Hyatt Place Knoxville/Downtown
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Summary of reviewsHyatt Place Knoxville/Downtown enjoys a highly favorable reputation for its excellent location, nestled in the vibrant heart of downtown Knoxville. Guests appreciate the hotel's proximity to key attractions like the Tennessee Theater, Market Square and numerous restaurants, bars and shops, making it an ideal base for exploring the city.
The accommodations at the hotel are frequently praised for being spacious, clean and comfortable. The hotel is also noted for its pet-friendliness, providing treats and water for furry companions. Despite the downtown setting, the rooms maintain a peaceful ambiance, ensuring restful stays. The rooftop bar, offering scenic views, is a popular spot for guests to unwind.
The staff at Hyatt Place Knoxville/Downtown receive exceptional commendations for their friendliness, professionalism and attentiveness, enhancing the overall guest experience. The breakfast service is well-received for its quality and variety, although some guests seek more diverse options and extended hours. Nevertheless, the presence of vegan choices and an in-lobby Starbucks adds to the appeal.
Cleanliness is a consistent strong point with both rooms and common areas maintained to high standards. Though a few guests have pointed out minor maintenance concerns and occasional slip-ups in room upkeep, the general consensus is that the property is immaculate and welcoming.
Bed comfort is largely praised with most guests enjoying restful nights, although opinions on mattress firmness and comfort do vary.
Business travelers find the location convenient for attending events and exploring the city post-meetings. Some areas for improvement include better WiFi performance, more efficient communication services and enhanced handicapped-accessible amenities.
Overall, the combination of prime location, clean and comfortable accommodations, exceptional staff and a pleasant breakfast experience positions Hyatt Place Knoxville/Downtown as a highly recommended choice for visitors.
Categories
The accommodations at the hotel are frequently praised for being spacious, clean and comfortable. The hotel is also noted for its pet-friendliness, providing treats and water for furry companions. Despite the downtown setting, the rooms maintain a peaceful ambiance, ensuring restful stays. The rooftop bar, offering scenic views, is a popular spot for guests to unwind.
The staff at Hyatt Place Knoxville/Downtown receive exceptional commendations for their friendliness, professionalism and attentiveness, enhancing the overall guest experience. The breakfast service is well-received for its quality and variety, although some guests seek more diverse options and extended hours. Nevertheless, the presence of vegan choices and an in-lobby Starbucks adds to the appeal.
Cleanliness is a consistent strong point with both rooms and common areas maintained to high standards. Though a few guests have pointed out minor maintenance concerns and occasional slip-ups in room upkeep, the general consensus is that the property is immaculate and welcoming.
Bed comfort is largely praised with most guests enjoying restful nights, although opinions on mattress firmness and comfort do vary.
Business travelers find the location convenient for attending events and exploring the city post-meetings. Some areas for improvement include better WiFi performance, more efficient communication services and enhanced handicapped-accessible amenities.
Overall, the combination of prime location, clean and comfortable accommodations, exceptional staff and a pleasant breakfast experience positions Hyatt Place Knoxville/Downtown as a highly recommended choice for visitors.
Hotel for Honeymoon
Provides modern accommodations with spacious rooms and a rooftop bar offering stunning city views. Its convenient location and stylish amenities make it suitable for honeymooners.
Family Friendly Hotel
Located in the heart of downtown, this hotel is near Market Square and other attractions. It offers spacious rooms, a pool, and free breakfast, making it suitable for families.
Dog Friendly Hotel
Hyatt Place Knoxville/Downtown welcomes pets. Its downtown location is convenient for accessing pet-friendly outdoor spaces. Consider confirming specific pet policies and amenities directly with the hotel.
Business Hotel
Hyatt Place Knoxville/Downtown has 3,848 sq. ft. of meeting space across five venues, including a rooftop venue and a boardroom. It provides business services, in-room Chromecast, and free internet access.
Accessible Hotel
Wheelchair accessible rooms at this hotel include a pull-under sink, grab bars by the toilet, and a roll-in shower with a fold-down shower seat. The hotel has an accessible public entrance and registration desk. Valet parking for wheelchair-equipped vehicles is available.
3-Star Hotel
Located in downtown Knoxville, this hotel offers modern accommodations and convenient access to city attractions. It features spacious rooms, a fitness center, and a restaurant.
Hotel with Gym
Guest Reviews
Nestled in the heart of downtown Knoxville, the Hyatt Place Knoxville/Downtown boasts an enviable location that consistently garners praise from its guests. The hotel's central positioning allows visitors to easily explore and enjoy the vibrant cityscape with the Tennessee Theater, Market Square and a variety of restaurants, bars and shops just a short walk away. The property's proximity to major venues and ease of access make it an ideal spot for both planned events and spontaneous outings.
Guests appreciate the excellent value with descriptors like spacious, clean and comfortable frequently used to describe the accommodations. Those traveling with pets find the hotel particularly convenient, noting the availability of treats and water for their furry companions. Despite its bustling surroundings, the rooms are reported to be wonderfully quiet, ensuring a restful stay.
