Novotel Kochi Infopark
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Summary of reviewsNovotel Kochi Infopark has received generally positive reviews, positioning itself as a commendable choice for a variety of travelers. The hotel's prime location in the heart of Cochin, close to Infopark, is particularly convenient for business travelers, offering both tranquility and easy access to shopping areas and restaurants. Its serene setting, away from the city's hustle and bustle, adds to its appeal.
Guests have praised the breakfast at Novotel Kochi Infopark, enjoying a good selection of healthy food and ethnic cuisines, particularly noting the variety and quality of the spread, as well as the attentive staff. Dinner experiences were also positive overall with mentions of delicious food and supportive service, although some guests felt that the buffet lacked the expected wow factor.
The rooms at Novotel Kochi Infopark are frequently described as spacious, clean and comfortable, contributing to a pleasant stay. Modern amenities and well-maintained facilities are appreciated, though some minor issues like maintenance lapses were noted. Cleanliness across the hotel is generally good with rooms and facilities kept neat and tidy, although occasional housekeeping inconsistencies were reported.
The staff at Novotel Kochi Infopark stand out for their friendliness and professionalism. Guests commend the cooperative and helpful nature of the team, enhancing the overall positive experience. Despite some comments on understaffing and slow service, the general sentiment towards the staff remains highly favorable.
Though the hotel offers free WiFi, guests have experienced varying levels of satisfaction with the service, pointing out occasional network issues. The spa services are well-liked, receiving praise for facilities and quality, despite some guests finding the spa conditions less than ideal at times.
The rooftop swimming pool receives favorable reviews for its atmosphere and cleanliness, though there were occasional mentions of cleanliness issues. Parking was a point of concern due to limited space and congestion, making it difficult for some guests to park their vehicles comfortably.
For families, Novotel Kochi Infopark is a welcoming destination, offering amenities such as baby cots and accommodating staff, making it a relaxing choice for those traveling with children. The hotel also caters effectively to business travelers with its business-class amenities and facilities.
Overall, Novotel Kochi Infopark is a well-recommended hotel that balances a mix of convenience, comfort and good service, making it suitable for various types of travelers, despite some areas for improvement.
Categories
Guests have praised the breakfast at Novotel Kochi Infopark, enjoying a good selection of healthy food and ethnic cuisines, particularly noting the variety and quality of the spread, as well as the attentive staff. Dinner experiences were also positive overall with mentions of delicious food and supportive service, although some guests felt that the buffet lacked the expected wow factor.
The rooms at Novotel Kochi Infopark are frequently described as spacious, clean and comfortable, contributing to a pleasant stay. Modern amenities and well-maintained facilities are appreciated, though some minor issues like maintenance lapses were noted. Cleanliness across the hotel is generally good with rooms and facilities kept neat and tidy, although occasional housekeeping inconsistencies were reported.
The staff at Novotel Kochi Infopark stand out for their friendliness and professionalism. Guests commend the cooperative and helpful nature of the team, enhancing the overall positive experience. Despite some comments on understaffing and slow service, the general sentiment towards the staff remains highly favorable.
Though the hotel offers free WiFi, guests have experienced varying levels of satisfaction with the service, pointing out occasional network issues. The spa services are well-liked, receiving praise for facilities and quality, despite some guests finding the spa conditions less than ideal at times.
The rooftop swimming pool receives favorable reviews for its atmosphere and cleanliness, though there were occasional mentions of cleanliness issues. Parking was a point of concern due to limited space and congestion, making it difficult for some guests to park their vehicles comfortably.
For families, Novotel Kochi Infopark is a welcoming destination, offering amenities such as baby cots and accommodating staff, making it a relaxing choice for those traveling with children. The hotel also caters effectively to business travelers with its business-class amenities and facilities.
Overall, Novotel Kochi Infopark is a well-recommended hotel that balances a mix of convenience, comfort and good service, making it suitable for various types of travelers, despite some areas for improvement.
Luxury Hotel
Listed as a luxury hotel, this Novotel property in Kochi offers high-standard accommodation and facilities suitable for both business and leisure travelers seeking comfort and quality.
Hotel Taking Steps Towards Sustainability
As part of the Accor group, Novotel likely implements sustainability initiatives. This could involve energy and water conservation measures, waste reduction programs, and responsible sourcing practices, contributing to a more eco-friendly operation.
Hotel with Spa
Novotel Kochi Infopark is a frequently booked spa hotel, suggesting a high level of satisfaction with its spa facilities.
