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Summary of reviewsHome2 Suites by Hilton Outer Banks K ill Devil Hills enjoys high praise for its prime oceanfront location. Guests appreciate easy beach access, stunning ocean views and proximity to local attractions, restaurants and stores. The spacious rooms, many with balconies overlooking the ocean, further enhance the stay by providing comfort and picturesque scenery, solidifying the hotel's reputation for a highly satisfying experience.
The complimentary breakfast receives mixed reviews. While the grab-and-go options are appreciated, especially under current Covid protocols, the limited variety and quality, crowded breakfast area and lack of hot food suggest room for improvement.
The rooms at Home2 Suites by Hilton Outer Banks K ill Devil Hills are consistently praised for their generous size, layout and practicality. Guests appreciate the spaciousness, modern interiors and breathtaking ocean views. However, some reviews point to minor drawbacks, such as the absence of microwaves, a need for regular maintenance and occasional cleanliness issues.
Cleanliness reviews are mixed. While many guests find the rooms generally clean and comfortable, there are notable concerns about the dirty floors, dusty exhaust fans, moldy showerheads and the cleanliness of the outside areas and pool. These issues have led to some dissatisfaction despite the helpfulness of the staff.
Speaking of staff, they generally receive positive feedback for their friendliness, helpfulness and professionalism. However, there are mentions of occasional rudeness from specific front desk staff, suggesting a need for consistency in customer service.
The pool's condition has been a mixed bag with guests appreciating its proximity and views but criticizing its maintenance. Reports of murky water, cleanliness issues and frequent closures detract from the experience.
The beachfront location is a standout feature, consistently praised for its convenience, cleanliness and stunning views. Guests value the quick access to the sandy shores and the proximity to local amenities.
Home2 Suites by Hilton Outer Banks K ill Devil Hills is viewed as a family-friendly accommodation with spacious, versatile rooms that cater to families' needs. The availability of practical amenities like laundry facilities and convenient room layouts enhances the family experience. Despite minor issues, families find it an ideal setup and express interest in returning.
Bed comfort elicits mostly positive feedback with many guests finding the beds cozy and comfortable. While a few issues like thin mattresses and stained bedbug covers are mentioned, the general sentiment leans towards satisfaction.
In summary, Home2 Suites by Hilton Outer Banks K ill Devil Hills offers a prime beachfront location, spacious and well-appointed rooms and generally friendly staff. While there are areas for improvement, particularly in cleanliness and breakfast variety, the overall guest experience is largely positive, making it a desirable choice for a relaxing beachfront stay. Show more
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Categories
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
One-Bedroom SuiteMeals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, a dishwasher and a microwave. This suite features air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony.
One-Bedroom Suite with Ocean ViewThe fully equipped kitchen features a refrigerator, a dishwasher, a microwave and a tea and coffee maker. Featuring a balcony with sea views, this suite also provides air conditioning and a flat-screen TV with cable channels.
One-Bedroom King SuiteA kitchen fitted with a refrigerator, a dishwasher and a microwave is available for cooking and storing food. This suite has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony.
Premium One-Bedroom King Suite with Ocean ViewGuests can make meals in the kitchen that features a refrigerator, a dishwasher, a microwave and a tea and coffee maker. Boasting a balcony with sea views, this suite also features air conditioning and a flat-screen TV with cable channels.
One-Bedroom King Suite with Ocean View and Bath Tub - Mobility AccessIn the well-equipped kitchen, guests will find a refrigerator, a dishwasher, a microwave and a tea and coffee maker. Featuring a balcony with sea views, this suite also provides air conditioning and a flat-screen TV with cable channels.
One-Bedroom King Suite with Ocean ViewThe well-equipped kitchen has a refrigerator, a dishwasher, a microwave and a tea and coffee maker. Boasting a balcony with sea views, this suite also features air conditioning and a flat-screen TV with cable channels.
Guest Reviews
6.3
Rated
Location
Located perfectly on the oceanfront, Home2 Suites by Hilton Outer Banks K ill Devil Hills is praised by guests for its prime location. The hotel is directly on the beach, providing easy access and stunning ocean views. Visitors appreciate the close proximity to attractions, restaurants and grocery stores, making it convenient for both relaxation and exploration. The beachfront access is often highlighted with many mentioning the joy of having the beach just steps away. Guests also commend the spacious rooms and balconies overlooking the ocean, enhancing their stay with additional comfort and picturesque scenery. The central location ensures that everything needed for an enjoyable vacation is within reach. Overall, the excellent location and helpful staff contribute to a highly satisfying experience at Home2 Suites by Hilton Outer Banks K ill Devil Hills.
