Tourist Hotel Complex
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Summary of reviewsThe Tourist Hotel Complex in Kiev receives predominantly positive reviews, especially for its strategic location. Situated next to the Levoberezhnaya metro station, it ensures easy access to the city center and key parts of Kiev. Guests value the nearby amenities, including supermarkets, cafes and restaurants like "Puzata Hata," offering a taste of Ukrainian cuisine. Proximity to the International Exhibition Center makes it ideal for business travelers, while the tranquil surroundings and stunning views of the Dnieper River and Kiev's skyline enhance the stay. The ample parking space adds to the convenience for those arriving by car.
While the breakfast experience receives mixed feedback, some guests praise the buffet-style offerings as delicious and a good start to the day. Guests also commend the hotel’s cafeteria and bar for serving tasty dinners, although the variety is limited and could benefit from more diverse menu options.
In terms of accommodations, many guests appreciate the fantastic views and cleanliness of the rooms. The staff receives high praise for their friendliness, professionalism and helpful attitude with the reception and restaurant staff noted for their warm service. However, the rooms are in need of refurbishment with outdated furniture, Soviet-era decor and issues like mold and old plumbing in the bathrooms. Maintenance issues and lack of amenities like air conditioning and drinking water are frequently mentioned.
Cleanliness receives a mix of reviews; while the majority appreciate the clean and cozy environment, there are concerns about maintenance and the condition of the bathrooms. The Wi-Fi service has improved but remains inconsistent, particularly on higher floors. Parking facilities are generally well-received with both paid and free options contributing to convenience.
For families, the hotel provides a welcoming atmosphere with friendly staff, daily towel changes and the provision of cribs. The location's proximity to the subway and local markets is beneficial, although some safety concerns and room allocation issues are noted.
Nightlife enthusiasts find the hotel's location advantageous due to the nearby dining and shopping options, even though noise from outside can be a disturbance. Bed comfort is another area with mixed reviews; while some guests find the beds comfortable with clean linens, others report issues with the condition of the mattresses and bed frames.
Overall, the Tourist Hotel Complex stands out as a value-for-money option with its strategic location, excellent transport links, friendly staff and comprehensive local amenities, making it a practical choice for both tourists and business travelers. However, there are areas needing improvement, particularly in room refurbishment and consistency in service quality.
Categories
While the breakfast experience receives mixed feedback, some guests praise the buffet-style offerings as delicious and a good start to the day. Guests also commend the hotel’s cafeteria and bar for serving tasty dinners, although the variety is limited and could benefit from more diverse menu options.
In terms of accommodations, many guests appreciate the fantastic views and cleanliness of the rooms. The staff receives high praise for their friendliness, professionalism and helpful attitude with the reception and restaurant staff noted for their warm service. However, the rooms are in need of refurbishment with outdated furniture, Soviet-era decor and issues like mold and old plumbing in the bathrooms. Maintenance issues and lack of amenities like air conditioning and drinking water are frequently mentioned.
Cleanliness receives a mix of reviews; while the majority appreciate the clean and cozy environment, there are concerns about maintenance and the condition of the bathrooms. The Wi-Fi service has improved but remains inconsistent, particularly on higher floors. Parking facilities are generally well-received with both paid and free options contributing to convenience.
For families, the hotel provides a welcoming atmosphere with friendly staff, daily towel changes and the provision of cribs. The location's proximity to the subway and local markets is beneficial, although some safety concerns and room allocation issues are noted.
Nightlife enthusiasts find the hotel's location advantageous due to the nearby dining and shopping options, even though noise from outside can be a disturbance. Bed comfort is another area with mixed reviews; while some guests find the beds comfortable with clean linens, others report issues with the condition of the mattresses and bed frames.
Overall, the Tourist Hotel Complex stands out as a value-for-money option with its strategic location, excellent transport links, friendly staff and comprehensive local amenities, making it a practical choice for both tourists and business travelers. However, there are areas needing improvement, particularly in room refurbishment and consistency in service quality.
