City Holiday Resort & SPA
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Summary of reviewsCity Holiday Resort & SPA enjoys a convenient location within the city limits of Kiev, close to the Great Ring Road and easily accessible by car with ample parking. Despite some noise from the nearby highway, guests appreciate the feeling of tranquility and the ease of access to Kyiv's amenities and Lavina Mall. The proximity to public transportation aids guests in reaching major destinations, although the distance from the city center and metro stations might be a drawback for those relying on public transport alone.
The breakfast offerings receive high praise for their diverse and delicious selection, though some guests feel the variety could improve over longer stays. The dinner experience is consistently noted for its tasty cuisine, particularly the steaks and kebabs, despite the limited menu options and somewhat high prices. Guests enjoy the convenience of having meals served by the pool, in-room or in the dining area with the presentation and flavor of dishes frequently highlighted.
Rooms at the resort are recognized for their cleanliness, spaciousness and comfortable amenities, such as king-size beds and mini-kitchens. While some stylistic elements and technical issues with appliances are noted, the overall atmosphere is cozy and pleasing to many. The high standard of cleanliness extends throughout the property, from the rooms to the spa.
Staff at the resort are generally described as friendly, helpful and professional, contributing significantly to a welcoming environment. However, some mixed reviews mention areas where the service could improve, particularly amongst wait staff in the spa area and housekeeping.
The spa is a standout feature, offering a range of amenities including saunas, pools, jacuzzis and wellness treatments. The cleanliness and professionalism of the spa staff contribute to a highly relaxing and enjoyable experience. Despite minor issues, such as the occasional need for maintenance, the spa remains a favorite amongst guests.
The pool facilities cater to various preferences with both indoor and outdoor options. Families particularly appreciate the warm, salty pool and the clean, comfortable lounges. The resort’s parking is secure and convenient, featuring electric car charging stations, adding to the overall ease of stay for those driving.
The resort is family-friendly with designated children's areas and breakfast options tailored for kids. While some reviews suggest improvements for the kids' room and a need for better floor planning to separate family guests from others, the setting remains conducive to a relaxing family getaway.
Beds at the resort are generally comfortable with many guests praising the quality of bedding and linens. However, there are occasional issues with bed arrangements that detract from sleep quality for some guests.
Despite some debate over whether the resort meets the five-star standard, the overall experience at City Holiday Resort & SPA is primarily positive with its convenient location, comprehensive amenities and quality service ensuring a satisfactory stay for most visitors.
Categories
The breakfast offerings receive high praise for their diverse and delicious selection, though some guests feel the variety could improve over longer stays. The dinner experience is consistently noted for its tasty cuisine, particularly the steaks and kebabs, despite the limited menu options and somewhat high prices. Guests enjoy the convenience of having meals served by the pool, in-room or in the dining area with the presentation and flavor of dishes frequently highlighted.
Rooms at the resort are recognized for their cleanliness, spaciousness and comfortable amenities, such as king-size beds and mini-kitchens. While some stylistic elements and technical issues with appliances are noted, the overall atmosphere is cozy and pleasing to many. The high standard of cleanliness extends throughout the property, from the rooms to the spa.
Staff at the resort are generally described as friendly, helpful and professional, contributing significantly to a welcoming environment. However, some mixed reviews mention areas where the service could improve, particularly amongst wait staff in the spa area and housekeeping.
The spa is a standout feature, offering a range of amenities including saunas, pools, jacuzzis and wellness treatments. The cleanliness and professionalism of the spa staff contribute to a highly relaxing and enjoyable experience. Despite minor issues, such as the occasional need for maintenance, the spa remains a favorite amongst guests.
The pool facilities cater to various preferences with both indoor and outdoor options. Families particularly appreciate the warm, salty pool and the clean, comfortable lounges. The resort’s parking is secure and convenient, featuring electric car charging stations, adding to the overall ease of stay for those driving.
The resort is family-friendly with designated children's areas and breakfast options tailored for kids. While some reviews suggest improvements for the kids' room and a need for better floor planning to separate family guests from others, the setting remains conducive to a relaxing family getaway.
