Hotels, Resorts in Kazakhstan

Rufus Lodge

Resort in Qotyrkol

9.3

Excellent

From $146

$

Info Categories

Resort near Golf Courses

Resort for Honeymoon

Resort with Swimming Pool

Indoor Pool

Hilton Astana

Hotel in Astana

8.9

Excellent

From $189

$

Info Summary of reviewsThe Hilton Astana is a top choice for travelers seeking convenience and accessibility with a prime location in the heart of the city. Guests rave about the stunning views of the EXPO from their rooms and the comfortable beds with USB connections. The breakfast receives high praise for its diverse and extensive selection of food choices with many calling it delicious and amazing. The hotel's dining options are also well-liked with exceptional service and delicious food. The rooms are beautiful, spacious and comfortable with modern design and high-quality furnishings. The staff are friendly, attentive and helpful with the spa center receiving high marks for its diverse services. The hotel is a great choice for business travelers with its loyalty program providing discounts and ideal location. The Hilton Astana is a luxurious and stylish stay with amenities up to 5-star standards and the modern decor sure to impress. Overall, the Hilton Astana provides a clean, quiet and comfortable stay in a beautiful location with high-level service.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

InterContinental Almaty by IHG

Hotel in Almaty

8.6

Very Good

From $309

$

Info Summary of reviewsInterContinental Almaty by IHG is a great luxury accommodation option for travelers looking for a centrally located hotel in Almaty. The hotel's convenient location makes it easy for guests to explore the city's top attractions and enjoy its lively atmosphere. Guests have highly praised the location and the breakfast spread which offers delicious food and nice ambiance with exceptional Turkish restaurant buffet options. While some reviews have noted that the rooms might be small and dated, most guests agree that they are well-sized, clean and comfortable with comfortable beds. The hotel's cleanliness and well-appointed accommodations have received positive reviews from guests. The hotel staff have also received high praise for their exceptional service, friendly and accommodating attitude and following COVID measures. Overall, guests have found InterContinental Almaty by IHG to be a great value for the money with prime location, clean accommodations and friendly staff.
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Hotel with Tennis Courts

Luxury Hotel

Hotel near Golf Courses

Pana Boutique Hotel

Hotel in Shymkent

9.3

Excellent

$

Info Summary of reviewsPana Boutique Hotel enjoys a favorable reputation for its strategic location, excellent dining experiences, stylish and comfortable rooms and exceptional cleanliness. Conveniently situated in the central part of the city, the hotel provides easy access to major attractions like Abay Park and the airport road, while still offering a quiet and peaceful environment.

The breakfast offerings receive mostly positive feedback with guests praising the delicious, filling and diverse options that include fresh local fruits, milk products, cereals and great coffee. The elegant and cozy atmosphere of the meal further enhances the charm of the hotel. Despite occasional wait times and issues with buffet replenishment, the overall experience is described as excellent and exceeding expectations. Dinner at the onsite restaurants is equally celebrated, especially for the authentic Kazakh dishes served at "Tary" and "Sandyq," both of which impress with their aesthetic presentation and inviting atmosphere.

The rooms at Pana Boutique Hotel stand out for their stylish and ethnic decoration, spacious layouts and modern amenities. Guests frequently comment on the spotlessly clean, tastefully arranged interiors that provide a home-like feel. The soft beds with crisp, pure white sheets contribute to a comfortable and relaxing stay.

Cleanliness is a key highlight with visitors consistently praising the very clean, cozy and well-organized rooms. The shower and toilet facilities are maintained to a high standard, ensuring a fresh and hygienic environment.

While the staff receives mixed reviews, there are notable mentions of exceptional service from individuals like Shukhrat at the reception and the hotel director, Samir. Many guests find the staff polite and friendly, although some felt that better training and professionalism could enhance the overall experience.

