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Summary of reviewsHotel Trzy Światy Spa & Wellness Rajska WySpa has garnered positive feedback across several key areas, making it an appealing choice for travelers seeking a blend of relaxation and convenience.
The hotel's location is well-regarded for its peaceful and serene environment, surrounded by greenery while remaining close to urban amenities such as the Gliwice Arena, city center and local offices. This balance makes it suitable for both leisure and business travelers. Despite some minor disturbances like early morning church bells, the location is generally appreciated for its quietness and accessibility.
Guests frequently praise the breakfast experience at the hotel, describing it as delicious and varied with a notable selection that includes both continental options and Silesian specialties. Although there are occasional mentions of inconsistencies such as empty hot dishes towards the end of breakfast hours, the overall consensus is highly positive.
Dinner at the hotel's restaurant is another highlight with many guests commending the quality and taste of the dishes, especially the sour soup. The pleasant dining atmosphere, enhanced by attentive staff, adds to the overall positive experience, despite some isolated incidents of long waiting times and occasionally tasteless food.
The rooms are generally clean, spacious and comfortable with good soundproofing and large bathrooms. However, guests have noted various areas for improvement, including the need for air conditioning, better lighting and more modern fixtures. Some discrepancies were reported regarding the amenities listed versus what was provided, alongside occasional issues with cleanliness upon check-in.
Cleanliness throughout the hotel generally meets guests' expectations, though some isolated lapses like dust in closets and cobwebs by windows have been reported.
The hotel staff is often described as friendly and helpful, providing a welcoming and accommodating service. Positive interactions are common, particularly with the reception and breakfast staff. Nonetheless, there are occasional remarks about lapses in professionalism and minor misunderstandings, predominantly at the reception.
The spa facilities are well-received, offering a range of amenities like saunas, massages and a salt cave with access included in the room price. Despite being closed on weekends, the spa’s late evening hours and overall relaxing atmosphere are appreciated by guests.
Parking options are ample with a choice of free or paid parking. While the availability of free parking is a plus, some guests feel that the paid parking fee should be included in the room price and mention that the parking area could be better maintained.
In summary, Hotel Trzy Światy Spa & Wellness Rajska WySpa excels in providing a peaceful retreat with commendable dining options and attentive service, though there are areas for improvement, particularly with room amenities and parking maintenance.
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