Beds at the resort are generally comfortable with many guests praising the quality of bedding and linens. However, there are occasional issues with bed arrangements that detract from sleep quality for some guests.
Despite some debate over whether the resort meets the five-star standard, the overall experience at City Holiday Resort & SPA is primarily positive with its convenient location, comprehensive amenities and quality service ensuring a satisfactory stay for most visitors.
Hotel for Honeymoon
This resort offers a range of spa treatments and recreational activities. The combination of relaxation and entertainment makes it a suitable destination for a honeymoon.
Hotel with Spa
City Holiday Resort & SPA offers a comprehensive spa experience with a wide range of treatments and facilities. It provides a relaxing environment within the city, making it a convenient choice for both leisure and business travelers.
Family Friendly Hotel
This resort offers a range of family-friendly amenities, including indoor and seasonal outdoor pools specifically for children. It also features a spa center, gym, and multiple dining options, ensuring both kids and parents have a memorable and relaxing stay.
Romantic Hotel
This resort offers a range of spa treatments and facilities, perfect for a relaxing getaway. The spacious rooms and tranquil environment provide an ideal setting for couples. The on-site restaurant offers a romantic dining experience.
Hotel with Swimming Pool
Located near Kyiv, this resort provides a range of spa services and recreational activities. It includes multiple swimming pools, fitness facilities, and wellness programs, making it a great option for a health-focused getaway.
Indoor Pool Children's Pool Outdoor Pool
Business Hotel
This resort offers accommodations with equipped conference rooms and other business facilities. It's located a bit outside the city center, providing a quieter environment.
Hotel with Parking
The hotel provides parking facilities for guests. Its location on Velyka Kiltseva Street offers a resort-like experience within the city.
EV charging stations
Accessible Hotel
While specific accessibility features are not detailed in the provided information, the hotel's listing includes 'Facilities for disabled guests' as a key amenity.
5-Star Hotel
This resort offers a unique experience with spa facilities and recreational activities. It features a business corner, gym, and special menu options. The resort provides a relaxing environment away from the city center.
Hotel with Outdoor Pool
This resort offers multiple pools, including both indoor and outdoor options, making it a versatile choice for swimming enthusiasts. The well-maintained pool area provides a relaxing environment for guests.
Hotel with Children's Pool
It has a dedicated children's pool and a kids' club. Offers a blend of relaxation for adults and entertainment for children.
Hotel with Indoor Pool
This resort offers five swimming pools, including three indoor pools that are accessible year-round. The spa center provides three saunas, a salt room, and a children's pool, enhancing the aquatic facilities.
Hotel with EV Charging Stations
Luxury Hotel
Hotel with Gym
Guest Reviews
City Holiday Resort & SPA boasts a convenient location within the city limits of Kiev, characterized by proximity to the Great Ring Road and nearby public transport options. While the hotel is comfortably accessible by car and offers ample parking, its setting near a busy highway brings with it the drawback of constant traffic noise, which can affect sleep quality for guests in rooms facing the road.
Despite being situated within the city's periphery, the hotel provides a sense of a separate world, allowing guests to enjoy both tranquil relaxation and the convenience of staying close to Kyiv. The presence of a nearby public transportation stop makes it easy to reach major destinations without significant travel.
For those driving, the hotel’s location is ideal, especially for travelers needing to move towards Zhytomyr or use Zhuliany airport. Additionally, the property’s proximity to Lavina Mall offers shopping convenience. However, its distance from the city center, metro stations and the old city can be a drawback for those relying on public transportation.
Guests appreciate the clean, solid and comfortable accommodations along with the on-site SPA, which adds to the allure of the resort for relaxation. The surrounding area, although bustling due to its proximity to the road, provides cozy spots to sit and enjoy fresh air. The good location is further highlighted by the ease of traveling from Kyiv and the presence of vibrant city amenities, enhancing the overall appeal of City Holiday Resort & SPA.
