MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar - Accor Group
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Summary of reviewsLocated at the heart of the city, MERCURE HOTEL KLAIPEDA CITY offers an ideal blend of convenience and tranquility. Guests praise its proximity to the city center, allowing easy access to restaurants, cafes, tourist attractions and the Old Town, all within walking distance. This central yet peaceful location makes it a prime choice for both business and leisure travelers. The hotel is commended for its spacious and clean rooms, providing a comfortable stay.
Breakfast reviews are generally positive with many guests enjoying the tasty, high-quality food including fantastic croissants and good coffee. Though some mentioned the menu could use more variety and considered the breakfast somewhat expensive, the overall dining experience, including the atmosphere, is well-regarded. Dinner at the hotel's restaurant is similarly praised for delicious and varied meals with the convenience of room service noted. Some issues like price and occasional coldness in the dining area were mentioned, but the overall dining experience remains positive.
The rooms are spacious, clean and modernly designed, featuring large, comfortable beds that guests often highlight as a standout comfort feature. Despite minor suggestions for bathroom renovations, the overall room quality contributes significantly to a pleasant stay, accented by exceptional cleanliness and modern furnishings. The staff receives high marks for their friendliness, helpfulness and professionalism, enhancing the guest experience through attentive and efficient service.
Parking options are secure and convenient, albeit with some guests noting high prices and limited space. Family accommodations are available and pets are welcome, though the hotel may be better suited for families with older children or those traveling with pets. The hotel’s luxurious design and decor, coupled with attentive service, create a four-star experience that occasionally feels closer to five-star in quality. The romantic ambiance and special touches make it a favorable choice for couples.
In summary, MERCURE HOTEL KLAIPEDA CITY stands out for its exceptional location, quality accommodations, excellent service and a welcoming atmosphere for both families and pets. Despite a few areas for improvement, the overall guest experience aligns well with high four-star standards, making it a preferred choice in the city.
Categories
Breakfast reviews are generally positive with many guests enjoying the tasty, high-quality food including fantastic croissants and good coffee. Though some mentioned the menu could use more variety and considered the breakfast somewhat expensive, the overall dining experience, including the atmosphere, is well-regarded. Dinner at the hotel's restaurant is similarly praised for delicious and varied meals with the convenience of room service noted. Some issues like price and occasional coldness in the dining area were mentioned, but the overall dining experience remains positive.
The rooms are spacious, clean and modernly designed, featuring large, comfortable beds that guests often highlight as a standout comfort feature. Despite minor suggestions for bathroom renovations, the overall room quality contributes significantly to a pleasant stay, accented by exceptional cleanliness and modern furnishings. The staff receives high marks for their friendliness, helpfulness and professionalism, enhancing the guest experience through attentive and efficient service.
Parking options are secure and convenient, albeit with some guests noting high prices and limited space. Family accommodations are available and pets are welcome, though the hotel may be better suited for families with older children or those traveling with pets. The hotel’s luxurious design and decor, coupled with attentive service, create a four-star experience that occasionally feels closer to five-star in quality. The romantic ambiance and special touches make it a favorable choice for couples.
In summary, MERCURE HOTEL KLAIPEDA CITY stands out for its exceptional location, quality accommodations, excellent service and a welcoming atmosphere for both families and pets. Despite a few areas for improvement, the overall guest experience aligns well with high four-star standards, making it a preferred choice in the city.
Hotel Taking Steps Towards Sustainability
This hotel has received Green Key certification, a leading standard for environmental responsibility in the tourism industry. It implements an eco-friendly policy, including recycling and the use of eco-friendly toiletries and cleaning products.
Family Friendly Hotel
This hotel is centrally located and offers amenities such as a restaurant and bar. While specific family-focused features aren't listed, its central location makes it easy to access family-friendly attractions. Pet-friendly rooms and kids' meals are available.
Dog Friendly Hotel
This hotel is known to be pet-friendly, providing a welcoming environment for guests with dogs.
Hotel near Nightlife Spots
The hotel has a bar on-site. Its central location provides easy access to the city's nightlife, bars, and restaurants.
Business Hotel
Centrally located, this 4-star hotel offers classically appointed rooms and free Wi-Fi. It features conference facilities, a restaurant, a lobby bar, and a steam bath, catering to business travelers' needs for both work and relaxation.
Hotel with Parking
On-site, enclosed outdoor, and private parking are available at this hotel for a fee. Accessible parking is also provided.
