Hotel am Kieler Schloss by Première Classe
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Summary of reviewsThe Hotel am Kieler Schloss by Première Classe receives positive feedback for several aspects of its offerings, making it a well-regarded choice for many travelers.
Its location stands out as a major highlight with guests appreciating its central position in Kiel's old town, close to significant landmarks, shopping streets, the harbor and public transportation hubs. The convenience for both tourists and business travelers is often noted and despite being in a bustling area, the hotel maintains a peaceful atmosphere.
Guests also commend the breakfast service, praising its early start, variety and affordability. The inclusion of specialty coffees and options suitable for various dietary needs, such as vegetarian and gluten-free choices, enhance the breakfast experience. Although some guests wished for more variety and a few encountered issues with availability, the breakfast is generally viewed as good value for money with a friendly service environment.
The hotel rooms are often described as clean and functional with basic amenities and spacious bathrooms. While many find the rooms sufficient for short stays, some feedback highlights the minimalist furnishings and small size. Certain essential items like kettles and mini-fridges are often missed and there are occasional reports of rooms needing better maintenance and more thorough cleaning.
Cleanliness overall elicits mixed reviews; some guests praise the tidy and well-maintained environment, while others report issues with dust, unclean surfaces and areas needing better upkeep. This suggests variability in housekeeping standards.
The staff at the hotel receives high marks for their friendliness, professionalism and helpfulness. Positive interactions with reception and their readiness to assist with any issues significantly enhance the overall guest experience, although there are a few instances of less favorable encounters which seem to be exceptions.
WiFi service at the hotel is appreciated for being available throughout the property and easy to set up. However, its reliability is inconsistent with several guests experiencing weak or unstable connections.
Bed comfort receives mixed feedback. While many guests find the beds comfortable and conducive to a good night's sleep, others mention issues with firmness, mattress quality and pillow size, impacting overall comfort for some.
Lastly, the hotel is noted for being pet-friendly, welcoming dogs warmly and providing basic amenities like plastic bowls and water at the reception. However, there is some inconsistency regarding pet fees and clearer communication about these charges beforehand could enhance the pet-friendly experience.
In summary, the Hotel am Kieler Schloss by Première Classe is appreciated for its central location, good breakfast value, clean and functional rooms and friendly staff, making it suitable for short stays and pet owners, though potential improvements in WiFi reliability, room amenities and cleanliness consistency could further elevate guest satisfaction.
Its location stands out as a major highlight with guests appreciating its central position in Kiel's old town, close to significant landmarks, shopping streets, the harbor and public transportation hubs. The convenience for both tourists and business travelers is often noted and despite being in a bustling area, the hotel maintains a peaceful atmosphere.
Guests also commend the breakfast service, praising its early start, variety and affordability. The inclusion of specialty coffees and options suitable for various dietary needs, such as vegetarian and gluten-free choices, enhance the breakfast experience. Although some guests wished for more variety and a few encountered issues with availability, the breakfast is generally viewed as good value for money with a friendly service environment.
The hotel rooms are often described as clean and functional with basic amenities and spacious bathrooms. While many find the rooms sufficient for short stays, some feedback highlights the minimalist furnishings and small size. Certain essential items like kettles and mini-fridges are often missed and there are occasional reports of rooms needing better maintenance and more thorough cleaning.
Cleanliness overall elicits mixed reviews; some guests praise the tidy and well-maintained environment, while others report issues with dust, unclean surfaces and areas needing better upkeep. This suggests variability in housekeeping standards.
The staff at the hotel receives high marks for their friendliness, professionalism and helpfulness. Positive interactions with reception and their readiness to assist with any issues significantly enhance the overall guest experience, although there are a few instances of less favorable encounters which seem to be exceptions.
WiFi service at the hotel is appreciated for being available throughout the property and easy to set up. However, its reliability is inconsistent with several guests experiencing weak or unstable connections.
Bed comfort receives mixed feedback. While many guests find the beds comfortable and conducive to a good night's sleep, others mention issues with firmness, mattress quality and pillow size, impacting overall comfort for some.