The breakfast experience at City Holiday Resort & SPA receives a generally positive reception from guests, highlighted by adjectives such as excellent, fantastic and delicious. A common thread of praise is the diversity and range of food offered, including a comprehensive selection of fruits, cheeses and meats. Buffets are well-regarded for their variety and flavorful dishes, which many guests found filling and satisfying.
However, a few reviews suggest areas for improvement. While the food quality is generally high, some guests noted a lack of variety over extended stays and expressed disappointment with the limited selection on certain days. Additionally, there were occasional comments about the need for better replenishment of items and specific preferences for freshness and presentation, such as keeping cheese and fish cold.
Overall, the breakfast at City Holiday Resort & SPA generally meets or exceeds guests' expectations, especially in terms of taste and variety, but could benefit from more consistent variety and replenishment.
City Holiday Resort & SPA offers a dining experience that consistently impresses guests with its delicious food and excellent service. The restaurant is frequently praised for its tasty cuisine and delightful dishes, including a commendable kebab and real tomato soup. Guests highlight the food as being fast and convenient, whether served by the pool, directly to the room or within the restaurant itself.
Despite the limited menu options and somewhat high prices, the quality of the dishes stands out. Patrons appreciate the beautiful presentation and the flavorful offerings, particularly the steaks and meat portions which receive high marks. The dining environment, though occasionally criticized for being cold in the mornings, generally receives favorable remarks for its ambiance and decent service.
The resort also provides thoughtful food service options, ensuring that meals ordered for late delivery are well-prepared and kept warm. Overall, the culinary experience at the City Holiday Resort & SPA leaves a lasting positive impression, making it a recommendable choice for guests seeking good cuisine.
City Holiday Resort & SPA offers a mixed experience with its rooms. Guests frequently highlight the spaciousness and cleanliness of the accommodations, noting that rooms are well-equipped with amenities like mini-kitchens, comfortable king-size beds and appliances such as kettles and minibars. Many appreciate the warmth and coziness of the spaces, alongside the atmospheric and beautiful decor.
However, the hotel's rooms are not without their drawbacks. Some guests mention technical malfunctions including faulty dryers and air conditioners, while others cite issues with lighting and small, basement-like windows that can make rooms feel dark and unappealing. The stylistic choices of the rooms, reflecting a 90s influence, may not be to everyone's taste.
Overall, despite some dated furnishings and occasional technical issues, the rooms generally meet expectations for cleanliness and comfort, providing a satisfactory stay for most visitors.
The beds at City Holiday Resort & SPA have generally received favorable feedback from guests. Many reviewers highlighted the comfortable beds and praised the incredibly comfortable bedding, particularly the cool blankets that enhance the sleep experience. Fresh linens and clean bed linen and towels have also been noted as positive aspects, adding to the overall comfort. Several guests mentioned the mattresses as being very comfortable, contributing to a good sleep.
However, there were also some negative comments regarding the beds. A few guests reported issues such as receiving two small beds pushed together instead of the large bed they had booked, which affected their sleep quality. Complaints about uncomfortable mattresses, damp beds and not very comfortable pillows were also noted by some visitors. Despite these occasional issues, the general consensus points towards a positive experience with the beds at the resort.
City Holiday Resort & SPA boasts a commendable standard of cleanliness that is consistently highlighted by its guests. The rooms are frequently described as clean, cozy and well-maintained, offering fresh towels and crisp, clean bed linen. Visitors appreciate the high-quality feel of the accommodations, often noting how warm, cozy and comfortable their rooms are. The overall cleanliness of the hotel extends to the SPA, which is also praised for its hygiene and tidiness.
Guests remark that every part of the hotel is not just clean but perfectly clean, from the rooms and bathrooms to the plumbing and linens. The neat and tidy territory further enhances the experience, creating a well-kept and organized ambiance.
