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Summary of reviewsPiramida Park Hotel & Wellness offers a serene and picturesque setting by Lake Paprocany, making it a favorite among nature enthusiasts and families. The hotel’s stellar location provides easy access to beautiful lakeside walks, a large beach and a well-developed park for various recreational activities. Guests appreciate the tranquil environment and the convenience of being close to local attractions and major roads.
The breakfast experience is highly praised for its rich selection of fresh and varied options, including fruits, vegetables, cold cuts and freshly made dishes. Guests enjoy a generous spread in a relaxed setting with both indoor and outdoor seating. The high-quality breakfast offerings are consistently described as superb and among the best in the area.
The dining experience at the hotel is generally positive with many guests commending the delicious dishes and attentive staff. While the menu selection is somewhat limited in the evenings, the quality of food, including standout desserts, receives high praise. However, service can be inconsistent and some aspects of the dining experience, such as the early end time, may benefit from improvement.
Guest rooms are spacious, cozy and equipped with useful amenities like air conditioning, fridges and safes. However, there are recurring issues with cleanliness and outdated furnishings. Some rooms suffer from dustiness, peeling wallpaper and occasional strange odors, indicating a need for renovation and better maintenance.
The hotel staff is frequently highlighted for their friendliness and attentiveness, particularly at the reception. While many guests experience polite and responsive service, there are occasional inconsistencies, especially during evening meals.
The wifi experience is mixed with some guests finding it reliable while others encounter significant connectivity issues, particularly in their rooms. The fitness room is well-equipped, though some equipment may need maintenance and cleanliness issues are occasionally noted.
The pool is small but enjoyable with warm water and a pleasant atmosphere thanks to colorful ceiling lights. However, it can be crowded and some guests mention high chlorine levels and an outdated design. The cleanliness of the pool is generally well-maintained, making it a popular feature, especially for families.
Parking options are convenient with both free and paid guarded spaces available. While some guests find the paid parking fee high, the overall availability and security of parking meet guests' needs.
The beds receive mixed feedback with many finding them comfortable and cozy, but a notable number of guests report issues with mattress comfort and size, particularly with single beds.
While the hotel is described as dog-friendly, accommodating small dogs and providing spaces for pet walks, there is a fee for bringing pets, which some find higher compared to other hotels.
Overall, Piramida Park Hotel & Wellness offers a pleasant stay with a beautiful natural setting, excellent breakfast and friendly staff. However, there is room for improvement in terms of room updates, cleanliness and service consistency to better meet guests' expectations of a four-star establishment.
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