The Old North Inn Hotel in Inverness offers an engaging blend of comfort, friendly service and a strategic location that has been warmly received by guests.
Located just outside Inverness, the hotel serves as an excellent gateway for exploring the city and nearby attractions like Loch Ness and Urquhart Castle. The tranquil countryside surroundings provide a peaceful escape, complemented by lovely views and serene walks. Though it sits on a busy road, rooms at the back ensure a quiet stay and ample parking is available, making it convenient for road trippers.
Guests consistently praise the breakfast experience, highlighting the variety and quality of food. Traditional English and Scottish breakfasts are standout features with dishes like haggis and black pudding earning particular accolades. The ability to customize meals and vegetarian options enhance the overall dining satisfaction, further amplified by the cheerful and attentive staff.
The hotel's dinner offerings also receive commendation for their quality and variety. Evening meals at the on-site restaurant are described as well-cooked and flavorful with dishes like salmon with lemon and dill sauce and chicken in whisky sauce being particularly notable. The bar and restaurant provide a relaxing atmosphere with affordable drinks, adding to the pleasant dining experience.
The hotel's rooms are largely modern, spacious and clean, featuring comfortable beds, new bathrooms and practical amenities such as mini-fridges and smart TVs. While some guests noted issues with room size, storage and occasional cleanliness lapses, the majority found the rooms to be a good value, especially for short stays.
Cleanliness at the hotel garners mixed reviews. Many guests commend the hotel's cleanliness, particularly in rooms and bathrooms, but some reported issues like dusty floors and incomplete cleaning. Consistency in housekeeping could benefit the overall experience.
The staff at Old North Inn Hotel are frequently highlighted for their exceptional friendliness and helpfulness. Guests often mention the warm hospitality of the reception, breakfast hosts and named staff members, contributing significantly to a memorable stay. While there are occasional mentions of understaffing, the general sentiment is overwhelmingly positive.
Complimentary WiFi is available, though its performance is strongest in communal areas like the bar and restaurant. Guests with a priority for constant internet access may find the inconsistent room signal a drawback.
The hotel's beds receive strong positive feedback for comfort with many guests describing them as among the most comfortable they've experienced. However, some did note issues with softness and need for mattress replacement.
While the hotel does not fully meet four-star expectations, the contemporary bathroom facilities and superb bedding are noted positives. It provides a cheaper option with basic amenities, more akin to a bed and breakfast.
The Old North Inn Hotel also stands out for its pet-friendly policies. Dogs are warmly welcomed with thoughtful touches such as treats on arrival and access to the garden and bar area. The hotel's inclusive environment and staff's hospitality make it a superb choice for travelers with pets.
In summary, the Old North Inn Hotel in Inverness excels in offering comfortable accommodations, great food and exceptionally friendly service. Despite a few drawbacks, it remains a highly recommended choice for visitors, especially those traveling with pets.
The Ord Arms Hotel is highly regarded for its superb location, offering a tranquil retreat ideal for those embarking on or concluding their NC500 adventure. Positioned on the edge of a village, the hotel provides a quiet and comfortable atmosphere, enhanced by its charming pub and welcoming staff. Guests appreciate its strategic location as a perfect base for exploring the area and recognize the excellent value for money.
Breakfast at the Ord Arms Hotel consistently delights visitors with its made-to-order offerings, ensuring freshness and minimizing waste. The hearty English breakfast, complemented by lovely coffee, receives excellent reviews for quality and taste. Served in a cozy and clean setting by friendly hosts, this delightful start to the day is considered well worth the small additional cost, despite being available only until 8:30 am.
The hotel offers a charming dinner experience on weekends, which guests celebrate for both value and taste. Though the restaurant is closed during the week, the staff advise guests on nearby dining options and facilitate the enjoyment of carry-out meals in the hotel's dining room. This effort to enhance guest satisfaction, despite staffing challenges, demonstrates the hotel's commitment to improving hospitality.
Rooms at the Ord Arms Hotel are large and well-furnished, offering comfort and warmth. Guests appreciate the cleanliness and maintenance of both the rooms and bathrooms, with many praising the fantastic showers. The traditional, somewhat outdated feel is outweighed by the comfort provided by cozy beds and spacious accommodations. Despite occasional mentions of creaky floors, the combination of comfort and ample space makes for a pleasant stay.
Cleanliness remains a strong point, with recent management changes positively impacting the hotel's tidiness and maintenance. Guests describe the rooms as clean, warm, and inviting, contributing to restful sleep. The hotel's friendly and helpful staff further enhance the overall experience, despite a minor oversight regarding shampoo availability.
Exceptional staff greatly contribute to the warmth and inviting atmosphere at the Ord Arms Hotel. Guests frequently commend the team's friendliness and accommodating nature, with staff members often going the extra mile to improve the guest experience. While most reviews celebrate the staff’s kindness and attentiveness, a rare mention of indifference suggests some variability. Nonetheless, the overwhelming recognition of the superb hospitality ensures guests leave with memorable impressions and intentions to return.