However, while the hotel generally maintains a high standard of cleanliness, some reviews mention mold issues in specific areas like the jacuzzis and tile seams. Despite these occasional concerns, the overall sentiment remains positive with the cleanliness being a significant advantage of staying at the City Holiday Resort & SPA. This commitment to maintaining a spotless environment ensures a peaceful and inviting atmosphere for all visitors.
City Holiday Resort & SPA has garnered numerous positive mentions regarding its staff, despite some mixed reviews. The general consensus depicts a welcoming environment fostered by very friendly and polite personnel. Guests repeatedly praised the staff for their helpfulness, attentiveness and the ability to accommodate special requests, such as early check-ins without hassle and explaining facilities thoroughly. The reception team, in particular, stood out for their friendliness and capability to solve any arising questions efficiently.
The therapeutic services at the spa also received commendations, especially highlighting the proficient and professional massage masters contributing to a serene experience. Moreover, the staff's multilingual abilities, including speaking Russian, add to the convenience for international visitors.
However, not all feedback was glowing. Some guests noted issues with the waiters in the spa area, describing them as unfriendly and the restaurant staff as inexperienced, slow and even rude in certain instances. Additionally, there were occasional remarks about the housekeeping staff's subpar performance and a few instances of an overall grumpy attitude from some employees.
Despite these setbacks, many visitors emphasized the overall friendliness and cheerfulness of the staff, making guests feel welcome throughout their stay. The atmosphere created by the cooperative and smiling team members contributed greatly to a positive holiday experience.
The wifi at City Holiday Resort & SPA receives mixed feedback from guests. On the positive side, some guests find the wifi excellent and appreciate its seamless functionality across various hotel spaces. However, there are also numerous complaints highlighting issues such as unreliable and slow speeds, poor connectivity and intermittent connection drops. Specific areas like the conference room on the -1 floor and the hotel veranda appear to have notably poor internet performance. Despite the areas where the wifi works well, many guests reportedly experience periodic interruptions and insufficient internet in their rooms.
City Holiday Resort & SPA offers a standout spa experience that consistently impresses guests with its cleanliness and luxurious ambiance. Visitors frequently highlight the spacious and diverse spa area, which includes a variety of saunas, jacuzzis, baths, pools and a salt room. The well-maintained facilities and calm atmosphere enhance relaxation, making it a highly recommended retreat near Kiev.
Guests find the selection of spa treatments comprehensive, encompassing massages, beauty procedures and wellness services. The professional and friendly staff contribute positively to the overall experience, ensuring visitors feel welcome and well-cared for. Families particularly appreciate the child-friendly pools and overall warmth of the spa environment.
While a few minor issues, like a cold pool and occasional need for spa maintenance, have been noted, the overall consensus remains highly favorable. The spa is viewed as a significant highlight of the hotel with many suggesting it is worth visiting the hotel for the spa alone. For those seeking relaxation and high-quality spa services, City Holiday Resort & SPA offers great value and a delightful escape.
City Holiday Resort & SPA offers a variety of pool experiences that cater to different preferences. Guests highlight the abundance of pools, including a saltwater pool, a large warm pool and several indoor and outdoor options. The pools are generally appreciated for their comfortable temperatures and cleanliness. Families with kids find the warm, salty pool particularly delightful and many enjoy the nice, clean lounge chairs available in the pool area.
The spa area, which features lovely pools and jacuzzis, is another standout, though it requires prior booking for use. While the outdoor pool is heated, some guests found it too cold for comfort. Additionally, a few noted that lounge chairs were sometimes a bit tricky to secure. Despite these minor issues, the pools and spa facilities are well-loved, making them a significant highlight of the resort stay.
City Holiday Resort & SPA offers a variety of convenient and hassle-free parking options for its guests. The parking facilities are secure and large, providing ample space without any extra charges. The on-site parking includes the added benefit of charging stations for electric cars, making it a particularly useful amenity for guests driving electronic vehicles. Coupled with its proximity to the hotel, the parking ensures a seamless experience for those arriving by car.
City Holiday Resort & SPA offers an inviting atmosphere for families, making it an excellent destination for a family vacation. The resort features a convenient toy room and designated children's rooms, providing a great space for little ones to play and unwind. It is described as a great place for families, ensuring every member of the family has a pleasant experience.