Accessible Hotel
This hotel is wheelchair accessible with entire units confirmed as wheelchair accessible. It provides accessible rooms and bathrooms and is accessible by elevator, indicating increased accessibility for guests with mobility needs.
Hotel with Gym
The hotel offers a fitness center for guests who want to maintain their workout routine. It also provides other amenities that enhance the overall experience.
4-Star Hotel
Located in a historic building in the heart of Klaipeda, this hotel offers a blend of modern Nordic style and convenience. It is ideally suited for both business and leisure travelers with its conference facilities, restaurant, and bar. Its proximity to Klaipeda Old Town, the train station, and the Central Ferry Terminal makes it a top choice.
Hotel for Honeymoon
Romantic Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Other
It can be done, but it is not mandatory as per government regulations
Show more...Other
It can be done, but it is not mandatory as per government regulations
Guest Reviews
MERCURE HOTEL KLAIPEDA CITY boasts an exceptionally convenient location in the heart of the city. Guests appreciated its proximity to the city center with many highlighting that it takes only a few minutes to reach the bustling areas filled with restaurants, cafes, tourist attractions and the Old Town. The hotel's central position makes it an ideal choice for those looking to explore Klaipeda, whether on foot or using public transportation with the train and bus stations being just a short walk away.
Visitors also mentioned the quietness of the hotel's surroundings, allowing for a peaceful stay despite being centrally located. The ease of access to key points like the ferry, port and the Curonian Spit was also positively noted. Many found the hotel to be a comfortable and clean place to stay with spacious rooms adding to the overall pleasant experience. In summary, MERCURE HOTEL KLAIPEDA CITY offers a blend of convenience, comfort and tranquility, making it an excellent base for both business and leisure travelers.
The breakfast experience at the MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar - Accor Group, garners mixed reviews, though the sentiment leans toward the positive. Numerous guests highlight the deliciousness and quality of the breakfast, frequently praising it as very good, tasty and rich. Words like excellent and great are commonly used to describe the breakfast with mentions of very good coffee and fantastic freshly baked croissants enhancing the morning dining experience.
However, some guests mention that the breakfast menu lacks variety and is modest or limited with suggestions that it could be improved given the hotel's four-star rating. The breakfast is also considered expensive by some and a few noted that it did not meet their expectations. The atmosphere during breakfast is appreciated, described as peaceful and well-organized, even offering breakfast in bed, which is lauded as a fairy-tale experience.
While there are criticisms regarding the limited selection and occasional poor quality, the overall impression is that the breakfast mostly meets guests' expectations with many enjoying a good start to their day at the hotel.
The restaurant at MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar - Accor Group offers a generally commendable dining experience. Guests have had positive impressions, frequently highlighting the delicious food served in the hotel restaurant, particularly at "City Port" on the ground floor. Many reviewers appreciate the variety of tasty meals available, such as the decent steak and note the good service provided by the restaurant staff.
The restaurant allows for food to be ordered to the room, which is a convenient option for many. Patrons also enjoyed the hotel's quiet bar, describing it as a pleasant space to unwind.
However, there are some areas for improvement. A few diners found the restaurant to be a bit expensive and there were occasional comments about the dinner area being cold. Some guests faced issues with undercooked meat and the kitchen not offering desserts or closing early during dinner time.
Despite these drawbacks, the overall feedback leans positively with many guests finding the food excellent and the dining experience enjoyable.
The rooms at the MERCURE HOTEL KLAIPEDA CITY offer a delightful blend of spaciousness, cleanliness and modern design. They are beautifully decorated with stylish interiors and new furniture, making for an inviting and cozy stay. Guests have praised the large, comfortable beds and well-equipped rooms, noting them as both convenient and aesthetically pleasing. The interiors are modernly designed, adding to the overall appeal. Many rooms boast ample space with some newly renovated to enhance comfort and style further.
Although some reviews have mentioned that the bathrooms might need minor renovations and that certain rooms are on the smaller side, overall, the hotel maintains a high standard of cleanliness and functionality. The rooms feature all necessary amenities, ensuring a comfortable and practical stay. The hotel provides a good value for the price, making it a highly recommended option for family vacations and business stays alike. In summary, the hotel offers a blend of modern comfort, stylish decor and exceptional room sizes, ensuring a pleasant experience.
