Steigenberger Conti Hansa Kiel
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Summary of reviewsThe Steigenberger Conti Hansa Kiel in Kiel offers a distinguished and comfortable stay for its guests, marked by several notable positives. The hotel's central location, adjacent to the cruise terminal and within walking distance to key attractions like the old town, harbor and city center, provides convenience and scenic beauty. The surroundings, including parks and pedestrian zones, afford a tranquil yet vibrant setting, making it optimal for both short visits and pre-cruise stays.
The Steigenberger Conti Hansa Kiel excels in offering a comprehensive breakfast experience with an extensive buffet featuring high-quality, fresh ingredients catering to various dietary preferences, including vegan options. The ambiance and organization, coupled with the friendly and attentive staff, enhance the breakfast service. Similarly, the dinner options are praised for their delicious and beautifully presented meals, though some guests find the menu and pricing could use more variety and better cost alignment.
The rooms at the hotel are notable for their tasteful maritime charm, modern amenities and cleanliness. Guests particularly appreciate the comfortable beds, quiet atmosphere and well-appointed features like refrigerators and kettles. However, some rooms show signs of aging or are somewhat small with occasional issues regarding lighting, temperature and cleanliness.
The staff at the Steigenberger Conti Hansa Kiel consistently earns high marks for their friendliness, helpfulness and professional demeanor, contributing significantly to a positive guest experience. The reception staff, in particular, are commended for their welcoming nature and efficient service.
The cleanliness of the hotel, including the freshly redesigned lobby and well-maintained rooms, is generally well-regarded, though there are occasional mentions of areas that could use more consistent attention.
Amenities such as the fitness room, featuring state-of-the-art cardio equipment and a sauna, are appreciated for their quality and maintenance, though some guests wish for a larger space and more free weights. The hotel's underground parking garage is noted for its convenience, despite the high cost and narrow spaces.
For guests with electric vehicles, the hotel provides several EV charging stations, adding to the overall convenience, though better enforcement of designated charging spots could improve the experience.
Families find the Steigenberger Conti Hansa Kiel welcoming and accommodating with spacious family rooms and considerate staff who provide amenities like high chairs and free breakfasts for children. The hotel's peaceful environment and central location further enhance its family-friendly appeal.
In summary, the Steigenberger Conti Hansa Kiel offers a combination of convenience, comfort and commendable service, making it a recommended choice for various types of travelers. While there are areas for improvement, particularly regarding menu diversity, room updates and parking management, the overall positive experiences of guests make it a favored accommodation in Kiel.
Categories
The Steigenberger Conti Hansa Kiel excels in offering a comprehensive breakfast experience with an extensive buffet featuring high-quality, fresh ingredients catering to various dietary preferences, including vegan options. The ambiance and organization, coupled with the friendly and attentive staff, enhance the breakfast service. Similarly, the dinner options are praised for their delicious and beautifully presented meals, though some guests find the menu and pricing could use more variety and better cost alignment.
The rooms at the hotel are notable for their tasteful maritime charm, modern amenities and cleanliness. Guests particularly appreciate the comfortable beds, quiet atmosphere and well-appointed features like refrigerators and kettles. However, some rooms show signs of aging or are somewhat small with occasional issues regarding lighting, temperature and cleanliness.
The staff at the Steigenberger Conti Hansa Kiel consistently earns high marks for their friendliness, helpfulness and professional demeanor, contributing significantly to a positive guest experience. The reception staff, in particular, are commended for their welcoming nature and efficient service.
The cleanliness of the hotel, including the freshly redesigned lobby and well-maintained rooms, is generally well-regarded, though there are occasional mentions of areas that could use more consistent attention.
Amenities such as the fitness room, featuring state-of-the-art cardio equipment and a sauna, are appreciated for their quality and maintenance, though some guests wish for a larger space and more free weights. The hotel's underground parking garage is noted for its convenience, despite the high cost and narrow spaces.
For guests with electric vehicles, the hotel provides several EV charging stations, adding to the overall convenience, though better enforcement of designated charging spots could improve the experience.
Families find the Steigenberger Conti Hansa Kiel welcoming and accommodating with spacious family rooms and considerate staff who provide amenities like high chairs and free breakfasts for children. The hotel's peaceful environment and central location further enhance its family-friendly appeal.
