Four Points Flex by Sheraton Kobe Sannomiya
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Summary of reviewsFour Points Flex by Sheraton Kobe Sannomiya consistently earns high praise for its strategic and convenient location, exceptional cleanliness, comfortable accommodations and reliable service. The hotel's prime location between Shin-Kobe Station and Sannomiya Station makes it exceptionally accessible with only a short 7 to 10-minute walk to either station. Its proximity to major transport links, including the Shinkansen, as well as a bus stop right in front of the hotel, facilitates easy travel to Kobe Airport and other parts of the city. Guests also appreciate the abundance of nearby amenities like supermarkets, convenience stores and various eateries, enhancing the overall convenience.
Breakfast at Four Points Flex by Sheraton Kobe Sannomiya is a notable highlight with meals served at the neighboring Matsuya restaurant offering a choice between Western and Japanese styles. Guests commonly describe the breakfast as delicious, substantial and convenient, adding to their overall positive dining experience. While some reviewers found the breakfast average or the use of chemical seasonings off-putting, the majority find it a great start to the day.
The dining options extend to the hotel's bar for lunch, praised for its convenience and quality. Dinner at Matsuya receives favorable reviews with guests enjoying the flexibility and convenience provided by its location within the hotel. The restaurant’s take-out options and extensive operating hours further add to the positive dining experience.
The rooms at Four Points Flex by Sheraton Kobe Sannomiya are highly commended for their cleanliness, comfort and modern, user-friendly design. Guests appreciate the spaciousness compared to other standard Japanese hotels with amenities that include phone chargers, adjustable lighting, large bathtubs and well-placed essentials. The rooms are generally described as bright, quiet and well-equipped, contributing to a restful and pleasant stay. Although some guests found the beds too firm, most agreed that the beds are comfortable and conducive to a good night's sleep. The bathrooms are also noted for their cleanliness and ease of use.
Cleanliness is one of the standout features of the hotel with guests frequently highlighting the meticulous housekeeping and spotless environment. The modern appearance of the relatively new hotel contributes to its bright and welcoming ambiance.
The staff at Four Points Flex by Sheraton Kobe Sannomiya are widely praised for their friendliness, politeness and helpfulness. Guests consistently describe the team as warm, welcoming and quick to respond to inquiries or issues, contributing significantly to the hotel's positive reputation. Despite a few instances of less helpful interactions, the overall sentiment is one of high satisfaction with the exceptional customer service provided.
Free Wi-Fi is another appreciated amenity with many guests noting its speed and reliability. However, the quality of the Wi-Fi can vary depending on the room location with some higher-floor rooms experiencing connectivity issues. Nonetheless, the majority of guests express satisfaction with the internet service.
In summary, Four Points Flex by Sheraton Kobe Sannomiya offers an excellent combination of convenience, cleanliness, comfort and friendly service at an affordable price. Its strategic location, exceptional housekeeping, well-designed rooms and reliable amenities make it a highly recommended choice for both business and leisure travelers in Kobe.
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Breakfast at Four Points Flex by Sheraton Kobe Sannomiya is a notable highlight with meals served at the neighboring Matsuya restaurant offering a choice between Western and Japanese styles. Guests commonly describe the breakfast as delicious, substantial and convenient, adding to their overall positive dining experience. While some reviewers found the breakfast average or the use of chemical seasonings off-putting, the majority find it a great start to the day.
The dining options extend to the hotel's bar for lunch, praised for its convenience and quality. Dinner at Matsuya receives favorable reviews with guests enjoying the flexibility and convenience provided by its location within the hotel. The restaurant’s take-out options and extensive operating hours further add to the positive dining experience.
The rooms at Four Points Flex by Sheraton Kobe Sannomiya are highly commended for their cleanliness, comfort and modern, user-friendly design. Guests appreciate the spaciousness compared to other standard Japanese hotels with amenities that include phone chargers, adjustable lighting, large bathtubs and well-placed essentials. The rooms are generally described as bright, quiet and well-equipped, contributing to a restful and pleasant stay. Although some guests found the beds too firm, most agreed that the beds are comfortable and conducive to a good night's sleep. The bathrooms are also noted for their cleanliness and ease of use.