Nestled in the heart of Klaipeda, the Mercure Hotel Klaipeda City stands out for its exceptionally comfortable accommodations, particularly its beds. Guests consistently highlight the large, soft and extremely comfortable beds as a standout feature. From big, king-sized beds to high-quality mattresses and luxurious bedding, every aspect of the sleep experience here receives high praise. Reviewers frequently mention the excellent and surprisingly luxurious bedding and pillows, contributing to an overall superb and restful night's sleep. Whether describing the beds as massive, comfy or beyond praise, it's clear that the hotel prioritizes guest comfort with its well-appointed sleeping arrangements. Even the design of the rooms, complemented by these top-notch beds, contributes to a truly comfortable and revitalizing stay.
Mercure Hotel Klaipeda City stands out for its exceptional cleanliness and comfort, consistently praised by guests. Reviews highlight the spotless and squeaky clean rooms, emphasizing a high level of tidiness and impeccable order. The accommodations are described as clean, cozy and well-furnished, contributing to a comfortable stay.
Guests appreciate the meticulous attention to cleanliness with the hotel's environment consistently maintained to a high standard. Clean and modern rooms, fresh renovations and the availability of sparkling white bedding further enhance the guest experience. The staff's professionalism in maintaining these high cleanliness standards is frequently noted, adding to the overall appeal of the hotel.
While there are a few mentions of minor issues such as the need to request cleaning services explicitly and some non-replaced towels, the overwhelmingly positive feedback on the cleanliness overshadows these points. The clean and beautifully decorated rooms, combined with comfortable bedding, contribute to the hotel's inviting and stylish atmosphere.
Overall, Mercure Hotel Klaipeda City excels in providing a clean, neat and welcoming environment, making it a preferred choice for travelers seeking comfort and peace of mind during their stay.
The staff at the MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar – Accor Group overall receive high praise for their friendliness, helpfulness and professionalism. Guests consistently note that the staff are attentive, welcoming and quick to resolve any issues that arise. The reception and bar staff, in particular, stand out for their polite and warm service, making check-in experiences exceptionally smooth.
Most reviews mention the excellent and kind service provided across various departments with specific commendations for their responsiveness and willingness to go above and beyond. However, there are a few instances where service fell short, particularly in the restaurant and housekeeping, suggesting occasional inconsistencies.
Despite some minor setbacks, the prevailing sentiment is of a competent, friendly and hospitable team that significantly enhances the guest experience. Whether it’s the professional demeanor at the front desk or the sincere interactions in general, the staff appear to be a crucial factor in guests' positive stay at the hotel.
The MERCURE HOTEL KLAIPEDA CITY offers a range of parking options that cater to various needs. Guests have access to a convenient and secure parking lot with dedicated spaces available. Private parking is an option for an additional fee of €10, which is enclosed by a barrier, providing an added level of security. Some reviews compliment the safety and accessibility of the parking area. However, there are mentions of the space being small and the parking lot's price being somewhat high with no guaranteed parking spaces. Despite a few areas for improvement, the parking options overall are satisfactory with additional nearby parking available and some guests benefiting from free parking.
The MERCURE HOTEL KLAIPEDA CITY offers a generally comfortable experience with spacious rooms and a nice renovation. Family rooms are available and there are amenities like cots for babies. The hotel is quite dog-friendly, providing treats and care for pets. However, it seems less suitable for family leisure activities with children, particularly younger ones, due to the limited amenities catering specifically to their needs. The hotel may be better suited for families with older children or pets rather than those seeking extensive child-friendly services and activities.
MERCURE HOTEL KLAIPEDA CITY, part of the Accor Group, consistently delivers a four-star experience with facilities and services that meet standard Accor group expectations. The quality of the hotel matches its four-star rating, featuring luxe, beautiful and spacious accommodations. Guests often describe the hotel as clean and comfortable, maintaining the standard one would expect from a four-star establishment. Although breakfast has been noted as not fully matching the four-star level, the overall service levels are deemed appropriate for a hotel of this caliber. Some reviews point out that the hotel is strangely high-priced, but the overall consensus is that the hotel aligns well with good four-star standards.
The Mercure Hotel Klaipeda City offers a luxurious and high-quality experience that impresses from the moment guests arrive. The hotel features a modern and stylish design, creating a beautiful and light atmosphere throughout. Guests consistently highlight the overall luxurious feel of the property, describing it as both nice and cozy with interesting and sympathetic touches. The service is especially noteworthy with many comparing it to the standards of a five-star establishment despite the hotel being officially rated as four-star. The combination of stylish decor and attentive service makes for a truly upscale stay.