In summary, the Steigenberger Conti Hansa Kiel offers a combination of convenience, comfort and commendable service, making it a recommended choice for various types of travelers. While there are areas for improvement, particularly regarding menu diversity, room updates and parking management, the overall positive experiences of guests make it a favored accommodation in Kiel.
Dog Friendly Hotel
This hotel is dog-friendly.
Business Hotel
Steigenberger Conti Hansa Kiel offers first-class meeting rooms and technical equipment. It has 164 rooms, conference rooms, a gym, parking, a spa, and free WiFi. The hotel also provides half board and breakfast.
Accessible Hotel
This hotel in Kiel is noted as being very accessible and is equipped with wheelchair-accessible rooms and bathroom areas. There is no additional cost for booking these accessible rooms.
Hotel with Gym
The hotel offers a 'fully equipped fitness centre' for workouts. Additionally, it provides a modern sauna area with experience showers and relaxation loungers with Smart-TVs. A steam room is also available, offering a complete space for both exercise and relaxation.
Hotel with EV Charging Stations
Steigenberger Conti Hansa Kiel is tagged to have EV charging stations.
4-Star Hotel
This modern hotel in the heart of Kiel offers elegant accommodations with high-quality furnishings. The breakfast is exceptional in presentation and quality. Its central location allows easy access to Kiel's attractions.
Family Friendly Hotel
Hotel with Parking
EV charging stations
Guest Reviews
Steigenberger Conti Hansa Kiel is a haven of convenience and scenic beauty for visitors to Kiel. The hotel's central location, directly opposite the cruise terminal and within walking distance to the old town, the harbor and the city center, makes it an ideal choice for both short city trips and pre-cruise overnight stays. The surrounding areas, including parks and pedestrian zones, provide a tranquil setting while maintaining close proximity to vibrant city life.
Guests repeatedly highlight the hotel's perfect placement, making it easy to explore Kiel on foot. The proximity to the waterfront promenade, various restaurants, shops and other local attractions, including the Christmas markets, adds to the hotel's appeal. Public transportation is also easily accessible with a bus stop right in front of the hotel.
The view of the harbor and park from many rooms enhances the overall experience. The hotel's modern and clean rooms, combined with the friendly and accommodating staff, contribute to a pleasant stay. Facilities such as a breakfast buffet, sauna and underground parking add to the convenience and comfort.
Whether planning a cruise, sightseeing or business trips, Steigenberger Conti Hansa Kiel offers an optimal location, blending easy access to key areas with a peaceful environment. The hotel's strategic position ensures that almost every notable spot in Kiel can be reached within a matter of minutes, making it a highly recommended accommodation choice for all types of travelers.
The breakfast experience at Steigenberger Conti Hansa Kiel hotel comes highly recommended by guests with numerous reviews praising the extensive and diverse selection available at the buffet. The quality of the food is frequently noted as being of a high standard with fresh ingredients including vegan options, regional products and fresh fruit. Guests are particularly fond of the abundant and rich offerings that cater to various dietary preferences.
The breakfast atmosphere is described as pleasant and the organization is generally well-executed, although some reviews mention it can be crowded during peak times. The friendly and attentive staff add to the overall positive experience.
However, a few reviews highlight the relatively high cost of the breakfast and occasional complaints about the lack of variety or specific food items that could be served more attractively. Despite these minor issues, the consensus is that the breakfast is a delightful start to the day, offering everything most guests could desire.
Guests at the Steigenberger Conti Hansa Kiel largely enjoyed their dining experiences with many praising the delicious and beautifully presented food. The restaurant's cuisine has been described as excellent with special requests successfully catered to and a pleasant array of vegan options available. Cocktails at the bar also received high marks, being both well-crafted and enjoyable.
However, the dining options do come at a steep price with several guests noting that the cost doesn't always match the quality or variety expected. Despite the high demand for tables making it sometimes difficult to secure a dinner reservation, those who did manage to dine in the evening often found the taste of the meals to be very good, though they noted that the menu could benefit from more diversity and creativity.
Amenities such as the fitness room and the lovely central location of the hotel added to the overall positive experience. The breakfast buffet was frequently cited as very good, complementing the dinner services well.
On the downside, some guests reported that specific dishes, such as the Wiener Schnitzel, were overpriced and fell short in quality. The limited and repetitive menu was another common critique, as well as certain instances of underwhelming food presentation. Nonetheless, the general consensus leans towards a positive dining experience with some room for improvement, particularly in menu diversity and pricing strategies.
