Protea Hotel by Marriott Kimberley
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Summary of reviewsProtea Hotel by Marriott Kimberley has received strong commendations across several aspects, particularly its location. Situated adjacent to the historic Big Hole, the hotel offers guests effortless access to this iconic landmark and provides a stunning backdrop that blends colonial charm with modern comforts. The central positioning also benefits those attending local events, making the hotel a convenient, comfortable and safe choice for exploring Kimberley's heritage.
Breakfast at the hotel receives mixed reviews but tends to be appreciated for the wide array of options and the friendly, helpful staff. While some guests found the breakfast exceptional, others noted issues with organization, service and occasional cold dishes. Despite these criticisms, the overall breakfast experience remains generally positive, characterized by quality and variety.
Dinner services present a more divided opinion. There are praises for the a la carte menu with some guests describing the meals as amazing. However, the dinner buffet often falls short of expectations, critiqued for limited options and poorly prepared meat dishes. Service issues, such as long waits and missing ingredients, also mar the dining experience. Overall, dinner at the hotel has significant room for enhancement.
The hotel's rooms are frequently praised for their cleanliness and comfort with many guests enjoying the spacious, cozy environment and effective air conditioning. While the decor adds historical charm and some rooms offer picturesque views, there are occasional mentions of the need for bathroom updates and better noise control. The absence of a fridge in some rooms is also noted. Despite minor setbacks, the rooms overall contribute to a positive stay.
Cleanliness across the hotel is generally well-regarded with many guests appreciating the neat and well-maintained rooms and common areas. Though there are occasional lapses in housekeeping standards, the overall setting remains fresh and inviting.
Staff at Protea Hotel by Marriott Kimberley are a standout feature, consistently earning high praise for their friendliness, professionalism and attentiveness. The reception, kitchen staff and porters are frequently commended for their exceptional service, enhancing the guest experience.
The pool area, set in a picturesque garden, is well-received despite its small size. It may lack features catering to children, yet it provides a pleasant ambiance for adult visitors.
For families, the hotel proves accommodating and welcoming with staff going the extra mile to cater to family needs. The proximity to the Big Hole offers an added point of interest for children and breakfast is generally considered a treat. Some noise issues and the need for single bed options are mentioned, but overall, the environment is friendly and family-oriented.
The comfort of the beds at the hotel is another positive highlight, contributing to restful sleep for many guests. While there are sporadic complaints about noisy or unmade beds, the general sentiment leans towards a favorable sleeping experience.
In conclusion, Protea Hotel by Marriott Kimberley offers a blend of historical charm, convenient location and commendable service that mostly ensures a comfortable and enjoyable stay, particularly after addressing some areas needing improvement.
Categories
Breakfast at the hotel receives mixed reviews but tends to be appreciated for the wide array of options and the friendly, helpful staff. While some guests found the breakfast exceptional, others noted issues with organization, service and occasional cold dishes. Despite these criticisms, the overall breakfast experience remains generally positive, characterized by quality and variety.
Dinner services present a more divided opinion. There are praises for the a la carte menu with some guests describing the meals as amazing. However, the dinner buffet often falls short of expectations, critiqued for limited options and poorly prepared meat dishes. Service issues, such as long waits and missing ingredients, also mar the dining experience. Overall, dinner at the hotel has significant room for enhancement.
The hotel's rooms are frequently praised for their cleanliness and comfort with many guests enjoying the spacious, cozy environment and effective air conditioning. While the decor adds historical charm and some rooms offer picturesque views, there are occasional mentions of the need for bathroom updates and better noise control. The absence of a fridge in some rooms is also noted. Despite minor setbacks, the rooms overall contribute to a positive stay.
Cleanliness across the hotel is generally well-regarded with many guests appreciating the neat and well-maintained rooms and common areas. Though there are occasional lapses in housekeeping standards, the overall setting remains fresh and inviting.
Staff at Protea Hotel by Marriott Kimberley are a standout feature, consistently earning high praise for their friendliness, professionalism and attentiveness. The reception, kitchen staff and porters are frequently commended for their exceptional service, enhancing the guest experience.
The pool area, set in a picturesque garden, is well-received despite its small size. It may lack features catering to children, yet it provides a pleasant ambiance for adult visitors.
For families, the hotel proves accommodating and welcoming with staff going the extra mile to cater to family needs. The proximity to the Big Hole offers an added point of interest for children and breakfast is generally considered a treat. Some noise issues and the need for single bed options are mentioned, but overall, the environment is friendly and family-oriented.