Dog Friendly Hotel
This hotel complex is known to allow pets. It provides basic amenities and a convenient location for exploring the city.
Cheap Hotel
This hotel provides affordable accommodations. It is suitable for travelers looking for a cost-effective place to stay.
Accessible Hotel
Tourist Hotel Complex offers facilities for disabled guests, including accessible rooms and public areas. The hotel is designed to provide a convenient experience for guests with mobility needs.
Hotel with EV Charging Stations
Tourist Hotel Complex is equipped with an electric vehicle charging station for guests.
3-Star Hotel
Tourist Hotel Complex is located on R. Okipnoi Street. It offers basic accommodations suitable for budget travelers.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Guest Reviews
Tourist Hotel Complex enjoys an exceptionally convenient location that caters to the needs of various travelers. Positioned right next to the Levoberezhnaya metro station, guests appreciate the seamless connectivity to key parts of Kiev. The city center is just a few metro stops away, making sightseeing and business trips equally stress-free.
Surrounded by an extensive array of amenities, the hotel is in close proximity to supermarkets, cafes, restaurants and pubs. Notably, popular establishments like "Puzata Hata" offer visitors a taste of Ukrainian cuisine, while numerous other dining spots cater to different preferences and budgets. For those attending events, the International Exhibition Center is a short walk away, adding to the hotel's appeal for business travelers.
The vicinity is tranquil and provides easy access to transportation hubs, further enhancing the hotel's accessibility from Kiev's central railway station. The infrastructure around the hotel supports a comfortable and connected stay, featuring both bus routes and metro lines.
Guests can also enjoy stunning views of the Dnieper River and Kiev's skyline from the higher floors, adding a touch of scenic beauty to their stay. Additionally, the presence of ample parking space is an added convenience for those traveling by car.
Overall, Tourist Hotel Complex stands out as a great value-for-money option due to its strategic location, excellent transport links and comprehensive local amenities, making it a practical choice for both tourists and business travelers.
The breakfast experience at the Tourist Hotel Complex evokes mixed feelings among guests. While many praise the buffet-style breakfast as delicious and a great start to the day, others were less impressed. The quality and variety seem inconsistent; although some guests found the breakfast options tasty and satisfactory, others described it as limited with minimal selection of dishes and lacking in replenishment.
Notably, some reviewed the breakfast as quite decent, normal and affordable, which suggests that on certain days or times, the breakfast quality may meet expectations. However, there were stark criticisms about the breakfasts being terrible, disastrous and even leading to food poisoning, indicating lapses in quality and hygiene.
Furthermore, breakfast is not included in the room rate and the additional cost has been a point of contention with guests finding it expensive for the quality offered. A few guests expressed a clear preference for seeking breakfast outside the hotel due to unsatisfactory meals served in the hotel.
In summary, while there are guests who enjoyed a good breakfast experience at Tourist Hotel Complex, the overall feedback suggests significant room for improvement in consistency, variety and value for money.
Tourist Hotel Complex offers a convenient dining experience with a few noted strengths and some room for improvement. Guests have praised the cafeteria for serving very delicious food, highlighting the quality of meals available within the hotel. Additionally, there is an excellent bar on the ground floor where guests can order food to their rooms and the bartender Max has been specifically noted for his service.
However, the dining options for dinner at the hotel are limited. While there is a restaurant, the variety of food options is somewhat restricted with the only alternative to pork being chicken. This limitation suggests the need for more diverse menu options, including meals suitable for Muslim guests.
For those looking beyond the hotel’s offerings, there are plenty of nearby cafes, bars and eateries. In fact, guests mentioned that there are many options for eating around the hotel, allowing for a variety of culinary experiences from breakfast through dinner. There are also local markets and restaurants next door that provide good food, ensuring that guests always have access to dining options despite the limited in-house restaurant choices.
