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Summary of reviewsNestled in a picturesque, historic setting, the Inn of the Hills Hotel and Conference Center is favored for its outstanding location, charming ambiance and beautiful grounds. Guests appreciate the convenience of being centrally situated near various stores, restaurants and essential services, making it easy to explore the surroundings and attend to everyday needs. The hotel's stone structure, lush palm trees and inviting swimming pools, including one by the river, create a serene and relaxing environment that visitors enjoy.
The breakfast service at the on-site restaurant receives favorable remarks, particularly for the quality and atmosphere of its buffet offerings. While the cost of breakfast can be considered high, the value and quality of the food are often deemed worth it by guests. Highlights include the free full breakfast offered on Mondays and Tuesdays, which is highly praised.
Rooms at the Inn of the Hills provide a blend of comfort and nostalgia with spaciousness and cleanliness frequently commended. Useful amenities such as refrigerators, microwaves and coffee makers enhance the stay. Though some rooms show their age through dated decor and occasional maintenance issues, the overall experience is positive with many guests finding them to be well-maintained and peaceful. The cabana pool rooms, in particular, are noted for their relaxing porches and pleasant surroundings.
Cleanliness is a standout feature across the property with high standards maintained in both the grounds and rooms. The hotel staff is commended for their friendliness, professionalism and attentive service, enhancing the overall guest experience. Specific mentions highlight the front desk personnel's accommodating nature and housekeepers' thoroughness.
The pool area is another highlight, described as fantastic and well-kept with large, clean pools and ample seating in shaded areas. The landscape, adorned with huge trees, provides a delightful retreat for relaxation. Guests appreciate the hotel's pool facilities, which are well-suited for family enjoyment.
While opinions about the beds vary, many guests find them comfortable and clean, though there are mentions of inconsistent comfort levels and the occasional need for updates.
In summary, the Inn of the Hills Hotel and Conference Center is celebrated for its beautiful location, charming ambiance, high cleanliness standards and friendly staff. It offers a comfortable and enjoyable stay that many guests find worth returning to. Show more
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Categories
Family Friendly Hotel
This hotel is a great destination for family vacations, featuring a courtyard and pool area. It has amenities for everyone to enjoy, including a full-service restaurant and is within walking distance of the Guadalupe River and park. It also offers a kid's pool, playground, and kid-friendly dining.
Hotel with Swimming Pool
This hotel features 3 outdoor swimming pools, including a Jr. Olympic size courtyard pool, a kiddie pool, and a rock pool. The courtyard pool is ADA compliant and has an outdoor canteen open during the summer.
Outdoor Pool
Accessible Hotel
This hotel offers attractively furnished handicap-accessible guest rooms located on the first floor. These rooms are equipped with bathroom grab bars and a roll-in shower for enhanced accessibility. Mini-fridges, microwaves, and coffee makers are included in each room.
3-Star Hotel
Provides a resort-like experience with conference facilities. Features an on-site restaurant and bar, outdoor pool, and caters to both leisure and business travelers.
Hotel with Outdoor Pool
This resort offers 2 outdoor pools open from 10 AM to 10 PM, with pool umbrellas and sun loungers. The property features a beautiful pool area, stone architecture, and a courtyard, providing a relaxing getaway.
Business Hotel
Room Types
King Room - Non-SmokingThis non-smoking room comes equipped with complimentary WiFi, a microwave, compact refrigerator, and coffee machine. Select rooms connect to a separate room with 2 queen beds.
Queen Room with Two Queen Beds - Non-SmokingThis room comes equipped with complimentary WiFi, a microwave, compact refrigerator and coffee machine. Select rooms connect to a separate room with 1 king bed.
King Room with Pool ViewFeaturing a small patio, this room is conveniently located by the pool and courtyard in the cabana section of the hotel. Each room come equipped with complimentary WiFi, a microwave, compact refrigerator and coffee machine.
Premium Queen Room with Two Queen BedsThis second level, non-smoking room features a sofa bed. It overlooks the pool and courtyard area. Each room comes equipped with complimentary WiFi, a microwave, compact refrigerator and coffee machine.
Two Queen Beds with Pool ViewFeaturing a small patio, this room is conveniently located by the pool and courtyard in the cabana section of the hotel. Each room come equipped with complimentary WiFi, a microwave, compact refrigerator and coffee machine.
Guest Reviews
8.1
Very Good
Location
Nestled in a beautiful, historic setting, the Inn of the Hills Hotel and Conference Center boasts an outstanding location that has garnered numerous positive remarks from guests. Centrally situated, the hotel offers easy access to various stores, restaurants and essential services such as gas stations. Guests appreciate the convenience of the location which makes it simple to explore the surroundings and attend to everyday needs without hassle.
The hotel is known for its charming ambiance, highlighted by its stone structure and lush palm trees in the backyard. The reception area and overall design further enhance the welcoming atmosphere. Visitors are particularly fond of the picturesque courtyard and the three inviting swimming pools, including one by the river, providing a perfect spot for relaxation and enjoyment.
Parking at the hotel is another key perk, ensuring guests find it straightforward to come and go. The local staff adds to the appeal with their friendly demeanor, making every stay comfortable and pleasant.
In summary, the Inn of the Hills Hotel and Conference Center is favored for its great and convenient location, beautiful setting and amiable staff, making it an excellent choice for those wishing to explore the area or simply relax in a comfortable and aesthetically pleasing environment.