The reviews of the rooms at Steigenberger Conti Hansa Kiel present a mixed but overall positive picture. Guests frequently praised the rooms for being tastefully decorated, modern, clean and furnished with a maritime charm. Many noted the comfortable beds, quiet atmosphere and spaciousness, particularly appreciating rooms with park or harbor views. Amenities like the included refrigerator and electric kettle were highlighted as well-equipped features.
However, some rooms were described as showing signs of age or being somewhat small and in need of renovation. A few reviews mentioned issues such as poor lighting, very high temperatures and occasional cleanliness lapses. Air conditioning was not available in all rooms, which led to discomfort for some guests. There were also remarks about the hotel rooms being a bit expensive relative to their size and condition. Despite these drawbacks, guests generally found the rooms suitable for short stays, offering a cozy and functional environment.
In summary, while there are areas for improvement, the rooms at Steigenberger Conti Hansa Kiel are largely appreciated for their comfort, modern amenities and tasteful maritime decor.
Steigenberger Conti Hansa Kiel has received numerous commendations for its comfortable beds, which appear to be a common highlight among guests. Many reviewers describe the beds as very comfortable with some guests even calling them extremely good and superb. The quality of the bedding, notably the duvets and pillows, is also praised for being great and wonderfully cozy. King-size beds and spacious bed designs add to the comfort levels, contributing to restful stays.
Despite these positive aspects, some issues do surface. While many find the beds very comfortable, a few guests report problems such as duvets being too warm for the season, pillows not being particularly good and some mattresses either too soft or too hard. A few reviews mention the oversized, heavy comforters as impractical. Furthermore, there are occasional complaints about noise from plastic-covered mattresses and toppers, which detracted from the overall sleeping experience.
The hotel's quiet location and soundproofed rooms enhance the tranquil atmosphere, allowing for a peaceful night's sleep. However, guests have noted some inconsistencies, such as beds being described alternatively as too firm or too soft and issues with bedding size not being ideal for everyone.
In summary, the Steigenberger Conti Hansa Kiel generally provides a satisfying sleeping arrangement with its comfortable and often highly praised beds, though the experience can vary depending on individual preferences regarding mattress firmness and bedding weight.
Steigenberger Conti Hansa Kiel is recognized for its cleanliness and well-maintained facilities, though some aspects could benefit from improvement. Numerous reviews highlight the freshly redesigned and tidy lobby, as well as the overall cleanliness throughout the hotel. The rooms are frequently described as clean, tidy and comfortable with some guests noting the high standards of hygiene upheld by the staff.
While many guests appreciated the cleanliness, particularly emphasizing the spotless and well-kept rooms, a few experienced inconsistencies. Some rooms were found to be dusty with occasional issues such as dirty bathtubs, stained carpets and neglected bathroom grout. The bathrooms, despite being mostly clean, sometimes displayed signs of insufficient cleaning with calcified shower heads and dirty toilet areas.
Overall, the Steigenberger Conti Hansa Kiel offers a mostly clean and comfortable stay with a few areas needing more consistent attention. The friendly staff and the hotel's pleasant surroundings add to a generally positive experience, despite some room and maintenance issues that arose for certain guests.
The Steigenberger Conti Hansa Kiel is renowned for its consistently friendly, helpful and professional staff, ensuring a pleasant stay for guests. Reception staff are particularly noted for their warm welcomes and efficient check-ins, creating an inviting atmosphere from the moment of arrival. The staff's accommodating nature and service-minded approach enhance the overall guest experience, whether at the reception, bar or restaurant.
Breakfast service stands out with attentive and efficient staff, frequently mentioned for their organization and readiness to assist. Despite occasional remarks about staff shortages, the team’s friendliness and willingness to go the extra mile remain prominent highlights. While instances of unhelpful or cold reception have been reported, the overwhelming sentiment points to a kind and courteous workforce committed to guest satisfaction.
Guests often commend the hotel staff for their professionalism and exceptional service, describing interactions as pleasant and efficient. Furthermore, the ambiance created by the attentive and responsive team adds to the charm of staying at Steigenberger Conti Hansa Kiel.
