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Summary of reviewsMerdeka Hotel Kluang is well-regarded for its strategic and tranquil location, set between the town and a serene estate area. Guests appreciate the ease of access to the main road and proximity to Kluang's city center, which offers an array of dining options. The hotel’s setting strikes a balance between convenience and peacefulness, complemented by ample parking facilities that enhance the guest experience.
The hotel provides a satisfactory breakfast experience, with guests enjoying simple yet flavorful dishes like nasi lemak and mee goreng. The breakfast area offers soothing views of the nearby mountains, though there is room for improvement in variety.
Spaciousness and comfort are hallmarks of the guest rooms, frequently surpassing expectations. The rooms are noted for their cleanliness, with a few areas needing attention, such as occasional musty smells and limited wardrobe space. The colonial-style charm and scenic views further enrich the guest experience.
Staff at Merdeka Hotel Kluang are consistently praised for their friendliness and helpfulness, significantly enhancing the guest experience. The polite and efficient service from staff members makes visitors feel welcome throughout their stay.
Overall cleanliness is described as acceptable, with particular praise for the well-maintained rooms and bathrooms. While some issues with bed linens and carpets are noted, the hotel maintains a generally tidy environment with polite service staff.
The hotel appeals to those seeking charm and practicality, offering good value for money. Despite its age and some signs of wear, the hotel’s refurbishment maintains a calm and tidy environment. With a blend of nostalgia and well-maintained facilities, Merdeka Hotel Kluang provides a satisfactory and comfortable stay. Show more
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Family Friendly Hotel
Merdeka Hotel Kluang is a recommended family-friendly hotel, offering a variety of services and activities for families.
Hotel with Parking
This hotel provides car park. It is conveniently situated just a short stroll away from the Bus Terminal.
3-Star Hotel
Overlooking Gunung Lambak Mountain, this hotel offers comfortable accommodations with free WiFi. It provides easy access to conveniences and food stalls, and guests have complimented the simple breakfast and clean, large rooms.
Hotel near Golf Courses
Hotel for Honeymoon
Business Hotel
Cheap Hotel
Hotel with Tennis Courts
Room Types
Deluxe King RoomThis elegant room is fitted with carpeted flooring, air conditioning, a flat-screen TV and a modern bathroom with heated showers.
Room is fitted with 1 king-size bed.
Deluxe Twin RoomThis elegant room is fitted with carpeted flooring, air conditioning, a flat-screen TV and a modern bathroom with heated showers.
Family SuiteThis luxurious suite is fitted with carpeted flooring, air conditioning, a flat-screen TV and a modern bathroom with heated showers.
This spacious suite sleeps up to 4 guests.
Executive SuiteThis luxurious suite is fitted with carpeted flooring, air conditioning, a flat-screen TV and a modern bathroom with heated showers.
This spacious suite features a private balcony. It sleeps up to 2 guests.
Premier SuiteThis luxurious suite is fitted with carpeted flooring, air conditioning, a flat-screen TV and a modern bathroom with heated showers.
This spacious suite features a larger sofa seating area. It sleeps up to 2 guests.
Standard Queen RoomThe double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Standard Twin RoomThe twin room offers air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Deluxe Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. This double room is air-conditioned and has a flat-screen TV, an electric kettle and a carpeted floor. The unit has 1 bed.
Standard Single RoomThe single room offers air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
Nestled between the town and a serene estate area, Merdeka Hotel Kluang boasts a strategic and convenient location that is widely appreciated by its guests. The hotel's setting offers easy access to the main road, making it a short drive to the city center, where food options are plentiful and within reach. The area is described as very quiet, providing a peaceful retreat while still being centrally located. Though not directly in the bustling heart of the city, this adds to the tranquility without being isolated, as the town is just a few minutes away.
Guests also highlight the abundance of spacious parking, which facilitates hassle-free transportation. The spacious rooms complement the convenience of its placement, offering comfort after exploring the locale. Although there are no immediate shopping malls or eateries next door, the strategic location compensates with its proximity to essential points in Kluang. Overall, Merdeka Hotel Kluang stands out as a well-situated hub for travelers wanting to explore both the town and its quieter surroundings.
Breakfast
Merdeka Hotel Kluang offers a breakfast experience that generally aligns with the expectations for a hotel of its kind. Guests enjoy simple dishes such as nasi lemak and mee goreng, which are described as delicious by several reviewers. Some visitors appreciate the very good breakfast coupled with soothing views of the nearby mountain, adding a pleasant start to their day. While some found the breakfast adequate and even exceeding expectations, there are comments suggesting room for improvement in terms of variety and temperature. The breakfast is commonly perceived as decent, providing a satisfactory start to the morning despite some limitations in choice and variation. Overall, while opportunities for enhancement exist, many guests seem satisfied with the breakfast offerings at the hotel.
