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Summary of reviewsHotel Lugano in Knokke enjoys widespread acclaim for its convenient and exceptional location, situated close to the beach, shops, restaurants and high-end boutiques. The hotel offers secured parking, adding convenience for guests with vehicles. The prime location in the Zoute makes it ideal for beachgoers and the hotel itself is well-maintained with an excellent breakfast service, contributing to a comfortable stay.
The breakfast at Hotel Lugano stands out as a notable highlight, earning high praise for its extensive, delicious and well-presented buffet. Guests particularly appreciate the variety of options, from fresh fruit to scrambled eggs and even Champagne, adding an element of luxury to the meal. Despite some noting the cost, the overall sentiment is that the breakfast is superb and worth the expense, enhanced by friendly staff and a lovely terrace.
Dining at the hotel's in-house restaurant is another positive experience with guests enjoying meals on the terrace and praising the quality of the food and cocktails. Descriptions such as "top-notch" and "great" are frequently used, making it a recommended option for visitors.
Rooms at Hotel Lugano generally earn favorable reviews for their spaciousness, cleanliness and cozy atmosphere, though some guests mention that certain rooms are smaller and slightly outdated. The deluxe and family rooms receive particular positive notes for their size and bathroom facilities. While there are minor areas for improvement, the cozy and quiet environment is appreciated by many.
Cleanliness is a strong point for Hotel Lugano with guests remarking on the very clean accommodations and the hotel's commitment to maintaining high tidiness standards. Minor issues such as stained carpets and outdated fixtures are noted, but the overall satisfaction with cleanliness remains high.
The staff at Hotel Lugano receive consistent praise for their friendliness and attentiveness, contributing to a welcoming and warm atmosphere throughout the hotel. From the reception to the restaurant, the service is described as super friendly, helpful and professional, significantly enhancing the guest experience.
The hotel's private, secured parking is valued by many guests for its convenience, although some find the parking spaces small and the cost a bit high. Nonetheless, the onsite parking is seen as a positive aspect of the hotel.
The beds at Hotel Lugano receive mixed feedback with many guests finding them comfortable, while others suggest firmer mattresses or highlight issues such as beds moving apart.
In summary, Hotel Lugano impresses its guests with an exceptional location, outstanding breakfast, quality dining and friendly service. While there are minor areas for improvement, the overall experience is highly positive, making it a recommended choice for visitors seeking relaxation and convenience. Show more
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Luxury Hotel
A four-star hotel with a long-standing reputation for prestige and class since 1939. It offers spacious, comfortable rooms with luxury amenities, personalized service, a luxurious breakfast buffet with champagne, and a garden terrace. It's located just 50 meters from the beach in the heart of Zoute.
Hotel near Golf Courses
Located 2 km from Royal Zoute Golf Club, this hotel offers good proximity to one of Europe's prestigious courses.
Family Friendly Hotel
This hotel offers a pleasant stay with family-friendly amenities. Its location in Knokke-Heist allows for easy access to local attractions.
Dog Friendly Hotel
Hotel Lugano is a pet-friendly establishment. It is a great choice for dog owners looking for accommodation in Knokke-Heist.
Hotel near Nightlife Spots
Located in Knokke-Heist, this hotel is close to Verweeplein, Van Bunnenplein and Zeedijk, areas known for their numerous pubs, ranging from traditional English pubs to tourist brasseries and rock cafes.
Hotel with Parking
This hotel enjoys widespread acclaim for its convenient and exceptional location, situated close to the beach, shops, restaurants and high-end boutiques. The hotel offers secured parking, adding convenience for guests with vehicles.
EV charging stations
Hotel with EV Charging Stations
Hotel Lugano provides an electric vehicle charging station as one of its facilities.
4-Star Hotel
This 4-star hotel offers comfortable accommodations and a convenient location. It provides easy access to the city's attractions and amenities.
Room Types
Superior RoomOverlooking the garden, this room has an eletric kettle and airco. Standard facilities like TV and minibar are also available.
Standard Double RoomStandard double room.
Deluxe Double RoomThis spacious room has a flat-screen tv and a minibar.
Family RoomThis room has a TV and a minibar.
Comfort Double or Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. This twin/double room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Comfort Room with BalconyProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Superior Room with BalconyFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Deluxe Double Room with BalconyOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel Lugano boasts an exceptional location, frequently praised by guests for being conveniently close to the beach, restaurants, cafés, shops and high-end boutiques. The prime spot is complemented by a stunning bar and restaurant with democratic prices, making it a well-rounded choice for leisure and dining. Secured parking directly at the hotel adds an extra layer of convenience for travelers with vehicles. Nestled beautifully in the Zoute, the hotel offers easy access to the sea front, which is perfect for beachgoers. The hotel itself is well-maintained with impeccable staff, excellent breakfast and good service, ensuring a comfortable stay. Overall, Hotel Lugano is highly regarded for its top-notch location and comprehensive amenities, ideal for guests seeking both relaxation and convenience.
