guests find themselves immersed in a well-maintained oasis that features exquisite spa pools and therapeutic amenities. Among the most commendable aspects are the outstanding Thai massages, which leave a lasting impression of excellence. Expert therapists play a crucial role in the seamless spa experience, offering personalized treatments that are worth every penny spent. The staff's excellent communication enhances the overall experience, ensuring that every visitor's needs are meticulously attended to. In addition to traditional massages, guests delight in unique offerings like the sound healing class, which adds an extraordinary dimension to their spa journey. This combination of impeccable service, stunning scenery, and exceptional treatments positions the spa at The Ritz-Carlton, Koh Samui, as a premier destination for those in search of an extraordinary and indulgent wellness retreat.

Pool

The Ritz-Carlton in Koh Samui offers an array of beautiful pools that cater to various preferences, providing both relaxation and enjoyment for guests. Visitors often appreciate the adults-only pool for its serene and peaceful atmosphere, ideal for those seeking some quiet time. The pool is known for its easy access, ample sun chairs, and attentive staff who ensure that drinks are constantly refreshed. The main pool, while popular, may be occasionally unavailable. However, the large pool with plenty of loungers invites guests to unwind under the sun or admire the stunning ocean views. Families will find the pool to be a wonderful place to spend a day with children, while those staying in the pool villas can indulge in a more private experience with their own plunge pools. Noteworthy is the infinity pool that overlooks the ocean, providing a breathtaking backdrop for leisure. Although navigating the sprawling facility can be challenging, complimentary shuttles and buggies are provided for convenience. Overall, the pool experience at The Ritz-Carlton, Koh Samui stands out as a highlight with its beauty, variety, and exceptional service.

Beach

Nestled in a stunning beachside location, The Ritz-Carlton, Koh Samui boasts a charming private beach that offers some tranquility and beauty. The shore is known for its cleanliness, with incredibly well-maintained sand that invites relaxation. Despite its pebbly terrain, the beach has an undeniable charm and provides easy access from the adjacent pool area. While the sea presents a beautiful view, swimming is not the main activity here due to its rocky bed and pebbly shoreline. Guests can enjoy a peaceful atmosphere, especially with the privacy the beach offers. However, those looking to swim might find it less accommodating, as the beach is more suited for lounging and tranquility rather than aquatic adventures. Lighting improvements could enhance the evening ambiance, adding to the overall pleasant experience of staying at this well-located seaside retreat.

Family

The Ritz-Carlton, Koh Samui offers a range of amenities and services that have left past guests with varied impressions, especially concerning family activities. While the resort has been praised for exceptional service, with staff making special efforts to welcome guests of all ages, including the little ones, it seems to cater primarily to couples and honeymooners who are seeking a romantic getaway. The Kids Club provides facilities that can entertain younger guests, although there are instances where the accommodations might not be perceived as ideally tailored to families with multiple children. Some guests noted that the club was well-equipped, contributing to enjoyable stays for families, though others felt it could benefit from more attention given to the needs of older children and adults. While the dining experiences at the resort are considered superb, offering delightful culinary options, some families found half board packages less suitable when traveling with several children. Despite some criticisms regarding the resort's kid-friendliness, many guests would happily recommend the location, demonstrating its enduring appeal as a luxurious retreat—the kind many intend to revisit. Overall, the Ritz-Carlton, Koh Samui shines as a premier destination, balancing between romantic indulgence and family-oriented offerings.

5 Star

The Ritz-Carlton, Koh Samui provides an experience marked by exceptional service and architectural elegance that many guests find deserving of a five-star rating. Visitors often praise the hotel for its world-class service, noting it as one of the best accommodations in Thailand, with hospitality reaching new heights. The hotel's suites stand out for their architectural quality, and guests frequently remark on the superior level of overall service. Despite these accolades, some guests feel the facilities, such as room electronics, could better align with the luxury expectations associated with the Ritz-Carlton brand. There are mentions of features like smart TVs and USB ports that could enhance the in-room experience to fully meet the five-star standards that guests expect from this prestigious hotel chain. Nevertheless, the resort consistently receives high praise for its service quality, with many guests declaring it as the best they have ever encountered. The enduring impression is one of excellent service that is top class, affirming the Ritz-Carlton, Koh Samui's place among Thailand’s finest hotels.

Luxury

The Ritz-Carlton, Koh Samui offers a truly extraordinary resort experience characterized by luxury and top-class service. Guests consistently praise the beautiful and luxurious property, where stylish rooms provide stunning views that captivate the senses. This hotel is highly recommended for those seeking an exceptional level of comfort and relaxation, as both the facility and service are of high quality. Visitors frequently note how the superb staff contribute to making their stay one of their best vacations ever, helping them disconnect and enjoy the island's beauty. With a contemporary design, the resort effortlessly balances modern sophistication with the lavish living experience expected at a Ritz-Carlton property. Overall, the luxurious rooms and attentive service set the stage for an unforgettable stay in this amazing resort.

Romantic

The Ritz-Carlton, Koh Samui offers an idyllic setting for those seeking a romantic getaway. Guests have described the ambiance of the rooms as amazing, perfect for celebrating special occasions like anniversaries and birthdays with memorable surprises. The resort provides a magical setting, creating an unforgettable experience for couples looking to indulge in peace and tranquility. It stands out as an ultimate destination for couples aiming to unwind and enjoy a romantic vacation. While it also caters to families on vacation, its romantic appeal is undeniable, making it a suitable choice for those wanting to reconnect in an enchanting environment.

FAQ

Yes, The Ritz-Carlton, Koh Samui has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at The Ritz-Carlton, Koh Samui.

No, The Ritz-Carlton, Koh Samui doesn't allow dogs.

Yes, parking facilities are available at The Ritz-Carlton, Koh Samui.

Yes, The Ritz-Carlton, Koh Samui has a gym.

Location

More Options