The
DoubleTree by Hilton New Orleans consistently garners high marks for its prime location. Situated within walking distance of major attractions like the French Quarter, Bourbon Street, Riverwalk and the central business district, it offers guests a central hub from which to explore the vibrant city life. Its proximity to top restaurants, shopping centers, Harrah's Casino and entertainment venues adds to the convenience, making it a popular choice for those keen on immersing themselves in all New Orleans has to offer.
Breakfast at the hotel receives mixed reviews. Many guests praise the quality and variety of the offerings, enjoying the pleasant dining area and attentive staff, particularly highlighting individual staff members for their exceptional service. However, the cost of breakfast is a recurring complaint with several guests finding it overpriced and expressing disappointment over the lack of complimentary options.
Dining experiences at the hotel receive varied feedback. Some guests appreciate the convenience of a downstairs bar, while others criticize the limited dining options and occasional service issues. Limited room service options and instances of less-than-pleasant staff interactions add to the mixed experience.
Rooms receive diverse feedback but are generally appreciated for their cleanliness, comfort and spaciousness. Guests frequently mention the cozy interiors and city views. However, issues like small room sizes, outdated furniture and occasional maintenance lapses have been noted. Nonetheless, the predominant view is that rooms are clean and comfortable.
Regarding cleanliness, the hotel generally performs well with guests praising the cleanliness of rooms and the courteous housekeeping staff. However, there are several reports of areas needing improvement, such as dirty common areas, unclean carpets and maintenance issues in the pool and restaurant areas.
The staff at
DoubleTree by Hilton New Orleans are often described as friendly, helpful and accommodating. While many reviewers commend the professional and courteous service, infrequent interactions with less-than-friendly staff are mentioned. Valet staff, in particular, receive high praise for their helpfulness.
WiFi at the hotel is a mixed experience for guests. While some report a flawless connection, many others experience slow and spotty internet connectivity, impacting their ability to perform basic tasks. The promise of free WiFi occasionally falls short, leading to dissatisfaction.
The gym receives generally positive remarks with guests appreciating the availability of fitness facilities, though occasional equipment issues are reported.
The pool presents a split experience. Some guests find it clean and enjoy the outdoor setting, while others criticize the size and issues with maintenance. The inconsistency in pool cleanliness and availability can detract from the overall experience.
Parking at the hotel is convenient but comes with challenges. While guests appreciate the courteous valet service, the high costs of both valet and self-parking are frequently mentioned along with occasional disorganization and safety concerns in self-parking areas.
The
DoubleTree by Hilton New Orleans proves to be an excellent choice for families, offering family-friendly accommodations and convenient amenities. Its central location is particularly favored by families exploring the city and the staff’s friendliness towards children enhances the family-friendly atmosphere. Although the pool receives mixed reviews, the hotel successfully caters to family needs overall.
For those seeking nightlife, the hotel's location is perfect, offering easy access to vibrant venues like Bourbon Street and the House of Blues while still maintaining a quieter environment just outside the noise. Guests appreciate the lively atmosphere and varied options surrounding the hotel.
The beds at the
DoubleTree by Hilton New Orleans receive predominantly positive feedback. Guests frequently describe the beds as large, clean and very comfortable, contributing significantly to a restful stay.
In summary, the
DoubleTree by Hilton New Orleans excels in location, cleanliness and service but faces challenges with dining options, price of breakfast, WiFi connectivity and maintenance consistency. Despite these issues, its excellent staff and family-friendly environment make it a solid choice for visitors to New Orleans.