Asotel
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Summary of reviewsAsotel enjoys high praise for its prime location in the heart of Kharkiv. The hotel is ideally situated close to the bus station, metro, shops and pharmacies, making it highly convenient for travelers. Guests appreciate the proximity to major attractions such as Shevchenko Park, the planetarium and the book market, all within walking distance. The neighborhood balances centrality with a cozy and quiet ambiance, which is particularly valued by families and those seeking a peaceful yet accessible stay. Additionally, the ability to order food directly to the reception enhances convenience and many guests feel that the hotel offers good value for its location.
When it comes to the rooms, guests have had mixed experiences. Many commend the rooms for being clean, cozy and spacious with good views, complemented by friendly staff which enhances the stay. However, there are noted issues with outdated furnishings, cleanliness and maintenance in some rooms. Specific complaints include stained carpets, hard beds, sagging sofas and limescale in bathrooms, indicating a need for upgrades and better upkeep.
Cleanliness overall sees varied reviews. While many guests found their rooms clean and well-maintained, others pointed out significant concerns such as dirty carpets, stained linens and instances of mold and pests. Maintenance issues like peeling wallpaper and rusty fixtures have been noted and some guests experienced inadequate cleaning during longer stays.
The staff at Asotel are generally praised for their friendliness and responsiveness with individuals like Victoria and Larisa receiving special mentions. Guests appreciate the quick and smooth check-in and check-out processes, which add to their overall positive experiences. However, there have been occasional reports of unfriendly behavior and poor communication.
Complimentary Wi-Fi is provided and while it generally works well, connectivity issues have been reported, especially on higher floors. Despite these challenges, the hotel ensures constant electricity and all essential amenities.
The beds at Asotel receive mixed reviews. Many guests find the mattresses very comfortable and conducive to a good night's sleep. However, issues with cleanliness and the condition of the bedding and mattresses are common, indicating a need for more consistent maintenance.
As a budget-friendly destination, Asotel aligns well with its star rating. Guests acknowledge that while the amenities might suit a 2-star rather than a 3-star establishment, the hotel meets essential needs at a reasonable price, making it a suitable choice for those seeking basic accommodations without frills.
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When it comes to the rooms, guests have had mixed experiences. Many commend the rooms for being clean, cozy and spacious with good views, complemented by friendly staff which enhances the stay. However, there are noted issues with outdated furnishings, cleanliness and maintenance in some rooms. Specific complaints include stained carpets, hard beds, sagging sofas and limescale in bathrooms, indicating a need for upgrades and better upkeep.
Cleanliness overall sees varied reviews. While many guests found their rooms clean and well-maintained, others pointed out significant concerns such as dirty carpets, stained linens and instances of mold and pests. Maintenance issues like peeling wallpaper and rusty fixtures have been noted and some guests experienced inadequate cleaning during longer stays.
The staff at Asotel are generally praised for their friendliness and responsiveness with individuals like Victoria and Larisa receiving special mentions. Guests appreciate the quick and smooth check-in and check-out processes, which add to their overall positive experiences. However, there have been occasional reports of unfriendly behavior and poor communication.
Complimentary Wi-Fi is provided and while it generally works well, connectivity issues have been reported, especially on higher floors. Despite these challenges, the hotel ensures constant electricity and all essential amenities.
The beds at Asotel receive mixed reviews. Many guests find the mattresses very comfortable and conducive to a good night's sleep. However, issues with cleanliness and the condition of the bedding and mattresses are common, indicating a need for more consistent maintenance.
As a budget-friendly destination, Asotel aligns well with its star rating. Guests acknowledge that while the amenities might suit a 2-star rather than a 3-star establishment, the hotel meets essential needs at a reasonable price, making it a suitable choice for those seeking basic accommodations without frills.
Dog Friendly Hotel
Asotel is listed as a pet-friendly hotel. Its presence on multiple lists indicates that it consistently provides adequate services for pet owners.
Cheap Hotel
Asotel provides budget accommodation. It is located near the city center.
3-Star Hotel
This hotel offers comfortable accommodations and is well-regarded. It provides essential amenities for a pleasant stay. The hotel is located close to Kravtsova pereulok.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Guest Reviews
Asotel boasts an exceptional location, placing guests right in the heart of the city center. Its proximity to key amenities such as the bus station, metro, shops and pharmacies makes it incredibly convenient for travelers. Guests frequently commend its central position, noting that it's within a short walking distance to many of Kharkiv's main attractions, including the planetarium and book market.
The hotel's neighborhood is described as a fairly quiet area and despite its centrality, it retains a cozy, comfortable ambiance. This balance of bustling central access and peaceful surroundings is highly appreciated. The convenience extends to family travelers who find it easy to navigate both on foot and via the nearby subway. Additionally, the location affords magnificent views of the city, especially from rooms that look out over notable sights like Shevchenko Park, which is just minutes away.
Travelers also highlight the advantage of being able to order food directly to the reception for delivery, enhancing the ease of their stay. In terms of value, many guests feel the price is reasonable given the prime location, making Asotel a solid choice for budget-conscious visitors who still want to be close to the action.
Overall, Asotel's superb location, coupled with friendly staff and comfortable living conditions, consistently earns high marks from guests seeking a convenient and central base for their Kharkiv adventures.