In summary, Pana Boutique Hotel is highly regarded for its excellent location, delicious food, stylish and comfortable accommodations and exceptional cleanliness—making it an ideal choice for travelers seeking a convenient, cozy and enjoyable stay.
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Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Holiday Inn - Aktau - Seaside by IHG

Hotel in Aktau

8.9

Excellent

From $78

$

Info Summary of reviewsHoliday Inn - Aktau - Seaside by IHG is a fantastic choice for travelers seeking a peaceful getaway with stunning sea views. The hotel's location is ideal for a night or two either before or after a trip to the Mangystau area with convenient access to shopping and dining options. The breakfast is delicious and diverse with vegetarian options available and the dinner offerings are also highly praised. The rooms are spacious, clean and well-equipped with comfortable beds and relaxing showers. The staff is polite, friendly and professional with great English-speaking skills and the hotel offers excellent facilities for business travelers. Families will love the children's water park and the hotel's caring service for kids. While there are some minor issues with room cleanliness and limited menu options, overall, guests highly recommend this hotel for its cleanliness, service and upgrades.
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Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Hotel Senator

Hotel in Karagandy

9.5

Excellent

From $121

$

Info Summary of reviewsHotel Senator earns high praise for its exceptional location in the heart of the city, providing guests with convenient access to local attractions while offering a comfortable and cozy setting that meets European standards. The combination of strategic positioning with cleanliness and attentive service makes it a top choice for visitors seeking quality accommodations.

The hotel's breakfast experience is widely celebrated for its variety and delectable options. Guests enjoy a unique a la carte menu that keeps breakfast exciting and satisfying, with many describing it as excellent. The option to enjoy breakfast until noon adds to the leisurely experience, and the staff's attentive service complements the culinary offerings.

The rooms at Hotel Senator are consistently noted for their comfort and modern amenities. Clean, spacious, and stylishly designed, they come equipped with necessities, including tea and coffee facilities, ensuring a relaxing and enjoyable stay. Guests appreciate the comfortable beds and the inviting atmosphere, further supported by the hotel’s attention to detail.

Guests commend Hotel Senator for its impeccable cleanliness, which contributes to a welcoming and cozy environment. The excellent room cleaning service and the pristine presentation of rooms and amenities, including fluffy towels, leave a lasting positive impression. The staff's friendly and attentive demeanor further enhances the overall experience.

The hotel's staff receives commendation for their professionalism and helpfulness, ensuring a high standard of customer service. Guests appreciate the politeness and dedication of the staff, particularly at the reception desk, where they go the extra mile to ensure satisfaction. The thoughtful gestures, such as offering fruit as an apology, highlight their commitment to creating a welcoming atmosphere and a pleasant stay for all visitors.
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Hotel with Spa

Family Friendly Hotel

Business Hotel

Grand Hotel Victory

Hotel in Aktau

8.6

Very Good

From $67

$

Info Summary of reviewsThe Grand Hotel Victory in Aktau receives glowing reviews for its prime location near the beach and embankment with many guests appreciating the convenience of nearby amenities such as restaurants, shopping centers and pharmacies. The hotel’s infrastructure, which includes a gym, spa, pool and on-site dining options, adds to the overall appeal, often complemented by panoramic sea views and sunsets viewed from some of the rooms. The friendly and helpful staff further enhance guests' experiences, ensuring a welcoming stay.

Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.

Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.

The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.

While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.

Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.

Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Wyndham Garden Burabay

Hotel in Borovoye

8.9

Excellent

$

Info Summary of reviewsWyndham Garden Burabay is heralded for its idyllic location at the heart of Borovoe village, offering guests stunning views of Lake Borovoe, mountains, and lush forests. This setting provides a serene backdrop for relaxation, with easy access to both nature and local dining options, making it perfect for families seeking both adventure and convenience. The hotel boasts well-maintained grounds, a private beach, and amenities like a pool and sauna, ensuring a rejuvenating experience for visitors.

Breakfast at the hotel receives mostly positive reviews for its variety and quality, with ample choices satisfying diverse tastes. However, there are minor critiques suggesting room for improvement in variety and service. Dinner experiences are similarly mixed, with praise for quality yet concerns about menu limitations and pricing. The hotel's rooms are admired for their cleanliness, comfort, and modern decor, although sound insulation and room size could be improved.