Parents will appreciate the breakfast options tailored for children, catering to different tastes and preferences. Families can look forward to a calm and clean environment, perfect for relaxation. However, it's advisable for parents to keep a close watch on children near the pool area, as younger guests can occasionally cause disturbances in the evening.
The resort could benefit from considering a floor division between families with children and those without to maintain tranquility for all guests. Some reviews also suggest that the kids' room could use some improvements. Despite these points, the overall setting is conducive to a relaxing and quiet family getaway.
City Holiday Resort & SPA has sparked mixed reactions regarding its five-star rating. Some guests feel it falls short of expectations, suggesting it aligns closer to a 4-star or even a 3-star experience. Criticism revolves around the absence of facilities like a generator and insufficient lighting that they believe detract from a true five-star experience. Others, however, affirm that the hotel lives up to its five-star designation, both in terms of the accommodations and the dining options, mentioning a five-star restaurant on the premises. There is recognition that for its price, the resort delivers a notable experience with some guests deeming it a solid five-star stay. The feedback is quite polarized with sentiments ranging from substantial approval to notable dissatisfaction.
The City Holiday Resort & SPA proves to be a well-suited destination for business travelers, providing notable business-related facilities and services. Business events and conferences are well-catered for with excellent support in organizing meetings and events. In between professional commitments, guests can unwind in the spa, although it is uncertain how crowded it typically is. Additional conveniences include efficient service in obtaining rental cars, enhancing the overall business travel experience. However, it seems the resort is not predominantly focused on business trips.
The City Holiday Resort & SPA offers a truly luxurious experience, celebrated for its diverse and relaxing spa area. Guests frequently highlight the great luxury and high standards maintained throughout the property. The interior design is praised for being both luxurious and spacious, complemented by spotlessly clean environments. High standard rooms, including a deluxe option on the 4th floor, meet expectations for a 5-star accommodation. The food and products offered maintain a fine quality, ensuring a satisfying stay. Overall, the resort promises a premium and refined escape.
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Location
Despite being situated within the city's periphery, the hotel provides a sense of a separate world, allowing guests to enjoy both tranquil relaxation and the convenience of staying close to Kyiv. The presence of a nearby public transportation stop makes it easy to reach major destinations without significant travel.
For those driving, the hotel’s location is ideal, especially for travelers needing to move towards Zhytomyr or use Zhuliany airport. Additionally, the property’s proximity to Lavina Mall offers shopping convenience. However, its distance from the city center, metro stations and the old city can be a drawback for those relying on public transportation.
Guests appreciate the clean, solid and comfortable accommodations along with the on-site SPA, which adds to the allure of the resort for relaxation. The surrounding area, although bustling due to its proximity to the road, provides cozy spots to sit and enjoy fresh air. The good location is further highlighted by the ease of traveling from Kyiv and the presence of vibrant city amenities, enhancing the overall appeal of City Holiday Resort & SPA.
Breakfast
However, a few reviews suggest areas for improvement. While the food quality is generally high, some guests noted a lack of variety over extended stays and expressed disappointment with the limited selection on certain days. Additionally, there were occasional comments about the need for better replenishment of items and specific preferences for freshness and presentation, such as keeping cheese and fish cold.
Overall, the breakfast at City Holiday Resort & SPA generally meets or exceeds guests' expectations, especially in terms of taste and variety, but could benefit from more consistent variety and replenishment.
Dinner
Despite the limited menu options and somewhat high prices, the quality of the dishes stands out. Patrons appreciate the beautiful presentation and the flavorful offerings, particularly the steaks and meat portions which receive high marks. The dining environment, though occasionally criticized for being cold in the mornings, generally receives favorable remarks for its ambiance and decent service.
The resort also provides thoughtful food service options, ensuring that meals ordered for late delivery are well-prepared and kept warm. Overall, the culinary experience at the City Holiday Resort & SPA leaves a lasting positive impression, making it a recommendable choice for guests seeking good cuisine.
