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Summary of reviewsHotel Am Segelhafen is well-regarded for its strategic location, particularly appreciated for its tranquility and accessibility. Situated a bit outside Kiel, the hotel is in a quiet area by the Schwentine Harbor and East Port, providing easy access for cruise passengers and those traveling to Scandinavia. The proximity to ferry terminals and an array of shops, restaurants and parks nearby make it convenient for both leisure and business visitors. While the industrial feel of the surrounding area might not appeal to everyone, the beautiful harbor views and coastal cycle route add to the charm.
The hotel’s breakfast offerings are a highlight for many guests, who commend the extensive and delicious buffet. The selection is varied and fresh, featuring items like scrambled eggs, bacon, salmon and high-quality bread and rolls. Dining on the terrace in fresh air further enriches the breakfast experience. Staff friendliness and attention to guests’ breakfast preferences are also notable positives. Despite a few mentions of simpler offerings, the consensus is that the breakfast is substantial and satisfying.
Dinner options, while not available onsite, are well-supported by nearby restaurants, including the highly praised Alte Mühle. Information about dining alternatives is provided and despite some establishments having rest days, the area generally offers good culinary experiences.
Rooms at Hotel Am Segelhafen are frequently praised for their cleanliness and spaciousness. Descriptions such as “spotlessly clean” and “well-maintained” are common. The rooms are comfortable and functional, offering amenities like air conditioning and good bedding. Family rooms and three-person rooms receive particular kudos for their size and comfort. Despite some rooms being described as outdated, the overall cleanliness and practicality overshadow minor concerns.
The high standards of cleanliness extend throughout the entire hotel with guests consistently noting the pristine condition of rooms and bathrooms. The overall tidy and well-maintained environment, coupled with secure bike storage, adds to the guests' positive experiences.
The hotel’s staff consistently earn high praise for their friendliness, helpfulness and attentiveness. The reception team is repeatedly described as welcoming and accommodating, ensuring that guests feel well-cared-for throughout their stay.
WiFi service at the hotel is generally reliable and fast with most guests finding it sufficient for their needs. Though there are occasional issues, the positive experiences with the internet connection are more frequent.
Parking is another strong point with the hotel offering both free and paid options. The underground garage and ample free parking spaces are appreciated for their convenience and security, making it easy for guests traveling by car.
The beds at the hotel receive mixed reviews. While many guests find them comfortable and conducive to a good night's sleep, there are recurring comments about the mattresses being too soft or saggy. This indicates that satisfaction with the bedding largely depends on personal preference.
As a three-star hotel, Am Segelhafen surpasses expectations with its cleanliness, service and exceptional breakfast. It caters well to families and complies diligently with health guidelines, offering peace of mind to its guests. Despite being budget-friendly, the hotel manages to deliver a level of service that feels more luxurious.
The hotel is also accommodating to pets, providing a dog-friendly atmosphere that many guests appreciate. While there was an isolated incident related to dog check-in and some concerns about traffic noise affecting pets, overall, the hotel is a convenient choice for travelers with dogs.
Overall, Hotel Am Segelhafen offers a pleasant, convenient and comfortable stay, making it a reliable option for various types of travelers. Show more
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Categories
Hotel with Parking
This hotel is included in the list of hotels with parking in Kiel.
EV charging stations
3-Star Hotel
This hotel offers a great location and comfortable accommodations. Guests appreciate its proximity to local attractions.
Hotel with EV Charging Stations
Dog Friendly Hotel
Room Types
Single RoomModern room with free Wi-Fi.
Double RoomModern room with free Wi-Fi.
Triple RoomModern room with free Wi-Fi.
Quadruple RoomModern room with free Wi-Fi.
Comfort Double RoomModern room with free Wi-Fi. Some of these rooms have a terrace, but these are subject to availability and are not guaranteed. Please request a terrace when making your reservation.
This room also features parquet floors and either a bathtub or a level-access shower.
Comfort Single RoomModern room with free Wi-Fi.
This room also features parquet floors and either a bathtub or a level-access shower.
Economy Single RoomThis air-conditioned single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Hotel Am Segelhafen enjoys a favorable location that suits various types of travelers. Situated slightly outside of Kiel, it offers a quiet and serene environment, ideal for those looking to unwind. The hotel is in close proximity to the Schwentine Harbor and East Port, making it convenient for cruise passengers and those traveling to Scandinavia. The ferry terminal is just a short walk away, providing easy access to the city center and train station, often in under 15 minutes.
The location is particularly praised for its accessibility. Guests found the transport connections excellent with regular ferries and buses stopping nearby, ensuring smooth travel whether heading to downtown Kiel or local attractions. Shops, restaurants and parks are also within walking distance, adding to the convenience. The vicinity to the university and the industrial area around the old fish market makes it a practical choice for both leisure and business visitors.