Business Hotel
Located in Infopark, it caters to business travelers with necessary amenities and services. It is suitable for those visiting the IT hub.
Accessible Hotel
This hotel is recognized for its accessibility, featuring an accessible elevator and lift. These amenities ensure that all areas of the hotel are reachable for guests with disabilities, providing hassle-free entry and convenient access.
Hotel with EV Charging Stations
Located in Infopark, this Novotel property is listed as providing EV charging facilities, making it a suitable choice for electric vehicle owners staying in the area.
5-Star Hotel
Located in Infopark, this hotel offers modern accommodations and convenient access to the IT hub. It features multiple dining options, a fitness center, and comfortable rooms suitable for business travelers.
Hotel with Indoor Pool
This 5-star hotel in the Kakkanad district features an indoor swimming pool and a fitness studio. It provides spacious rooms with modern amenities and is located near Infopark, a hub for many corporate offices. The hotel also offers a spa and restaurant facilities.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Guest Reviews
Located in the heart of Cochin, Novotel Kochi Infopark boasts a prime location that is frequently praised for its convenience and tranquility. The hotel is ideally situated near Infopark, making it an excellent choice for business travelers. Despite its proximity to tech hubs, the location also offers peace and quiet, being far from the city's busy noise and traffic congestion.
Visitors appreciate its central yet serene setting, which provides easy access to shopping areas and restaurants while still being removed from the main hustle and bustle. The hotel is close to attractions like Wonderla, adding to its appeal for tourists. Additionally, the location is noted for its convenient access and good ambience, making it a well-rounded choice for various travelers. Overall, Novotel Kochi Infopark's strategic and tranquil location has garnered positive feedback, particularly for those visiting Infopark or looking for a restful stay outside the city center.
Novotel Kochi Infopark's breakfast has garnered mixed reviews from its guests. Many praised the breakfast for being good, amazing and delicious, highlighting the great selection of healthy food and the variety of ethnic cuisines available. Guests especially appreciated the continental and Indian offerings, noting the good options and the tasty spread for breakfast. The breakfast buffet is often described as great with an abundant spread that includes over 30 items. Numerous reviews mentioned the friendly and attentive staff, which enhanced the overall breakfast experience.
However, some guests were less satisfied, mentioning the lack of variety in the buffet and slow service. There were also complaints about the breakfast not meeting expectations with some describing it as poor or horrible. A few guests noted that certain items ordered were not delivered and others felt the breakfast could be improved with more healthy options and better quality control.
In summary, while many guests enjoyed the breakfast at Novotel Kochi Infopark, appreciating the variety and quality of food, there are areas where the service and selection could be enhanced to meet the expectations of all guests.
Guests have shared varied experiences regarding dinner at Novotel Kochi Infopark. There is a clear appreciation for the extensive food spread and the facilities and cleanliness of the dining area. Many guests found the dinner delicious with some specifically highlighting the supportive service provided by Dawa and her team. The a la carte offerings such as the veg Club sandwich and veg soup received positive feedback and there were mentions of the dinner being rich in the number of items available.
However, some guests described the dinner buffet as underwhelming, noting that it lacked the expected wow factor and was occasionally deemed overpriced for the quality provided. There were complaints about certain buffet dinners being subpar and failing to meet expectations. Despite these criticisms, some visitors did enjoy their dinner, remarking that it was very good and worth the money.
Overall, while the dinner experience at Novotel Kochi Infopark has positive elements, such as good food and attentive service, there are areas for improvement, especially concerning consistency and value for money.
The rooms at Novotel Kochi Infopark generally receive positive feedback from guests with many appreciating the spaciousness and cleanliness. Several reviews highlight that the rooms are exceptionally comfortable with modern amenities and well-maintained facilities. Guests often describe the rooms as big and quiet, providing a peaceful environment for their stay. Cleanliness is frequently mentioned with rooms being kept neat and tidy, contributing to an overall pleasant experience.
However, some less favorable aspects are noted, such as occasional maintenance issues like dusty AC grills, musty odors and dirty carpets. A few guests mentioned that the rooms felt aged and suggested that updates could improve the experience. Problems with room amenities, including malfunctioning AC and small washrooms, were also cited.
Despite these issues, many guests still find the rooms good with satisfactory service provided. The property itself offers good facilities and the helpful staff enhances the overall stay. In summary, while there are some areas for improvement, the comfortable and spacious rooms at Novotel Kochi Infopark largely contribute to a positive guest experience.
