The Lodge at Vail, A RockResort by Vail Resorts is highly recommended for those seeking exceptional service. The staff are described as friendly, helpful and excellent with standout employees being mentioned by name. The concierge is also noted for their helpfulness. The overwhelming positive reviews for the staff indicate that they take guest satisfaction seriously. The Spanish-speaking staff was appreciated by guests, who also noted their willingness to help with ski rental. Valet service, front desk assistance and recommendations for things to do in the area are readily available. Overall, The Lodge at Vail is the perfect place to stay for a great experience with extraordinary people.
The Lodge Tower is a fantastic choice for those looking for a hotel with an amazing location in Vail Village. Situated right by Gondola One, it's perfect for those wanting to hit the slopes and within walking distance to the main restaurants, shops and other amenities. The hotel is a bit old, but still pretty clean and the staff are exceptional. Guests appreciated the complementary breakfast, although opinions were mixed. The rooms are spacious, clean and comfy with beautiful views, although some may be in need of minor renovation and updates. The cleanliness of the hotel is commendable with guests describing it as spotless and well-maintained. The staff is amazing, fantastic and very friendly, going above and beyond to ensure guests have a great stay. The spa facilities are top-notch with a great outdoor hot tub and spa area. The outdoor pool and hot tubs are consistently praised for being clean, nice and heated. Despite some guests missing the pool area and hot tub, Lodge Tower's location, pool, breakfast and free parking make it a great choice for any traveler who values these amenities.
Overall, The Arrabelle at Vail Square, a RockResort, by Vail Resorts, is a stunning hotel that offers exceptional service and amenities. Guests have described it as beautiful, superb and excellent with many recommending it for honeymoons and summer vacations. The hotel's location is picturesque and the staff is friendly and attentive, always going above and beyond to make guests feel comfortable. The rooms are cozy and comfortable and the hotel's biosecurity measures are excellent. While some guests felt the breakfast buffet options could be improved and the pricing was high, the exceptional service makes it a must-stay destination for anyone visiting Vail.
The Hythe, a Luxury Collection Resort in Vail, is a highly recommended option for travelers seeking luxury in the heart of Vail's mountain terrain. The resort's unbeatable location within walking distance of everything you need for an unforgettable vacation, is a highlight for many guests. The newly renovated and clean rooms are nicely appointed with nice details and offer excellent views. Despite some discrepancies with the room amenities pictured, guests describe their stay as cozy, comfortable and even exceptional. The staff is exceptional with exceptional service from the valet, concierge and reception. Guests praise the staff for being fantastic, great, kind, extremely nice and helpful. The only negative feedback is that the concierge was unable to provide a bus transport option for returning to the Denver airport and the staff did not keep changing dishes full. Overall, the staff at The Hythe make the experience unforgettable with their smiles, energy and accommodating and friendly nature.