While the hotel sits by a main street, the quiet neighborhood and scenic harbor view create a tranquil atmosphere. Many appreciated the beautiful setting by the water, including the yacht harbor and the coastal cycle route. The free parking and ease of access by car were additional perks mentioned by guests.
Despite some remarks about the area feeling industrial or less appealing, the positive aspects of its strategic location, convenience and peaceful surroundings predominantly shine through. For those with specific objectives like ferry transport, harbor activities or business at nearby institutions, Hotel Am Segelhafen offers an optimal base.
Breakfast
Guests of Hotel Am Segelhafen have shared overwhelmingly positive reviews about the hotel's breakfast offerings. The breakfast buffet is extensively praised for being very good, delicious and plentiful with a wide variety of options that cater to diverse tastes. Many guests appreciated the fresh and tasty selection, highlighting items such as scrambled eggs, bacon, salmon and cheese, which were all noted for their freshness. The quality of the bread and rolls also received specific commendation.
The breakfast was described as being rich, balanced and varied with some reviewers noting that it left no desires unmet. Guests enjoyed the opportunity to dine on a nice terrace with fresh air adding to the pleasant breakfast experience. The staff's friendliness and their ability to meet breakfast wishes were also highlighted as positive aspects.
Despite some comments about standard or simple offerings, the overall consensus was that the breakfast was substantial and satisfying, making it a highly recommended part of the stay. Additionally, the breakfast setup, including the neat presentation and sufficient, well-equipped selections, further added to the guests' enjoyment. Some guests even mentioned planning a return visit specifically for the breakfast.
Dinner
Hotel Am Segelhafen has received a mix of reviews when it comes to dinner options. While the hotel itself does not have a dedicated restaurant and only offers fast food nearby, there are dining alternatives in the vicinity. Guests have noted that the Alte Mühle offers great food and that there are several restaurants within walking distance, including one just a 5-minute stroll away. Despite some nearby establishments having a ruhetag (rest day), the area does offer good dining experiences with options for seafood cuisine. On arrival, guests appreciated the information provided about nearby dinner options, even though some felt this information could have been more detailed. Additionally, the adjoining restaurant was noted to have clean restrooms. Overall, while the immediate neighborhood may not be particularly inviting, the presence of quality dining options nearby enhances the dining experience for guests staying at the Hotel Am Segelhafen.
Rooms
Hotel Am Segelhafen offers a variety of room options, receiving commendation for their commendable cleanliness and spaciousness. Reviewers frequently highlight the cleanliness with terms like “clean and well-kept,” “spotlessly clean,” and “well-maintained” being prevalent. The rooms are often described as spacious and comfortable, meeting guests’ needs with several mentions of large family rooms and bright, airy spaces.
The hotel provides functional and practical accommodations, featuring amenities such as air conditioning and good bedding. The rooms range from large, well-equipped spaces to smaller, more simple setups, catering to different preferences. Notably, family rooms are well-received for their ample space, while three-person rooms are noted for their size and comfort.
Despite some rooms being described as outdated, the functionality and cleanliness of the facilities are appreciated. Bathrooms vary greatly with some being spacious and modern, while a few reviews suggest the need for renovation. Noise from rooms facing the street and the main road is a minor issue for some guests, but overall, many rooms offer a quiet and peaceful stay, especially those facing the marina or with a terrace.
The accommodations are also practical with additional features like small service corners for coffee or tea and well-equipped rooms often meeting guests’ expectations. The hotel's unique location and the presence of useful facilities, like parking and air-conditioned rooms, contribute positively to the overall guest experience.
In summary, Hotel Am Segelhafen is well-regarded for its clean, spacious rooms that provide practical comfort, making it a reliable choice for both short stays and family vacations.
Beds
At Hotel Am Segelhafen, the bed situation has elicited a range of reactions from guests. The majority of reviews highlight the comfort of the beds with many guests describing them as comfortable, good, very good and even extremely comfortable. Several reviews mention that the beds contributed to a good night's sleep with some guests noting that the beds were suitable even for those with back issues.
However, there is a notable trend regarding the softness of the mattresses. Numerous guests felt that the mattresses were too soft or much too soft with some even indicating they were worn out or saggy. This softness didn't work for everyone, particularly for those who prefer a firmer sleeping surface. Despite these critiques, others found the beds pleasant and praised their comfort, indicating that preference plays a significant role in guest satisfaction with the bedding.
Overall, while the bedding at Hotel Am Segelhafen seems to offer a high degree of comfort for many, the softness of the mattresses is a recurring point of contention.