Breakfast
Home2 Suites by Hilton Outer Banks K ill Devil Hills offers a complimentary breakfast that garners mixed reviews from guests. Many positive remarks highlight the accommodating and friendly staff, particularly praising Jenifer, the breakfast host. Guests appreciated the grab-and-go options, which were deemed great, especially considering the current Covid protocols. Some reviews note a surprisingly good selection for a grab-and-go setup with a little something for everyone in the lobby.
On the other hand, there are several criticisms regarding the variety and quality of the breakfast offerings. Some guests found the breakfast area too small and crowded and were disappointed by the lack of hot food and limited choices, describing it as basic or mediocre. Moreover, the timing of breakfast and occasional issues with item availability were also mentioned as drawbacks.
Overall, while the breakfast at Home2 Suites by Hilton Outer Banks K ill Devil Hills receives commendations for exceeding expectations in some aspects, there is a clear opportunity for improvement in variety and overall quality to meet all guests' expectations.
Rooms
Home2 Suites by Hilton Outer Banks K ill Devil Hills consistently impresses guests with its spacious and well-designed rooms, perfect for families and groups seeking comfort and convenience. Many reviews highlight the rooms' generous size, often described as huge, roomy and very spacious. The separate sleeping areas and the inclusion of a large refrigerator in the kitchenette further add to the practicality of the suites. A standout feature for many is the breathtaking ocean views with some rooms offering the luxury of two balconies—one facing the ocean and the other providing a city view.
Cleanliness is another strong point with numerous guests noting the rooms' cleanliness and the recently renovated, modern interiors that create a calm and relaxing environment. The king suites, in particular, have received praise for their ample space and comfortable furnishings, including cozy pillows and beds.
However, there are a few areas that could benefit from improvement. Some guests mentioned the absence of a microwave in the rooms, the need for regular maintenance and updates and occasional cleanliness issues. Despite these minor drawbacks, the overall guest sentiment leans towards satisfaction, given the rooms' size, layout and stunning oceanfront location.
In summary, Home2 Suites by Hilton Outer Banks K ill Devil Hills offers spacious, comfortable and well-appointed accommodations with impressive ocean views, making it an ideal choice for those looking to enjoy a relaxing beachfront stay.
Beds
Home2 Suites by Hilton Outer Banks K ill Devil Hills garners mixed reactions regarding their beds, but the overall sentiment leans positive. Many guests highlight the beds as super comfortable and even describe them as like a cloud. Several reviews commend the new mattresses and comfortable pillows, noting that the fresh furniture adds to the overall comfort. The king beds, in particular, seem to receive favorable mentions.
However, not all feedback is glowing. A few guests mention issues such as thin and uncomfortable mattresses, bedbug covers with stains and thin blankets. There are also remarks about small bed sizes not being sufficient for two adults. Despite these setbacks, the general consensus points to the beds being a comfortable feature during the stay with plenty of hot water available as an additional satisfaction point.
Cleanliness
Home2 Suites by Hilton Outer Banks K ill Devil Hills has been met with mixed reviews regarding its cleanliness. Many guests noted that while the rooms themselves were generally clean, significant concerns were raised about the floors, which often felt dirty or grimy. The rooms were described as comfortable and spacious, giving a home-like feel, but several issues impacted the overall guest experience.
Common complaints included dusty exhaust fans, moldy showerheads and curtains and stained towels. The cleanliness of the outside areas and the pool also left much to be desired with some guests pointing out that trash was not removed for extended periods. Reports of bugs, including cockroaches and mice, further marred the experience for visitors.
Guests frequently mentioned that floor cleanliness was a major issue with several stating they had to wear slippers or shoes constantly due to the dirt and sand. Some rooms also had lingering problems like dirty walls, curtains and pieces of trash on the floor, suggesting a lack of thorough housekeeping.
While the hotel staff received praise for their helpfulness, many guests felt that the property desperately needed renovations and more attentive cleaning practices. The absence of breakfast options was another downside mentioned.