Cleanliness is one of the standout features of the hotel with guests frequently highlighting the meticulous housekeeping and spotless environment. The modern appearance of the relatively new hotel contributes to its bright and welcoming ambiance.
The staff at Four Points Flex by Sheraton Kobe Sannomiya are widely praised for their friendliness, politeness and helpfulness. Guests consistently describe the team as warm, welcoming and quick to respond to inquiries or issues, contributing significantly to the hotel's positive reputation. Despite a few instances of less helpful interactions, the overall sentiment is one of high satisfaction with the exceptional customer service provided.
Free Wi-Fi is another appreciated amenity with many guests noting its speed and reliability. However, the quality of the Wi-Fi can vary depending on the room location with some higher-floor rooms experiencing connectivity issues. Nonetheless, the majority of guests express satisfaction with the internet service.
In summary, Four Points Flex by Sheraton Kobe Sannomiya offers an excellent combination of convenience, cleanliness, comfort and friendly service at an affordable price. Its strategic location, exceptional housekeeping, well-designed rooms and reliable amenities make it a highly recommended choice for both business and leisure travelers in Kobe.
Accessible Hotel
This hotel provides accessible facilities and services, catering to the needs of guests who require enhanced mobility features during their stay.
Hotel with Free Wi-Fi
3-Star Hotel
Guest Reviews
Four Points Flex by Sheraton Kobe Sannomiya is highly praised for its strategically convenient location. Positioned between Shin-Kobe Station and Sannomiya Station, it offers excellent access to major transport links, including the Shinkansen for regional travel. The hotel is within a short walking distance—typically 7 to 10 minutes—from both stations, making it a preferred choice for guests planning to explore Kobe and its surroundings. The central location also ensures easy access to key attractions, dining and shopping options.
Guests find the vicinity to the main city center and transportation hubs particularly advantageous, facilitating easy access to Kobe Airport and other parts of the city. The presence of a bus stop right in front of the hotel further enhances its convenience, especially for those who might find the walk to the stations a bit long. Visitors also appreciate the abundance of nearby amenities, including supermarkets, convenience stores and various eateries.
Despite some reviews mentioning the distance from the stations being a bit far or involving uphill terrain from Shin-Kobe, the overall sentiment of the reviews highlights the location’s convenience and the ease of navigating to and from the hotel. This makes Four Points Flex by Sheraton Kobe Sannomiya a practical choice for both leisure and business travelers.
Breakfast at the Four Points Flex by Sheraton Kobe Sannomiya is a unique experience, primarily served at the neighboring Matsuya restaurant, conveniently located on the first floor or next door to the hotel. Guests appreciate the simplicity and convenience of this breakfast arrangement with several highlighting the hearty portions provided.
Breakfast options include a choice between Western and Japanese styles with four set menus typically available. Patrons have noted the meals are delicious and substantial, often describing the breakfast as enjoyable, nice and very complete. The accessibility from the station and having an easy-to-find dining option in Matsuya also receive positive remarks.
However, not all feedback is glowing. Some guests found the breakfast average or below their expectations and there were occasional mentions of the meals being too filling or not tasty. A few guests were surprised by the presence of chemical seasonings and suggested opting for breakfast outside the hotel.
Overall, breakfast at Four Points Flex by Sheraton Kobe Sannomiya provides a convenient and generally satisfying start to the day, especially for those who favor a straightforward, substantial meal.
The dining options at Four Points Flex by Sheraton Kobe Sannomiya receive positive feedback from guests. For lunch, the hotel's bar is frequently praised with multiple reviews recommending it as a good place to enjoy a meal. It's noted for its convenience and quality, making it an easy choice for midday dining.