The wifi experience at Steigenberger Conti Hansa Kiel garners mixed reviews from guests. Many praise the hotel's wifi, describing it as good, fast, strong and stable, ensuring a reliable internet connection. Some guests found the internet connection excellent and appreciated the fast-working wifi. However, others encountered issues such as slow and unreliable connections, cumbersome login processes and the need to register on advertising pages to access good wifi. Additionally, while standard wifi is generally good, there are extra charges for high-speed internet, which some found outdated and frustrating, particularly with the high daily rate. For a better online experience, it’s recommended to consider joining the hotel’s loyalty program, which offers high-speed internet. Despite these mixed outcomes, the overall consensus leans towards a positive experience with specific areas needing attention.
The Steigenberger Conti Hansa Kiel offers a compact but well-maintained fitness room that guests found to be a pleasant addition to their stay. The gym is equipped with state-of-the-art cardio machines which were better than many expected. Additionally, the wellness area, although small, is cute and includes a sauna that's free of charge. This accessible gym also features a calisthenics section and provides a decent variety of fitness facilities. Guests appreciated the clean and nice environment, as well as the great fitness equipment available, making it a positive aspect of the hotel for those looking to maintain their workout routines during their stay. However, some noted that the space could be larger and pointed out a lack of free weights. Overall, the fitness area was generally well-received and complemented the hotel's good central location.
While the Steigenberger Conti Hansa Kiel offers the convenience of an underground parking garage with direct access to the hotel, guests consistently highlight the significant cost associated with it. Many reviews pinpoint that the daily fees, ranging from €21 to €23, can be quite hefty. Several visitors describe the parking spaces as notably narrow, which can be challenging for larger vehicles. The garage often reaches full capacity, making parking availability limited and sometimes forcing guests to seek alternative options. On the plus side, some guests appreciated the secure and accessible nature of the underground parking, but overall, the high costs and limited space appear to be a recurring concern. There are nearby public parking alternatives, although they also come at a price. Improvement in signage and allocation could enhance the overall parking experience at the hotel.
The Steigenberger Conti Hansa Kiel Hotel offers several options for electric vehicle (EV) charging, primarily located in the underground garage, which is accessible to hotel guests. There are numerous charging stations conveniently positioned, providing sufficient support for electric cars. It's noted that the EV charging points are easily accessible and contribute positively to the hotel's amenities.
However, some issues are reported, such as the e-charging stations sometimes being occupied by non-electric vehicles and instances where enforcement of parking prohibitions for combustion engine vehicles on designated charging spots was lacking. Additionally, guests have mentioned occasional difficulties in ensuring that their requests for EV charging were fulfilled promptly.
Overall, while the convenience of having multiple charging stations is a notable advantage, better enforcement and management might further enhance the experience for guests with electric vehicles.
Steigenberger Conti Hansa Kiel offers a welcoming atmosphere for families, boasting family-friendly accommodations and attentive staff that are sensitive to the needs of children. The hotel provides a variety of room options conducive to family stays, including spacious and comfortable family rooms with scenic views. High chairs are available and the breakfast options are considerate of different dietary needs, including vegan choices for children.
Though some furniture might appear outdated, the rooms overall cater well to families, offering plenty of space even for additional cribs, which are often provided at no extra charge. The hotel staff proves to be exceptionally accommodating, allowing for later check-outs when necessary and always ready with helpful suggestions for the younger guests.
Guests also appreciate the hotel's peaceful location and consistently family-friendly environment, underlined by free breakfasts for arriving children and a restaurant that welcomes families. Despite a few criticisms regarding room availability and certain amenities, many guests have been loyal visitors for years, attesting to a mostly positive family experience.
Steigenberger Conti Hansa Kiel is commonly regarded as a standard business hotel catering effectively to business travelers. It garners praise for its well-equipped conference facilities, which include spacious conference rooms and a well-appointed business center, making it suitable for business stays and events. Many guests find the business rooms comfortable, offering superb beds and good televisions, although the desks could use more equipment to enhance productivity.
The hotel is conveniently located, making it a strategic choice for business trips. Efficient and reliable services further contribute to its appeal, along with professional service orientation. The check-in process is noted to be convenient and easy, further adding to its suitability for business travelers.
However, some aspects could be improved. Additional fees, such as those for parking in the on-site garage and lack of early check-in options, have been noted as points of contention. Reception staff are occasionally perceived as less friendly compared to other business hotels. Furthermore, the in-room facilities for professional activities are not always adequate with some guests finding the desks and workspaces lacking.
