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Summary of reviewsRed Squirrel, Stevenston by Marston's Inns is praised for its excellent and strategic location, making it a convenient choice for travelers heading to the Arran ferry or exploring the Ayrshire coast. The hotel's proximity to local amenities, such as supermarkets, fuel stations and food outlets, further enhances its practicality. Guests appreciate the quiet and beautiful surroundings, ensuring a peaceful stay close to essential services and attractions.
The breakfast experience receives mixed reviews with many guests enjoying the hot, tasty and quick service, especially noting the good quality and selection, including vegetarian options. However, some guests experience issues with the speed of service and limited hot breakfast options. Despite this, the hotel's breakfast is generally viewed as enjoyable and of good value.
Dinner at Red Squirrel is generally well-received with guests frequently describing the food as "excellent," "very tasty," and of good value. While there are occasional inconsistencies in specific dishes, the overall sentiment remains positive. The helpful and friendly service staff enhance the dining experience, although there are a few comments on menu variety and wait times.
Rooms at Red Squirrel are consistently described as spacious, clean and comfortable with guests appreciating the ample amenities, such as air conditioning and good-sized TVs. While some rooms might appear basic or slightly dated, they are functional and tidy. The staff's professionalism and friendliness, particularly the cleaning staff, contribute significantly to the overall positive experience.
Cleanliness is a notable strong point with many guests describing the rooms as spotless and tidy. Although there are occasional housekeeping inconsistencies, the general sentiment reflects satisfaction with the hotel's cleanliness and value for money.
The staff at Red Squirrel stand out for their friendliness and helpfulness, contributing to a welcoming atmosphere. Guests consistently praise the efficiency and positive demeanor of the team, particularly in the restaurant and during the check-in process. The supportive and attentive service enhances the overall guest experience.
Free Wi-Fi at the hotel is generally well-received with many guests finding it reliable for basic use. Although there are instances of connectivity issues, the complimentary Wi-Fi is a notable positive feature for many travelers.
Families find the hotel accommodating, appreciating the child-friendly environment and convenient amenities. The family rooms are praised for their cleanliness and comfort, despite minor issues. The quiet setting and easy access to ground-floor rooms make it suitable for family visits.
The beds receive mixed but generally favorable reviews with many guests finding them comfortable. Although opinions on firmness vary, most guests are satisfied with the bedding quality, ensuring a good night's sleep.
The hotel's accessibility is noted positively, particularly the ground-floor rooms, which are easy to navigate. While some aspects, such as the absence of a lift and limited accessible rooms, could be improved, the overall layout supports a generally accessible stay for many guests.
In summary, Red Squirrel, Stevenston by Marston's Inns is appreciated for its strategic location, comfortable and clean rooms, friendly staff and good dining options. The hotel offers good value for money, making it a practical choice for various types of travelers, including families and those with accessibility needs.
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