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Summary of reviewsSituated in a prime waterfront location in Kingston, Residence Inn by Marriott Kingston Water's Edge offers guests stunning views of Lake Ontario and easy access to downtown attractions. Its proximity to shops, restaurants, bars, and the 1000 Island Cruise dock makes it ideal for exploring the vibrant area. Guests commend the hotel's helpful staff, enhancing their stay with exceptional customer service.
Guests consistently praise the hotel's breakfast offerings, describing them as excellent, with a variety of hot and cold options that add significant value to the stay. The spacious rooms, equipped with well-appointed kitchens and comfortable living areas, cater to various needs, including families thanks to configurations like two-bedroom suites. Recent renovations have further enhanced the modernity and comfort of the accommodations.
Cleanliness is a standout aspect, with the hotel maintaining a spotless environment throughout, from rooms to common areas. The staff's friendliness and professionalism further contribute to a welcoming atmosphere, with many guests highlighting specific team members for their dedication to outstanding service.
The indoor saltwater pool receives acclaim for its cleanliness and appeal, serving as a popular attraction, particularly for families with children. Despite minor remarks on pool temperature, the facility is well-organized, providing a relaxing experience with additional amenities such as a jacuzzi and dry sauna.
Parking options, though noted for their cost, offer flexibility and convenience, enhancing the guest experience with accessible surrounding dining options. The family-friendly environment, coupled with spacious rooms and a central location, makes the hotel a top choice for creating lasting family memories. Beds are often described as exceptionally comfortable, contributing to restful nights, despite one note regarding the sofa-bed mattress.
Overall, Residence Inn by Marriott Kingston Water's Edge receives high marks for its strategic location, exceptional service, cleanliness, and comfortable accommodations, making it a preferred choice for travelers visiting Kingston. Many guests express a strong desire to return, often rating their experience as a perfect 10 out of 10. Show more
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Dog Friendly Hotel
This hotel allows both dogs and cats, and well-behaved pets may be left in the room unattended. There are grassy areas on the property for pet relief. The hotel welcomes two pets of any size for an additional fee of CA$100 per stay.
Hotel with Swimming Pool
Offering a pool and waterfront location, the Residence Inn provides spacious suites with kitchenettes, making it ideal for extended stays.
Indoor Pool
Hotel with Free Wi-Fi
Residence Inn by Marriott provides free Wi-Fi, making it convenient for guests to stay connected.
Hotel with Parking
Parking is included at this hotel, providing a seamless experience for guests who arrive with their own transportation.
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
King Studio with Sofa Bed and City ViewOffering a view of Kingston city centre, this studio features a full kitchen and dining area in an open concept space.
King Studio with Sofa Bed and Harbour ViewOffering a harbour view, this studio features a full kitchen and dining area in an open concept space.
Two-Bedroom Suite with City ViewOffering a city view, this suite contains 2 separate bedrooms, 2 bathrooms, a kitchen and living area.
Two-Bedroom SuiteThis spacious suite consists of a kitchen, a seating area, 1 separate bedroom and 3 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dining area as well as lake views. The unit offers 3 beds.
One-Bedroom Suite with Lake ViewThe air-conditioned suite features 1 bedroom and 2 bathrooms with a bath and a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as lake views. The unit offers 1 bed.
One-Bedroom SuiteThe air-conditioned suite has 1 bedroom and 2 bathrooms with a bath and a shower. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
King Studio with Lake ViewOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Situated in the heart of Kingston, Residence Inn by Marriott Kingston Water's Edge boasts a prime waterfront location, offering guests stunning views of Lake Ontario. The property's proximity to downtown makes it convenient for visitors to explore the vibrant area, with easy access to a variety of shops, restaurants, and bars. Its ideal location allows guests to enjoy leisurely walks along the waterfront and effortlessly reach key attractions, including the old town and harbor. The hotel's strategic position near the 1000 Island Cruise dock enables guests to indulge in water sports and other activities. Additionally, the staff receives praise for their helpfulness, contributing to a pleasant stay. Residence Inn by Marriott Kingston Water's Edge is a perfect choice for travelers looking for a comfortable and well-situated accommodation in Kingston.
Breakfast
Residence Inn by Marriott Kingston Water's Edge consistently receives high praise for its breakfast offerings. Guests often describe the breakfast as excellent, fabulous, and delicious, highlighting the extensive variety of both hot and cold options available. The breakfast is noted for being hearty and plentiful, with many guests appreciating the rotating selection of hot items. The complimentary nature of the breakfast adds significant value to the stay, with items being well-organized and the buffet layout receiving positive remarks. Even amid Covid restrictions, the adjustments to the breakfast service have been well-coordinated to maintain its quality. On occasion, some guests suggest room for improvement, but overall, the breakfast stands out for its quality and variety, often exceeding expectations for a hotel breakfast.
Rooms
Nestled at Kingston Water's Edge, the Residence Inn by Marriott impresses guests with its exceptional accommodations. The hotel boasts remarkably spacious rooms, many equipped with fully appointed kitchens and comfortable living areas–ideal for guests seeking a homely atmosphere. The suites offer stunning views of the marina and harbor, enhancing the overall experience with a picturesque setting.
Consistently praised for cleanliness, each room and suite offers a welcoming and well-maintained environment. The hotel caters effortlessly to various needs, with configurations including two-bedroom suites that provide ample space for families or groups. Recent renovations further elevate the comfort and modernity of the rooms, making them an excellent choice for travelers.