Lastly, the hotel is noted for being pet-friendly, welcoming dogs warmly and providing basic amenities like plastic bowls and water at the reception. However, there is some inconsistency regarding pet fees and clearer communication about these charges beforehand could enhance the pet-friendly experience.
In summary, the Hotel am Kieler Schloss by Première Classe is appreciated for its central location, good breakfast value, clean and functional rooms and friendly staff, making it suitable for short stays and pet owners, though potential improvements in WiFi reliability, room amenities and cleanliness consistency could further elevate guest satisfaction.
Dog Friendly Hotel
This hotel is dog-friendly.
Hotel for Adults Only
Guest Reviews
The Hotel am Kieler Schloss by Première Classe boasts a superb location in the heart of Kiel, ideal for both tourists and business travelers. Situated in the old town and directly in the pedestrian zone, this central position ensures that notable landmarks, shopping streets and the harbor are mere steps away. The proximity to the cruise terminal, main train station and key city attractions like the Cathedral, parks and museums means that everything is easily accessible on foot. Despite its bustling surroundings, the hotel maintains a quiet atmosphere, offering a peaceful stay. Guests appreciate its unbeatable value for money, cleanliness and friendly staff. Whether for a short trip or a cruise stopover, the hotel's location makes it a perfect base for exploring all that Kiel has to offer.
Guests staying at the 'Hotel am Kieler Schloss by Première Classe' overwhelmingly appreciated the hotel’s breakfast offerings, highlighting several key points. Breakfast kicked off early at 06:30, which many found convenient for early starts. They lauded not just the availability of standard coffee but also a range of coffee specialties such as latte macchiato and espresso. The breakfast was generally described as plentiful, balanced and varied with vegetarian and even gluten-free options available, though some wished for more diversity and the inclusion of dark bread.
The overall consensus was that the breakfast provided good value for money, especially given its affordability. Many praised the quality and freshness, specifically mentioning the delicious fruit salad and crispy rolls. Despite some criticisms about limited selection or monotonous offerings over longer stays, the breakfast generally met or even exceeded most guests' expectations for its price point.
While there were occasional mentions of the breakfast room being crowded or having a sterile atmosphere, the setting was generally considered bright and friendly. Some guests faced issues with breakfast not being available due to staffing shortages, which led to disappointments as it was a key aspect of their booking.
Service from the staff received positive feedback, enhancing the breakfast experience for many. Overall, the breakfast at the Hotel am Kieler Schloss by Première Classe was seen as a strong aspect of the stay, well-loved for its taste, variety and value.
Hotel am Kieler Schloss by Première Classe offers a mixed experience according to guest reviews. On the positive side, rooms are often described as clean, functional and newly renovated. They provide all basic amenities such as TVs, simple furnishings and spacious bathrooms. Many guests appreciated the hotel's central location, making it convenient to explore the city's attractions and harbor.
However, the rooms are generally small and minimally furnished, which might be acceptable for short stays but could be uncomfortable for longer visits. Some guests noted a lack of essential items like kettles, mini-fridges and adequate wardrobe space. Instances of uncleanliness were reported with some rooms needing serious renovation and better maintenance. Issues such as insufficient curtains, loud bathroom fans and minimalistic decor were mentioned, which might detract from the comfort.
Overall, while the hotel provides a basic, clean and functional experience at a reasonable price, it could benefit from upgrades and more attention to detail in its room furnishings and cleanliness. For travelers seeking a no-frills stay in a central location, it could be a suitable option, but those looking for more comfort and amenities might want to explore other choices.
The beds at the Hotel am Kieler Schloss by Première Classe have garnered mixed reviews from guests. On the positive side, many visitors found the beds to be comfortable, often describing them as clean, cozy and appropriate for the price. Several guests highlighted that they had a good mattress and generally enjoyed a pleasant night's sleep. Single rooms were noted to have better quality pillows and some rooms featured a superb bed with a pleasantly firm mattress.
