The Castle Inn Hotel by BW Signature Collection, Keswick

Keswick , , Bassenthwaite Nr. Keswick (Show on Map)


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Summary of reviewsThe Castle Inn Hotel by BW Signature Collection in Keswick is a great option for those looking for a peaceful and quiet location with breathtaking views. The hotel is conveniently located with easy access to other towns and areas, making it an ideal base for walking and exploring the local areas of interest. While the breakfast experience is mixed, the evening meal is excellent and delicious, although some guests suggest exploring dining options outside the hotel. The rooms are lovely, clean and spacious with great views, although some could use an update. The staff are exceptional, friendly, helpful and accommodating towards guests' needs. The gym and leisure facilities are fantastic with a well-maintained swimming pool, hot tub, sauna and steam room. Parking is ample and the hotel is dog friendly, although some guests felt the charge for pets was too high. Overall, The Castle Inn Hotel is a well-kept hotel with excellent staff, making it a lovely place to stay in Keswick.
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Room Types
Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as mountain views. The unit offers 2 beds.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV, as well as garden views. The unit offers 1 bed.

Double Room with Four Poster Bed Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.

Executive Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.

Suite with Double Bed Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as garden views.

Executive Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV.

Family Room with Double and Single Beds Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 2 beds.

Suite with Twin Beds - Non-Smoking Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as mountain views.

Family Room with Double and Two Single Beds Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds.

Executive Double or Twin Room - Disability Access Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin/double room features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV.

About The Castle Inn Hotel by BW Signature Collection, Keswick
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Guest Reviews
7.6
Good
Location
The Castle Inn Hotel by BW Signature Collection in Keswick boasts a peaceful and quiet location that is perfect for a relaxing getaway. Guests can enjoy breathtaking views of the surrounding beautiful scenery and take lovely walks around the area. The hotel is conveniently located with three bus stops outside for easy access to other towns and areas and Keswick is just a short bus ride away. With good facilities on site, friendly staff and comfortable accommodation, this hotel is ideal for those looking for a good base for walking in stunning scenery or exploring the local areas of interest. Plentiful parking and proximity to Lake's Distillery make it a great location for those who want a countryside vibe. Overall, we would say that the Castle Inn Hotel is in an excellent scenic location, well-positioned for walking and exploring the area.

Breakfast
The breakfast experience at The Castle Inn Hotel is a mixed bag. While some guests raved about the excellent breakfast with a good range of choices, others found it terrible and underwhelming. The hotel serves breakfast by table order only and not buffet like other Best Western hotels. Some also complained about a high breakfast charge for a pretty average meal. On the other hand, there were guests who praised the delicious cooked breakfasts, good quality and plenty of choice. However, there were some negatives like cold eggs, cold sausages, dried up beans and half a tomato. Besides, some guests complained about the service and unfriendly waitress. Despite the negative feedback, many guests found the breakfast great value for money and fantastic food.

Dinner
The dining experience at The Castle Inn Hotel by BW Signature Collection in Keswick is a mixed bag according to guest reviews. While some found the evening meal to be excellent and delicious, others were disappointed with the poor quality and small portions of the food. Breakfast received mixed reviews with some considering it poor compared to the fantastic evening meal. The pub menu was deemed overpriced for the food given and some guests noted that the bar was closed during their stay. However, those who enjoyed their meals highly recommend the steak with stilton sauce and some complimented on the gluten-free options available. Some guests were also disappointed by the lack of a more extensive bar meal menu. With a variety of experiences, guests suggest exploring dining options outside the hotel.

Rooms
The Castle Inn Hotel by BW Signature Collection in Keswick offers lovely, clean and spacious rooms with great views. Some rooms are enormous compared to others in UK hotels and the storage options are plenty. While some rooms are comfortable and tastefully decorated, some could use an update as the decor is dated and tired. The selection of TV channels and the quality of divan bed bases could improve, according to some reviews. However, the rooms are mostly well-maintained and the beds are big and comfortable. Overall, the hotel provides comfortable accommodation in a quiet location with breathtaking views.

Beds
The Castle Inn Hotel by BW Signature Collection in Keswick offers a variety of rooms with some guests enjoying a lovely, comfortable bed or a seriously comfy bed. However, some guests found the bed uncomfortable with one guest comparing it to lying on concrete. Some rooms have two single beds pushed together to make a double bed, but they were different heights, making it uncomfortable to sleep on. Pillows were also a common complaint with some guests describing them as flat as a pancake or hard as bricks. Despite some discomfort, many guests found their rooms warm, clean and nicely decorated, although some feel that the hotel could benefit from brighter lighting and mattress upgrades.

