Khao Lak8.66588200,
98.24845800,
67/238, Moo 5, Bang Niang Beach, Khuk Khak, Takua Pa, Phang Nga(Show on Map)
8.7
Very Good
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Summary of reviewsThe Waters Khao Lak by Katathani - SHA Extra Plus is highly praised for its exceptional service and central yet serene location. Nestled in the heart of Khao Lak, this hotel is conveniently close to local markets, restaurants, shops and the beach, allowing guests to easily explore nearby attractions while enjoying a tranquil ambiance. The friendly and accommodating staff, often cited as the best aspect of the hotel, contribute significantly to the warm and welcoming atmosphere.
Guests commend the well-maintained, spacious rooms equipped with modern amenities and particularly appreciate the direct pool access available in some rooms, deeming them worth the extra cost. The property’s cleanliness is consistently highlighted with spotless rooms and pool areas ensuring a comfortable stay.
The breakfast offerings receive favorable reviews for their variety and quality, catering to diverse tastes with a mix of Western and Thai cuisine. However, some guests noted that more variety and attention to special dietary needs could enhance the experience further. The on-site restaurant provides delicious Italian cuisine, though the limited Thai and vegetarian options led some visitors to dine elsewhere.
Families find The Waters Khao Lak welcoming, particularly enjoying the pool access rooms which offer ample space and convenience. The pool area, characterized by its beauty and tranquility, is a standout feature, providing guests with multiple options for relaxation without overcrowding.
While the beds are generally very comfortable and spacious, some guests found them a bit hard, but this was mitigated by the hotel's readiness to provide mattress toppers.
Overall, The Waters Khao Lak by Katathani - SHA Extra Plus offers excellent value for money, a serene environment and exceptional service, making it an ideal destination for travelers looking to enjoy Khao Lak's attractions and hospitality. Despite some minor Wi-Fi connectivity issues and occasional lapses in dining variety, the majority of guests leave with a highly positive impression of their stay. Show more
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Categories
Resort Taking Steps Towards Sustainability
The Waters Khao Lak is part of the Katathani Collection, which integrates sustainability principles into its core business strategy, focusing on water conservation, energy efficiency, and waste reduction.
Resort for Honeymoon
The Waters Khao Lak by Katathani offers stylish rooms with direct access to shared pools, creating a unique and social atmosphere. It features modern design and comfortable accommodations, ideal for couples seeking a contemporary honeymoon experience. The resort's numerous pools and convenient location enhance its appeal.
Resort with Spa
The Waters Khao Lak by Katathani offers a relaxing environment and very good overall services. The resort provides spa treatments.
Family Friendly Resort
This resort offers family-friendly accommodations and a range of activities suitable for all ages. Its location near Bang Niang Beach provides easy access to various attractions.
Romantic Resort
Explicitly listed as an adults-only property, The Waters Khao Lak ensures a quiet and mature setting ideal for couples. Its design, often centered around extensive water features and pools, offers relaxing and potentially intimate spots.
Resort with Swimming Pool
The Waters Khao Lak by Katathani provides excellent pool access and a comfortable stay. The resort is well-maintained and offers various amenities.
Outdoor Pool
Resort with Gym
The hotel provides access to fitness facilities, which allows visitors to keep up with their exercise routines. The equipment supports a variety of workouts.
4-Star Resort
This resort provides a modern and stylish experience with multiple swimming pools and comfortable accommodations. Its focus on providing a relaxing environment and quality service makes it a top choice.
Resort with Outdoor Pool
This resort features six swimming pools, including a large outdoor pool surrounded by tropical gardens. They offer pool access rooms, allowing guests to step directly into a pool from their accommodation.
Resort near The Beach
Room Types
Bay Romance RoomThis air-conditioned room features a built-in wardrobe and an en suite bathroom with shower facilities and an in-room freestandting bathtub or a spa bath at the terrace. It features either pond or pool views.
Bay RoomLarge air-conditioned room features spacious glass-walled bathroom. Some rooms feature pool views.
Bay Grand SuiteFeaturing warm lighting, this spacious air-conditioned suite offers a living room, a kitchenette with a dining area and a bed-side bathtub.
Upper Pool Access Room Located on the upper floor of a two-storey building, room features direct access stairs to the pool from the balcony.
Water Pool Access RoomThis room offers direct access to the pool from the spacious patio. It features modern amenities and floor-to-ceiling glass windows.
Bay Room (Bay Wing)A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room. The unit has 1 bed.
Upper Pool Access (Water Wing)The spacious twin/double room offers air conditioning, a seating area, a balcony with pool views as well as a private bathroom boasting a shower. The unit has 3 beds.
Water Pool Access (Water Wing)The spacious twin/double room offers air conditioning, a seating area, a balcony with pool views as well as a private bathroom boasting a shower.