Novotel Kochi Infopark presents a mixed experience when it comes to the beds and overall room comfort. Many guests have praised their stay, often highlighting the spacious and adequately clean rooms, as well as the large, comfortable beds which made for a pleasant sleep. Several reviews mentioned that the beds were comfortable to sleep on and that the rooms themselves were comfy, adding to the overall positive experience. Clean linen and accessories were noted by some and the presence of dark-out curtains in the bedrooms was appreciated for ensuring a good night’s rest.
However, guests have also pointed out certain areas for improvement. Some experienced cleanliness issues, reporting dirty blankets and pillows, bed linen with a bad smell and even spotting an insect on the bed. These cleanliness concerns extended to other areas with reports of lint on bedsheets and occasional smelly conditions. Despite these issues, towels generally received positive notes for being spotless.
In conclusion, while Novotel Kochi Infopark offers spacious, comfortable rooms and beds that many guests find enjoyable, there are notable areas for improvement in terms of cleanliness and maintenance to ensure a consistently high-quality experience.
Novotel Kochi Infopark presents a mixed bag when it comes to cleanliness with reviews reflecting both praise and criticism. Guests frequently highlighted the overall cleanliness of the hotel and noted that the rooms were generally clean, spacious and comfortable. Many found the facilities neat and the hotel maintenance commendable, often mentioning clean linens, fresh accessories and well-kept rooms that contribute to a positive vibe.
However, not all experiences were positive. Some guests pointed out that the cleanliness and maintenance failed to meet their expectations, mentioning issues like poorly cleaned bathrooms, subpar housekeeping services and occasional bad odors. Despite these criticisms, the hotel's newer infrastructure means many rooms are maintained to a high standard, though there are occasional lapses in housekeeping consistency.
The property itself receives good reviews for being well-maintained and equipped with clean facilities, contributing to the guests’ comfort. Positive mentions also extend to the overall ambience, which is bolstered by the clean environment. In summary, while Novotel Kochi Infopark generally offers a clean and comfortable stay, there are occasional inconsistencies in housekeeping standards that potential guests might want to be aware of.
Novotel Kochi Infopark has garnered significant praise for its exceptional staff, who repeatedly impress guests with their friendly and cooperative demeanor. The restaurant staff, including Ms. Dawa and her supervisor, stand out for their professionalism and excellent service. Many guests appreciate the resourcefulness and politeness of the team, highlighting their efficiency and willingness to help.
Special mentions go to Ashwini at the reception for her helpful guidance and the entire front desk team for their courteous and cooperative nature. The hotel also boasts a delightful, well-managed team that includes a commendable service manager and a great chef, contributing to a positive dining experience.
Despite a few notes on understaffing and slow service, the general sentiment reflects highly on the hospitality offered by the staff. Guests particularly commend the helpfulness and responsiveness of employees like Nida, Gopal and the valet staff, as well as the general housekeeping team. Even the security staff receives accolades for their excellent conduct.
Overall, Novotel Kochi Infopark appears to have a well-rounded team that ensures a welcoming and comfortable stay, underpinned by a strong management team and a general ambiance that leaves a positive impression on guests.
Novotel Kochi Infopark offers a commendable range of facilities, however, guests have shared mixed experiences regarding the WiFi services. Some reviews mention good WiFi performance, indicating that the service can be reliable at times. Yet, there are recurring concerns about slow WiFi and network issues with specific mentions of the internet in rooms not meeting expectations. Despite these inconsistencies, the overall impression is that the hotel provides essential facilities, although improvements in WiFi service could enhance the guest experience further.
Novotel Kochi Infopark offers a range of spa services that have garnered mixed reviews from guests. The spa itself is appreciated for its good facilities and well-maintained shower rooms and toilets. Many have enjoyed their spa experience, highlighting the quality of the services provided. The staff at the spa received praise for their professionalism and friendly demeanor. However, it appears the spa is quite popular and often busy, making advance booking a necessity. Some guests felt that the spa did not meet their expectations with critiques pointing to the condition of the towels and a mismatch between their expectations and the actual experience. Overall, while there are areas for improvement, the spa services at Novotel Kochi Infopark remain a well-liked feature among guests.