Cleanliness is a strong point for Wyndham Garden Burabay, with guests frequently lauding the meticulous upkeep of both rooms and common areas. While minor issues exist, overall cleanliness contributes to the hotel’s inviting atmosphere, complemented by polite and attentive staff who ensure guest comfort and satisfaction.

The hotel provides reliable wifi, although some guests experience fluctuating connectivity. Its spa is a major highlight, attracting praise for luxurious facilities, excellent service, and relaxation opportunities, complemented by the well-equipped gym that appeals to fitness enthusiasts. The pool facilities are widely appreciated, offering indoor and outdoor options, with mostly positive experiences complemented by attentive staff.

Parking at Wyndham Garden Burabay is convenient and ample, enhancing the accessibility of the hotel for guests. Recognized as a family-friendly destination, the hotel caters to families with spacious areas, engaging activities, and attentive staff contributing to a memorable stay. Overall, Wyndham Garden Burabay stands out for its enchanting location, high standards of cleanliness, excellent amenities, and warm hospitality, promising guests a delightful retreat amidst nature's beauty.
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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Rixos Water World Aktau - Theme Park Free Access

Hotel in Aktau

8.6

Very Good

From $152

$

Info Summary of reviewsRixos Water World Aktau, located on the picturesque shores of the Caspian Sea, offers a captivating retreat with its stunning sea views and expansive green gardens. This beautiful hotel features a private beach and a range of amenities catering to both adults and children, including a panoramic outdoor heated pool and meticulously maintained facilities. The staff is commended for their attentiveness and friendliness, enhancing the overall guest experience and making the resort a standout choice for travelers seeking relaxation and fun.

The hotel provides a generally positive dining experience, with guests appreciating the delicious and diverse breakfast options, especially the variety of egg dishes and porridge. Despite some guests noting a lack of diversity in the dinner menu and occasional service challenges, the high level of service and extensive entertainment options contribute positively to the overall dining ambiance.

Guestrooms are frequently praised for their cleanliness, spaciousness, and modern, cozy design. Amenities such as blackout curtains and excellent sound insulation contribute to comfort, while the exemplary daily cleaning service ensures a pristine environment. The hotel's commitment to cleanliness extends beyond the rooms, with all areas described as spotlessly clean and well-maintained.

The staff at Rixos Water World Aktau is noted for their exceptional service, with specific praise for managers like Jasmine and Nursaulek, who contribute to memorable stays. Although there are suggestions for improvements in training and service consistency, the overall eagerness and professionalism of the staff enhance the guest experience considerably.

The spa features a spacious hammam and high-quality massages, although some criticisms concern the pool size and functionality of certain amenities. Meanwhile, the pool facilities, including a heated infinity pool with stunning views and ample entertainment options for children, receive significant praise, contributing to a memorable experience for families.

As a family destination, Rixos Water World Aktau excels with its complimentary amusement park and themed entertainment programs, ensuring children and adults alike have a delightful stay. Despite minor areas for improvement, the resort is recognized as one of the best on the Caspian Sea, combining a tranquil seaside location with attentive service and diverse entertainment options.

While the hotel itself strives for a five-star rating, there are instances where guest expectations of a 5-star standard and the actual experience don't align, particularly in terms of food quality and service consistency. Nonetheless, the hotel's all-inclusive program offers a rich selection of beverages and dining options, contributing to a satisfying stay. Overall, Rixos Water World Aktau is lauded for its beautiful environment, family-friendly amenities, and commendable staff, making it a desirable destination for a delightful vacation.
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Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Grand Sapphire Hotel

Hotel in Almaty

8.3

Very Good

From $72

$

Info Summary of reviewsThe Grand Sapphire Hotel in Almaty offers a central location that attracts travelers seeking to explore the city's vibrant offerings. Positioned conveniently near popular attractions and essential amenities, guests appreciate the ease of accessing cafes, restaurants, shops, and public transportation. The hotel's rooms receive praise for their spaciousness, cleanliness, and modern decor, though some guests report occasional issues with bathroom sizes and room functionality. The exceptional cleanliness throughout the hotel is a consistent highlight, with visitors noting the spotless rooms and well-maintained facilities.