Rooms
Merdeka Hotel Kluang offers guests an experience in spaciousness and comfort. Visitors frequently express appreciation for the large size of the rooms, which are notably suitable for both couples and small families. The accommodation provides ample space that often exceeds expectations, with some guests pleasantly surprised that the actual rooms appear better than the pictures suggest. Cleanliness is generally a highlight, with many reviews noting well-maintained and tidy rooms.
While some aspects such as the colonial-style design and views overlooking gardens or nearby mountains add to the charm, the hotel does have its quirks. It is an older establishment but well-kept, offering a nice, decent stay. Some challenges like the occasional musty smell and lack of wardrobe for storing clothes are noted but do not overshadow the overall positive feedback.
The hotel is conveniently located with easy access to local destinations and provides ample parking space. With additional touches like air conditioning, kettle facilities, and complimentary breakfast, Merdeka Hotel Kluang ensures a comfortable stay with spacious accommodations as its standout feature.
Beds
The beds at Merdeka Hotel Kluang generally receive positive feedback, with many guests finding them quite comfortable. Several reviews specifically mention the comfort of the bed and sofa as a highlight. The cleanliness of the mattress and bedding is also noted positively by some. However, there are occasional mentions of issues such as old pillows and dirty bedsheets with hairs and stains, indicating a need for improvement in certain areas. Additionally, a few reviews suggest that the interior, particularly the beds, could benefit from an upgrade. Despite these critiques, the prevailing sentiment is that the hotel provides a comfortable sleeping experience.
Cleanliness
Merdeka Hotel Kluang presents a mixed impression when it comes to cleanliness, with a general consensus that cleanliness is maintained at an acceptable level despite the building being older. Many guests noted the rooms as clean and tidy, with particular praise for the bathrooms and overall sanitation. However, there are inconsistencies, as some guests found issues with bed linens and carpets, noting stains and a lack of thorough cleaning. While the service staff is described as polite, certain areas, like bathroom maintenance and trash removal, require attention. Despite these irregularities, the hotel seems to be well-maintained, especially in terms of room tidiness, although improvements in specific cleaning practices are advisable.
Staff
Merdeka Hotel Kluang boasts commendable service, primarily due to its outstanding staff who consistently receive praise for their cheerful and polite demeanor. Guests have noted the friendliness and helpfulness of the staff across all areas of the hotel, from the reception desk to the dining area. Efficient service is a standout, with staff members like Aisya and Daniel being highlighted for their exceptional politeness and assistance. The positive attitude of the hotel personnel significantly contributes to the overall experience, ensuring that visitors feel welcome and well-cared-for during their stay. Courteous and customer-oriented, the staff at Merdeka Hotel Kluang make a notable difference, creating a comfortable and inviting environment for all guests.
Parking
Merdeka Hotel Kluang offers a satisfying parking experience for guests, with numerous positive aspects highlighted in reviews. The hotel features ample and spacious parking facilities, providing a sense of convenience for visitors. Guests appreciate the generous parking area, with plenty of spaces available right in front of the lobby, ensuring easy access and minimal hassle. The parking area is described as big and complimentary, enhancing the overall guest experience. Despite a mention of limited parking occasionally, the abundance of parking spaces generally alleviates concerns, making it a favorable option for those traveling with vehicles. Overall, Merdeka Hotel Kluang successfully addresses its guests' parking needs, complementing its clean and well-equipped accommodations.
3 Star
Merdeka Hotel Kluang presents a blend of nostalgia and practicality, capturing the charm of a historic property with well-maintained facilities. Despite its age, the hotel has undergone refurbishment, creating a calm and tidy environment that appeals to those looking for a touch of history without compromising on cleanliness. The staff are described as helpful and pleasant, adding to the overall positive experience. The hotel offers good value for money, with reasonable prices that align well with the spaciousness of the rooms. While the hotel exhibits signs of aging and some rooms have a musty smell, flexibility in expectations is advised, as the overall package still provides satisfactory accommodation for its price point.
No, Merdeka Hotel Kluang doesn't have any pool.
No, a spa isn't available at Merdeka Hotel Kluang.
No, Merdeka Hotel Kluang doesn't allow dogs.
Yes, parking facilities are available at Merdeka Hotel Kluang.