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Summary of reviewsComfort Suites Newark-Harrison receives generally favorable reviews, emphasizing its convenient location, clean and spacious rooms and welcoming staff. Positioned near Newark Penn Station and close to Newark Airport, the hotel offers excellent accessibility for those traveling to New York City or exploring New Jersey. Guests appreciate the large, well-equipped rooms with comfortable beds and the consistent quality of the standard American breakfast.
The breakfast is praised for its hearty and abundant options, particularly the waffles and muffins with the breakfast staff noted for their friendliness. However, some guests suggest improvements in variety and cleanliness, mentioning issues such as dry sausages or limited healthy options.
The rooms are described as very clean, spacious and comfortable with daily housekeeping maintaining high standards. Despite some mixed feedback regarding occasional odors or outdated facilities, the overall sentiment is positive, highlighting generous room size and comfort.
Cleanliness is a strong point for the hotel with guests frequently commending the spotless rooms and fresh bathrooms. Although there are occasional reports of issues like dirty carpets or bugs, the hotel maintains a solid reputation for cleanliness and comfort.
The staff receives consistent praise for their courteous and professional demeanor, contributing significantly to the positive guest experience. While there are isolated incidents of less friendly interactions, the general consensus is that the staff is a highlight of the stay, providing a welcoming and supportive environment.
Parking at the hotel is a mixed aspect with guests appreciating the convenience of free on-site parking. However, inconsistencies in communication about parking fees and security concerns, such as a reported car theft, suggest areas for improvement.
Overall, Comfort Suites Newark-Harrison offers a comfortable, clean and convenient stay with commendable staff service, though there is room for enhancement in breakfast variety and parking management.
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