For dinner and breakfast, guests appreciate the Matsuya located on the first floor. This restaurant's presence is highlighted as very convenient, eliminating the need to leave the building for meals. Matsuya's take-out and operating hours offer flexibility, which is especially helpful when other dining options are closed. Overall, dining at the hotel is straightforward and hassle-free.
Four Points Flex by Sheraton Kobe Sannomiya consistently receives positive feedback, especially regarding the cleanliness and comfort of its rooms. Guests often describe the rooms as very clean, comfortable and well-maintained, highlighting the modern and user-friendly design. Many reviewers appreciate the spaciousness of the rooms, especially compared to other standard hotels in Japan with some single rooms even larger and more comfortable than double rooms.
The amenities provided in the rooms, including chargers for phones, adjustable lighting, large bathtubs and well-placed essentials such as tea and coffee supplies, are frequently mentioned and appreciated. The hotel rooms are described as bright, quiet and well-equipped, contributing to a restful stay. Soundproofing appears effective, enhancing the overall peace and comfort of the rooms. Guests also note that the rooms have a clean, refreshing feel with high ceilings adding to a sense of space and airiness.
Despite some comments about the firmness of the beds and occasional minor odors, the majority of guests find the beds comfortable and suitable for a good night's sleep. The bathrooms are also noted for their cleanliness and ease of use with some featuring a larger, more luxurious feel.
Overall, the hotel provides good value for money, adequate room size for solo travelers and a clean, well-maintained environment. Its efficient design and thoughtful amenities make it a convenient and pleasant choice for both short business trips and longer stays, offering a solid base for exploring the city.
The beds at Four Points Flex by Sheraton Kobe Sannomiya receive largely positive feedback from guests. Many reviewers highlight the comfort and cleanliness, describing the beds as comfy and very well equipped with appropriate bedding. Guests often mention the beds' spaciousness, noting they come with separate pillows and cushions for added comfort. While some find the firmness of the mattresses to be ideal, others mention that the beds are a bit too hard, which impacted their sleep quality. Despite this, comments about sleeping well and quietly are common. The bedding quality is also generally praised, though a handful of reviewers noted concerns regarding the softness and size of the pillows. Overall, the bed arrangements seem to provide a restful experience for most guests.
Four Points Flex by Sheraton Kobe Sannomiya has garnered much praise for its exceptional cleanliness, making it a standout choice for travelers. Guests frequently highlight how very clean the entire hotel is, from the rooms to the lobby. The cleanliness is often described as impeccable with housekeeping noted for being meticulous and thorough. The rooms are consistently labeled as spotless and well-maintained, contributing to a comfortable and pleasant stay.
The hotel itself is relatively new, which complements its modern, clean appearance. Visitors appreciate the bright and welcoming ambiance, often describing both rooms and common areas as beautiful and tidy. The sense of cleanliness extends to the well-equipped facilities, including a clean and functional laundry area.
Guests also appreciate the comprehensive cleaning, noting that even the water areas maintain high standards. The clean and cozy atmosphere, combined with the friendly and polite staff, enhances the overall guest experience. Despite a few minor critiques about specific areas needing more attention, the overwhelming sentiment is one of satisfaction with the hotel's spotless environment.
In summary, Four Points Flex by Sheraton Kobe Sannomiya is a highly recommended option for travelers prioritizing cleanliness and comfort. Its new, well-maintained facilities and meticulous housekeeping ensure a pleasant stay, making it a smart choice for visitors to Kobe.
Four Points Flex by Sheraton Kobe Sannomiya receives high praise for its staff, noted consistently for their friendliness, politeness and helpfulness. Reviewers commonly describe the front desk team as warm, welcoming and quick to respond to inquiries or issues. There is a strong emphasis on their courteous and kind demeanor, which leaves a positive impression on guests. Patrons appreciated the enthusiastic service and the clean, clear approach of the staff, highlighting their pleasant and energetic attitude. Although a few instances of less helpful interactions were mentioned, the overall sentiment remains overwhelmingly positive with frequent commendations for the staff's excellent customer service and sincere approach. The hotel is recognized for creating a calm and peaceful environment, largely thanks to the staff's efforts and their consistent willingness to assist and greet guests with a smile.