Novotel Kochi Infopark offers a range of amenities including a rooftop swimming pool and gym, situated on the 6th floor of the hotel. Many guests found the pool to be a good facility, describing it as nice and lovely, making it an inviting spot for relaxation. The infinity pool is particularly noted for its charm, offering a pleasant rooftop experience. However, some guests mentioned issues such as the pool being occasionally dirty and the restroom at the pool not being adequately stocked or clean. Despite these drawbacks, numerous reviews highlighted the overall pleasant and peaceful atmosphere, making it a decent choice for families and solo travelers alike.
Novotel Kochi Infopark offers a rooftop pool and the option for a late check-out, enhancing the guest experience with extra leisure time. One point of concern repeatedly mentioned by guests is the limited parking space available at the hotel. The parking area is often described as small and congested, making it challenging for guests to find suitable spots for their vehicles. Additionally, parallel parking arrangements around the hotel are noted to be tight and tough to navigate. Although valet parking services are available, guests have encountered issues with this as well, indicating that overall parking at the hotel is an aspect in need of improvement.
Novotel Kochi Infopark stands out as a family-friendly destination offering a comfortable stay for guests with children. Guests have highlighted the property as kids-friendly, where the amenities such as baby cots with extras are thoughtfully provided to accommodate the needs of young families. The courteous and cooperative front office staff add to the positive experience, ensuring a seamless stay.
Despite the rooms being on the smaller side, families found their stay relaxing and enjoyable. Dining options were appreciated, making it convenient for families with children to have meals together without hassle. Overall, many families have started to cherish their time at Novotel Kochi Infopark, noting it as a welcoming place for both adults and kids alike, including even the youngest visitors. The collective sentiment underscores the hotel's suitability for family visits with guests speaking highly of the supportive staff and family-oriented atmosphere.
Situated next to Kochi InfoPark, Novotel Kochi Infopark is ideally positioned for business travelers. Its location is especially convenient for those with engagements in Kakkanad. The hotel caters specifically to business needs, boasting business-class amenities and facilities suitable for conferences and business meetings. Guests consistently appreciate the central location, which is conducive for business activities. Additionally, the front office staff is praised for their good hospitality, enhancing the overall business travel experience. Overall, Novotel Kochi Infopark stands out as a reliable choice for those seeking accommodation catered to business purposes.
Novotel Kochi Infopark is lauded for its accessibility, particularly for its hassle-free entry and convenient access to nearby places. The hotel is well-connected to the main town, making it easy for guests to get around. For those who require it, there is an accessible elevator and lift, ensuring that all areas of the hotel are reachable for guests with disabilities. However, it should be noted that some facilities, like the dormitory and drivers parking, have accessibility challenges with issues such as a damaged receptor and a lack of an elevator in certain areas. Overall, the hotel is seen as a good value option with friendly staff, contributing to a positive and accommodating stay.
The Novotel Kochi Infopark features an indoor pool that has garnered positive feedback for its excellent facilities and cleanliness. Guests appreciate the added amenities of an accompanying sauna and gym, enhancing the overall experience. The pool is located on the rooftop, providing a unique setting, though some suggest better temperature control for children's comfort. Overall, the indoor pool stands out as a well-maintained and enjoyable amenity at the hotel.
Novotel Kochi Infopark is renowned for its luxurious accommodations and modern design, making it a standout choice among 5-star hotels in the area. Guests have consistently praised its luxury rooms and well-maintained amenities, frequently noting the luxurious facilities that meet high Indian standards. The hotel is celebrated for its impeccable upkeep and best-in-class services with the reception staff being particularly well-mannered and responsive. Even a one-night stay leaves a lasting impression, as visitors often remark on the excellent value they receive. The hotel seamlessly blends grandeur with comfort, offering a resort experience that truly exemplifies luxury.
Novotel Kochi Infopark is often praised for its romantic ambiance, offering an atmosphere perfect for a couple's retreat. Reviews highlight the spacious and well-appointed rooms, creating a comfortable environment for relaxation. Guests are particularly impressed by the breathtaking back view from the rooms, adding to the overall allure of the stay. With an emphasis on creating memorable experiences, this hotel is an ideal choice for those seeking a romantic getaway. However, there were occasional mentions of minor inconveniences like the availability of bath towels, though these do not detract significantly from the overall positive experience.
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Location
Visitors appreciate its central yet serene setting, which provides easy access to shopping areas and restaurants while still being removed from the main hustle and bustle. The hotel is close to attractions like Wonderla, adding to its appeal for tourists. Additionally, the location is noted for its convenient access and good ambience, making it a well-rounded choice for various travelers. Overall, Novotel Kochi Infopark's strategic and tranquil location has garnered positive feedback, particularly for those visiting Infopark or looking for a restful stay outside the city center.