Overall, while the Steigenberger Conti Hansa Kiel positions itself well as a hotel for business purposes with many amenities focused on business guests, some operational and facility improvements could enhance the experience further.
Steigenberger Conti Hansa offers mixed accessibility features for guests with disabilities. The hotel excels in its prime location, being centrally positioned and within easy reach of public transportation, including a bus stop just outside. This makes it a great choice for city trips and for exploring the nearby old town. The staff at the hotel are notably accommodating and motivated to provide assistance, which enhances the overall accessibility experience for guests.
The hotel is equipped with wheelchair-accessible rooms and bathroom areas and there is no additional cost for booking these rooms. However, there are significant challenges that wheelchair users may face. The elevator does not adequately serve all floors, leading to difficulties, especially when descending. Additionally, the lift only goes down to the first floor, requiring guests to carry their luggage up a staircase, which can be quite cumbersome.
Lighting in the hallways is reportedly inadequate for those with impaired vision and there is a general lack of barrier-free accessibility throughout the hotel. While the bathroom areas are accessible, the bathtub height can pose an issue. Also, accessibility to the breakfast buffet is limited for wheelchair users and some guests have found it hard to manage luggage or navigate the hotel despite it being labeled as disabled-friendly.
While the hotel promises good accessibility, there are noticeable shortcomings, particularly for wheelchair users, which lead to feelings of overwhelm and exhaustion for some guests. Moreover, there is a lack of sufficient parking for disabled people and the absence of air conditioning in rooms could be a downside for some.
Overall, while Steigenberger Conti Hansa is very accessible and centrally located with excellent staff support, it has specific areas that need improvement to enhance the experience for guests with disabilities.
Steigenberger Conti Hansa Kiel consistently received praise for its modern and well-maintained aesthetic, matching its high standards in hospitality. The rooms frequently impressed guests with their luxurious furnishings, ample space and modern amenities such as adjustable shower heads. The hotel is also lauded for its luxuriously exclusive spa area, promoting a serene retreat for travelers. Guests appreciated the cleanliness and stylish decor throughout the premises, highlighting the sense of luxury with high comfort.
The breakfast offered at the hotel garnered notable acclaim for its fantastic selection, reinforcing the luxurious experience through culinary delight. The hotel's location is deemed advantageous, providing easy access to surrounding attractions.
However, some reviews indicated that the hotel fell short of the deluxe service expectations typically associated with a luxury stay with remarks about the overall value being questioned given the high prices. Despite these occasional criticisms, many guests conveyed satisfaction, noting that their experiences often surpassed expectations. The blend of modern equipment and genuine four-star quality helps Steigenberger Conti Hansa Kiel stand out as a preferable choice for travelers seeking a stylish and comfortable stay.
Steigenberger Conti Hansa Kiel stands out as a dog-friendly hotel with several amenities designed to welcome canine companions. Guests appreciate the ability to bring their dogs and enjoy the hotel's great location and beautiful premises. The hotel provides designated areas within the restaurant for guests dining with their pets, ensuring a pleasant experience for all.
Pet owners appreciate the convenience of nearby parks for dog walks and the general dog-friendly atmosphere throughout the accommodations. While some facilities cater well to pets, certain aspects like the bedding materials and room cleanliness could use improvement, as there have been mentions of strong wet dog odors and smelly pet blankets.
The hotel's policy includes a 20 euro per day fee for dogs, which some guests find a bit steep. Despite the additional cost, visitors generally find the stay satisfactory and beneficial for their dogs. However, it's worth noting that dogs are not allowed in the Comfort rooms and specific preparations in the rooms for pets are lacking.
Overall, Steigenberger Conti Hansa Kiel is praised for its welcoming service and easy access for dog owners, although improvement in room maintenance and clearer guidelines regarding pets could enhance the experience even further.
Location Show Map
Location
Guests repeatedly highlight the hotel's perfect placement, making it easy to explore Kiel on foot. The proximity to the waterfront promenade, various restaurants, shops and other local attractions, including the Christmas markets, adds to the hotel's appeal. Public transportation is also easily accessible with a bus stop right in front of the hotel.
The view of the harbor and park from many rooms enhances the overall experience. The hotel's modern and clean rooms, combined with the friendly and accommodating staff, contribute to a pleasant stay. Facilities such as a breakfast buffet, sauna and underground parking add to the convenience and comfort.