While the hotel itself shows signs of aging, particularly in the bathrooms, the surrounding area compensates with its convenience and accessibility to various dining establishments.
The Tourist Hotel Complex offers a range of rooms with both positive and negative attributes. Many guests appreciated the fantastic views of Kiev, especially from rooms overlooking the river. The cleanliness and daily maintenance are noted with some rooms described as cozy, comfortable and meeting standard expectations at a competitive price. Guests also found the location very convenient, being close to the metro and appreciated amenities like a refrigerator and baby cots.
However, there are notable drawbacks. Many rooms are outdated, featuring old furniture, Soviet-era decor and in need of refurbishment. The lack of essential amenities like air conditioning, drinking water and disposable slippers was also highlighted. The bathrooms frequently received criticism for mold, old plumbing and inadequate heating. Complaints about room temperature were common with some rooms being too cold or too hot due to malfunctioning or removed air conditioner remotes.
Noise from traffic and the metro, coupled with thin and uncomfortable beds, detracted from the overall experience. Some rooms had cleanliness issues with reports of dirty walls, dusty surfaces and smoke odors. Finally, guests mentioned that the rooms sometimes did not match the descriptions or photos provided online, leading to feelings of disappointment and overpriced stays. Overall, while there are some redeeming qualities, significant improvements are necessary for a more consistent and pleasant guest experience.
The beds at Tourist Hotel Complex have garnered a mix of reviews from guests with a notable number of comments highlighting their comfort. Numerous visitors praised the comfortable beds, clean bed linen and well-made sleeping arrangements, indicating that for many, a restful night's sleep is achievable at this hotel. Guests often mentioned comfortable mattresses and firm pillows, contributing to a satisfactory sleep experience.
However, several reviews pointed out areas for improvement. Common complaints included squeaky and wobbly beds, lumpy and uncomfortable mattresses and a generally noisy bed structure that could disrupt sleep. Some guests found the mattresses too hard or thin, which could be particularly problematic for those with orthopedic issues. Issues with the age and condition of the beds were also frequently noted with some travelers reporting that the mattresses and bed frames are in need of replacement.
Despite these negative points, the hotel maintains a certain standard of cleanliness with clean pillows, bed sheets and blankets as often highlighted positives. Some guests appreciated that the bed linen is changed regularly, ensuring a hygienic sleeping environment. While the feedback on bed comfort is mixed, the overall consensus leans towards the beds being generally comfortable for most visitors.
The Tourist Hotel Complex offers a mixed experience according to guest reviews, especially regarding cleanliness. On the positive side, rooms are frequently praised for being clean and comfortable with many guests noting the thoroughness of the cleaning staff. Fresh clean bedding and towels are provided daily, ensuring a pleasant stay. Guests also appreciated the good service and the clean and cozy environment, often mentioning clean rooms and neat facilities.
However, the hotel does have some areas needing improvement. Several reviews highlighted issues with outdated rooms and bathrooms, which appeared to be in desperate need of refurbishment. Complaints about the bathrooms included dirty bathtubs, hair and the shower causing the entire floor to become wet. Some rooms reportedly had a smoky odor and issues with dirty refrigerators and curtains were also mentioned. There were concerns about general maintenance, such as hanging doors and drafts from windows, which detracted from the overall experience.
In summary, while the Tourist Hotel Complex largely maintains a good standard of cleanliness and provides comfortable accommodations, there is noticeable room for improvement in maintenance and updating the rooms and facilities.
The 'Tourist Hotel Complex' boasts an outstanding level of service attributed to its dedicated staff. Guests consistently highlighted the friendliness, professionalism and courteous nature of the entire team. The helpful attitude of both the reception and cleaning staff did not go unnoticed with mentions of their accommodating demeanor and prompt responses to guests' needs.
Notable comments included praise for the restaurant staff, described as 'just dolls' for their welcoming and cheerful service and the bartender who was noted for his good sense of humor. The front desk operates 24/7 and several guests mentioned the receptionist’s ability to communicate effectively in English, adding to the convenience of international visitors.
