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Summary of reviewsThe Best Western Plus Keene Hotel consistently receives positive reviews, particularly noting its convenient location, excellent breakfast, comfortable rooms, and exemplary staff service. The hotel's strategic placement near the interstate and proximity to Keene State College make it an ideal choice for both leisure and work-related visits. Its clean and charming surroundings, coupled with appealing dining options and easy access to local stores, further enhance its appeal.
Guests frequently praise the breakfast offerings, highlighting the variety and quality of fresh, hot foods catering to diverse dietary needs. While improvements have been suggested, the breakfast service generally exceeds expectations and is considered a delightful addition to the stay.
The rooms are commended for their cleanliness, spaciousness, and comfort, contributing to a restful experience. The hotel is noted for its immaculate cleanliness, particularly in bathrooms, with the dedicated staff ensuring a well-maintained environment. While a few isolated concerns about updates and room size arise, the overall impression remains positive.
The staff at Best Western Plus Keene Hotel is a standout feature, consistently recognized for their friendliness, dedication, and welcoming demeanor. The night staff and receptionist receive particular commendation for their approachable service, while breakfast staff are praised for their accommodating attitude. The team's efforts contribute significantly to the hotel's inviting atmosphere.
Beds are frequently highlighted for their exceptional comfort, aiding a restful night’s sleep. Although some minor issues with pillows and firmness occur occasionally, the bedding typically enhances the overall comfort of guests.
Overall, the Best Western Plus Keene Hotel leaves a lasting positive impression with its combined offerings of convenience, cleanliness, comfort, and exceptional service, making it a preferred choice for travelers in the area.
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