Bay Room (upgrade Upper Pool Access)The spacious double room provides air conditioning, a seating area, a balcony with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Upper Pool Access (upgrade Water Pool Access)The spacious double room provides air conditioning, a seating area, a balcony with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
The Waters Khao Lak by Katathani - SHA Extra Plus boasts an enviable location that places guests in the heart of Khao Lak. Reviews highlight its proximity to the local market, numerous restaurants and shops, all within a short walking distance. Guests appreciate the convenience of being close to the vibrant Bang Niang area with its variety of dining and bar options and the easy access to the beach, which is just a few minutes' walk away.
Moreover, the hotel’s central setting does not compromise the tranquil ambiance, ensuring a peaceful stay despite being close to bustling areas. The hotel is praised for its beautiful pool area and the unique advantage of direct room access to the pool, which adds to the overall comfort and privacy. The layout of the property, combined with friendly and accommodating staff, enhances the guest experience, making it a highly recommended spot for anyone looking to explore the local attractions with ease.
Whether aiming for a quick trip to the market for delicious, affordable food or a leisurely stroll to the beach, the hotel's location makes it an ideal base. Excellent value for money and the serene yet central setting further contribute to its appeal, establishing it as a prime choice for travelers seeking convenience and relaxation in Khao Lak.
Breakfast
The breakfast at The Waters Khao Lak by Katathani - SHA Extra Plus has generally received favorable feedback with many guests praising its abundance, variety and delicious offerings. There is a significant selection available each morning, including a mix of Western dishes such as pancakes, bacon and eggs, as well as Thai cuisine. The breakfast buffet is consistently well-stocked and some guests appreciated the made-to-order omelette station and freshly prepared coffee and cappuccino.
Guests have highlighted the extensive and diverse range of items available, catering to different preferences with both local and European options. The buffet includes a rich assortment of food, often described as delicious and sufficient for a satisfying start to the day. Many found the variety commendable with something to suit every taste and remarked on both the quality and the pleasant service from the staff.
Despite the mostly positive remarks, there were a few criticisms. Some guests noted that the breakfast could be more varied, remarking that the selection was a bit basic or even meager when compared to other hotels. A few reviews mentioned that the options felt repetitive over longer stays. Specific feedback indicated that the breakfast might not fully meet the expectations of British guests and there were also comments about the limited vegetarian and vegan options.
In summary, while the breakfast at The Waters Khao Lak by Katathani is widely regarded as excellent and abundant, a bit more diversity and attention to special dietary requirements could enhance the overall experience even further.
Dinner
The Waters Khao Lak by Katathani - SHA Extra Plus offers a primarily Italian dining experience at its on-site restaurant. Many guests found the Italian cuisine to be delicious and of excellent quality, noting that the food was good whether enjoyed at the bar, restaurant or through room service with generous portions at reasonable prices. However, the restaurant's menu is almost exclusively Italian with limited options for Thai food and a scarcity of vegetarian dishes, which led some guests to seek alternatives at nearby restaurants. While some reviews mentioned a positive dining experience with both good Italian and Thai dishes available for lunch, others expressed disappointment with the dinner offerings. Additionally, suggestions were made for potential improvements in cleanliness and maintenance of dining areas. For those looking for a dining change, Flora's restaurant Sire came highly recommended as a standout in Khao Lak.
Rooms
'The Waters Khao Lak by Katathani - SHA Extra Plus' has received commendable feedback regarding its rooms. The property's rooms are praised for their size, cleanliness and comfort. Many guests appreciated the large and spacious rooms equipped with modern amenities including a fridge, safe and kettle. The rooms offering direct pool access received significant acclaim for their convenience and appeal with several guests deeming them worth the extra cost. Comfortable beds and effective air conditioning further add to the satisfaction.
While the rooms are well-maintained and beautifully furnished, some guests mentioned that they appear a bit dated and could benefit from a fresh coat of paint. Despite this, the overall room experience remains positive, particularly due to their large bathrooms and ample storage space. Views from the rooms are also a highlight, providing a pleasant atmosphere for relaxation.
The pool access rooms, often described as gorgeous and splendid, stood out as a favorite, allowing guests to transition seamlessly from their terrace to the inviting pool waters. The daily cleaning service received high marks for keeping the rooms in pristine condition. Nonetheless, rooms remain cozy and private, contributing to the overall appeal of staying at this hotel. The staff's responsiveness in addressing room concerns and providing upgrades further enhanced the guest experience.
Beds
The Waters Khao Lak by Katathani - SHA Extra Plus garners mixed reviews when it comes to the comfort of its beds. On the positive side, many guests praise the beds for being very large, super comfy and extremely comfortable. Several reviews highlight that the beds are not only spacious but equipped with good mattresses, contributing to a highly comfortable sleeping experience. The availability of big, cozy bath robes also adds to the overall comfort.
However, some guests pointed out that the mattresses tend to be on the harder side, which could be a bit uncomfortable, especially for side sleepers. A few comments mention that the bedding could use some improvement with isolated instances of torn and unclean linens. Despite this, requests for mattress toppers are accommodated, enhancing comfort where necessary.