Though there were occasional mentions of less positive experiences with certain staff members, the overwhelming sentiment from the reviews was one of satisfaction. Guests appreciated the warm and polite service, which significantly enhanced their overall experience at the hotel. The consistent mention of friendly and helpful staff makes the 'Tourist Hotel Complex' a commendable choice for travelers seeking reliable and attentive service.
The Wi-Fi experience at the Tourist Hotel Complex has received mixed feedback from guests. While some have praised the internet for being very fast and well-managed, others have experienced weak signals and frequent disconnections. Several guests have noted improvements over time with good quality and free Wi-Fi available throughout the hotel. However, issues such as sluggish connection and instability have been reported, particularly on higher floors. Overall, while the Wi-Fi service seems to have improved, there are still areas that could benefit from further enhancements.
Tourist Hotel Complex offers parking facilities that have been generally well-received by its guests. The availability of parking is a notable convenience, although it typically comes with a small fee, 80 UAH per day for cars and 30 UAH per night for bikes. Despite not being included in the standard booking fee and an occasional lack of prior notice about this cost, the parking is often appreciated for its nearby location and suitability. Options include both paid and free parking spaces, contributing to the overall sense of convenience. Some guests noted the parking lot is small, but it is praised for being large and convenient by others. The hotel provides good value for the money with the parking services included, enhancing the overall experience.
The Tourist Hotel Complex offers a welcoming atmosphere for families, thanks in large part to its friendly and accommodating staff. Families appreciated the extra touches such as daily towel changes and the provision of cribs for younger children. The hotel's entrance, particularly its New Year decorations, delighted many kids, adding a festive touch to their stay.
Guests noted the convenience of the hotel's location, highlighting its proximity to the subway and the availability of nearby markets for essentials. This makes it easy for families to find places to eat and purchase any necessary items during their stay. The views from the upper floors, especially those overlooking the Dnieper River, were particularly enjoyed by visitors, enhancing the overall experience.
While the hotel's family rooms and capability to meet specific room preferences added to the positive experience, some reviews pointed out a few drawbacks. The lack of air conditioning and some safety concerns with window security were mentioned as areas needing attention. Additionally, there were occasional issues with room allocation, especially for those requiring rooms close to each other for their children.
All in all, the Tourist Hotel Complex offers a comfortable stay with enough amenities and conveniences for short family trips, but there are a few areas that could be improved to better cater to families traveling with young children.
The Tourist Hotel Complex is well-positioned for those who enjoy vibrant nightlife with a variety of amenities just a short walk away. Nearby, guests can find the popular Ukrainian fast-food restaurant Puzata Hata, a selection of pubs and a bustling market, making dining options plentiful and diverse. Levoberezhny shopping center adds to the convenience with numerous shops, cafes and restaurants within easy reach. There are also several pubs offering delicious craft beer for those looking to unwind in the evening. While the location is a strong advantage due to the abundance of nearby dining and shopping options, some guests noted that noise from outside and thin walls can be a disturbance. Despite this, the overall experience in terms of accessibility to nightlife and amenities remains positive.
The Tourist Hotel Complex in Kyiv stands out for its excellent value for money and prime location. Located within walking distance of the subway with only three stations to the city center, it's convenient for both tourists and business travelers. While the hotel maintains its Soviet-style charm, it has undergone renovations in its 3-star rooms, making them clean and cozy, which contributes to a comfortable stay.
The friendly staff adds to the positive experience with more experienced employees ensuring smooth check-ins and helping guests with reservations. Despite some reviews suggesting that the hotel doesn't fully meet the 3-star criteria and could benefit from further repairs in economy rooms, many guests still consider it the best 3-star option in Kyiv. For those seeking a budget-friendly stay with essential amenities, the Tourist Hotel Complex offers a reliable choice.