Cleanliness
Hotel Am Segelhafen has garnered a strong reputation for its cleanliness, indicated by an overwhelming number of positive comments from guests. The entire hotel is frequently described as clean with particular emphasis on the pristine condition of the rooms and bathrooms. Words like spotless, well-maintained and tidy are commonly used, reflecting the high standards of hygiene that the hotel maintains. Guests have consistently praised the hotel's clean and cozy rooms, noting that the cleanliness extends to all areas of the property.
The rooms are not only clean but also described as bright, spacious and functional with adequate ventilation and air conditioning, which enhances the overall comfort. The well-kept and tidy condition of the bathrooms also contributes to guest satisfaction, although there were a few mentions of persistent rust stains and occasional lapses in cleaning specific areas like the shower or floor tiles.
The hotel’s secure bike storage adds an extra layer of convenience for guests and the friendly and helpful staff further enhance the positive experience. While a few minor cleanliness issues were mentioned, they are vastly outweighed by the overall satisfaction with the hotel's cleanliness, making Hotel Am Segelhafen a reliable option for those prioritizing hygiene and a well-maintained environment.
Staff
Hotel Am Segelhafen consistently impresses with its outstanding customer service, evident through numerous guest reviews. From the moment of arrival, guests are greeted with a friendly welcome, setting the tone for a pleasant stay. The reception staff receive high praise, often described as super friendly, extremely helpful and accommodating. Guests frequently highlight the prompt and attentive service, noting the staff's readiness to assist with any needs.
Throughout their stay, visitors find the hotel personnel to be consistently courteous, respectful and considerate. The staff's friendliness is remarked upon repeatedly with many reviews mentioning the positive interactions with both receptionists and housekeeping. The attentive and welcoming nature of the staff ensures guests feel well-cared-for and valued.
Overall, Hotel Am Segelhafen excels in providing a warm and hospitable environment, thanks to its team of genuinely friendly and dedicated staff.
Wi-Fi
Hotel Am Segelhafen offers a generally positive experience with its WiFi services, as noted by guests in their reviews. The majority of comments highlight the reliability and functionality of the internet connection with many guests appreciating the free access to a highly available and fast WiFi network. Phrases such as "good WiFi," "reliable WiFi," and "free and functional Wi-Fi" reflect the satisfaction of many visitors. Additionally, some reviews commend the high-speed and stable nature of the internet connection, further underlining its effectiveness. However, it should be noted that not all reviews were uniformly positive with a few instances of guests finding the WiFi poor or hopeless. Despite these occasional issues, the overall impression of the hotel's internet service remains favorable.
Parking
Hotel Am Segelhafen offers a wide array of parking options that have left a positive impression on many guests. The hotel provides several convenient and plentiful parking spaces, both free and paid. Notable mentions include a spacious underground garage available for an additional fee, which accommodates larger cars efficiently. Guests often highlight the ample free parking available directly behind the hotel and in the immediate vicinity, making it convenient for those traveling by car.
The underground parking garage receives frequent praise for its size and the abundance of spaces it offers. Various reviews point out that the parking facilities are convenient, secure and versatile with guests appreciating the ease of access and the ability to leave their car securely parked while exploring the area. The presence of free parking options, especially the ones located on the shipyard site and the nearby Netto parking lot, has been particularly appreciated.
However, a few reviews mention issues such as smelly garbage cans and the parking being on someone else's property. Despite these minor drawbacks, the majority consensus appears to be that the hotel provides very good parking possibilities, contributing to a hassle-free stay for guests driving to the hotel.
3 Star
Hotel Am Segelhafen in Kiel presents itself as a reliable choice for both city trips and short stays. While initial impressions of the hotel might not be overly inviting, the experience quickly improves thanks to its exceptional service, which surpasses typical expectations for a three-star establishment. Visitors can expect clean, simple accommodations with options between economy and comfort rooms. The hotel is highly praised for its rich and satisfying breakfast, widely regarded as almost perfect for the standard. Families with children will find the hotel particularly suitable, enhancing its appeal for a broad array of travelers. Additionally, the hotel diligently complies with all health guidelines, providing peace of mind for its guests. Though it is a budget-friendly option, the level of service and attention to detail make it feel much more luxurious.
Dog Friendly
'Hotel Am Segelhafen' welcomes pets and provides a dog-friendly atmosphere, ensuring that dogs are treated kindly as guests. The hotel allows pets and many visitors appreciate that dogs are welcome. There is good parking which accommodates travelers with dogs. However, there was an isolated incident where a lack of dog check-in led to an issue and some guests noted that the traffic noise made their dogs restless. Overall, the hotel is accommodating to travelers with pets, making it a convenient choice for dog owners.
No, Hotel Am Segelhafen doesn't have any pool.
No, a spa isn't available at Hotel Am Segelhafen.
Yes, Hotel Am Segelhafen welcomes dogs.
Yes, parking facilities are available at Hotel Am Segelhafen.