Rooms
However, the hotel's rooms are not without their drawbacks. Some guests mention technical malfunctions including faulty dryers and air conditioners, while others cite issues with lighting and small, basement-like windows that can make rooms feel dark and unappealing. The stylistic choices of the rooms, reflecting a 90s influence, may not be to everyone's taste.
Overall, despite some dated furnishings and occasional technical issues, the rooms generally meet expectations for cleanliness and comfort, providing a satisfactory stay for most visitors.
Beds
However, there were also some negative comments regarding the beds. A few guests reported issues such as receiving two small beds pushed together instead of the large bed they had booked, which affected their sleep quality. Complaints about uncomfortable mattresses, damp beds and not very comfortable pillows were also noted by some visitors. Despite these occasional issues, the general consensus points towards a positive experience with the beds at the resort.
Cleanliness
Guests remark that every part of the hotel is not just clean but perfectly clean, from the rooms and bathrooms to the plumbing and linens. The neat and tidy territory further enhances the experience, creating a well-kept and organized ambiance.
However, while the hotel generally maintains a high standard of cleanliness, some reviews mention mold issues in specific areas like the jacuzzis and tile seams. Despite these occasional concerns, the overall sentiment remains positive with the cleanliness being a significant advantage of staying at the City Holiday Resort & SPA. This commitment to maintaining a spotless environment ensures a peaceful and inviting atmosphere for all visitors.
Staff
The therapeutic services at the spa also received commendations, especially highlighting the proficient and professional massage masters contributing to a serene experience. Moreover, the staff's multilingual abilities, including speaking Russian, add to the convenience for international visitors.
However, not all feedback was glowing. Some guests noted issues with the waiters in the spa area, describing them as unfriendly and the restaurant staff as inexperienced, slow and even rude in certain instances. Additionally, there were occasional remarks about the housekeeping staff's subpar performance and a few instances of an overall grumpy attitude from some employees.
Despite these setbacks, many visitors emphasized the overall friendliness and cheerfulness of the staff, making guests feel welcome throughout their stay. The atmosphere created by the cooperative and smiling team members contributed greatly to a positive holiday experience.
Wi-Fi
Spa
Guests find the selection of spa treatments comprehensive, encompassing massages, beauty procedures and wellness services. The professional and friendly staff contribute positively to the overall experience, ensuring visitors feel welcome and well-cared for. Families particularly appreciate the child-friendly pools and overall warmth of the spa environment.
While a few minor issues, like a cold pool and occasional need for spa maintenance, have been noted, the overall consensus remains highly favorable. The spa is viewed as a significant highlight of the hotel with many suggesting it is worth visiting the hotel for the spa alone. For those seeking relaxation and high-quality spa services, City Holiday Resort & SPA offers great value and a delightful escape.
Pool
The spa area, which features lovely pools and jacuzzis, is another standout, though it requires prior booking for use. While the outdoor pool is heated, some guests found it too cold for comfort. Additionally, a few noted that lounge chairs were sometimes a bit tricky to secure. Despite these minor issues, the pools and spa facilities are well-loved, making them a significant highlight of the resort stay.
Parking
Family
Parents will appreciate the breakfast options tailored for children, catering to different tastes and preferences. Families can look forward to a calm and clean environment, perfect for relaxation. However, it's advisable for parents to keep a close watch on children near the pool area, as younger guests can occasionally cause disturbances in the evening.
The resort could benefit from considering a floor division between families with children and those without to maintain tranquility for all guests. Some reviews also suggest that the kids' room could use some improvements. Despite these points, the overall setting is conducive to a relaxing and quiet family getaway.
5 Star
Business
Luxury
Yes, City Holiday Resort & SPA has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at City Holiday Resort & SPA.
No, City Holiday Resort & SPA doesn't allow dogs.
Yes, parking facilities are available at City Holiday Resort & SPA.
Yes, City Holiday Resort & SPA has a gym.
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