Whether planning a cruise, sightseeing or business trips, Steigenberger Conti Hansa Kiel offers an optimal location, blending easy access to key areas with a peaceful environment. The hotel's strategic position ensures that almost every notable spot in Kiel can be reached within a matter of minutes, making it a highly recommended accommodation choice for all types of travelers.
Breakfast
The breakfast atmosphere is described as pleasant and the organization is generally well-executed, although some reviews mention it can be crowded during peak times. The friendly and attentive staff add to the overall positive experience.
However, a few reviews highlight the relatively high cost of the breakfast and occasional complaints about the lack of variety or specific food items that could be served more attractively. Despite these minor issues, the consensus is that the breakfast is a delightful start to the day, offering everything most guests could desire.
Dinner
However, the dining options do come at a steep price with several guests noting that the cost doesn't always match the quality or variety expected. Despite the high demand for tables making it sometimes difficult to secure a dinner reservation, those who did manage to dine in the evening often found the taste of the meals to be very good, though they noted that the menu could benefit from more diversity and creativity.
Amenities such as the fitness room and the lovely central location of the hotel added to the overall positive experience. The breakfast buffet was frequently cited as very good, complementing the dinner services well.
On the downside, some guests reported that specific dishes, such as the Wiener Schnitzel, were overpriced and fell short in quality. The limited and repetitive menu was another common critique, as well as certain instances of underwhelming food presentation. Nonetheless, the general consensus leans towards a positive dining experience with some room for improvement, particularly in menu diversity and pricing strategies.
Rooms
However, some rooms were described as showing signs of age or being somewhat small and in need of renovation. A few reviews mentioned issues such as poor lighting, very high temperatures and occasional cleanliness lapses. Air conditioning was not available in all rooms, which led to discomfort for some guests. There were also remarks about the hotel rooms being a bit expensive relative to their size and condition. Despite these drawbacks, guests generally found the rooms suitable for short stays, offering a cozy and functional environment.
In summary, while there are areas for improvement, the rooms at Steigenberger Conti Hansa Kiel are largely appreciated for their comfort, modern amenities and tasteful maritime decor.
Beds
Despite these positive aspects, some issues do surface. While many find the beds very comfortable, a few guests report problems such as duvets being too warm for the season, pillows not being particularly good and some mattresses either too soft or too hard. A few reviews mention the oversized, heavy comforters as impractical. Furthermore, there are occasional complaints about noise from plastic-covered mattresses and toppers, which detracted from the overall sleeping experience.
The hotel's quiet location and soundproofed rooms enhance the tranquil atmosphere, allowing for a peaceful night's sleep. However, guests have noted some inconsistencies, such as beds being described alternatively as too firm or too soft and issues with bedding size not being ideal for everyone.
In summary, the Steigenberger Conti Hansa Kiel generally provides a satisfying sleeping arrangement with its comfortable and often highly praised beds, though the experience can vary depending on individual preferences regarding mattress firmness and bedding weight.
Cleanliness
While many guests appreciated the cleanliness, particularly emphasizing the spotless and well-kept rooms, a few experienced inconsistencies. Some rooms were found to be dusty with occasional issues such as dirty bathtubs, stained carpets and neglected bathroom grout. The bathrooms, despite being mostly clean, sometimes displayed signs of insufficient cleaning with calcified shower heads and dirty toilet areas.
Overall, the Steigenberger Conti Hansa Kiel offers a mostly clean and comfortable stay with a few areas needing more consistent attention. The friendly staff and the hotel's pleasant surroundings add to a generally positive experience, despite some room and maintenance issues that arose for certain guests.
Staff
Breakfast service stands out with attentive and efficient staff, frequently mentioned for their organization and readiness to assist. Despite occasional remarks about staff shortages, the team’s friendliness and willingness to go the extra mile remain prominent highlights. While instances of unhelpful or cold reception have been reported, the overwhelming sentiment points to a kind and courteous workforce committed to guest satisfaction.
Guests often commend the hotel staff for their professionalism and exceptional service, describing interactions as pleasant and efficient. Furthermore, the ambiance created by the attentive and responsive team adds to the charm of staying at Steigenberger Conti Hansa Kiel.
Wi-Fi
Gym
Parking
EV charging stations
However, some issues are reported, such as the e-charging stations sometimes being occupied by non-electric vehicles and instances where enforcement of parking prohibitions for combustion engine vehicles on designated charging spots was lacking. Additionally, guests have mentioned occasional difficulties in ensuring that their requests for EV charging were fulfilled promptly.
