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KAMENOI HOTEL Arima

Kobe , Kita-ku Arima-cho 1617-1 (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsKAMENOI HOTEL Arima is lauded for its serene location on a hill in the scenic mountain region near Arima Onsen. Guests enjoy the tranquility and access to nearby attractions like the Liujia Mountain cable car, despite a steep slope leading to the entrance. The convenience of a pick-up service, proximity to train stations and bus stops, and the 30-minute journey from the airport and Kobe enhance its appeal.

The hotel's culinary offerings stand out, with both breakfast and dinner praised for their variety and quality. The breakfast buffet includes a diverse selection of Japanese dishes, while the dinner features sumptuous kaiseki meals. Most guests find the meals tasty, hearty, and satisfying, benefiting from attentive service that ensures a memorable dining experience.

Rooms at KAMENOI HOTEL Arima offer comfort and cleanliness, complemented by scenic views of the surrounding greenery. While some rooms show signs of age and are small, they are well-maintained, quiet, and provide adjustable beds and well-regulated temperatures for personalized comfort. Visitors appreciate the cleanliness maintained throughout the hotel, despite its somewhat dated appearance, and commend the hygienic bathhouse facilities.

The hotel's staff earns exceptional praise for their friendly and attentive service. The front desk and restaurant teams are noted for their warm greetings and ease of communication, enhancing the welcoming environment. Staff members are consistently courteous and responsive, further enriching the guest experience, which is especially appreciated by English-speaking visitors. Overall, KAMENOI HOTEL Arima is recognized for its peaceful ambiance, exquisite dining, and outstanding service, making it a favored retreat for those visiting the Arima Onsen area.
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Accessible Ryokan

The entire hotel unit is wheelchair accessible, providing ease of movement for all guests. Specific accessibility features include a shower chair, adapted baths, toilets with grab rails, and elevator access to all upper floors.

Ryokan with EV Charging Stations

Luxury Ryokan

Ryokan with Parking

EV charging stations

4-Star Ryokan

Room Types

Japanese-style Room with 8 Tatami (Without Private Bath) (Max 4 Adults) Featuring free toiletries, this family room includes a shared bathroom with a bidet, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV, tatami, a wardrobe, a safe deposit box as well as mountain views. The unit has 4 futons.

Japanese-style room with Twin bed (Without Private Bath) The spacious twin room provides air conditioning, tatami, as well as a shared bathroom featuring a bidet and a hairdryer. The twin room features a wardrobe, a safe deposit box, an electric kettle, yukata and a flat-screen TV. The unit offers 2 beds.

Japanese-Western style Room (With Private Bath) The spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a bidet. The family room provides a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV, as well as mountain views. The unit has 2 beds and 3 futons.

Japanese-style Room with 10 Tatami (Without Private Bath) (Max 5 Adults) Providing free toiletries, this family room includes a shared bathroom with a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, tatami, a wardrobe, a safe deposit box as well as mountain views. The unit offers 5 futons.

Standard Double Room This double room is air-conditioned and has a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

Standard Double Room with Shower Room Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

Standard Double Room with Private Bathroom Offering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 1 bed.

Standard Twin Room The air-conditioned twin room provides a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as mountain views. The unit offers 3 beds.

Superior Twin Room with Private Bathroom The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a bidet. The twin room provides a safe deposit box, an electric kettle, a carpeted floor, a flat-screen TV, as well as mountain views. The unit has 4 beds.

Comfort Twin Room with Shower Booth Providing free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 3 beds.

Japanese & Western Style Room with Hot spring Bathroom The hot tub is the standout feature of this quadruple room. Offering free toiletries, this quadruple room includes a private bathroom with a bath, a bidet and a hairdryer. The quadruple room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 4 beds.

Premium Japanese & Western Style Room with Semi Open-Air Bathroom (Up to 4 guests can stay) Guests will have a special experience as this quadruple room offers a hot tub. The spacious quadruple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. The quadruple room features a safe deposit box, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit offers 2 beds and 2 futons.

Premium Japanese & Western Style Room with Semi Open-Air Bathroom (Up to 5 guests can stay) Guests will have a special experience as the family room features a hot tub. The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. The family room offers a safe deposit box, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit offers 2 beds and 3 futons.

About KAMENOI HOTEL Arima

License: 神健保第0521DA0005号

Guest Reviews

7.5

Good

Location

Nestled on a hill in the beautiful mountain region, KAMENOI HOTEL Arima offers a serene retreat for travelers looking to explore the renowned Arima Onsen area. While the hotel is located some distance away from the main hot spring village and town, its position provides guests with the tranquility of the mountains and proximity to the Liujia Mountain cable car, which is conveniently within walking distance. For those arriving with heavy luggage, the hotel wisely offers a pick-up service, given the steep slope leading up to its entrance. The location, near the train station and bus stop, makes it accessible, though the incline can present a challenge. Once settled, guests can enjoy the stunning surroundings and a delightful stroll around the hotel premises. Arima Onsen, just a short 30-minute journey from the airport and Kobe, enhances the appeal for visitors seeking relaxation and exploration.

