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Summary of reviewsThe Holiday Inn & Suites Bakersfield by IHG receives overall positive reviews, especially for its strategic location and staff service. Situated in a quiet neighborhood with easy access to freeway 99, the hotel is praised for its convenience and accessibility. Guests find the proximity to major thoroughfares and entertainment options beneficial, and the ground-floor accessibility adds to its practicality. The central location is ideal for event attendees, enhancing its appeal.
The breakfast experience is generally appreciated, with guests commenting on the quality of the savory options and the cleanliness of the dining area. The staff are commended for their service even when understaffed. Although some guests felt the breakfast was limited in variety and confused about its inclusivity, most were pleased with the food when included in their stay.
Rooms at the hotel are spacious, clean, and modern, equipped with comfortable beds that ensure a restful stay. While updates could improve some areas, the suites provide ample relaxation space with amenities like coffee makers and small fridges. The quiet atmosphere and elegant design surprise guests pleasantly, offering good value for the price.
Cleanliness remains a standout feature, with exceptionally maintained rooms and inviting common areas. Recent renovations contribute to a fresh and welcoming environment. The staff are consistently praised for their friendliness and professionalism, enhancing guests' overall experience with warm and attentive service.
Opinions on the indoor pool are mixed; it serves as a relaxing spot but is often reported to be colder than expected despite being advertised as heated. Nonetheless, it remains suitable for swimming, complemented by the fitness area.
Overall, the Holiday Inn & Suites Bakersfield by IHG is recognized for its convenient location, cleanliness, spacious rooms, and dedicated staff, providing guests with a pleasant and welcoming stay.
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