Breakfast
At the Inn of the Hills Hotel and Conference Center, the breakfast service earns favorable remarks from many guests. The on-site restaurant, especially noted for its breakfast offerings, stands out with a wonderful breakfast buffet that guests find really good, if a little on the high side price-wise. The buffet itself has received praise for its quality with some guests highlighting it as good and suggesting it creates nice surroundings for a morning meal.
Despite the general cost of breakfast being an additional charge, some guests appreciate the value, deeming it a great value for the quality of food and drinks provided. Notably, the free full breakfast offered on Mondays and Tuesdays garners high marks for its excellence, contrasting with some guests' surprise at the typical non-inclusion of breakfast in the room rate. Visitors have also enjoyed the very good continental breakfast and found the food at the hotel restaurant to be quite good overall.
Overall, while some guests feel the breakfast pricing may resemble that of an additional service, the consistent praise for the quality and atmosphere of the breakfast offerings underscores a positive dining experience at the hotel's dining venues.
Rooms
The rooms at the Inn of the Hills Hotel and Conference Center offer a blend of notable positives and some areas that could benefit from updates. Many guests appreciated the spaciousness and cleanliness of the rooms with several highlighting the inclusion of useful amenities such as refrigerators, microwaves and coffee makers. The surroundings are often described as peaceful and pleasant, particularly for those staying in the cabana pool rooms, which offer a relaxing porch area.
The nostalgic charm of the property's 1960s model appeals to some, although the hotel's age does come through in facets like dated decor and occasional maintenance issues. Despite being an older property, it remains well-maintained and welcoming with courteous and professional staff contributing to a positive experience.
Comfort levels in the rooms vary with mixed comments on the beds—some find them very firm, while others simply describe them as not as comfortable as preferred. However, the rooms are consistently noted for their large size and restful atmosphere, making them a good value overall.
There are occasional concerns about room odors, such as stale cigarette smoke or mold and sporadic mentions of pests. Yet, these points do not overshadow the general consensus that the rooms provide a functional and relaxing space for guests. Cleanliness stands out as a frequent compliment, reinforcing the hotel's commitment to maintaining a pleasant lodging environment.
Overall, the Inn of the Hills Hotel and Conference Center offers a comfortable, if somewhat dated, stay that many guests find enjoyable and worth returning to.
Beds
At the Inn of the Hills Hotel and Conference Center, guests have expressed a mixed range of opinions about the beds. Many guests found the beds to be comfortable, noting the mattresses provided a decent level of comfort for a good night's sleep. A recurring positive mention was also for the cleanliness of the beds and linens. However, some guests encountered less pleasant experiences, describing the beds as too firm or hard, leading to discomfort. Issues like old, squeaky mattresses and occasionally feeling the springs through the mattress were also reported. While some appreciated the firmness and cleanliness, others felt that the mattresses and linens could benefit from an upgrade to enhance overall comfort. Overall, while the beds present a satisfactory experience for some, there is room for improvement based on varied guest feedback.
Cleanliness
Nestled in a beautiful area with a peaceful courtyard, the Inn of the Hills Hotel and Conference Center consistently impresses with its high standards of cleanliness. Guests frequently commend the property for being very clean and well-maintained with particular praise for the attention to detail in keeping the grounds and rooms spotless. The rooms are described as clean, updated and complete with modern facilities like refrigerators, microwaves and coffee makers. The pool area also stands out, offering shaded areas and a clean environment for relaxation.
While some reviews mention occasional issues like musty odors and dated decor, these comments are outweighed by the overall positive feedback regarding the hotel's cleanliness. Staff at the Inn of the Hills are noted for being friendly and attentive, further enhancing the guest experience.
In summary, the Inn of the Hills Hotel and Conference Center garners high marks for its cleanliness, charming setting and friendly atmosphere, making it a reliable choice for travelers seeking a neat and tranquil stay.
Staff
The reviews of the staff at Inn of the Hills Hotel and Conference Center highlight a consistently positive experience for guests. Many found the staff to be friendly, accommodating and helpful with several specifically mentioning the courteous and professional demeanor of the front desk personnel. Guests appreciated the great recommendations about local restaurants provided by the front desk ladies and the attentive service from housekeepers.
Dining at the hotel also received high marks with special praise for an amazing waitress at the restaurant. Despite a few isolated incidents of initial agitation during check-ins, the staff consistently showed kindness and efficiency in resolving any issues. The hotel staff were particularly noted for accommodating specific requests and maintaining good communication, although there was one incident where messages sent through the bookings app were not received, leading to a small mix-up.
Overall, the reviews paint a picture of a well-maintained establishment with a super friendly and helpful team dedicated to ensuring a pleasant stay for all their guests.
Pool
The Inn of the Hills Hotel and Conference Center boasts a delightful pool area that consistently receives positive remarks from guests. With its large, clean and beautifully maintained pool, it provides a welcoming retreat for swimmers and sunbathers alike. The surrounding landscape, adorned with huge trees, offers pleasant shaded areas, making it a perfect spot for relaxation. Guests appreciate the ample seating available for large groups, ensuring comfort and convenience. The attentive and super friendly staff further enhance the experience, ensuring a pleasant stay. The pool area, described as outstanding and fantastic, complements the array of amenities designed for family enjoyment. From spacious pools to well-kept grounds, the hotel's pool facilities are a highlight that many guests love and highly recommend.
Yes, Inn of the Hills Hotel and Conference Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Inn of the Hills Hotel and Conference Center.
No, Inn of the Hills Hotel and Conference Center doesn't allow dogs.
No, parking facilities aren't available at Inn of the Hills Hotel and Conference Center.
No, Inn of the Hills Hotel and Conference Center doesn't have a gym.