Cleanliness
Guests had varying experiences with the cleanliness of The Castle Inn Hotel by BW Signature Collection in Keswick. Some reviewers stated that the rooms were lovely and very clean, while others had issues with unclean bathrooms and areas that were not properly cleaned by housekeeping. Additionally, a few guests reported finding hair in their sinks and baths and some even found vomit on the bathroom walls and floor. Despite these negative experiences, many reviewers remarked that the hotel was overall clean and that the public areas and leisure facilities were well-maintained. Overall, it seems that the hotel's cleanliness is somewhat hit-or-miss and may depend on whether or not guests request cleaning in advance. However, guests also enjoyed the comfortable rooms and lovely views and walks around the hotel.

Staff
The Castle Inn Hotel by BW Signature Collection in Keswick boasts exceptional staff according to guests. A nice warm welcome on arrival was a plus for many guests with some even being shown to their rooms. Despite a shortage of staff, they all made the effort to make guests feel welcome and cared for. The staff were described as friendly, helpful and accommodating towards guests' needs. Elizabeth at breakfast and Sam on reception received special mentions for their outstanding customer service. However, a few negative comments mentioned that staff didn't seem to know what was going on or didn't care. Nevertheless, the staff, along with the great leisure facilities, saved the hotel for some guests. Overall, a well-kept hotel with excellent staff, making it a lovely place to stay in Keswick.

Gym
Guests of The Castle Inn Hotel by BW Signature Collection in Keswick can enjoy fantastic leisure facilities during their stay. The gym is particularly great with well-maintained and well-equipped equipment available for use. However, some guests did mention that the gym equipment could do with an update. In addition to the gym, guests can also enjoy the use of the lovely swimming pool, hot tub and steam room. The spa facilities were also highly praised as being relaxing and enjoyable. While some guests did not have a chance to use the facilities due to attending a wedding, those who did were very satisfied with the great leisure facilities available. Overall, guests can look forward to a great workout or relaxing dip in the pool during their stay at this hotel.

Pool
The Castle Inn Hotel by BW Signature Collection in Keswick offers a range of leisure facilities, including a gym and a beautifully sized swimming pool that overlooks the garden. Guests can enjoy the added bonus of a hot tub, sauna and steam room. Reviews show that the free-to-use pool and other leisure facilities were brilliant, while the spa and pool facilities were top-notch. However, some guests were disappointed to find out that the pool, jacuzzi and steam room were shut and out of order. Despite this, many reviews praised the excellent pool area with guests particularly enjoying the sauna and hot tub. The pool area was clean and fun for guests to use with some describing it as a fantastic facility. Unfortunately, the leisure pool area was dirty in some reviews and others complained that the pool was cold. On a more positive note, guests loved the convenience of having such great facilities available for use with some describing it as terrific to have the pool and sauna. Overall, it's a great place to relax and unwind.

Parking
If you're looking for a comfortable stay at The Castle Inn Hotel by BW Signature Collection, Keswick, you don't have to worry about parking. According to multiple guest reviews, there is plenty of parking available with ample space and a good parking area. The location is also easily accessible with a large property, making it convenient for guests with vehicles. However, some have also noted that the postcode given may not lead directly to the hotel, so keep that in mind when traveling. Despite this minor issue, guests appreciated the free parking and clean rooms without any hidden costs. So if parking is a concern, you can rest easy knowing that you'll have plenty of options at this hotel.

Dog Friendly
The Castle Inn Hotel by BW Signature Collection in Keswick is a great value and conveniently located hotel for those wanting to hike Scafell/Skiddaw and explore the charming town of Keswick. The hotel is dog friendly with amenities such as patio doors and accommodating staff even giving dogs their own sausage for breakfast. However, some guests felt the charge of £30 per night for a dog-friendly room was excessive, especially since they usually pay only £10-£15 in other places. Some guests also found dog hairs in their room and felt that the charge for pets was too high. Despite these concerns, the hotel is still considered dog friendly and a great option for those wanting to travel with their furry friends.


Yes, The Castle Inn Hotel by BW Signature Collection, Keswick has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at The Castle Inn Hotel by BW Signature Collection, Keswick.

Yes, The Castle Inn Hotel by BW Signature Collection, Keswick welcomes dogs.

Yes, parking facilities are available at The Castle Inn Hotel by BW Signature Collection, Keswick.

Yes, The Castle Inn Hotel by BW Signature Collection, Keswick has a gym.
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