The staff at the Grand Sapphire Hotel are often commended for their friendly and professional demeanor, contributing to a welcoming atmosphere. The reception team is particularly noted for its helpfulness and language skills, although some isolated incidents of service dissatisfaction are mentioned. Despite these minor drawbacks, the staff's efforts enhance the overall guest experience.

Breakfast at the hotel receives mixed reviews, with some guests finding it satisfactory while others criticize its lack of variety and repetitive menu. Alternative nearby dining options are available for those seeking a more enriching breakfast experience. The comfort of the beds is generally well-received, contributing positively to guest stays, although a few concerns about mattress firmness and pillow comfort are reported.

The hotel's Wi-Fi service receives mixed feedback, with some guests finding it adequate and others experiencing slow speeds and outages. Attempts at resolution were noted, but improvements are suggested to enhance connectivity.

Finally, while aspects of the Grand Sapphire Hotel align with its advertised four-star rating, certain facilities and services fall short of expectations, prompting some guests to express disappointment. Areas such as breakfast quality, restaurant service, and noise disturbances are identified as needing improvement to meet the standards typically associated with a four-star experience. Overall, the Grand Sapphire Hotel remains a favored choice for its location and cleanliness, with room for growth in specific areas.
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Hotel near Nightlife Spots

Hotel with Parking

4-Star Hotel

Hotel Kazzhol Almaty

Hotel in Almaty

8.2

Very Good

From $98

$

Info Summary of reviewsHotel Kazzhol Almaty stands out for its prime location in the heart of Almaty’s vibrant city center, combining convenience and accessibility with a tranquil residential setting. Guests consistently praise its proximity to attractions, dining options, and shopping centers, making it an ideal choice for travelers. The hotel’s commitment to providing clean accommodations and excellent service further enhances its appeal, with English-speaking staff ensuring smooth communication for international visitors.

One of the highlights of the hotel is its breakfast offerings, which receive widespread acclaim for their diversity and taste. Guests appreciate the extensive and varied spread that caters to different dietary needs, although some noted a few dishes could be fresher. The overall breakfast experience is highly satisfying, with an ample buffet format that sets a delightful start for the day.

The rooms at Hotel Kazzhol Almaty are described as spacious, well-maintained, and comfortable, despite some reviewers noting the building's age. Cleanliness is a strong point, and the accommodations meet the expectations set by online descriptions. While updates could enhance some aspects, the rooms offer functionality and comfort, suitable for both leisure and business travelers.

Cleanliness throughout the hotel is generally praised, with guests commending the spotless rooms and facilities. While minor lapses in maintenance are occasionally reported, the overall consensus is positive. The staff’s outstanding service and friendliness are frequently highlighted, with guests appreciating their attentiveness and readiness to assist.

The Wi-Fi service is mostly reliable and fast, meeting guests’ needs with only occasional disruptions. The spa facilities, including a spacious pool and sauna, offer a family-friendly environment, though there are mentions of inconsistent cleanliness and availability. Despite this, the amenities contribute positively to the hotel’s offerings.

The pool, though not large, is a nice addition with clean and warm water, complemented by a gym and saunas. The comfortable beds and pillows are well-received, contributing to restful stays. Overall, the combination of location, service, and amenities makes Hotel Kazzhol Almaty a favored choice among travelers.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Prestige

Hotel in Astana

8.8

Excellent

From $37

$

Info Summary of reviewsThe Prestige Hotel consistently receives praise for its excellent location and value for money. Nestled along the picturesque Ishim River, it offers stunning views and is just a stone’s throw away from Central Park, cafes, restaurants and shops. Guests cite its convenience for both leisure and business travelers, given its proximity to embassies and offices. Public transportation is easily accessible, yet the hotel maintains a tranquil ambiance amidst the bustling surroundings.

