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Summary of reviewsThe Hampton Inn By Hilton Kingston is strategically located on the outskirts of Kingston, providing easy access to both Highway 401 and downtown attractions. While it offers a tranquil residential setting, the hotel remains conveniently near various restaurants, grocery stores and coffee shops, ensuring guests have essential amenities at their fingertips. It's particularly appreciated for its quiet environment, free parking and closeness to significant highways, making it an excellent choice for travelers with cars.
Guests consistently praise the generous and well-organized breakfast offerings, which include a variety of hot and cold dishes and self-made waffles, although there's room for improvement in expanding the selection to cater to diverse dietary preferences. The spacious, clean and modern rooms stand out, offering a welcoming atmosphere with practical design, comfortable beds and modern amenities.
In terms of cleanliness, the hotel excels, maintaining high standards throughout the property and receiving commendation for its immaculate rooms and common areas. The dedicated staff contributes significantly to the positive experience with guests frequently noting their friendliness, helpfulness and professionalism.
While the Wi-Fi service has mixed reviews with some guests encountering difficulties in connecting, others found it fast and efficient. There's room for improvement in making Wi-Fi access seamless and truly complimentary.
The hotel’s gym and pool facilities are well-liked, providing clean and adequately equipped spaces for exercise and relaxation. The pool, in particular, is favored by families and children, being described as heated, well-maintained and featuring a relaxing hot tub.
Parking is ample and free, though occasional congestion during peak times and improper use of reserved spots for electric vehicles are noted. Comfort extends beyond the beds, which are highly rated for their support and quality, contributing to a restful stay.
Business travelers appreciate the cleanliness and efficient service but find the Wi-Fi access, which requires a subscription, less accommodating for professional needs.
In summary, Hampton Inn By Hilton Kingston is well-regarded for its strategic location, excellent service, comfortable and clean rooms and extensive amenities, making it a reliable and pleasant choice for a variety of travelers. Show more
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Categories
Hotel with Swimming Pool
The Hampton Inn by Hilton Kingston includes a swimming pool and complimentary breakfast, providing a comfortable and convenient experience for guests.
Indoor Pool
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, ensuring guests stay connected. It also features a fitness center, making it a balanced choice for both work and leisure.
Hotel with Parking
This hotel offers complimentary on-site self-parking, providing convenience for guests with vehicles. It can accommodate cars, buses, and trucks. Additionally, the hotel provides on-site EV charging stations for electric vehicles.
EV charging stations
3-Star Hotel
The Hampton Inn provides reliable comfort and service, a good option for a comfortable and straightforward stay. Guests can expect clean rooms, complimentary breakfast, and a fitness center, making it a practical choice.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
King Studio Suite - Non SmokingThe studio offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Accessible Tub - Mobility and Hearing Access/Non-SmokingThis double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.
King Room with Sofa Bed - Non-SmokingThe air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.
Queen Room with Two Queen BedsThe quadruple room offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThis quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
Guest Reviews
Location
Situated on the outskirts of Kingston, the Hampton Inn by Hilton offers a balance of accessibility and tranquility. Conveniently located near Highway 401, the hotel provides easy access to both the motorway and the city center, making it a viable option for travelers on a road trip or those with destinations in Montreal or Ottawa. While it's not right in the heart of Kingston, guests find the 10-minute drive to downtown attractions and the major highways manageable.
The hotel's location is described as quiet and residential, ensuring a peaceful stay away from the city's bustling core. While there are limited dining options immediately nearby, plenty of restaurants, grocery stores, coffee shops and fast food establishments are within a short radius. Notably, amenities such as free parking, convenient grocery stores and the presence of nearby Timmies are appreciated by guests.
For those dependent on public transport or preferring to be in the thick of downtown Kingston, the location might seem somewhat remote. However, travelers with cars find the short commute to downtown and attractions like the Thousand Islands Park more than satisfactory. The quieter setting is also appreciated for offering a relaxing retreat after a day's exploration.
The new and modern hotel structure, combined with its friendly staff, clean rooms and reasonable breakfast options, contribute to positive guest experiences. Although not located in a vibrant neighborhood or directly in the city center, the Hampton Inn by Hilton Kingston's convenient proximity to highways and essential amenities make it a strategic and comfortable choice for many visitors.
Breakfast
At the Hampton Inn By Hilton Kingston, the breakfast experience is generally well-regarded by guests, who appreciate the variety and quality of the options available. Many plaudits are given for the generous, hearty and complete breakfast offerings with some describing the breakfast as amazing and fantastic. Guests commend the range of choices, noting a mix of hot and cold dishes, including self-made waffles, which are a popular highlight. The breakfast area is often seen as inviting and well-organized with attentive staff ensuring everything runs smoothly.
