InfoSummary of reviewsAmmaZulu African Palace captivates guests with its exceptional location, nestled in the verdant hills of Kloof, providing breathtaking views of Kranzkloof Nature Reserve. Its serene environment, enhanced by lush greenery, and impressive architecture laden with African art and sculptures make each stay unforgettable. Guests appreciate the peaceful atmosphere and stunning vistas offered by the presidential suite and the hotel grounds.
The breakfast experience at AmmaZulu African Palace is highly praised, with guests enjoying the delicious continental and cooked options. The personal touch in service, especially from staff like Alta, adds to the enjoyment, with a focus on meeting dietary needs despite a limited variety. The blend of culinary delights with vibrant art installations creates an engaging breakfast environment. Although breakfast incurs an additional cost, guests find it worth the price given the outstanding quality and service.
Rooms at the palace are spacious, uniquely furnished, and designed to offer modern amenities alongside traditional decor, making for a luxurious and convenient stay. Visitors appreciate the artsy decor and grand feel, particularly in the presidential suite, with some rooms featuring impressive floor-to-ceiling windows that provide breathtaking views. Although minor maintenance issues are occasionally noted, the overall room experience is overwhelmingly positive, contributing to the palace's reputation as a highly recommended destination.
Cleanliness reviews are mixed, with some praising the well-kept rooms while others point out lapses in detailed cleaning. The eclectic decor and attentive staff stand out, yet improvements in housekeeping and maintenance could enhance the overall experience.
Staff at AmmaZulu African Palace receive accolades for their exceptional service and warm hospitality. Alta, along with team members like Zama and Martin, contribute significantly to guest satisfaction by accommodating dietary needs, offering insightful advice, and providing personalized service. Their friendliness and attention to detail transform each stay into a pleasant and satisfying experience, further solidifying the palace's appeal as a destination for comfort and extraordinary hospitality. Show more
