Ramada by Wyndham Keystone Near Mt Rushmore
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Summary of reviewsThe Ramada by Wyndham Keystone Near Mt Rushmore receives substantial praise for its outstanding location. Nestled in Keystone, South Dakota, it offers easy access to major attractions such as Mount Rushmore, Crazy Horse Memorial and Custer State Park. Guests appreciate the hotel's central placement, which allows convenient walking access to local shops, restaurants and the charming downtown area. The proximity to numerous adventure spots and scenic landmarks makes it a favored choice for visitors looking to explore the Black Hills area.
While breakfast services at the hotel received mixed reviews with many guests expressing disappointment due to the lack of an included breakfast option, the dinner options are more positively noted. The hotel features an attached restaurant and another dining venue nearby, both generally appreciated for good food quality, especially the Front Porch restaurant adjacent to the facility. Staff members like Casey McNulty are highlighted for their exceptional service, although there are some occasional critiques regarding the restaurant staff's knowledge and enthusiasm.
Room cleanliness is often mentioned positively with many guests finding the rooms comfortable and well-maintained. However, the room sizes have been described as small and sometimes cramped with outdated decor and fixtures adding to a less favorable experience for some. Noise issues due to thin walls are also a concern, affecting overall comfort. Despite these shortcomings, the friendly and efficient staff significantly enhance the guest experience with several team members receiving individual commendations for their exceptional service.
The hotel's amenities, such as an indoor pool, receive varied feedback. Many guests enjoy the heated pool and hot tub, although some remarks point out occasional cleanliness issues and an overpowering chlorine smell. The pool area can be busy, affecting the overall enjoyment for some.
Free Wi-Fi service at the hotel has room for improvement with several guests reporting slow speeds and connectivity issues. On the other hand, the comfortable and clean beds are frequently highlighted as a major positive, contributing to a restful sleep experience despite some minor discomforts related to bed placement.
As a three-star hotel, it offers a reasonable option for budget-conscious travelers by providing affordability and value for money, particularly appreciated given the prime location and convenient parking facilities. However, the dated ambiance and certain facility shortcomings detract from its expected standard.
Overall, the Ramada by Wyndham Keystone Near Mt Rushmore stands out for its excellent location, friendly staff and comfortable accommodations. Enhancements in room size, breakfast options, common area cleanliness and Wi-Fi reliability could further improve the guest experience.
Categories
While breakfast services at the hotel received mixed reviews with many guests expressing disappointment due to the lack of an included breakfast option, the dinner options are more positively noted. The hotel features an attached restaurant and another dining venue nearby, both generally appreciated for good food quality, especially the Front Porch restaurant adjacent to the facility. Staff members like Casey McNulty are highlighted for their exceptional service, although there are some occasional critiques regarding the restaurant staff's knowledge and enthusiasm.
Room cleanliness is often mentioned positively with many guests finding the rooms comfortable and well-maintained. However, the room sizes have been described as small and sometimes cramped with outdated decor and fixtures adding to a less favorable experience for some. Noise issues due to thin walls are also a concern, affecting overall comfort. Despite these shortcomings, the friendly and efficient staff significantly enhance the guest experience with several team members receiving individual commendations for their exceptional service.
The hotel's amenities, such as an indoor pool, receive varied feedback. Many guests enjoy the heated pool and hot tub, although some remarks point out occasional cleanliness issues and an overpowering chlorine smell. The pool area can be busy, affecting the overall enjoyment for some.
Free Wi-Fi service at the hotel has room for improvement with several guests reporting slow speeds and connectivity issues. On the other hand, the comfortable and clean beds are frequently highlighted as a major positive, contributing to a restful sleep experience despite some minor discomforts related to bed placement.
As a three-star hotel, it offers a reasonable option for budget-conscious travelers by providing affordability and value for money, particularly appreciated given the prime location and convenient parking facilities. However, the dated ambiance and certain facility shortcomings detract from its expected standard.
Overall, the Ramada by Wyndham Keystone Near Mt Rushmore stands out for its excellent location, friendly staff and comfortable accommodations. Enhancements in room size, breakfast options, common area cleanliness and Wi-Fi reliability could further improve the guest experience.