Mercure Hotel Klaipeda City offers a charming option for those seeking a romantic getaway. Guests have noted the cozy and compact ambiance, perfect for an intimate retreat. The hotel provides a quiet setting, allowing couples to unwind and enjoy each other's company without disturbances. Special occasions such as anniversaries are particularly well-catered for with thoughtful little surprises adding a delightful touch to the experience. One mention highlighted a desire for more seating on the balcony to enhance the romantic atmosphere further. Overall, the romantic vibe and personalized touches make this hotel a favorable choice for couples.
MERCURE HOTEL KLAIPEDA CITY, part of the Accor Group, truly stands out for its pet-friendly amenities and services. It welcomes pets warmly and provides thoughtful touches, such as leaving a bowl in the room for dogs. The hotel maintains a friendly atmosphere for animals, making it a suitable choice for those with pets, including big dogs and even cats. Additionally, the low pet fee of only 10 EUR adds to its appeal as a budget-friendly option for travelers with furry companions. Overall, this hotel is highly regarded for its accommodating and considerate approach toward pets.
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Location
Visitors also mentioned the quietness of the hotel's surroundings, allowing for a peaceful stay despite being centrally located. The ease of access to key points like the ferry, port and the Curonian Spit was also positively noted. Many found the hotel to be a comfortable and clean place to stay with spacious rooms adding to the overall pleasant experience. In summary, MERCURE HOTEL KLAIPEDA CITY offers a blend of convenience, comfort and tranquility, making it an excellent base for both business and leisure travelers.
Breakfast
However, some guests mention that the breakfast menu lacks variety and is modest or limited with suggestions that it could be improved given the hotel's four-star rating. The breakfast is also considered expensive by some and a few noted that it did not meet their expectations. The atmosphere during breakfast is appreciated, described as peaceful and well-organized, even offering breakfast in bed, which is lauded as a fairy-tale experience.
While there are criticisms regarding the limited selection and occasional poor quality, the overall impression is that the breakfast mostly meets guests' expectations with many enjoying a good start to their day at the hotel.
Dinner
The restaurant allows for food to be ordered to the room, which is a convenient option for many. Patrons also enjoyed the hotel's quiet bar, describing it as a pleasant space to unwind.
However, there are some areas for improvement. A few diners found the restaurant to be a bit expensive and there were occasional comments about the dinner area being cold. Some guests faced issues with undercooked meat and the kitchen not offering desserts or closing early during dinner time.
Despite these drawbacks, the overall feedback leans positively with many guests finding the food excellent and the dining experience enjoyable.
Rooms
Although some reviews have mentioned that the bathrooms might need minor renovations and that certain rooms are on the smaller side, overall, the hotel maintains a high standard of cleanliness and functionality. The rooms feature all necessary amenities, ensuring a comfortable and practical stay. The hotel provides a good value for the price, making it a highly recommended option for family vacations and business stays alike. In summary, the hotel offers a blend of modern comfort, stylish decor and exceptional room sizes, ensuring a pleasant experience.
Beds
Cleanliness
Guests appreciate the meticulous attention to cleanliness with the hotel's environment consistently maintained to a high standard. Clean and modern rooms, fresh renovations and the availability of sparkling white bedding further enhance the guest experience. The staff's professionalism in maintaining these high cleanliness standards is frequently noted, adding to the overall appeal of the hotel.
While there are a few mentions of minor issues such as the need to request cleaning services explicitly and some non-replaced towels, the overwhelmingly positive feedback on the cleanliness overshadows these points. The clean and beautifully decorated rooms, combined with comfortable bedding, contribute to the hotel's inviting and stylish atmosphere.
Overall, Mercure Hotel Klaipeda City excels in providing a clean, neat and welcoming environment, making it a preferred choice for travelers seeking comfort and peace of mind during their stay.
Staff
Most reviews mention the excellent and kind service provided across various departments with specific commendations for their responsiveness and willingness to go above and beyond. However, there are a few instances where service fell short, particularly in the restaurant and housekeeping, suggesting occasional inconsistencies.
Despite some minor setbacks, the prevailing sentiment is of a competent, friendly and hospitable team that significantly enhances the guest experience. Whether it’s the professional demeanor at the front desk or the sincere interactions in general, the staff appear to be a crucial factor in guests' positive stay at the hotel.
Parking
Family
4 Star
Luxury
Romantic
Dog Friendly
No, MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar - Accor Group doesn't have any pool.
No, a spa isn't available at MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar - Accor Group.
Yes, MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar - Accor Group welcomes dogs.
Yes, parking facilities are available at MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar - Accor Group.
Yes, MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar - Accor Group has a gym.
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