Despite the overwhelmingly positive feedback, some guests feel that the breakfast scope could be improved. Suggestions include adding pancakes, sausages and more vegan options to cater to diverse dietary needs. There's a recurring mention of the use of disposable plates and cutlery, which detracts from the experience for some, especially given the hotel's eco-conscious guests.
Overall, the complimentary breakfast at Hampton Inn By Hilton Kingston is frequently described as greater than expected with a wide selection ensuring most guests find something to their liking, though a few suggest enhancements for a more comprehensive experience.
Rooms
Hampton Inn By Hilton Kingston offers an exceptional stay experience, primarily highlighted by their spacious, clean and modern rooms. Guests consistently mention how well-maintained and spotless the rooms are, providing a comfortable and welcoming atmosphere. The room design is appreciated not only for its modern aesthetic but also for its practicality and good use of space, ensuring that guests have everything they need.
The bathrooms also receive frequent praise for being both sizable and functional with ample counter space and modern fixtures, including large showers. The accommodations are furnished with comfortable beds and high-quality bedding, contributing to a restful night's sleep.
Many guests have noted the newer, renovated look of the hotel, emphasizing its fresh and appealing environment. The abundance of natural light and well-thought-out decor contribute to a pleasant and visually appealing ambiance.
Overall, the reviews indicate that Hampton Inn By Hilton Kingston stands out for its large, clean and comfortable rooms, modern amenities and inviting atmosphere, making it a highly recommended choice for travelers seeking a pleasant stay.
Beds
The Hampton Inn By Hilton Kingston consistently impresses guests with its high levels of comfort, particularly when it comes to the beds. The vast majority of reviews highlight how comfortable and supportive the beds are with many featuring super comfortable mattresses, soft pillows and very good bedding. Descriptions such as comfy beds, big and comfy and exceptionally comfortable emphasize the hotel's commitment to providing restful nights.
Even though some guests mentioned the beds being a bit too firm or, conversely, extremely soft, most found the balance just right. The clean environment and thoughtful room setup contribute to a very pleasant stay. There were a few mentions of uneven firmness, but they are outweighed by numerous affirmations of perfect bed qualities. Hampton Inn's attention to detail, like providing lots of comfy pillows and maintaining clean, well-arranged rooms, greatly enhances the experience.
The comfort extends beyond just sleeping arrangements; the hotel also boasts comfortable seating areas, a pool and a Jacuzzi. Overall, positive feedback on the comfort of the beds and rooms are recurrent, portraying Hampton Inn By Hilton Kingston as a reliable choice for those seeking a restful stay.
Cleanliness
Hampton Inn By Hilton Kingston shines brightly in terms of cleanliness and comfort, offering a modern, well-maintained environment that's consistently praised by guests. The rooms are described as extremely clean, spacious and comfortable with up-to-date amenities and impeccable maintenance. The hotel itself boasts a fresh and contemporary design, underscored by its spotless accommodations and overall high standards of cleanliness.
Guests also commend the hotel staff for their friendliness, helpfulness and exceptional service. The staff's dedication to maintaining a clean and welcoming atmosphere is evident throughout the property. The cleaning staff's attention to detail ensures that both the common areas and private rooms remain pristine.
The hotel is well-equipped with facilities that meet guest expectations, including clean and comfortable beds, modern bathrooms and a well-maintained pool area. Breakfast offerings, although light and limited, are generally appreciated, enhancing the overall guest experience.
Despite minor issues such as occasional under-staffing and a small gym area, the Hampton Inn By Hilton Kingston continues to impress visitors with its clean, quiet and convenient lodging. The consistent theme across reviews highlights the hotel's remarkable cleanliness and the staff's outstanding service, making it a top choice for travelers seeking a tidy and comfortable stay.
Staff
At the Hampton Inn By Hilton in Kingston, guests consistently rave about the exceptional level of service provided by the hotel staff. Phrases like "friendly staff," "helpful and friendly," and "warm welcoming staff" come up frequently, painting a picture of a team that's genuinely dedicated to guest satisfaction.
Specific employees, such as Luis, have left a memorable impression, often described as going "above and beyond" the call of duty. Whether it's a warm reception, managing logistics or offering personalized service, the staff embodies hospitality professionalism.
The front desk staff receives high praise for making check-in and check-out processes effortless and for their friendly demeanor. Noteworthy mentions highlight staff members' prompt, courteous service and their ability to make guests feel comfortable and welcome from the moment they arrive.
Guests have also highlighted employees' willingness to assist, whether it's resolving booking issues, arranging transportation or providing recommendations. The dining area staff stands out for their professionalism and eagerness to help, contributing to a pleasant dining experience.