3-Star Hotel
As a Wyndham property, this hotel benefits from the brand's reputation. While specific details from the provided data are limited, guests can generally expect clean, comfortable accommodations and reliable amenities.
Hotel with Heated Pool
Guests can retreat to the indoor heated pool and hot tub at this hotel located near Mount Rushmore.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
The Ramada by Wyndham in Keystone, South Dakota, boasts a prime location that is highly praised by its guests. Nestled close to notable landmarks such as Mount Rushmore, Crazy Horse Memorial and Custer State Park, the hotel is ideally situated for those looking to explore the scenic Black Hills area. Keystone itself is a charming town and the hotel's central placement allows for easy walking access to a variety of shops, restaurants and local attractions.
Many reviews highlight the convenience of the hotel's proximity to major sites and the ease of accessing different adventures, from nature hikes to historic tours. The location's accessibility makes it a perfect base for visiting tourist destinations like the Badlands and Wind Cave National Parks. Guests found the short travel times to key spots like Mount Rushmore particularly beneficial, allowing them multiple visits to the monument within a short span.
The surrounding area is also noted for its pleasant and quiet ambiance, despite being so close to downtown Keystone and the popular boardwalk. This blend of convenience and tranquility seems to enhance the overall guest experience. The hotel's cleanliness and the helpfulness of the staff further add to the positive aspects, making it a well-regarded spot for travelers.
In summary, travelers consistently appreciated the Ramada by Wyndham's advantageous location in Keystone, making it a favored choice for its close proximity to historical sights, natural wonders and the welcoming downtown area.
The reviews for breakfast at Ramada by Wyndham Keystone Near Mt Rushmore are notably mixed with a significant lean towards the negative. Many guests expressed disappointment and frustration due to the lack of an inclusive breakfast. Often, there was no breakfast offered and when it was available, it had to be purchased separately at a nearby restaurant, which added to the expense. Some guests noted that the breakfast options, when provided, were limited and not up to par with complaints about the lack of juice, coffee or sufficient food items. However, a few positive remarks highlighted that the breakfast variety was good on occasion and the staff serving breakfast were friendly. Despite these positive comments, the overall feedback suggests that breakfast at the hotel leaves much to be desired, often feeling like an additional inconvenience rather than a complimentary service.
The Ramada by Wyndham Keystone Near Mt Rushmore offers convenient dining options with a restaurant right on the premises and an additional restaurant next door. Guests generally found the food to be good and some particularly enjoyed the Front Porch restaurant adjacent to the hotel. While the restaurant attached to the hotel received mixed reviews with some finding it expensive or noting the staff was not very knowledgeable, the nearby dining option received positive feedback. However, potential diners should be aware that the attached restaurant may not always be open and there's no discount offered there. Overall, the hotel's proximity to dining venues is appreciated with helpful staff like Casey McNulty enhancing the dining experience.
The guest reviews for Ramada by Wyndham Keystone Near Mt Rushmore highlight a mixed experience with a strong focus on the room aspects. On the bright side, many guests appreciated that the rooms were clean, comfortable and in some cases, quite spacious. Cleanliness was a recurring positive note with several mentioning that their rooms were well maintained and equipped.
However, numerous reviews indicated that the rooms were generally small with some guests describing them as cramped or tiny. There were also comments about the rooms feeling outdated and in need of renovations with issues like limited lighting, outdated decor and worn fixtures being mentioned. Noise was another concern with walls being thin enough that guests could hear their neighbors and rooms near noisy areas such as the pool, ice machine or elevator being particularly problematic.
Some rooms had functional layouts and were efficient in space utilization, but the overall sentiment about room size was less than favorable. Guests with more significant needs found the space inadequate, particularly for those occupying rooms with two beds or traveling with more luggage.
In summary, while the hotel provided clean and comfortable rooms, the general small size and outdated nature of the accommodations led to a less than ideal experience for some guests.
The beds at Ramada by Wyndham Keystone Near Mt. Rushmore frequently receive praise for their comfort. Many guests found them to be comfortable and clean with some even labeling the beds as the most comfortable they’ve encountered. The king and queen-sized beds were appreciated for being cozy and offering a high-quality sleep experience.
