Rehana Al-Wurud Suites
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Summary of reviewsRehana Al-Wurud Suites holds a relatively favorable reputation among travelers, mainly due to its advantageous location and dedicated staff. The hotel is conveniently situated near essential services such as grocery stores, public gardens, supermarkets and local markets, making it easy for guests to run errands. Furthermore, the quiet and clean environment is highly appreciated despite occasional discrepancies in location accuracy and distance from services.
The rooms at Rehana Al-Wurud Suites are noted for their cleanliness and spaciousness, providing ample space for relaxation. Guests frequently commend the overall tidiness and new condition of the rooms and furniture. Nevertheless, the hotel has notable inconsistencies in housekeeping standards. Some kitchens and toilets have reported cleanliness issues, signs of aging and practical inconveniences including leaking air conditioners and broken windows.
Rehana Al-Wurud Suites excels in staff service, receiving high praise for the politeness, respectful attitude and helpfulness of its employees. Reception staff, in particular, are often highlighted for their professionalism and excellent service. Specific individuals like Zahra, Ahoud Malki and Musa are commended for their professionalism and cooperative nature, contributing significantly to the hotel's positive image.
However, the overall cleanliness and maintenance of the hotel raise concerns among guests. Reports of dirty bed sheets, stained pillows and a lack of available towels are frequent with the condition of the furniture described as worn out and very old. This extends to the beds, where mixed reviews have been received about their comfort with many highlighting the need for replacement due to broken and outdated furniture.
In summary, Rehana Al-Wurud Suites offers a convenient and pleasant location with commendable staff services, but there is a pressing need for improved cleanliness and maintenance to ensure a consistently positive guest experience.
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The rooms at Rehana Al-Wurud Suites are noted for their cleanliness and spaciousness, providing ample space for relaxation. Guests frequently commend the overall tidiness and new condition of the rooms and furniture. Nevertheless, the hotel has notable inconsistencies in housekeeping standards. Some kitchens and toilets have reported cleanliness issues, signs of aging and practical inconveniences including leaking air conditioners and broken windows.
Rehana Al-Wurud Suites excels in staff service, receiving high praise for the politeness, respectful attitude and helpfulness of its employees. Reception staff, in particular, are often highlighted for their professionalism and excellent service. Specific individuals like Zahra, Ahoud Malki and Musa are commended for their professionalism and cooperative nature, contributing significantly to the hotel's positive image.
However, the overall cleanliness and maintenance of the hotel raise concerns among guests. Reports of dirty bed sheets, stained pillows and a lack of available towels are frequent with the condition of the furniture described as worn out and very old. This extends to the beds, where mixed reviews have been received about their comfort with many highlighting the need for replacement due to broken and outdated furniture.
In summary, Rehana Al-Wurud Suites offers a convenient and pleasant location with commendable staff services, but there is a pressing need for improved cleanliness and maintenance to ensure a consistently positive guest experience.
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About Rehana Al-Wurud Suites
License: 11111111
Guest Reviews
Location
However, it is important to note that there were some inconsistencies regarding the exact location of the hotel, as a few guests pointed out differences between the listed location and its actual position, mentioning a discrepancy of about 3 kilometers. Additionally, there are remarks suggesting that the hotel might be farther from essential services than expected. Despite these issues, the convenience and overall pleasant setting of Rehana Al-Wurud Suites make it an attractive option for many travelers.
Rooms
Beds
Cleanliness
However, numerous reviews indicate significant issues with cleanliness. Many guests have reported unclean conditions throughout the hotel, including dirty bed sheets, stained pillows and a lack of available towels. The cleanliness level is often described as poor with some guests finding the overall hotel unclean and the furniture worn out and very old. Additionally, maintenance concerns, such as exposed wires and the need for renovations, are frequently mentioned, further detracting from the overall appeal.
Staff
No, Rehana Al-Wurud Suites doesn't have any pool.
No, a spa isn't available at Rehana Al-Wurud Suites.
No, Rehana Al-Wurud Suites doesn't allow dogs.
No, parking facilities aren't available at Rehana Al-Wurud Suites.
No, Rehana Al-Wurud Suites doesn't have a gym.
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