The comfort of the beds at the hotel is another positive highlight, contributing to restful sleep for many guests. While there are sporadic complaints about noisy or unmade beds, the general sentiment leans towards a favorable sleeping experience.
In conclusion, Protea Hotel by Marriott Kimberley offers a blend of historical charm, convenient location and commendable service that mostly ensures a comfortable and enjoyable stay, particularly after addressing some areas needing improvement.
Family Friendly Hotel
Protea Hotel by Marriott Kimberley is conveniently located near the Big Hole, offering an interesting site for families. The staff is accommodating, ensuring family needs are met. It is listed as a family-friendly hotel with an outdoor pool.
Hotel with Swimming Pool
This hotel features an outdoor pool with a viewing deck, making it a popular choice for guests seeking relaxation and recreation. It's a well-regarded hotel in Kimberley, known for its amenities and service.
Outdoor Pool
Business Hotel
This hotel has amenities suitable for business travelers. It offers comfortable rooms and convenient access to Kimberley's attractions.
Accessible Hotel
This hotel offers a wide range of accessibility features including accessible rooms, roll-in showers, bathtubs with grab rails, and accessible vanities. It also provides accessible on-site parking and accessible routes from the public entrance to various areas like meeting spaces and restaurants.
4-Star Hotel
Located on the edge of the Kimberley Big Hole, this hotel offers luxurious rooms with flat-screen TVs. It features an outdoor pool, a 24-hour reception, and car rental services. The hotel combines vintage decor with modern comforts, providing a warm ambiance that complements its historic setting.
Hotel with Outdoor Pool
Features an outdoor pool with a viewing deck, allowing guests to enjoy the surroundings while relaxing by the water.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Protea Hotel by Marriott Kimberley boasts an enviable location, perfect for those looking to explore one of the city's most iconic landmarks, the Big Hole. Situated right next to this historic site, the hotel offers direct access to the Big Hole visitor centre through a pedestrian gate, making it incredibly convenient for visitors. The proximity to the Big Hole is a recurring highlight with many guests emphasizing how it is just a walking distance away.
The central location of the hotel also proves beneficial for guests attending conferences or other local events, situated just minutes away from key places. Moreover, the setting offers a stunning backdrop, blending a beautiful colonial style with modern comforts, making it a visually pleasing stay. The hotel’s positioning on the diamond mine site adds a unique touch, enhancing its appeal for history and geology enthusiasts.
Despite a few concerns about the busy, dark road in front of the property, the positive aspects seem to overwhelmingly outweigh the negatives. Overall, the Protea Hotel by Marriott Kimberley is described as a great, comfortable and safe place to stay, ideally placed for exploring Kimberley's rich heritage.
Guests of Protea Hotel by Marriott Kimberley have varied opinions about the breakfast experience. While some guests found the breakfast exceptional with phrases like "out of this world," "huge," and "to die for," others expressed less enthusiasm, describing the buffet as "limited" and "not really that nice." Positive highlights include a wide array of options, friendly and helpful staff and good value for money.
Many praised the quality and freshness of the food, enjoying the "full continental" spread and noting the pleasant dining atmosphere. However, there were a few criticisms about the organization and service of the breakfast, including issues with food readiness and occasional cold dishes. A number of guests mentioned that the breakfast was quite expensive, although some found it justified by the quality and variety provided.
Overall, while the breakfast at Protea Hotel by Marriott Kimberley is generally well-received, there are areas for improvement, particularly in service consistency and maintaining the quality of buffet items.
Guest feedback on the dinner experience at Protea Hotel by Marriott Kimberley reveals a mixed bag of sentiments. On the positive side, some patrons found the food to be great, giving compliments to the chef and noting that dinner was nice after a long day. The Ala Carte menu received praise with some describing the food as amazing and very good and even though the wait was long, the meal still tasted great to some.
However, the consensus leans towards the need for improvement. Many reviews pointed out that the dinner buffet was mediocre, underwhelming for the price and not up to standard. Patrons felt that the limited options and repetitive buffet style didn't meet their dining expectations. Meat dishes in particular received criticism for being tough, hard to chew and poorly prepared with some guests stating it was the worst they had in ages. Service issues also emerged with long waits, missing ingredients and poor table settings contributing to the disappointing experience. Unfortunately, a few guests even reported adverse health effects after their meal.