While the beds themselves garnered positive feedback, there were mentions of occasional issues, such as the beds being too close to the walls and other furniture, which made the space feel crowded. Some guests found the bed frames problematic, causing a few mishaps in the room. Despite these minor discomforts, the general consensus highlights the beds as a comfortable and satisfying aspect of the stay with many guests enjoying restful nights.
Pillows also received mixed reviews, though they were mostly seen as nice and sufficient for a good night's sleep. In summary, the comfortable and clean beds at this hotel appear to be a notable feature, contributing to an overall positive lodging experience.
The Ramada by Wyndham Keystone Near Mt Rushmore has garnered mixed reviews in terms of cleanliness. The rooms are frequently described as clean, comfortable and spacious, though some guests mention that the cleanliness of bathrooms is inconsistent, sometimes appearing old and worn out. Positive remarks highlight rooms being very clean, well-maintained and comfortable, earning a good reputation for overall room upkeep.
On the contrary, common areas like hallways and carpets around the facility have received less favorable feedback, often described as dirty and in need of more frequent cleaning. Some specific concerns include dirty shower rods, stained carpets and unclean hallways. Additionally, issues such as mold in bathrooms and an overall worn-out appearance in some areas have been noted by guests.
Despite these variances, the hotel's location, friendly staff and large room sizes contribute positively to guest experiences. Overall, while the rooms generally meet cleanliness expectations, attention to the cleanliness of communal spaces and certain room details could enhance the overall guest experience.
Ramada by Wyndham Keystone Near Mt Rushmore is highly praised for its staff, who are consistently described as friendly, helpful and accommodating. Numerous reviews highlight the efficiency and courtesy of the team with the front desk frequently mentioned for its welcoming demeanor. Specific employees such as Anna, who is multilingual and Casey McNulty are noted for their exceptional service. Standout receptionists like Danielle are seen as assets to the company. Overall, the majority of guests encountered superb and top-notch customer service with many lauding the staff for being outstanding, understanding and accommodating during their stay. Housekeeping and other support staff also receive positive remarks for their friendliness and responsiveness, despite a few critiques about communication issues and enthusiasm in restaurant service.
Guests staying at the Ramada by Wyndham Keystone Near Mt Rushmore have varied experiences with the wifi service. While some guests found the wifi to be decently fast and good, there are numerous reports of issues. Many have faced challenges such as slow speeds, insecure connections and tricky access procedures. There have also been instances where the wifi did not work at all, was not user-friendly or failed completely. Improvements in the wifi service could greatly enhance the guest experience.
The pool at the Ramada by Wyndham Keystone Near Mt Rushmore features a good-sized, heated indoor swimming area that guests generally find pleasant and enjoyable. Many reviews highlight the pool as nice and its surrounding area as good. Visitors appreciate the large pool and the nice heated water, deeming the pool experience mostly positive. Additionally, the hot tub receives commendation, considered great when functional. However, some guests note downsides such as the pool being too busy at times, the presence of noise both in the pool and within the rooms and occasional issues with cleanliness and excessive chlorine. Despite these drawbacks, the overall sentiment leans favorably towards the facility with many guests enjoying their time at the pool.
Ramada by Wyndham Keystone Near Mt Rushmore offers a family-friendly environment with rooms that are generally comfortable for families. Large suites are available that can accommodate the whole family and many guests find the location convenient for family trips and reunions. However, some rooms might feel small for larger families and keeping kids entertained can be a challenge, especially when breakfast services are not provided. Despite these minor setbacks, the hotel remains a good option for a family stay with many guests appreciating the clean, spacious rooms and the overall family-friendly atmosphere.
Ramada by Wyndham Keystone Near Mt Rushmore offers an affordable and fairly priced option for travelers seeking a three-star hotel experience. Guests appreciate the value for money, especially given the hotel's quiet and perfectly large rooms. The location is considered perfect, providing easy access to the area while maintaining a peaceful environment. Parking facilities are decent, which adds to the convenience for those traveling by car.
The hotel offers a good value for the price and upgrades to more comfortable accommodations, such as a king room, are well-received. However, some aspects, notably the ambiance and facilities, do not quite meet the expected standard of a three-star hotel. The property appears dated and old with areas in need of repair, impacting the overall experience.