Breakfast

KAMENOI HOTEL Arima offers a breakfast experience that appeals to guests with its diverse range of options. The breakfast buffet includes a wide selection of mostly Japanese dishes, providing a satisfying start to the day. Guests appreciated the ability to bring coffee back to their rooms, adding a personal touch to their morning routine. The breakfast menu is abundant, and alongside the delicious offerings, it complements the equally enjoyable dinner service, often exceeding expectations in taste and portion size. Despite occasional delays in replenishing items, the buffet service quickly addresses shortages. While there is room for improvement regarding variety for some, overall, the breakfast experience at KAMENOI HOTEL Arima is positive and contributes to a memorable stay.

Dinner

At KAMENOI HOTEL Arima, guests can look forward to a delightful dining experience, especially when it comes to the dinner offerings. The hotel provides a sumptuous kaiseki meal that is frequently described as delicious, hearty, and well-portioned, making great use of fresh ingredients. Many guests agree that both dinner and breakfast are not only fulfilling in taste but also in portion size, often exceeding expectations. While dinner is a traditional kaiseki cuisine, breakfast is served as a buffet, allowing guests to enjoy a variety of flavors. Importantly, the service complements the dining experience, ensuring meals are not just nourishing but also memorable. Despite some feedback about ingredient quality, the overall consensus is that dinner at the hotel remains a luxurious and satisfying culinary journey.

Rooms

KAMENOI HOTEL Arima offers rooms that are notably comfortable, with some providing beautiful views of surrounding greenery, creating a serene and calming atmosphere. Visitors consistently note the cleanliness of the rooms, which adds to the overall sense of relaxation during their stay. Bedrooms are particularly highlighted for their comfort, contributing to an enjoyable experience.

Although some rooms show signs of age, they remain nice and well-maintained, with a quiet and spacious environment that is appreciated by guests. The size of the rooms is generally satisfactory, though smaller compared to some other hotels, and bathrooms are occasionally noted to be more compact than expected. Despite this, the rooms are adaptable, featuring adjustable beds for personalized comfort and well-regulated temperatures to ensure guests' needs are met.

The location of certain rooms can be a minor inconvenience due to the distance from the elevator, but the overall ambiance and functionality of the rooms make KAMENOI HOTEL Arima an appealing choice for those visiting the area.

Cleanliness

KAMENOI HOTEL Arima has garnered positive feedback for its cleanliness, leaving guests with a reassuring sense of peace during their stay. The rooms are frequently highlighted as clean and comfortable, contributing to a pleasant overall experience. Though the hotel itself is noted to be somewhat dated, it consistently maintains a quiet and well-kept atmosphere. Professional attention to detail in areas like the bathhouse ensures a hygienic environment, even though some facilities on the 4th floor might appear more rundown than anticipated.

Despite concerns about staffing being sufficient for regular spot checks, guests appreciate the pleasant demeanor and thoughtfulness of the staff, enhancing the traditional and welcoming ambiance of the property. Visitors are not only impressed by the cleanliness but also by the exquisite culinary offerings and the quality of the hot spring water, which complement the comfortable setting. Overall, the commitment to cleanliness and attentive customer service at KAMENOI HOTEL Arima offers guests a peaceful and satisfying retreat.

Staff

At KAMENOI HOTEL Arima, guests can expect an exceptional level of hospitality, evident through the glowing reviews about the hotel's staff. The front desk and restaurant team are consistently praised for their warm greetings and cheerful demeanor. Many guests highlight the friendliness and ease of communication with staff members, further enhancing the welcoming atmosphere of the hotel. The manager and entire staff embody the essence of genuine hospitality with their kindness and consideration, making each interaction feel thoughtful and attentive.

The staff's service across various aspects of the hotel is highly commendable. From dining experiences to room accommodations, their responsiveness and courtesy leave a lasting impression. Guests appreciate the excellent service provided by the multi-lingual front desk personnel, making their stay comfortable and enjoyable even for English-speaking visitors. Whether engaging with the driver, server, or reception team, guests find the staff's pleasant and kind nature consistently satisfying. Overall, the team's dedication to creating pleasant experiences is evident, making the hotel a favorite among visitors seeking effective and thoughtful service.

No, KAMENOI HOTEL Arima doesn't have any pool.

No, a spa isn't available at KAMENOI HOTEL Arima.

No, KAMENOI HOTEL Arima doesn't allow dogs.

Yes, parking facilities are available at KAMENOI HOTEL Arima.

No, KAMENOI HOTEL Arima doesn't have a gym.

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