The Residence Inn's location is another highlight, providing convenient access to the waterfront and local attractions. Guests enjoy a wonderful blend of tranquility and practicality, with the scenic beauty of the harbor enriching their stay. With comfortable beds, organized spaces, and incredibly clean amenities, the hotel promises a memorable and rewarding experience for every guest.
Beds
Travelers frequently praise the Residence Inn by Marriott Kingston Water's Edge for its exceptional beds. Reviews highlight the comfort and quality, often describing the beds as very comfortable, super comfortable, or exceptionally comfortable. Many guests consider the beds to be among the most comfortable available, making for a restful night's sleep. While one review notes that the sofa-bed mattress may not be ideal for adults, the main beds consistently receive high marks. Accommodations are described as spacious, with some rooms offering views of the lake and an ample kitchen space. Overall, the bedding enhances the guest experience, complemented by the room's high-quality and pleasant atmosphere.
Cleanliness
Residence Inn by Marriott Kingston Water's Edge consistently impresses guests with its outstanding cleanliness. The hotel garners praise for its spotless, well-maintained environment, extending from the rooms to the entire property. Guests frequently highlight the clean and comfortable accommodations, with rooms described as spacious, well-equipped, and impeccably kept. The establishment’s careful attention to hygiene is evident in every corner, from the inviting entrance and lobby to the expansive guest suites. While the gym may require more equipment and minor details such as soap dispensers could use more frequent checks, these do not overshadow the hotel's commitment to maintaining a pristine atmosphere. With its close proximity to attractions and a consistently friendly staff, the hotel remains a top choice for those seeking cleanliness and comfort in Kingston.
Staff
Residence Inn by Marriott Kingston Water's Edge boasts an impressive reputation for its outstanding staff, consistently highlighted in guest reviews for their friendliness and professionalism. Guests universally appreciate the team's excellent service, emphasizing how attentive, courteous, and accommodating the staff members are during their stay. Noteworthy mentions frequently go to specific team members, such as Heather and Jim Pain, for their exceptional dedication to guest satisfaction. From the front desk to management, the staff is described as efficient, knowledgeable, and always eager to assist with a smile, even allowing early check-ins when possible. The hotel's atmosphere is further enhanced by its warm and humorous team, who contribute significantly to the positive guest experience. Whether it's greeting guests with a pleasant attitude or providing exceptional service during breakfast, the staff at Residence Inn by Marriott Kingston Water's Edge sets a high standard for hospitality, ensuring a memorable and comfortable stay for all visitors.
Pool
The Residence Inn by Marriott Kingston Water's Edge offers a variety of appealing amenities, particularly centered around its indoor saltwater pool. Guests frequently highlight the pool as a delightful feature, noting its cleanliness and overall enjoyability. It also proves to be an excellent setting for families, with numerous reviews emphasizing how the pool serves as a great attraction for children. Accompanying the pool is a jacuzzi and dry sauna, providing additional relaxation options. Despite some comments on the temperature being slightly chilly, visitors still express their fondness for the pool experience. The facility manages pool usage efficiently through an appointment system, ensuring guests can enjoy their swim at a convenient time. Overall, the pool, along with the hot tub and gym, stands out as a significant amenity that enhances the stay at this residence.
Parking
Residence Inn by Marriott Kingston Water's Edge offers a range of parking options. Guests have the choice between outside and underground parking, both providing convenience and flexibility. Though some guests note that the daily parking fee is on the higher side, this is typical for Canadian urban areas, and parking extends until 5:00 PM even after checkout. For those with bicycles, requesting secure parking is beneficial. The parking setup, despite its cost, allows easy access to surrounding dining options, enhancing the overall experience.
Family
Residence Inn by Marriott Kingston Water's Edge is a fantastic destination for families seeking a blend of comfort and entertainment. Nestled by the water, the hotel boasts a lovely property with ample parking and convenient amenities such as EV charging stations. Families consistently find the rooms spacious and immaculate, ideal for accommodating both small and large groups. With fully stocked kitchens, there's plenty of room for shared meals and moments. The pool remains a favorite among children, providing endless enjoyment for young visitors. Its close proximity to downtown offers easy access to a variety of restaurants, bars, and shopping, enhancing the overall experience for families. Whether celebrating significant milestones like a 50th wedding anniversary or simply enjoying a weekend getaway, this hotel stands out for its family-friendly environment and accommodating staff. Its thoughtful amenities and central location make it the perfect choice for creating unforgettable family memories.
4 Star
Residence Inn by Marriott Kingston Water's Edge consistently impresses guests with its superb and exceptional qualities. The hotel excels in providing excellent customer service with friendly, helpful, and efficient staff who ensure every stay is enjoyable. Visitors appreciate the very good to excellent experience offered, highlighting the hotel’s strategic location, which is conveniently close to local attractions and amenities. The rooms receive positive feedback, noted for being great with nice views, enhancing the overall stay. The indoor and secured environment adds to the peace of mind for guests, who feel the value for money is more than satisfactory. Overall, the hotel is a top choice for travelers planning a trip to Kingston, as many guests express their eagerness to return, rating their experience a perfect 10 out of 10.
Yes, Residence Inn by Marriott Kingston Water's Edge has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Residence Inn by Marriott Kingston Water's Edge.
Yes, Residence Inn by Marriott Kingston Water's Edge welcomes dogs.
Yes, parking facilities are available at Residence Inn by Marriott Kingston Water's Edge.
Yes, Residence Inn by Marriott Kingston Water's Edge has a gym.