While the service level and general facilities may fall short of three-star expectations, the affordability and prime location make it a reasonable choice for budget-conscious travelers.
The indoor pool at Ramada by Wyndham Keystone Near Mt Rushmore received mixed feedback from guests. Many appreciated that the pool was available and mentioned it positively with some describing it as nice and great. However, a few reviews pointed out issues such as the pool not being very clean and the pool area being overly chlorinated, causing a noticeable smell of chlorine in nearby rooms. Additionally, there were remarks about the pool being cold and often crowded, which may impact the overall experience for some visitors. Despite these concerns, the indoor pool remains a notable amenity for many guests.
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Location
Many reviews highlight the convenience of the hotel's proximity to major sites and the ease of accessing different adventures, from nature hikes to historic tours. The location's accessibility makes it a perfect base for visiting tourist destinations like the Badlands and Wind Cave National Parks. Guests found the short travel times to key spots like Mount Rushmore particularly beneficial, allowing them multiple visits to the monument within a short span.
The surrounding area is also noted for its pleasant and quiet ambiance, despite being so close to downtown Keystone and the popular boardwalk. This blend of convenience and tranquility seems to enhance the overall guest experience. The hotel's cleanliness and the helpfulness of the staff further add to the positive aspects, making it a well-regarded spot for travelers.
In summary, travelers consistently appreciated the Ramada by Wyndham's advantageous location in Keystone, making it a favored choice for its close proximity to historical sights, natural wonders and the welcoming downtown area.
Breakfast
Dinner
Rooms
However, numerous reviews indicated that the rooms were generally small with some guests describing them as cramped or tiny. There were also comments about the rooms feeling outdated and in need of renovations with issues like limited lighting, outdated decor and worn fixtures being mentioned. Noise was another concern with walls being thin enough that guests could hear their neighbors and rooms near noisy areas such as the pool, ice machine or elevator being particularly problematic.
Some rooms had functional layouts and were efficient in space utilization, but the overall sentiment about room size was less than favorable. Guests with more significant needs found the space inadequate, particularly for those occupying rooms with two beds or traveling with more luggage.
In summary, while the hotel provided clean and comfortable rooms, the general small size and outdated nature of the accommodations led to a less than ideal experience for some guests.
Beds
While the beds themselves garnered positive feedback, there were mentions of occasional issues, such as the beds being too close to the walls and other furniture, which made the space feel crowded. Some guests found the bed frames problematic, causing a few mishaps in the room. Despite these minor discomforts, the general consensus highlights the beds as a comfortable and satisfying aspect of the stay with many guests enjoying restful nights.
Pillows also received mixed reviews, though they were mostly seen as nice and sufficient for a good night's sleep. In summary, the comfortable and clean beds at this hotel appear to be a notable feature, contributing to an overall positive lodging experience.
Cleanliness
On the contrary, common areas like hallways and carpets around the facility have received less favorable feedback, often described as dirty and in need of more frequent cleaning. Some specific concerns include dirty shower rods, stained carpets and unclean hallways. Additionally, issues such as mold in bathrooms and an overall worn-out appearance in some areas have been noted by guests.
Despite these variances, the hotel's location, friendly staff and large room sizes contribute positively to guest experiences. Overall, while the rooms generally meet cleanliness expectations, attention to the cleanliness of communal spaces and certain room details could enhance the overall guest experience.
Staff
Wi-Fi
Pool
Family
3 Star
The hotel offers a good value for the price and upgrades to more comfortable accommodations, such as a king room, are well-received. However, some aspects, notably the ambiance and facilities, do not quite meet the expected standard of a three-star hotel. The property appears dated and old with areas in need of repair, impacting the overall experience.
While the service level and general facilities may fall short of three-star expectations, the affordability and prime location make it a reasonable choice for budget-conscious travelers.
Indoor Pool
Yes, Ramada by Wyndham Keystone Near Mt Rushmore has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Ramada by Wyndham Keystone Near Mt Rushmore.
Yes, Ramada by Wyndham Keystone Near Mt Rushmore welcomes dogs.
No, parking facilities aren't available at Ramada by Wyndham Keystone Near Mt Rushmore.
Yes, Ramada by Wyndham Keystone Near Mt Rushmore has a gym.
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