The rooftop bar with scenic views is another highlight, offering a perfect setting to unwind after a day of exploration. The friendly and professional staff across all service points - from valet to front desk - add to the overall pleasant experience, frequently mentioned for their helpfulness and welcoming demeanor.
Whether in town for a concert, a leisurely stroll or a culinary adventure, the Hyatt Place Knoxville/Downtown impresses with its prime location and exceptional services, making it a highly recommended choice for any traveler.
The breakfast experience at Hyatt Place Knoxville/Downtown receives consistently positive feedback from guests with many describing it as great, delicious and even exceptional. Reviews emphasize a good selection of hot and cold items, fresh fruit and vegan options, making it a satisfying start to the day for a variety of dietary preferences. The quality is frequently described as highly satisfactory and the attentive service from the friendly and helpful staff enhances the overall experience.
Guests appreciate the plentiful and fresh offerings, though some note a lack of variety day-to-day. The inclusion of vegan options and a welcoming Starbucks within the lobby area are notable highlights. The buffet-style breakfast, served in a comfortable and beautifully decorated space, adds to the appeal.
However, there are some mixed opinions. A few guests were dissatisfied with the limited selection and the repetitive nature of the offerings. The breakfast hours are also a point of contention, as some found the 9:30 AM cutoff restrictive, especially on weekends. Specific criticisms include low-quality coffee, limited bread and meat choices and disappointment with the actual offerings compared to expectations from promotional photos.
Overall, while there are areas for improvement, the breakfast at Hyatt Place Knoxville/Downtown is generally well-received and contributes positively to the guest experience.
Hyatt Place Knoxville/Downtown receives generally positive feedback for its rooms, highlighting their spaciousness and cleanliness. Guests appreciate the comfort offered by large rooms and good-sized bathrooms, which are well-maintained and quiet. The beds receive particular commendation for their comfort, enhancing the overall restful experience. The property itself is noted for being immaculate, contributing to a welcoming atmosphere.
However, a few comments suggest that some rooms could use updates and better maintenance with occasional remarks about mustiness, dust or outdated furnishings. There are occasional disappointments concerning room views, especially with some rooms overlooking adjacent buildings rather than offering scenic vistas. Despite the quality of the rooms, some guests find the pricing high relative to the amenities and upkeep.
Overall, the rooms at Hyatt Place Knoxville/Downtown are described as clean, spacious and comfortable, aligning well with the central location and other amenities, such as a pleasant breakfast experience and an attached Starbucks, making it a solid option for visitors to the area.
At Hyatt Place Knoxville/Downtown, the feedback about the beds is largely positive. Many guests found the beds and pillows to be comfortable with some even describing them as very nice and super comfy. Several reviewers highlighted how they slept in every day due to the sheer comfort provided by the beds. The pillows also received praise for being nice and fluffy with some guests noting they were full and fat. However, there were varying opinions on the firmness and comfort of the mattresses with a few guests mentioning they found the beds lumpy or uncomfortable and some experiencing backaches. Despite these mixed reviews, the majority of guests expressed satisfaction with the cleanliness and comfort of the bedding.
At the Hyatt Place Knoxville/Downtown, cleanliness is consistently highlighted as a key strength. Guests frequently affirm that both the rooms and the general facility are very clean, comfortable and well-maintained. The hotel’s central location adds to its appeal, showcasing a seamless blend of convenience and comfort. Rooms are described as modern, spacious and quiet with clean, crisp linens and towels. Positive remarks extend to the common areas, where the lobby and other surfaces are noted for their immaculate condition.
The staff receives commendations for their helpfulness and friendliness, contributing to the overall pleasant atmosphere. While there were occasional mentions of the bathrooms needing more attention to cleanliness, the consensus remains that the hotel standards are commendable. The combination of cleanliness, quiet rooms and excellent service make Hyatt Place Knoxville/Downtown a reliable and attractive option for travelers.
The Hyatt Place Knoxville/Downtown receives high praise for its exceptional staff from numerous guest reviews. Repeatedly described as friendly, accommodating and helpful, the staff's professionalism and welcoming demeanor stand out. Guests highlight the reception team, valet and front desk as particularly refreshing and attentive, consistently going the extra mile to ensure a pleasant stay. The team is noted for their kindness and commitment to excellent service, making guests feel valued and cared for. The positive environment is palpable with interactions reflecting a genuine passion for their work. Whether it’s assisting with special requests like setting up a birthday cake or simply offering a warm greeting, the staff excels in creating a hospitable and inviting atmosphere. The hotel's clean and centrally located structure further complements the high level of service provided by its standout team.
The Hyatt Place Knoxville/Downtown offers a generally positive experience with many guests finding it good to very good. The hotel is appreciated for its quiet and spacious rooms, meeting the essential needs of visitors. However, there are occasional concerns about rooms needing a bit of freshening up, particularly those that may not have been occupied for some time. Rates can surge significantly during festival weekends with substantial increases in the nightly rate. Overall, the facilities and services are well-received, providing a satisfactory stay for most guests.