Overall, while the convenience of having multiple charging stations is a notable advantage, better enforcement and management might further enhance the experience for guests with electric vehicles.
Family
Though some furniture might appear outdated, the rooms overall cater well to families, offering plenty of space even for additional cribs, which are often provided at no extra charge. The hotel staff proves to be exceptionally accommodating, allowing for later check-outs when necessary and always ready with helpful suggestions for the younger guests.
Guests also appreciate the hotel's peaceful location and consistently family-friendly environment, underlined by free breakfasts for arriving children and a restaurant that welcomes families. Despite a few criticisms regarding room availability and certain amenities, many guests have been loyal visitors for years, attesting to a mostly positive family experience.
Business
The hotel is conveniently located, making it a strategic choice for business trips. Efficient and reliable services further contribute to its appeal, along with professional service orientation. The check-in process is noted to be convenient and easy, further adding to its suitability for business travelers.
However, some aspects could be improved. Additional fees, such as those for parking in the on-site garage and lack of early check-in options, have been noted as points of contention. Reception staff are occasionally perceived as less friendly compared to other business hotels. Furthermore, the in-room facilities for professional activities are not always adequate with some guests finding the desks and workspaces lacking.
Overall, while the Steigenberger Conti Hansa Kiel positions itself well as a hotel for business purposes with many amenities focused on business guests, some operational and facility improvements could enhance the experience further.
Accessible
The hotel is equipped with wheelchair-accessible rooms and bathroom areas and there is no additional cost for booking these rooms. However, there are significant challenges that wheelchair users may face. The elevator does not adequately serve all floors, leading to difficulties, especially when descending. Additionally, the lift only goes down to the first floor, requiring guests to carry their luggage up a staircase, which can be quite cumbersome.
Lighting in the hallways is reportedly inadequate for those with impaired vision and there is a general lack of barrier-free accessibility throughout the hotel. While the bathroom areas are accessible, the bathtub height can pose an issue. Also, accessibility to the breakfast buffet is limited for wheelchair users and some guests have found it hard to manage luggage or navigate the hotel despite it being labeled as disabled-friendly.
While the hotel promises good accessibility, there are noticeable shortcomings, particularly for wheelchair users, which lead to feelings of overwhelm and exhaustion for some guests. Moreover, there is a lack of sufficient parking for disabled people and the absence of air conditioning in rooms could be a downside for some.
Overall, while Steigenberger Conti Hansa is very accessible and centrally located with excellent staff support, it has specific areas that need improvement to enhance the experience for guests with disabilities.
Luxury
The breakfast offered at the hotel garnered notable acclaim for its fantastic selection, reinforcing the luxurious experience through culinary delight. The hotel's location is deemed advantageous, providing easy access to surrounding attractions.
However, some reviews indicated that the hotel fell short of the deluxe service expectations typically associated with a luxury stay with remarks about the overall value being questioned given the high prices. Despite these occasional criticisms, many guests conveyed satisfaction, noting that their experiences often surpassed expectations. The blend of modern equipment and genuine four-star quality helps Steigenberger Conti Hansa Kiel stand out as a preferable choice for travelers seeking a stylish and comfortable stay.
Dog Friendly
Pet owners appreciate the convenience of nearby parks for dog walks and the general dog-friendly atmosphere throughout the accommodations. While some facilities cater well to pets, certain aspects like the bedding materials and room cleanliness could use improvement, as there have been mentions of strong wet dog odors and smelly pet blankets.
The hotel's policy includes a 20 euro per day fee for dogs, which some guests find a bit steep. Despite the additional cost, visitors generally find the stay satisfactory and beneficial for their dogs. However, it's worth noting that dogs are not allowed in the Comfort rooms and specific preparations in the rooms for pets are lacking.
Overall, Steigenberger Conti Hansa Kiel is praised for its welcoming service and easy access for dog owners, although improvement in room maintenance and clearer guidelines regarding pets could enhance the experience even further.
No, Steigenberger Conti Hansa Kiel doesn't have any pool.
No, a spa isn't available at Steigenberger Conti Hansa Kiel.
Yes, Steigenberger Conti Hansa Kiel welcomes dogs.
Yes, parking facilities are available at Steigenberger Conti Hansa Kiel.
Yes, Steigenberger Conti Hansa Kiel has a gym.
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