In summary, prospective guests should be wary of the recurring cleanliness issues but may find the hotel’s location and room size appealing.
Staff
The staff at Home2 Suites by Hilton Outer Banks K ill Devil Hills garners mostly positive impressions from guests, frequently being described as friendly, helpful and professional. Many interactions with the front desk and general staff were praised for their accommodating nature with mentions of the staff going above and beyond to assist. A few specific individuals were highlighted for their exceptional service, contributing to a pleasant and welcoming atmosphere.
However, the reviews also indicate some inconsistencies. A number of guests encountered rudeness from specific members of the front desk, expressing dissatisfaction with their lack of courtesy and reluctance to resolve issues. Despite this, the general consensus remains favorable, noting the staff’s efforts to maintain cleanliness and readiness, as well as their respect for guests' privacy.
Overall, while the majority of the experiences with the staff at Home2 Suites by Hilton Outer Banks K ill Devil Hills were positive, a few negative interactions suggest room for improvement in ensuring consistently high standards of customer service throughout the hotel.
Pool
The pool at Home2 Suites by Hilton Outer Banks K ill Devil Hills has been a mixed bag according to guest reviews. Many visitors appreciated its proximity to their rooms and enjoyed the view of the ocean and pool. Despite its small size, some mentioned that it was clean and nice when maintained. However, numerous reviews highlight significant maintenance issues. Guests frequently reported the pool and its surrounding area to be dirty and poorly kept with murky, cloudy water and even notes advising against swimming due to safety concerns.
Several guests were disappointed to find the pool closed without prior notice and the hot tub, often cited as broken and covered with a tarp, hadn’t been operational for years. Many expressed frustration at the apparent lack of staff dedicated to the pool's upkeep. Overall, while the potential for a pleasant poolside experience exists, consistent cleanliness and maintenance issues seem to detract from the overall enjoyment.
Beach
Guests of Home2 Suites by Hilton Outer Banks K ill Devil Hills consistently praise the hotel's prime beachfront location. It's evident that visitors appreciate the convenience of stepping out of their rooms directly onto a quiet and clean beach. Many highlight the stunning ocean views, which can be enjoyed right from the window, adding to the appeal of the suites. The beach access is described as easy and straightforward, allowing guests to enjoy quick and direct entry to the sandy shore. Furthermore, the proximity to local shops and other amenities makes it an excellent choice for those looking to explore the surrounding area. Overall, the beach near Home2 Suites by Hilton Outer Banks K ill Devil Hills is reported to be an excellent feature, contributing to a pleasant stay.
Family
Home2 Suites by Hilton Outer Banks K ill Devil Hills has garnered positive reviews as a family-friendly accommodation that caters well to the needs of families with kids. The rooms are lauded for being spacious and versatile, perfect for accommodating everyone comfortably. The fantastic room layouts are particularly praised, allowing families to store food, including frozen items and keep beach gear right on the patio, enhancing the convenience of the stay.
A significant facility noted is the availability of a laundry area, which proves essential for extended family stays. While there have been occasional hiccups, such as getting temporarily stuck in the elevator, overall, guests find the setup ideal for family events with many expressing their intent to return. This shows that despite some minor issues, Home2 Suites by Hilton Outer Banks K ill Devil Hills manages to provide a satisfactory experience that meets various family needs efficiently.
Beachfront
Home2 Suites by Hilton Outer Banks K ill Devil Hills offers a prime location that many guests find ideal, as it is situated directly on the beach. Visitors repeatedly highlight the convenience and beauty of being right on the oceanfront, enjoying stunning ocean views from the comfort of their rooms. The hotel's beachfront setting provides a pristine beach environment that enhances the overall experience. This oceanfront positioning is frequently praised by guests who appreciate the seamless access to the beach and the picturesque vista it offers.
Yes, Home2 Suites by Hilton Outer Banks K ill Devil Hills has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Home2 Suites by Hilton Outer Banks K ill Devil Hills.
No, Home2 Suites by Hilton Outer Banks K ill Devil Hills doesn't allow dogs.
Yes, parking facilities are available at Home2 Suites by Hilton Outer Banks K ill Devil Hills.
No, Home2 Suites by Hilton Outer Banks K ill Devil Hills doesn't have a gym.