However, there were numerous critiques as well. Some guests found the beds hard, very firm or too narrow, making comfort a concern for some. The mattresses were occasionally described as sagging or worn out and a few reviews mentioned that beds had seen better days. Pillows were frequently cited as being too large and uncomfortable, contributing to poor sleep quality for some guests. In a few instances, beds were described as being unkempt or improperly made with issues like dirty linens or mattresses without frames impacting the overall experience.
Overall, while many guests appreciated the comfort and cleanliness of the beds, others found them lacking in certain areas, such as firmness, size and pillow quality.
The reviews for the Hotel am Kieler Schloss by Première Classe present a varied picture of the hotel's cleanliness. On the positive side, many guests appreciated the cleanliness of their rooms, describing them as very clean, tidy and in good condition. This includes clean towels, fresh bed linens and functional, modern facilities. It's noted that the reception area and some common spaces also maintain a good standard of cleanliness. The cleanliness of the rooms was often praised along with the friendly service provided by the staff.
However, several reviews highlight significant problems with the cleanliness throughout the hotel. Issues such as dust on surfaces, dirty walls and cobwebs were frequently mentioned. Some guests found their rooms to be inadequately cleaned with dirt from previous guests still present, unclean bathrooms and dirty windows. Specific complaints included poorly vacuumed floors, mold in showers and an overall lack of thorough room cleaning. Common areas, such as hallways, staircases and the elevator, were also mentioned as needing more attention to cleanliness.
Additionally, the maintenance of the hotel appears to be inconsistent with multiple reports of unclean stairwells, dusty corridors and outdated or broken facilities, including shower fittings. This disparity between clean and unclean experiences suggests variability in room condition and housekeeping efficiency across different stays.
The guest reviews of the "Hotel am Kieler Schloss by Première Classe" highlighted the extraordinary friendliness and helpfulness of the hotel staff. Many guests consistently praised the reception staff for being accommodating, professional and warm with several noting the smooth and welcoming check-in process. The team at the hotel, described as friendly, attentive and courteous, made a strong positive impression. Additionally, guests appreciated the staff's availability, even during late hours and mentioned their willingness to address queries and resolve issues promptly.
Although there were isolated mentions of less favorable interactions, such as some unfriendly or detached staff members, these instances appeared to be exceptions rather than the norm. Most reviews lauded the staff’s approachable and supportive nature, evident in both their personal interactions and their efficient handling of requests and concerns.
In conclusion, while the hotel might occasionally face challenges with staff attitudes, the overwhelming sentiment among guests was that the staff's friendliness and attentiveness significantly enhanced their stay, making the overall experience at the hotel memorable and pleasant.
The WiFi at Hotel am Kieler Schloss by Première Classe receives mixed feedback from guests. On a positive note, many appreciate that WiFi is available throughout the property and the simplicity of setting it up. Guests often mention that the WiFi works well in the rooms and that they faced no issues while using it. However, there are significant and recurring complaints about the WiFi connection. Some guests report that the WiFi is weak, unstable or even non-functional with several experiencing poor connectivity or no signal at all. Be prepared for potential issues with the WiFi, although there's free access available.
The Hotel am Kieler Schloss by Première Classe is well-regarded among guests for its pet-friendly policies, making it a convenient choice for those traveling with dogs. Pets are allowed in all rooms and guests reported friendly welcomes for their furry companions, adding to the hotel's animal-friendly atmosphere. The hotel offers basic amenities such as plastic bowls and water for pets at the reception, enhancing the convenience for dog owners. However, there is some inconsistency regarding pet fees with some guests noting unexpected charges during check-in, despite claims of no extra fees.
The hotel's dog-friendly environment extends to the inclusion of animals in most areas, although dogs are not permitted in the breakfast area, which is considerate towards those with allergies. While the hotel is accommodating to pets, there was some feedback indicating a lack of specific dog-friendly amenities beyond the basics. Overall, the hotel’s pet-friendly nature and ability to welcome dogs warmly are appreciated by guests, though clarity about any potential pet fees beforehand could improve the experience.