Overall, while there were positive notes on the quality and taste of some meals, the dinner service at Protea Hotel by Marriott Kimberley seems to have significant room for enhancement to meet the expectations of all its diners.
The rooms at Protea Hotel by Marriott Kimberley receive consistent praise for their cleanliness and comfort. Guests frequently highlight the clean, neat and tidy nature of the rooms, as well as the comfortable and well-appointed beds. Many find the rooms spacious and cozy with effective air conditioning adding to overall comfort. The decor reflects the historical essence of Kimberley, adding a unique charm.
Guests appreciate the central location of the hotel, making it easy to navigate the surrounding area. Some rooms offer picturesque views, such as overlooking the Big Hole, contributing to a pleasant stay.
Despite many positive comments, there are some areas for improvement. Several guests mention that the bathrooms need updating and note occasional issues with room size, noise and inadequate temperature control during winter. Additionally, the absence of a fridge in some rooms is noted as a drawback.
Overall, Protea Hotel by Marriott Kimberley delivers a mostly positive experience with its clean and comfortable rooms, although there are a few aspects that could be enhanced for an even better stay.
Many guests have highlighted the comfort of the beds at Protea Hotel by Marriott Kimberley. Several reviews mention comfortable beds and pillows, contributing to a restful sleep. Rooms are spacious and can accommodate queen-size beds with ample space to spare and one guest praised the king-size bed. The cleanliness of the rooms was also noted favorably with one review specifically mentioning spotless conditions. However, some guests did encounter issues, such as noisy beds, unmade beds and instances where the beds were described as uncomfortable, suggesting room for improvement in consistency. Despite these occasional concerns, the overall sentiment leans towards a positive sleeping experience.
Protea Hotel by Marriott Kimberley has garnered mixed reviews regarding its cleanliness, but the positive aspects often stand out. Guests frequently mention that the rooms are clean and comfortable with a general sense of freshness throughout the property. The hotel itself is beautifully decorated and styled, adding to its charm and appeal. The facilities and common areas are often noted as well-kept and neat, maintaining a consistent level of cleanliness.
However, some areas require attention. Instances of dusty surfaces, dirty glass doors and greasy breakfast plates suggest that housekeeping standards could improve. There are reports of issues in the shower areas, slippery floor tiles and isolated cases where sheets weren't changed. Despite these occasional lapses, many visitors appreciate the clean environment, comfy beds and the excellent service provided by the staff. The inviting atmosphere and the beautifully maintained garden also contribute to the overall positive experience for most guests at the hotel.
At Protea Hotel by Marriott Kimberley, guests consistently highlight the staff's dedication to creating an inviting and pleasant atmosphere. The recurring theme across reviews is the friendliness and professionalism of the staff with numerous guests describing the team as super friendly, helpful and attentive. From the reception to the kitchen staff, the hotel's personnel earn accolades for their exceptional service and accommodating nature, ensuring that visitors' needs are met promptly and efficiently.
Reception staff, in particular, receive glowing reviews for their helpfulness and warm welcome, making guests feel at home from the moment they arrive. The positive experiences extend to the restaurant staff and porters, who are frequently praised for their courtesy and willingness to assist.
Specific staff members such as Londiwe Memela and Neliswa are mentioned for their pleasant demeanor and helpfulness, adding personal touches that enhance the overall guest experience. Families appreciate the accommodating attitude towards children, highlighting a very family-friendly environment.
Instances of unhelpfulness and rudeness appear to be rare, suggesting these are exceptions rather than the norm. Overall, the combination of professional, attentive service and a friendly atmosphere makes the staff at Protea Hotel by Marriott Kimberley a standout feature of guests' stays.
The pool area at Protea Hotel by Marriott Kimberley features a picturesque garden and a beautiful view that guests certainly appreciate. Recently renovated, the pool, though a bit small, is generally well-received with guests expressing their enjoyment. However, some find it smaller than expected and lacking features such as a shallow end for kids or convenient entry points, making it less suitable for younger children. Despite these points, the overall ambiance around the pool and garden area contributes to a nice experience, particularly for adult visitors.