Asotel presents a mixed bag of experiences when it comes to its rooms. On the positive side, several guests have highlighted the cleanliness and comfort of the rooms. Many found them to be cozy, spacious and offering a good view. The staff is also noted for being friendly, which enhances the overall experience. However, several areas call for improvement. Some rooms, like Room No. 11 ("Comfort"), require significant repairs or at least a partial upgrade, as they show signs of wear and are plagued by issues such as stained carpets, sagging sofas and hard beds. The condition of various items in the rooms appears outdated and often depressing with reports of limescale in bathrooms and other signs of neglect. Cleanliness in some instances is a concern with instances of guests finding their rooms not particularly clean or not cleaned at all over a span of several days. Furthermore, there are notable issues with bedding quality and mattress comfort. While the rooms have a charming appearance, the overall maintenance and condition could benefit from some focused attention.
Nestled within the bustling areas Asotel's reviews on their bedding present a mix of feedback with notable highlights revolving around the comfort of the beds themselves. Guests frequently praised the mattresses, describing them as comfortable and even perfect for a restful night's sleep. However, there are also consistent reports of issues related to cleanliness and maintenance. Some guests noted that bedding appeared dirty, stained or not changed regularly and there were instances where mattresses seemed worn or damaged, affecting sleep quality. While the comfort of the mattresses stands out as a significant positive, attention to cleanliness and regular upkeep of the bedding and mattresses could enhance the overall experience.
Asotel has garnered mixed reviews regarding its cleanliness with many guests commending the hotel for its clean and cozy rooms. Several reviews emphasize that rooms were clean, tidy and well-maintained, offering a comfortable and pleasant stay.
However, a significant portion of the feedback highlights serious issues regarding cleanliness. Some guests encountered dirty carpets, stained bed linens and unclean towels. Reports of mold, spiders and even cockroaches in the rooms suggest that some areas are neglected. Maintenance issues like peeling wallpaper, rusty fixtures and inadequate bathroom facilities were also noted. Additionally, there were complaints about the lack of thorough cleaning during longer stays with some guests mentioning that their rooms had not been cleaned for several days or even prior to their arrival.
While the hotel has potential with its cozy interior and commendable effort in some aspects of cleanliness, it requires substantial improvements in housekeeping and maintenance to ensure a consistently pleasant experience for all guests.
The reception staff at 'Asotel' have garnered considerable praise from guests for their exceptional friendliness and attentiveness. Descriptors like "friendly," "welcoming," and "responsive" repeatedly surface in the reviews, underscoring a consistently positive experience with the hotel's personnel. Administrators and receptionists, especially individuals like Victoria and Larisa, have left lasting positive impressions for their helpful and pleasant demeanor. Guests frequently mention quick and convenient check-in and check-out processes, which add to their overall satisfaction.
However, it's worth noting that some guests have reported less favorable experiences, such as encountering staff with unhappy expressions or perceiving a lack of care regarding maintenance issues. Instances of poor communication and rudeness have also been highlighted by a few. Despite these occasional criticisms, the consensus leans heavily toward a friendly and accommodating team, making guests feel almost like family.
Asotel offers complimentary Wi-Fi, which is appreciated by guests for its moments of good connectivity. However, the Wi-Fi experiences occasional inconsistencies, particularly on the fourth floor, where availability fluctuates. Some guests have encountered issues with the internet, noting unstable connections that can disrupt online activities like video calls. Despite these challenges, the hotel ensures constant electricity and provides all essential amenities for a comfortable stay.
Asotel provides basic accommodations that align with its budget-friendly pricing. Guests acknowledge that the rooms are appropriate for a lower star rating with some suggesting that the amenities meet the expectations for a 2-star establishment rather than a 3-star. Visitors appreciate getting the essentials for a reasonable cost, describing it as a decent place, especially for those looking for hostel-like facilities. While some guests did not encounter the features typically associated with a higher-star rating, the overall sentiment reflects that the hotel delivers on what is promised for its price point, fulfilling essential needs without excess.
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Location
The hotel's neighborhood is described as a fairly quiet area and despite its centrality, it retains a cozy, comfortable ambiance. This balance of bustling central access and peaceful surroundings is highly appreciated. The convenience extends to family travelers who find it easy to navigate both on foot and via the nearby subway. Additionally, the location affords magnificent views of the city, especially from rooms that look out over notable sights like Shevchenko Park, which is just minutes away.
Travelers also highlight the advantage of being able to order food directly to the reception for delivery, enhancing the ease of their stay. In terms of value, many guests feel the price is reasonable given the prime location, making Asotel a solid choice for budget-conscious visitors who still want to be close to the action.
Overall, Asotel's superb location, coupled with friendly staff and comfortable living conditions, consistently earns high marks from guests seeking a convenient and central base for their Kharkiv adventures.
Rooms
Beds
Cleanliness
However, a significant portion of the feedback highlights serious issues regarding cleanliness. Some guests encountered dirty carpets, stained bed linens and unclean towels. Reports of mold, spiders and even cockroaches in the rooms suggest that some areas are neglected. Maintenance issues like peeling wallpaper, rusty fixtures and inadequate bathroom facilities were also noted. Additionally, there were complaints about the lack of thorough cleaning during longer stays with some guests mentioning that their rooms had not been cleaned for several days or even prior to their arrival.
While the hotel has potential with its cozy interior and commendable effort in some aspects of cleanliness, it requires substantial improvements in housekeeping and maintenance to ensure a consistently pleasant experience for all guests.
Staff
However, it's worth noting that some guests have reported less favorable experiences, such as encountering staff with unhappy expressions or perceiving a lack of care regarding maintenance issues. Instances of poor communication and rudeness have also been highlighted by a few. Despite these occasional criticisms, the consensus leans heavily toward a friendly and accommodating team, making guests feel almost like family.
Wi-Fi
3 Star
No, Asotel doesn't have any pool.
No, a spa isn't available at Asotel.
Yes, Asotel welcomes dogs.
No, parking facilities aren't available at Asotel.
No, Asotel doesn't have a gym.
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