The Four Points Flex by Sheraton Kobe Sannomiya offers free Wi-Fi, which guests appreciate for its speed and reliability. Many visitors found the internet connection fast and consistent, making it easy to stay connected during their stay. The hotel provides both Wi-Fi and a wired LAN option with some guests noting the excellent network performance and high-speed internet access.
However, experiences with the Wi-Fi can vary depending on the room location. Some guests on the 11th floor reported weak or unusable Wi-Fi with frequent connection drops. Despite these occasional issues, the majority of guests expressed satisfaction with the internet service, highlighting its strength and ease of use.
Four Points Flex by Sheraton Kobe Sannomiya stands out as an excellent option for business travelers and tourists alike, offering clean and comfortable accommodations at an affordable price. Guests frequently praise the hotel's outstanding cost performance, highlighting its exceptional value for money. Despite being labeled as a standard Japanese business hotel, it surpasses expectations with its pristine cleanliness and minimal yet pleasant design.
The spacious, well-maintained rooms come equipped with convenient amenities such as chargers for smartphones and PCs, making it particularly suitable for business stays. The facilities appear to be new and efficient, fulfilling the basic needs of any traveler.
Its strategic location proves ideal for sightseeing in Kobe, offering easy access to various attractions. The overall experience benefits from the hotel’s quiet and comfortable environment, ensuring a pleasant stay. Affordable pricing, excellent cleanliness and effective design contribute to the hotel's status as a highly recommended, cost-effective choice for both business and leisure visitors in Kobe.
UNIZO INN Kobe Sannomiya is highlighted for its exceptional accessibility and convenient location. Guests appreciated its proximity to the center of town, local attractions, restaurants and major train stations such as Sannomiya and Shin-Kobe. The hotel also offers easy access to Kobe City Airport, making it an ideal choice for travelers. A bus stop is located right in front of the hotel, further enhancing its convenience for guests relying on public transportation.
Despite being a smaller hotel, it maintains high standards of cleanliness and upkeep. The staff receive high praise for their friendliness and efficient service, especially noted when guests had to extend their stay due to unforeseen circumstances. The hotel also boasts great facilities and flawless Wi-Fi connectivity.
Its accessibility is underscored by its ease of movement even for guests using wheelchairs. Overall, the combination of strategic location, excellent service and accessibility makes UNIZO INN Kobe Sannomiya a highly recommended choice for diverse travelers.
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Location
Guests find the vicinity to the main city center and transportation hubs particularly advantageous, facilitating easy access to Kobe Airport and other parts of the city. The presence of a bus stop right in front of the hotel further enhances its convenience, especially for those who might find the walk to the stations a bit long. Visitors also appreciate the abundance of nearby amenities, including supermarkets, convenience stores and various eateries.
Despite some reviews mentioning the distance from the stations being a bit far or involving uphill terrain from Shin-Kobe, the overall sentiment of the reviews highlights the location’s convenience and the ease of navigating to and from the hotel. This makes Four Points Flex by Sheraton Kobe Sannomiya a practical choice for both leisure and business travelers.
Breakfast
Breakfast options include a choice between Western and Japanese styles with four set menus typically available. Patrons have noted the meals are delicious and substantial, often describing the breakfast as enjoyable, nice and very complete. The accessibility from the station and having an easy-to-find dining option in Matsuya also receive positive remarks.
However, not all feedback is glowing. Some guests found the breakfast average or below their expectations and there were occasional mentions of the meals being too filling or not tasty. A few guests were surprised by the presence of chemical seasonings and suggested opting for breakfast outside the hotel.
Overall, breakfast at Four Points Flex by Sheraton Kobe Sannomiya provides a convenient and generally satisfying start to the day, especially for those who favor a straightforward, substantial meal.