Tourist Hotel Complex in Kiev is well-regarded among business travelers for its strategic location, particularly its proximity to the Exhibition Center and fairgrounds, making it convenient for visiting exhibitions. The hotel is also close to the metro and numerous dining options, enhancing its appeal for those needing easy access to vital spots around the city.
Guests appreciate the fantastic views from higher floors, such as rooms on the 23rd floor and the provision of complimentary water in both hot and cold options. The availability of cleaning supplies is a noted convenience.
The hotel supports business needs effectively with facilities like a 24-hour reception and the possibility to work in the lobby. It is frequently recommended for business trips and temporary stays, suggesting a good balance of comfort and functionality for business purposes.
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Location
Surrounded by an extensive array of amenities, the hotel is in close proximity to supermarkets, cafes, restaurants and pubs. Notably, popular establishments like "Puzata Hata" offer visitors a taste of Ukrainian cuisine, while numerous other dining spots cater to different preferences and budgets. For those attending events, the International Exhibition Center is a short walk away, adding to the hotel's appeal for business travelers.
The vicinity is tranquil and provides easy access to transportation hubs, further enhancing the hotel's accessibility from Kiev's central railway station. The infrastructure around the hotel supports a comfortable and connected stay, featuring both bus routes and metro lines.
Guests can also enjoy stunning views of the Dnieper River and Kiev's skyline from the higher floors, adding a touch of scenic beauty to their stay. Additionally, the presence of ample parking space is an added convenience for those traveling by car.
Overall, Tourist Hotel Complex stands out as a great value-for-money option due to its strategic location, excellent transport links and comprehensive local amenities, making it a practical choice for both tourists and business travelers.
Breakfast
Notably, some reviewed the breakfast as quite decent, normal and affordable, which suggests that on certain days or times, the breakfast quality may meet expectations. However, there were stark criticisms about the breakfasts being terrible, disastrous and even leading to food poisoning, indicating lapses in quality and hygiene.
Furthermore, breakfast is not included in the room rate and the additional cost has been a point of contention with guests finding it expensive for the quality offered. A few guests expressed a clear preference for seeking breakfast outside the hotel due to unsatisfactory meals served in the hotel.
In summary, while there are guests who enjoyed a good breakfast experience at Tourist Hotel Complex, the overall feedback suggests significant room for improvement in consistency, variety and value for money.
Dinner
However, the dining options for dinner at the hotel are limited. While there is a restaurant, the variety of food options is somewhat restricted with the only alternative to pork being chicken. This limitation suggests the need for more diverse menu options, including meals suitable for Muslim guests.
For those looking beyond the hotel’s offerings, there are plenty of nearby cafes, bars and eateries. In fact, guests mentioned that there are many options for eating around the hotel, allowing for a variety of culinary experiences from breakfast through dinner. There are also local markets and restaurants next door that provide good food, ensuring that guests always have access to dining options despite the limited in-house restaurant choices.
While the hotel itself shows signs of aging, particularly in the bathrooms, the surrounding area compensates with its convenience and accessibility to various dining establishments.
Rooms
However, there are notable drawbacks. Many rooms are outdated, featuring old furniture, Soviet-era decor and in need of refurbishment. The lack of essential amenities like air conditioning, drinking water and disposable slippers was also highlighted. The bathrooms frequently received criticism for mold, old plumbing and inadequate heating. Complaints about room temperature were common with some rooms being too cold or too hot due to malfunctioning or removed air conditioner remotes.
Noise from traffic and the metro, coupled with thin and uncomfortable beds, detracted from the overall experience. Some rooms had cleanliness issues with reports of dirty walls, dusty surfaces and smoke odors. Finally, guests mentioned that the rooms sometimes did not match the descriptions or photos provided online, leading to feelings of disappointment and overpriced stays. Overall, while there are some redeeming qualities, significant improvements are necessary for a more consistent and pleasant guest experience.