Located in the heart of downtown Knoxville, Hyatt Place Knoxville/Downtown offers a convenient location for both business travelers and event attendees. The hotel is within walking distance of numerous restaurants, bars and shops, making it an ideal spot for those looking to explore the area after a day of meetings or conventions.
While the hotel is commendable for its prime location, there are areas that could use improvement, particularly for business travelers. The WiFi performance has been noted as subpar, creating challenges for those needing reliable internet access for work. Furthermore, the customer service experience is somewhat lacking with calls prior to arrival being redirected to an overseas call center, which might hinder efficient communication.
For guests in need of accessible accommodations, the handicapped equipped rooms leave much to be desired, missing essential amenities such as shower seats and adequate grab bars. Cleanliness and the overall sanitation standards of the rooms also raised concerns among guests.
Those planning to utilize additional facilities such as the rooftop bar might find it beneficial to confirm availability beforehand, as service timing could be inconsistent. Though the hotel charges a high parking fee, it does offer proximity to key venues, adding convenience for convention attendees.
Overall, Hyatt Place Knoxville/Downtown boasts a central location ideal for business events, but potential visitors should be aware of potential letdowns in certain services and amenities.
Location Show Map
Location
Guests appreciate the excellent value with descriptors like spacious, clean and comfortable frequently used to describe the accommodations. Those traveling with pets find the hotel particularly convenient, noting the availability of treats and water for their furry companions. Despite its bustling surroundings, the rooms are reported to be wonderfully quiet, ensuring a restful stay.
The rooftop bar with scenic views is another highlight, offering a perfect setting to unwind after a day of exploration. The friendly and professional staff across all service points - from valet to front desk - add to the overall pleasant experience, frequently mentioned for their helpfulness and welcoming demeanor.
Whether in town for a concert, a leisurely stroll or a culinary adventure, the Hyatt Place Knoxville/Downtown impresses with its prime location and exceptional services, making it a highly recommended choice for any traveler.
Breakfast
Guests appreciate the plentiful and fresh offerings, though some note a lack of variety day-to-day. The inclusion of vegan options and a welcoming Starbucks within the lobby area are notable highlights. The buffet-style breakfast, served in a comfortable and beautifully decorated space, adds to the appeal.
However, there are some mixed opinions. A few guests were dissatisfied with the limited selection and the repetitive nature of the offerings. The breakfast hours are also a point of contention, as some found the 9:30 AM cutoff restrictive, especially on weekends. Specific criticisms include low-quality coffee, limited bread and meat choices and disappointment with the actual offerings compared to expectations from promotional photos.
Overall, while there are areas for improvement, the breakfast at Hyatt Place Knoxville/Downtown is generally well-received and contributes positively to the guest experience.
Rooms
However, a few comments suggest that some rooms could use updates and better maintenance with occasional remarks about mustiness, dust or outdated furnishings. There are occasional disappointments concerning room views, especially with some rooms overlooking adjacent buildings rather than offering scenic vistas. Despite the quality of the rooms, some guests find the pricing high relative to the amenities and upkeep.
Overall, the rooms at Hyatt Place Knoxville/Downtown are described as clean, spacious and comfortable, aligning well with the central location and other amenities, such as a pleasant breakfast experience and an attached Starbucks, making it a solid option for visitors to the area.
Beds
Cleanliness
The staff receives commendations for their helpfulness and friendliness, contributing to the overall pleasant atmosphere. While there were occasional mentions of the bathrooms needing more attention to cleanliness, the consensus remains that the hotel standards are commendable. The combination of cleanliness, quiet rooms and excellent service make Hyatt Place Knoxville/Downtown a reliable and attractive option for travelers.
Staff
3 Star
Business
While the hotel is commendable for its prime location, there are areas that could use improvement, particularly for business travelers. The WiFi performance has been noted as subpar, creating challenges for those needing reliable internet access for work. Furthermore, the customer service experience is somewhat lacking with calls prior to arrival being redirected to an overseas call center, which might hinder efficient communication.
For guests in need of accessible accommodations, the handicapped equipped rooms leave much to be desired, missing essential amenities such as shower seats and adequate grab bars. Cleanliness and the overall sanitation standards of the rooms also raised concerns among guests.
Those planning to utilize additional facilities such as the rooftop bar might find it beneficial to confirm availability beforehand, as service timing could be inconsistent. Though the hotel charges a high parking fee, it does offer proximity to key venues, adding convenience for convention attendees.
Overall, Hyatt Place Knoxville/Downtown boasts a central location ideal for business events, but potential visitors should be aware of potential letdowns in certain services and amenities.
No, Hyatt Place Knoxville/Downtown doesn't have any pool.
No, a spa isn't available at Hyatt Place Knoxville/Downtown.
Yes, Hyatt Place Knoxville/Downtown welcomes dogs.
No, parking facilities aren't available at Hyatt Place Knoxville/Downtown.
Yes, Hyatt Place Knoxville/Downtown has a gym.
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