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HengChang Business Hotel

Keelung , 5f, No. 24, Ren 3rd Road (Show on Map)

6.8

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHengChang Business Hotel is well-regarded for its strategic location at the vibrant heart of Keelung, making it an ideal choice for those eager to experience local culture and cuisine. Its proximity to Keelung Night Market and several key amenities, including PX Mart and 7-11, offers guests convenience and easy exploration. While the hotel does not serve breakfast, several neighboring breakfast spots provide ample options, allowing guests to enjoy local culinary delights each morning.

The staff at HengChang Business Hotel receive high praise for their friendliness, professionalism, and exceptional service. Known for their attentive nature and fluency in English, the front desk and service teams are appreciated for addressing guest inquiries promptly and ensuring a satisfactory experience.

Cleanliness is somewhat of a mixed experience at the hotel. Many guests find the rooms generally tidy, especially noting the beds and bathrooms. However, some areas show concerns such as dust, odors from smoking, and old equipment, with sporadic reports of more significant housekeeping lapses. These issues suggest room for improvement, yet many visitors still consider their stay pleasant due to the hotel's appealing location.

The WiFi service has varied reviews, with some guests encountering connectivity challenges, notably requiring the television to be turned on for access. Although not consistently highlighted as a major issue, potential guests concerned about internet services are advised to verify connectivity in specific rooms.

Regarding bed comfort, reviews diverge as well; the large beds offer substantial space, although some configurations might lead to discomfort due to the groove between merged beds. Mattress firmness ranges from very hard to soft, with preferences differing among guests, but generally, the beds are adequate for a restful night provided they are well-maintained.

Overall, HengChang Business Hotel is an appealing choice for visitors seeking convenience and excellent service in Keelung, despite a few areas needing refinement.
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Room Types

Standard Twin Room This room has a sofa, a flat-screen cable TV and a refrigerator. A private bathroom is included as well.

Standard Double Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a flat-screen TV, an electric kettle, a sofa and parquet floors. The unit has 1 bed.

Standard Triple Room The triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The triple room offers an electric kettle, a sofa, parquet floors, as well as a flat-screen TV.

Budget Double Room - No Window The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features an electric kettle, parquet floors and a flat-screen TV. The unit offers 1 bed.

Deluxe Family Room The family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room features an electric kettle, parquet floors and a flat-screen TV. The unit offers 2 beds.

Standard Double Room with Massage Package This room comes with a massage coupon per person per night.

Deluxe Double Room The double room features air conditioning, soundproof walls, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 1 bed.

Economy Double Room The unit offers 1 bed.

About HengChang Business Hotel

License: 基隆旅館036-4

Guest Reviews

6.8

Rated

Location

Nestled in the bustling heart of Keelung, HengChang Business Hotel is celebrated for its remarkably convenient location. Situated just steps away from the vibrant temple night market, guests find themselves immersed in the local culture as soon as they exit the hotel. The proximity to Keelung Temple Square and the market makes it an ideal base for travelers keen to explore the local cuisine and vibrant nightlife. The hotel's location also offers easy access to practical amenities like PX mart and 7-11, enhancing the overall convenience for guests. Whether one's itinerary includes visiting the city temple or exploring the local markets, the strategic placement of the hotel ensures that everything is just a short walk away. The excellent location, coupled with basic yet comfortable accommodations, makes HengChang Business Hotel a practical choice for those visiting the area.

Breakfast

The HengChang Business Hotel offers a convenient location with easy access to nearby breakfast spots, allowing guests to explore local culinary options without concern. While the hotel itself does not provide breakfast, the surrounding area features several breakfast shops, ensuring visitors can find something to their liking each morning. While some guests think having breakfast at the hotel would enhance their experience, the proximity to various eateries provides ample alternatives for a satisfying breakfast.

Beds

Visitors to HengChang Business Hotel have mixed experiences when it comes to the beds provided. A prominent feature is the large size of the beds, often created by pushing two single beds together. This setup offers ample space but can result in an uncomfortable groove in the middle. The bedding varies, with some guests finding the comforter insufficient for covering such a spacious bed.

The beds exhibit a range of firmness, from super hard to very soft, with some guests noting a preference for the more comfortable options. However, issues with mattress quality are evident, including signs of wear and lack of support, which can negatively affect comfort. Occasional reports mention stained bedding or unwelcome pests, detracting from the overall cleanliness expected.

Despite these concerns, many guests appreciate the clean and comfortable aspects of the beds and find them satisfactory for a restful stay. While bed configurations might not be ideal for everyone, those who prefer a softer feel often enjoy their experience at the hotel, indicating apt conditions for a good night’s sleep, provided they receive well-maintained accommodations.

Cleanliness

HengChang Business Hotel presents a mixed bag when it comes to cleanliness. Many guests appreciate the rooms for being generally clean and comfortable, with the bed and bathroom often noted for their tidiness. The hotel also maintains neat public spaces, which can leave a positive first impression. However, some areas require attention to detail. Floors, furniture, and various room corners exhibit noticeable dust and cleanliness issues, affecting the overall experience. The smell of smoke pervades some rooms, possibly due to a central air conditioning system, and there is mention of old and discolored equipment that detracts from the overall hygiene.

The bathroom areas can be hit or miss, with some guests enjoying clean facilities, while others report issues such as dirt in the terrazzo floors, hair in the drains, and peeling paint. There are also concerns about bloodstains on bedding and quilt, unstained sheets, and clumps of hair, lint, and even cockroaches, which clearly indicates a need for improved cleaning protocols. The hotel's adherence to regulations means disposable items like toothbrushes aren't provided, though small essentials like shower caps can be requested at the front desk.

In essence, HengChang Business Hotel seems to have the potential for a pleasant stay, especially if management addresses some of the more concerning housekeeping lapses. Its location near points of interest like Keelung Night Market remains a highlight for guests seeking convenience.

Staff

The reviews of HengChang Business Hotel consistently highlight the exceptional quality of the staff's service. Guests frequently mention the front desk and service teams for their friendly and approachable demeanor. The staff's ability to communicate fluently in English and their attentiveness to guest inquiries are particularly appreciated. Visitors describe the team as polite, enthusiastic, and capable of providing detailed explanations to their questions. Many guests note the accommodating nature of the front desk staff, who are prompt in addressing concerns and ensuring guest satisfaction, whether it's through room changes or luggage storage. Overall, the positive reviews underscore a pattern of professionalism and courteousness that contributes to a pleasant stay at the hotel.

Wi-Fi

The WiFi experience at HengChang Business Hotel seems to be mixed based on guest feedback. Some guests have noted that accessing WiFi can be unconventional, requiring the television to be turned on to connect. Room 619 specifically struggled with finding the WiFi. While WiFi issues are mentioned, not all reviews highlighted these as primary concerns, suggesting a range of experiences across different rooms. The hotel does not prominently feature discussions on satisfaction or dissatisfaction with its internet services, indicating that it might not be a key focal point for guests. Aside from WiFi, other aspects of the hotel such as the bathroom ventilation received positive remarks for their efficiency. Overall, potential guests may want to verify WiFi access based on specific room allocations if Internet connectivity is crucial for their stay.

No, HengChang Business Hotel doesn't have any pool.

No, a spa isn't available at HengChang Business Hotel.

No, HengChang Business Hotel doesn't allow dogs.

No, parking facilities aren't available at HengChang Business Hotel.

No, HengChang Business Hotel doesn't have a gym.

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