Breakfast
However, some guests were less satisfied, mentioning the lack of variety in the buffet and slow service. There were also complaints about the breakfast not meeting expectations with some describing it as poor or horrible. A few guests noted that certain items ordered were not delivered and others felt the breakfast could be improved with more healthy options and better quality control.
In summary, while many guests enjoyed the breakfast at Novotel Kochi Infopark, appreciating the variety and quality of food, there are areas where the service and selection could be enhanced to meet the expectations of all guests.
Dinner
However, some guests described the dinner buffet as underwhelming, noting that it lacked the expected wow factor and was occasionally deemed overpriced for the quality provided. There were complaints about certain buffet dinners being subpar and failing to meet expectations. Despite these criticisms, some visitors did enjoy their dinner, remarking that it was very good and worth the money.
Overall, while the dinner experience at Novotel Kochi Infopark has positive elements, such as good food and attentive service, there are areas for improvement, especially concerning consistency and value for money.
Rooms
However, some less favorable aspects are noted, such as occasional maintenance issues like dusty AC grills, musty odors and dirty carpets. A few guests mentioned that the rooms felt aged and suggested that updates could improve the experience. Problems with room amenities, including malfunctioning AC and small washrooms, were also cited.
Despite these issues, many guests still find the rooms good with satisfactory service provided. The property itself offers good facilities and the helpful staff enhances the overall stay. In summary, while there are some areas for improvement, the comfortable and spacious rooms at Novotel Kochi Infopark largely contribute to a positive guest experience.
Beds
However, guests have also pointed out certain areas for improvement. Some experienced cleanliness issues, reporting dirty blankets and pillows, bed linen with a bad smell and even spotting an insect on the bed. These cleanliness concerns extended to other areas with reports of lint on bedsheets and occasional smelly conditions. Despite these issues, towels generally received positive notes for being spotless.
In conclusion, while Novotel Kochi Infopark offers spacious, comfortable rooms and beds that many guests find enjoyable, there are notable areas for improvement in terms of cleanliness and maintenance to ensure a consistently high-quality experience.
Cleanliness
However, not all experiences were positive. Some guests pointed out that the cleanliness and maintenance failed to meet their expectations, mentioning issues like poorly cleaned bathrooms, subpar housekeeping services and occasional bad odors. Despite these criticisms, the hotel's newer infrastructure means many rooms are maintained to a high standard, though there are occasional lapses in housekeeping consistency.
The property itself receives good reviews for being well-maintained and equipped with clean facilities, contributing to the guests’ comfort. Positive mentions also extend to the overall ambience, which is bolstered by the clean environment. In summary, while Novotel Kochi Infopark generally offers a clean and comfortable stay, there are occasional inconsistencies in housekeeping standards that potential guests might want to be aware of.
Staff
Special mentions go to Ashwini at the reception for her helpful guidance and the entire front desk team for their courteous and cooperative nature. The hotel also boasts a delightful, well-managed team that includes a commendable service manager and a great chef, contributing to a positive dining experience.
Despite a few notes on understaffing and slow service, the general sentiment reflects highly on the hospitality offered by the staff. Guests particularly commend the helpfulness and responsiveness of employees like Nida, Gopal and the valet staff, as well as the general housekeeping team. Even the security staff receives accolades for their excellent conduct.
Overall, Novotel Kochi Infopark appears to have a well-rounded team that ensures a welcoming and comfortable stay, underpinned by a strong management team and a general ambiance that leaves a positive impression on guests.
Wi-Fi
Spa
Pool
Parking
Family
Despite the rooms being on the smaller side, families found their stay relaxing and enjoyable. Dining options were appreciated, making it convenient for families with children to have meals together without hassle. Overall, many families have started to cherish their time at Novotel Kochi Infopark, noting it as a welcoming place for both adults and kids alike, including even the youngest visitors. The collective sentiment underscores the hotel's suitability for family visits with guests speaking highly of the supportive staff and family-oriented atmosphere.
Business
Accessible
Indoor Pool
Luxury
Romantic
Yes, Novotel Kochi Infopark has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Novotel Kochi Infopark.
No, Novotel Kochi Infopark doesn't allow dogs.
No, parking facilities aren't available at Novotel Kochi Infopark.
Yes, Novotel Kochi Infopark has a gym.
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