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Location
Breakfast
The overall consensus was that the breakfast provided good value for money, especially given its affordability. Many praised the quality and freshness, specifically mentioning the delicious fruit salad and crispy rolls. Despite some criticisms about limited selection or monotonous offerings over longer stays, the breakfast generally met or even exceeded most guests' expectations for its price point.
While there were occasional mentions of the breakfast room being crowded or having a sterile atmosphere, the setting was generally considered bright and friendly. Some guests faced issues with breakfast not being available due to staffing shortages, which led to disappointments as it was a key aspect of their booking.
Service from the staff received positive feedback, enhancing the breakfast experience for many. Overall, the breakfast at the Hotel am Kieler Schloss by Première Classe was seen as a strong aspect of the stay, well-loved for its taste, variety and value.
Rooms
However, the rooms are generally small and minimally furnished, which might be acceptable for short stays but could be uncomfortable for longer visits. Some guests noted a lack of essential items like kettles, mini-fridges and adequate wardrobe space. Instances of uncleanliness were reported with some rooms needing serious renovation and better maintenance. Issues such as insufficient curtains, loud bathroom fans and minimalistic decor were mentioned, which might detract from the comfort.
Overall, while the hotel provides a basic, clean and functional experience at a reasonable price, it could benefit from upgrades and more attention to detail in its room furnishings and cleanliness. For travelers seeking a no-frills stay in a central location, it could be a suitable option, but those looking for more comfort and amenities might want to explore other choices.
Beds
However, there were numerous critiques as well. Some guests found the beds hard, very firm or too narrow, making comfort a concern for some. The mattresses were occasionally described as sagging or worn out and a few reviews mentioned that beds had seen better days. Pillows were frequently cited as being too large and uncomfortable, contributing to poor sleep quality for some guests. In a few instances, beds were described as being unkempt or improperly made with issues like dirty linens or mattresses without frames impacting the overall experience.
Overall, while many guests appreciated the comfort and cleanliness of the beds, others found them lacking in certain areas, such as firmness, size and pillow quality.
Cleanliness
However, several reviews highlight significant problems with the cleanliness throughout the hotel. Issues such as dust on surfaces, dirty walls and cobwebs were frequently mentioned. Some guests found their rooms to be inadequately cleaned with dirt from previous guests still present, unclean bathrooms and dirty windows. Specific complaints included poorly vacuumed floors, mold in showers and an overall lack of thorough room cleaning. Common areas, such as hallways, staircases and the elevator, were also mentioned as needing more attention to cleanliness.
Additionally, the maintenance of the hotel appears to be inconsistent with multiple reports of unclean stairwells, dusty corridors and outdated or broken facilities, including shower fittings. This disparity between clean and unclean experiences suggests variability in room condition and housekeeping efficiency across different stays.
Staff
Although there were isolated mentions of less favorable interactions, such as some unfriendly or detached staff members, these instances appeared to be exceptions rather than the norm. Most reviews lauded the staff’s approachable and supportive nature, evident in both their personal interactions and their efficient handling of requests and concerns.
In conclusion, while the hotel might occasionally face challenges with staff attitudes, the overwhelming sentiment among guests was that the staff's friendliness and attentiveness significantly enhanced their stay, making the overall experience at the hotel memorable and pleasant.
Wi-Fi
Dog Friendly
The hotel's dog-friendly environment extends to the inclusion of animals in most areas, although dogs are not permitted in the breakfast area, which is considerate towards those with allergies. While the hotel is accommodating to pets, there was some feedback indicating a lack of specific dog-friendly amenities beyond the basics. Overall, the hotel’s pet-friendly nature and ability to welcome dogs warmly are appreciated by guests, though clarity about any potential pet fees beforehand could improve the experience.
No, Hotel am Kieler Schloss by Première Classe doesn't have any pool.
No, a spa isn't available at Hotel am Kieler Schloss by Première Classe.
Yes, Hotel am Kieler Schloss by Première Classe welcomes dogs.
No, parking facilities aren't available at Hotel am Kieler Schloss by Première Classe.
No, Hotel am Kieler Schloss by Première Classe doesn't have a gym.
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