Breakfast
Hotel Lugano’s breakfast offerings have garnered overwhelmingly positive feedback from guests, making it a standout feature of their stay. The breakfast buffet is frequently praised for its variety and quality, described as delicious, extensive and well-presented. Guests appreciate the range of options available, including fresh fruit, pancakes and scrambled eggs, which contribute to a generous and varied spread.
Several reviews highlight the inclusion of Champagne with breakfast, noting the luxurious touch this adds to the already exceptional meal. The quality of the food and the enthusiasm of the friendly staff further enhance the dining experience.
While a few notes mention the breakfast being on the more expensive side, the overall sentiment is that the excellent quality and ample selection make it worth the cost. The lovely terrace and the convenient location also contribute to making breakfast at Hotel Lugano a memorable part of the stay. Guests regularly describe the breakfast as perfect, superb and truly worthwhile, underscoring its role as a major highlight of the hotel experience.
Dinner
The majority of guests have had a positive dining experience at Hotel Lugano's in-house restaurant. Many enjoyed their dinners on the terrace, noting the good food and the quality of their meals. The restaurant itself received high praise, often described as great and top-notch with several reviewers recommending it. Guests also appreciated the delicious cocktails served in the bar. Overall, the dinner service at Hotel Lugano is highly regarded, making it a recommended choice for visitors.
Rooms
Rooms at Hotel Lugano generally received positive remarks from guests, who appreciated the spacious, clean and cozy aspects of their accommodations. Many guests highlighted that the rooms, especially the bathrooms, were generously sized and well-appointed with full-length mirrors. The cleanliness of the rooms was consistently praised, contributing to a comfortable stay. A few rooms, such as Room 20 and the deluxe and family rooms, were specifically noted for their size and nice bathroom facilities. Some guests also found the location of the hotel to be very nice, enhancing their overall experience.
However, there were multiple mentions of rooms being smaller than expected and somewhat outdated with some falling short in terms of storage options and organization. Despite these shortcomings, the cozy and quiet environment seemed to make up for the lack of space for many guests. A small private sauna was suggested as an upgrade that could further enhance the stay. Overall, while a few modern updates could be beneficial, the comfort, cleanliness and spaciousness of most rooms left a favorable impression.
Beds
Hotel Lugano's beds receive mixed feedback from guests. Many reviews highlight the comfort of the beds, describing them as very comfortable and of good quality. However, some guests note that the mattresses are too soft for their preference, suggesting that a firmer option might be beneficial for those with back issues. The size of the beds appears to be a concern for a few guests with mentions of small beds in the room. Additionally, there are comments about the bedding being soft, though at least one review finds the bedding very uncomfortable. Guests also mentioned issues such as beds moving apart, indicating some may prefer more stable bedding arrangements. Overall, while many find the beds satisfactory, some improvements could be made to meet diverse preferences.
Cleanliness
Hotel Lugano consistently impresses guests with its outstanding levels of cleanliness. Many visitors repeatedly mention how clean and fresh they found the accommodations with references to very clean rooms and bathrooms. The hotel's commitment to maintaining extreme cleanliness stands out as a favorite aspect for many. Tidiness is apparent in various areas, including the restaurant, which guests found clean and delightful.
Despite these positives, some concerns were noted. Issues such as stained carpets, a dirty bathroom fan and black hairs in bathrobes were mentioned. A few guests pointed out musty smells and outdated bathroom fixtures that could use some attention. Privacy concerns due to inadequate soundproofing and the lack of a proper place to store shower essentials were also raised.
Overall, while there are minor areas for improvement, the prevalent sentiment among visitors is high satisfaction with the cleanliness and orderliness of Hotel Lugano.
Staff
The reviews for 'Hotel Lugano' consistently highlight the exceptional friendliness and attentiveness of the staff. Guests frequently remark on the very friendly service and welcoming environment cultivated by the hotel's team. The staff, from the reception to the restaurant, is described as super friendly, helpful and professional. Visitors appreciate their courteous and polite demeanor, noting the excellent quality of service and the staff's kindness and charm. The hotel's reception is recognized for its welcoming atmosphere, although there are a few mentions of occasional slow service. Overall, the positive feedback underscores the very friendly and attentive service, especially at breakfast and the warm, pleasant atmosphere throughout the hotel. The bartenders and waiters also receive commendations for their attentiveness, contributing to a splendid and professional setting. Despite some isolated negative experiences, the overarching sentiment is that the friendly and helpful staff significantly enhances the guest experience at 'Hotel Lugano'.
Parking
Hotel Lugano in Knokke offers a valuable amenity with its private, secured parking directly at the hotel. Many guests find this feature very useful and convenient, making their stay more comfortable. The parking is easily accessible, adding to the overall convenience. However, there are a few concerns. The parking area could benefit from having more spaces and some guests find the parking spaces a bit small. Additionally, the cost of parking, at €29 per day, is noted as expensive, though this price is often considered comparable to other parking options in Knokke. Overall, the secured, onsite parking at Hotel Lugano receives positive remarks with some room for improvement.
No, Hotel Lugano doesn't have any pool.
No, a spa isn't available at Hotel Lugano.
Yes, Hotel Lugano welcomes dogs.
Yes, parking facilities are available at Hotel Lugano.