Beds
However, several reviews pointed out areas for improvement. Common complaints included squeaky and wobbly beds, lumpy and uncomfortable mattresses and a generally noisy bed structure that could disrupt sleep. Some guests found the mattresses too hard or thin, which could be particularly problematic for those with orthopedic issues. Issues with the age and condition of the beds were also frequently noted with some travelers reporting that the mattresses and bed frames are in need of replacement.
Despite these negative points, the hotel maintains a certain standard of cleanliness with clean pillows, bed sheets and blankets as often highlighted positives. Some guests appreciated that the bed linen is changed regularly, ensuring a hygienic sleeping environment. While the feedback on bed comfort is mixed, the overall consensus leans towards the beds being generally comfortable for most visitors.
Cleanliness
However, the hotel does have some areas needing improvement. Several reviews highlighted issues with outdated rooms and bathrooms, which appeared to be in desperate need of refurbishment. Complaints about the bathrooms included dirty bathtubs, hair and the shower causing the entire floor to become wet. Some rooms reportedly had a smoky odor and issues with dirty refrigerators and curtains were also mentioned. There were concerns about general maintenance, such as hanging doors and drafts from windows, which detracted from the overall experience.
In summary, while the Tourist Hotel Complex largely maintains a good standard of cleanliness and provides comfortable accommodations, there is noticeable room for improvement in maintenance and updating the rooms and facilities.
Staff
Notable comments included praise for the restaurant staff, described as 'just dolls' for their welcoming and cheerful service and the bartender who was noted for his good sense of humor. The front desk operates 24/7 and several guests mentioned the receptionist’s ability to communicate effectively in English, adding to the convenience of international visitors.
Though there were occasional mentions of less positive experiences with certain staff members, the overwhelming sentiment from the reviews was one of satisfaction. Guests appreciated the warm and polite service, which significantly enhanced their overall experience at the hotel. The consistent mention of friendly and helpful staff makes the 'Tourist Hotel Complex' a commendable choice for travelers seeking reliable and attentive service.
Wi-Fi
Parking
Family
Guests noted the convenience of the hotel's location, highlighting its proximity to the subway and the availability of nearby markets for essentials. This makes it easy for families to find places to eat and purchase any necessary items during their stay. The views from the upper floors, especially those overlooking the Dnieper River, were particularly enjoyed by visitors, enhancing the overall experience.
While the hotel's family rooms and capability to meet specific room preferences added to the positive experience, some reviews pointed out a few drawbacks. The lack of air conditioning and some safety concerns with window security were mentioned as areas needing attention. Additionally, there were occasional issues with room allocation, especially for those requiring rooms close to each other for their children.
All in all, the Tourist Hotel Complex offers a comfortable stay with enough amenities and conveniences for short family trips, but there are a few areas that could be improved to better cater to families traveling with young children.
Nightlife
3 Star
The friendly staff adds to the positive experience with more experienced employees ensuring smooth check-ins and helping guests with reservations. Despite some reviews suggesting that the hotel doesn't fully meet the 3-star criteria and could benefit from further repairs in economy rooms, many guests still consider it the best 3-star option in Kyiv. For those seeking a budget-friendly stay with essential amenities, the Tourist Hotel Complex offers a reliable choice.
Business
Guests appreciate the fantastic views from higher floors, such as rooms on the 23rd floor and the provision of complimentary water in both hot and cold options. The availability of cleaning supplies is a noted convenience.
The hotel supports business needs effectively with facilities like a 24-hour reception and the possibility to work in the lobby. It is frequently recommended for business trips and temporary stays, suggesting a good balance of comfort and functionality for business purposes.
No, Tourist Hotel Complex doesn't have any pool.
No, a spa isn't available at Tourist Hotel Complex.
Yes, Tourist Hotel Complex welcomes dogs.
Yes, parking facilities are available at Tourist Hotel Complex.
No, Tourist Hotel Complex doesn't have a gym.
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