The Narborough Arms is a great option for those looking for a rural location with easy access to nearby cafes and the train station. While some negative reviews mention fighting outside the hotel, the majority of guests found the location to be ideal. Breakfast options are limited with some guests reporting no breakfast available, but the pub and restaurant downstairs offer tasty and well-presented food at a good value. Unfortunately, many of the rooms are in need of refurbishment with outdated decor, broken facilities and cleanliness issues. However, some guests found the rooms to be clean and comfortable. The staff consistently receive high praise for their friendly and helpful service. The beds receive mixed reviews with some guests finding them comfortable and others experiencing discomfort. Overall, the Narborough Arms is a budget-friendly option for a basic stay, but improvements are needed to make it a more enjoyable experience.
De Luxe Aparthotel receives high praise for its prime location, conveniently close to the train station, city center and various amenities like restaurants, shops and attractions such as De Montfort Hall. Guests appreciate the ease of access to transport links and the quiet yet central setting, which contributes to a comfortable stay. The simple check-in process with pin codes and responsive staff further enhance the guest experience. Free nearby parking and good value for money add to the appeal of the accommodation.
The rooms themselves are noted for their modern decor and cleanliness upon arrival with guests finding the check-in process straightforward and appreciating the quiet atmosphere. However, there are recurring concerns about room sizes being smaller than expected, cleanliness inconsistencies and maintenance issues such as broken blinds and leaking roofs. Despite these drawbacks, some guests felt that their stay surpassed expectations, particularly those who valued the central location and stylish decor.
Cleanliness is a mixed aspect with positive remarks about some areas being extremely clean and well-maintained. Conversely, significant issues like dirty bed sheets, towels and shower cubicles, alongside broken fixtures, highlight a need for improved cleaning standards and maintenance.
Staff at De Luxe Aparthotel are frequently commended for their attentiveness, responsiveness and willingness to accommodate guests' needs. The team's friendliness and helpfulness, particularly the owner, contribute positively to the overall guest experience despite occasional mentions of unavailability.
Opinions on the beds vary with some guests finding them very comfortable and homely, while others report issues such as saggy or rough mattresses and unstable bed frames. Bedding conditions also appear inconsistent with a few complaints about crumbs and worn sheets.
In summary, De Luxe Aparthotel is well-situated for exploring the city, offering modern decor and a quiet environment. While there are some concerns regarding room size, cleanliness and maintenance, the attentive staff and overall convenience make it a practical choice for many visitors.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-11 out of 11 hotels in and around Ketteringham