Moreover, the hotel management has garnered positive feedback for their active role in maintaining high standards of service, exemplified by managers who are described as very helpful and engaging.
Although there were occasional mentions of language barriers or less-than-ideal experiences, the overwhelming sentiment is positive. The staff's consistent friendliness, efficiency and eagerness to assist ensure that visitors feel well-cared-for throughout their stay. This exceptional customer service is a key highlight that makes staying at the Hampton Inn By Hilton in Kingston a memorable experience.
Wi-Fi
Hampton Inn By Hilton Kingston offers a generally positive experience, but the Wi-Fi service has been flagged by some guests as needing improvement. While a few had issues connecting their phones to the Wi-Fi or found the sign-in process repetitive and intrusive, others experienced no difficulties and found the Wi-Fi to be fast and efficient. It's important to note that despite claims of free Wi-Fi, some guests felt it wasn't truly free as it required providing additional personal information. <|vq_14341|>
Gym
The Hampton Inn By Hilton Kingston receives positive feedback for its gym facilities. Guests commend the fitness room for being well-equipped and excellent, describing it as fantastic and very good. The gym is noted to be clean and adequate for various exercise needs, even though it is on the smaller side. Alongside the gym, the presence of a pool and a jacuzzi area is appreciated as a valuable addition to the overall fitness and recreation offerings. Overall, the gym at this hotel leaves a favorable impression on guests looking for workout options during their stay.
Pool
The pool at Hampton Inn By Hilton Kingston consistently receives high praise from guests, particularly families and children who find it not only a great size but also a fantastic feature of their stay. The indoor pool is heated, well-maintained and very clean, making it a comfortable and inviting spot for swimming. Guests appreciate the pool's cleanliness, noting that the pool area is always very clean and well-kept.
The pool is described as a safe, enjoyable and lovely place to unwind with additional features like a hot tub enhancing the overall experience. The size of the pool suits family needs well and adult swim hours provide a welcome touch for those seeking a quieter time. The hot tub is frequently mentioned as a nice addition for relaxing.
The pool and gym facilities are also highlighted for their excellent condition, ensuring that both children and adults have a pleasant and engaging experience. The pool's adequate size, cleanliness and well-maintained status are frequently applauded, creating a consistent theme of satisfaction.
In summary, the combination of a heated, indoor environment along with features like the hot tub, makes the pool area at this hotel an excellent choice for families and individuals looking for a pleasant and clean swimming experience during their stay.
Parking
The Hampton Inn By Hilton Kingston receives generally positive feedback regarding its parking facilities. Guests often highlight the large and ample parking lot, making it relatively simple and easy to park. Free parking is a frequent mention with many appreciating its availability directly at the hotel. The parking area is described as spacious with plenty of room to accommodate vehicles. However, there are occasional comments about a shortage of parking spaces during peak times or issues with non-electric cars parked in spaces reserved for electric vehicles. Overall, the parking experience at this hotel is largely viewed as convenient and satisfactory.
Business
Ideally located and commendably clean, the Hampton Inn By Hilton Kingston serves as a reliable choice for work-related stays. The efficient service and well-situated location make it a convenient pick for business travelers. With its suitable business lobby area and facilities that meet various business needs, it stands as a decent option for those traveling for work. However, several guests highlighted a significant drawback in the WiFi policy. Access to WiFi is conditional upon subscription, which many found cumbersome, especially for business activities such as meetings and presentations. This lack of complimentary WiFi led to additional costs and complications, affecting the overall business experience negatively. While the hotel offers good facilities, business clients should be prepared for the extra steps and fees associated with WiFi access.
Indoor Pool
The indoor pool at the Hampton Inn By Hilton Kingston is a notable feature that guests frequently appreciate. Described as providing exceptional comfort, it serves as a pleasant retreat where kids particularly enjoy their time. Visitors consistently find the swimming pool and the hot tub to be great amenities, especially after a long day. The pool, although small, receives positive mentions for its quality and the enjoyment it brings. The addition of a saltwater hot tub further enhances the relaxing experience. Overall, the pool area offers considerable benefits, making it a highly valued aspect of guests' stays.
Romantic
The Hampton Inn By Hilton Kingston faced several technical difficulties impacting its guests' experiences. Issues included a power failure that left rooms without electricity and interruptions during the night, which significantly affected the romantic ambiance for many couples. Additionally, sprinkler malfunctions and fogged mirrors added to the challenges, leaving the staff seemingly overwhelmed and unable to promptly resolve the problems. Despite the hotel's potential for a charming stay, these disruptions resulted in a less than ideal setting for romance.
Yes, Hampton Inn By Hilton Kingston has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn By Hilton Kingston.
No, Hampton Inn By Hilton Kingston doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn By Hilton Kingston.