Protea Hotel by Marriott Kimberley offers a welcoming stay for families, conveniently located at the edge of the Big Hole - an interesting site for both adults and children. The hotel is noted for its friendly and accommodating staff, who go the extra mile to ensure family needs are met. Guests have appreciated the helpfulness of staff in arranging adjoining rooms, particularly beneficial for larger groups. The family rooms, described as cozy and comfortable, have been a hit, though some reviews mentioned the need for options with single beds for children. Breakfast at the hotel is highlighted as a treat for kids, adding to the overall positive experience. While there were some mentions of noise from other guests, the overall sentiment emphasizes a warm and accommodating environment where the staff's friendliness enhances the stay for families with children.
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Location
The central location of the hotel also proves beneficial for guests attending conferences or other local events, situated just minutes away from key places. Moreover, the setting offers a stunning backdrop, blending a beautiful colonial style with modern comforts, making it a visually pleasing stay. The hotel’s positioning on the diamond mine site adds a unique touch, enhancing its appeal for history and geology enthusiasts.
Despite a few concerns about the busy, dark road in front of the property, the positive aspects seem to overwhelmingly outweigh the negatives. Overall, the Protea Hotel by Marriott Kimberley is described as a great, comfortable and safe place to stay, ideally placed for exploring Kimberley's rich heritage.
Breakfast
Many praised the quality and freshness of the food, enjoying the "full continental" spread and noting the pleasant dining atmosphere. However, there were a few criticisms about the organization and service of the breakfast, including issues with food readiness and occasional cold dishes. A number of guests mentioned that the breakfast was quite expensive, although some found it justified by the quality and variety provided.
Overall, while the breakfast at Protea Hotel by Marriott Kimberley is generally well-received, there are areas for improvement, particularly in service consistency and maintaining the quality of buffet items.
Dinner
However, the consensus leans towards the need for improvement. Many reviews pointed out that the dinner buffet was mediocre, underwhelming for the price and not up to standard. Patrons felt that the limited options and repetitive buffet style didn't meet their dining expectations. Meat dishes in particular received criticism for being tough, hard to chew and poorly prepared with some guests stating it was the worst they had in ages. Service issues also emerged with long waits, missing ingredients and poor table settings contributing to the disappointing experience. Unfortunately, a few guests even reported adverse health effects after their meal.
Overall, while there were positive notes on the quality and taste of some meals, the dinner service at Protea Hotel by Marriott Kimberley seems to have significant room for enhancement to meet the expectations of all its diners.
Rooms
Guests appreciate the central location of the hotel, making it easy to navigate the surrounding area. Some rooms offer picturesque views, such as overlooking the Big Hole, contributing to a pleasant stay.
Despite many positive comments, there are some areas for improvement. Several guests mention that the bathrooms need updating and note occasional issues with room size, noise and inadequate temperature control during winter. Additionally, the absence of a fridge in some rooms is noted as a drawback.
Overall, Protea Hotel by Marriott Kimberley delivers a mostly positive experience with its clean and comfortable rooms, although there are a few aspects that could be enhanced for an even better stay.
Beds
Cleanliness
However, some areas require attention. Instances of dusty surfaces, dirty glass doors and greasy breakfast plates suggest that housekeeping standards could improve. There are reports of issues in the shower areas, slippery floor tiles and isolated cases where sheets weren't changed. Despite these occasional lapses, many visitors appreciate the clean environment, comfy beds and the excellent service provided by the staff. The inviting atmosphere and the beautifully maintained garden also contribute to the overall positive experience for most guests at the hotel.
Staff
Reception staff, in particular, receive glowing reviews for their helpfulness and warm welcome, making guests feel at home from the moment they arrive. The positive experiences extend to the restaurant staff and porters, who are frequently praised for their courtesy and willingness to assist.
Specific staff members such as Londiwe Memela and Neliswa are mentioned for their pleasant demeanor and helpfulness, adding personal touches that enhance the overall guest experience. Families appreciate the accommodating attitude towards children, highlighting a very family-friendly environment.
Instances of unhelpfulness and rudeness appear to be rare, suggesting these are exceptions rather than the norm. Overall, the combination of professional, attentive service and a friendly atmosphere makes the staff at Protea Hotel by Marriott Kimberley a standout feature of guests' stays.
Pool
Family
Yes, Protea Hotel by Marriott Kimberley has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Protea Hotel by Marriott Kimberley.
No, Protea Hotel by Marriott Kimberley doesn't allow dogs.
No, parking facilities aren't available at Protea Hotel by Marriott Kimberley.
No, Protea Hotel by Marriott Kimberley doesn't have a gym.
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