In summary, while the majority of guests find the beds at The Waters Khao Lak very comfortable and spacious, a few have noted issues with hardness and bedding quality.
Cleanliness
The Waters Khao Lak by Katathani - SHA Extra Plus generally receives high marks for its cleanliness, making it a standout choice for travelers seeking a well-maintained and immaculate environment. Guests frequently highlight the spotless conditions of both the hotel rooms and pool areas, describing them as exceptionally clean and well-maintained. Housekeeping is praised for its consistent and thorough daily cleaning with rooms being regularly tidied, water bottles replenished and supplies such as tea and coffee always available.
Although there are isolated remarks about specific cleanliness issues, such as dirty air conditioning units or occasional lapses in pool maintenance, these seem to be the exception rather than the rule. The majority of the feedback underscores a high standard of cleanliness throughout the facility with several guests noting the impeccably clean rooms and facilities that contribute to a very comfortable stay.
In essence, The Waters Khao Lak by Katathani offers a reliably clean and welcoming environment, which, combined with its quiet and private setting, creates a pleasant and relaxing experience for guests.
Staff
The Waters Khao Lak by Katathani - SHA Extra Plus stands out primarily due to its exceptional staff, who are consistently highlighted in guest reviews for their friendliness, attentiveness and willingness to assist with any needs. The team is described as lovely, professional and always service-oriented, contributing significantly to a pleasant and welcoming atmosphere. Guests often mention that the staff, including specific members like Bell and LP, greet them warmly and go out of their way to ensure a comfortable stay.
The polite and helpful nature of the staff adds to the charm of the hotel, making it a standout choice for those seeking attentive service. The property itself is well-maintained and clean with a good restaurant, further enhancing the overall positive experience. While there were a few mentions of less favorable interactions, the general consensus underscores the staff's superb friendliness and helpfulness, often cited as the best aspect of the hotel.
Wi-Fi
While staying at The Waters Khao Lak by Katathani - SHA Extra Plus, guests have experienced some inconsistency with the Wi-Fi service. Although there were mentions of excellent Wi-Fi, many visitors found the connection to be unreliable, often experiencing connectivity issues and the need to log back in repeatedly. At times, the Wi-Fi in rooms and on terraces was notably slow or did not work at all, which proved to be a minor inconvenience during their stay. Despite these setbacks, the overall ambiance and amenities of the hotel were not overshadowed by these occasional connectivity issues.
Pool
The Waters Khao Lak by Katathani boasts a phenomenal and unique pool area that receives high praise from guests. The hotel offers an impressive mix of pools that cater to everyone, from kids having a ball to adults seeking relaxation. The large, beautiful pools are centrally located and surrounded by ample sunbeds, ensuring guests always find a comfortable spot. Pool access rooms are a highlight, providing direct access to the water and enhancing the overall stay with spacious and well-designed interiors. Guests particularly appreciate the peaceful and relaxing atmosphere with the numerous pools effectively dispersing crowds and maintaining tranquility. The facilities are consistently described as clean, warm and inviting, making the pool area one of the standout features of the resort.
Beach
The beach near The Waters Khao Lak by Katathani - SHA Extra Plus is conveniently close to the hotel with various reviews stating it is generally a 5-minute walk away. While some mention the beach is about a 7 or 10-minute walk, most guests agree it is easily accessible, even describing the walk as brief and pleasant. Bang Niang Beach, in particular, is highlighted, being just a couple of minutes from the hotel. Though the beach is noted for its beauty and stunning sunsets, some guests point out the lack of resort-owned sunbeds and umbrellas. However, the nearby beach club offers an alternative for seating. Additionally, the beach's proximity to shops adds to its convenience for guests. Overall, the beach's easy accessibility and scenic appeal make it a notable feature of the hotel's location.
Family
The Waters Khao Lak by Katathani - SHA Extra Plus seems to provide a wonderful experience for families traveling with children. The hotel staff is noted for their friendliness and accommodating nature, particularly towards young guests, which gives a family-like impression. Families particularly appreciate the rooms with direct pool access, which are spacious enough even when an extra bed is set up. The swim-up rooms, in particular, are highlighted for their size and convenience, making them an ideal place for families to spend time together.
Guests mention that booking family rooms, which come with two floors, ensures enough space for everyone. Though the resort is described as more adults-oriented, children are certainly welcome and can have fun at the property. Some reviews suggest that it would be beneficial to have families separated from couples to enhance the experience for all guests.
Overall, The Waters Khao Lak offers a tranquil environment that families find enjoyable with many noting magical moments spent together at the pool. The pool access rooms seem to be a favorite, contributing significantly to a pleasant stay for family groups of varying sizes.
Yes, The Waters Khao Lak by Katathani - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Waters Khao Lak by Katathani - SHA Extra Plus.
No, The Waters Khao Lak by Katathani - SHA Extra Plus doesn't allow dogs.
No, parking facilities aren't available at The Waters Khao Lak by Katathani - SHA Extra Plus.
Yes, The Waters Khao Lak by Katathani - SHA Extra Plus has a gym.