Dinner
For dinner and breakfast, guests appreciate the Matsuya located on the first floor. This restaurant's presence is highlighted as very convenient, eliminating the need to leave the building for meals. Matsuya's take-out and operating hours offer flexibility, which is especially helpful when other dining options are closed. Overall, dining at the hotel is straightforward and hassle-free.
Rooms
The amenities provided in the rooms, including chargers for phones, adjustable lighting, large bathtubs and well-placed essentials such as tea and coffee supplies, are frequently mentioned and appreciated. The hotel rooms are described as bright, quiet and well-equipped, contributing to a restful stay. Soundproofing appears effective, enhancing the overall peace and comfort of the rooms. Guests also note that the rooms have a clean, refreshing feel with high ceilings adding to a sense of space and airiness.
Despite some comments about the firmness of the beds and occasional minor odors, the majority of guests find the beds comfortable and suitable for a good night's sleep. The bathrooms are also noted for their cleanliness and ease of use with some featuring a larger, more luxurious feel.
Overall, the hotel provides good value for money, adequate room size for solo travelers and a clean, well-maintained environment. Its efficient design and thoughtful amenities make it a convenient and pleasant choice for both short business trips and longer stays, offering a solid base for exploring the city.
Beds
Cleanliness
The hotel itself is relatively new, which complements its modern, clean appearance. Visitors appreciate the bright and welcoming ambiance, often describing both rooms and common areas as beautiful and tidy. The sense of cleanliness extends to the well-equipped facilities, including a clean and functional laundry area.
Guests also appreciate the comprehensive cleaning, noting that even the water areas maintain high standards. The clean and cozy atmosphere, combined with the friendly and polite staff, enhances the overall guest experience. Despite a few minor critiques about specific areas needing more attention, the overwhelming sentiment is one of satisfaction with the hotel's spotless environment.
In summary, Four Points Flex by Sheraton Kobe Sannomiya is a highly recommended option for travelers prioritizing cleanliness and comfort. Its new, well-maintained facilities and meticulous housekeeping ensure a pleasant stay, making it a smart choice for visitors to Kobe.
Staff
Wi-Fi
However, experiences with the Wi-Fi can vary depending on the room location. Some guests on the 11th floor reported weak or unusable Wi-Fi with frequent connection drops. Despite these occasional issues, the majority of guests expressed satisfaction with the internet service, highlighting its strength and ease of use.
3 Star
The spacious, well-maintained rooms come equipped with convenient amenities such as chargers for smartphones and PCs, making it particularly suitable for business stays. The facilities appear to be new and efficient, fulfilling the basic needs of any traveler.
Its strategic location proves ideal for sightseeing in Kobe, offering easy access to various attractions. The overall experience benefits from the hotel’s quiet and comfortable environment, ensuring a pleasant stay. Affordable pricing, excellent cleanliness and effective design contribute to the hotel's status as a highly recommended, cost-effective choice for both business and leisure visitors in Kobe.
Accessible
Despite being a smaller hotel, it maintains high standards of cleanliness and upkeep. The staff receive high praise for their friendliness and efficient service, especially noted when guests had to extend their stay due to unforeseen circumstances. The hotel also boasts great facilities and flawless Wi-Fi connectivity.
Its accessibility is underscored by its ease of movement even for guests using wheelchairs. Overall, the combination of strategic location, excellent service and accessibility makes UNIZO INN Kobe Sannomiya a highly recommended choice for diverse travelers.
No, Four Points Flex by Sheraton Kobe Sannomiya doesn't have any pool.
No, a spa isn't available at Four Points Flex by Sheraton Kobe Sannomiya.
No, Four Points Flex by Sheraton Kobe Sannomiya doesn't allow dogs.
No, parking facilities aren't available at Four Points Flex by Sheraton Kobe Sannomiya.
No, Four Points Flex by Sheraton Kobe Sannomiya doesn't have a gym.
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