One of the hotel’s standout features is its diverse and tasty breakfast, which guests describe as freshly prepared and hearty. The friendly staff enhance the dining experience further and the hotel’s ability to accommodate early breakfast requests underscores its commitment to guest satisfaction. However, some guests noted that the variety could be expanded.

The rooms at Prestige are lauded for their cleanliness and comfort, featuring large beds, adequate amenities and a cozy atmosphere. Despite some furniture being slightly dated, the rooms are well-maintained, ensuring a pleasant stay. The hotel’s family-friendly environment is also a key highlight, offering spacious accommodations well-suited for families with children.

Guests frequently commend the attentive and friendly staff, who significantly enhance the overall experience. The positive and responsive attitude of the staff contributes to a welcoming and homely atmosphere. While the Wi-Fi performance is generally satisfactory, it can be inconsistent depending on the room location.

For those interested in nightlife, the hotel's central position offers easy access to a vibrant scene, including fast food places and ice cream stalls, all within walking distance. Despite this, the hotel maintains a quiet neighborhood vibe conducive to relaxation.

Overall, the Prestige Hotel delivers a compelling three-star experience, offering great value for money. Its beautiful location, clean and comfortable accommodations, excellent service and variety of amenities make it a top choice for both leisure and business travelers, while minor areas for improvement do not detract from the overwhelmingly positive feedback.
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Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Tauke Khan Plaza

Hotel in Shymkent

9.3

Excellent

$

Info Summary of reviewsTauke Khan Plaza has garnered consistently positive feedback across various aspects, making it a commendable choice for travelers seeking comfort and convenience.

Tauke Khan Plaza enjoys an excellent location, praised for its easy accessibility and proximity to essential facilities. Situated on the main street, the hotel offers straightforward access to different parts of the city. Guests appreciate the convenience, noting that taxi drivers have no trouble finding it and facilities such as a fitness center and secured parking enhance its appeal. Despite minor mentions of its distance from the city business center, the overall sentiment remains highly favorable.

The breakfast experience at Tauke Khan Plaza is widely celebrated with guests lauding the extensive and delicious options available. The variety includes items such as boiled eggs, omelettes, vegetables, fruits, desserts, juices, cheeses and various kinds of sausages. The quality is consistently described as exceptional, contributing to the meal's overall appeal. Additionally, the delightful coffee in the lobby, alongside a well-received breakfast buffet for groups, adds to the positive dining experience.

The hotel's rooms are another highlight, known for being clean, cozy and well-equipped. Whether opting for standard or more luxurious accommodations, guests can expect modern amenities, big comfortable beds and luxurious bathrooms. Rooms vary from compact to spacious, catering to different preferences, but all maintain a high standard of cleanliness and comfort.

Cleanliness across the entire property is consistently praised with guests noting the spotless and well-maintained environment. Visitors frequently commend the emphasis on maintaining fresh and tidy surroundings, ensuring a comfortable stay.

The staff at Tauke Khan Plaza receives high praise for their excellent service and friendly demeanor. Guests appreciate the politeness and helpfulness of the employees with special mentions of the cheerful receptionists and supportive administrators. The staff's proficiency in English is also highlighted, contributing to an enhanced guest experience.

Comfortable and luxurious beds are a notable feature with guests frequently praising the mattresses and pillows for ensuring a restful night's sleep. Despite occasional reports of minor issues, the general consensus remains highly positive.

Overall, Tauke Khan Plaza is recognized as a superb four-star establishment, known for its clean, modern environment and favorable price-quality ratio. While there are occasional critiques regarding certain aspects not fully aligning with its four-star image, the overwhelmingly positive reviews affirm it as a commendable choice for travelers.
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Business Hotel

Hotel with Parking

EV charging stations

4-Star Hotel

Boutique Hotel Silk Way

Hotel in Turkistan

9.5

Excellent

From $52

$

Info Summary of reviewsNestled in a quiet residential area close to the heart of Turkestan, Boutique Hotel Silk Way offers a perfect blend of tranquility and convenience. Guests can easily explore nearby attractions such as the Caravan saray, local parks and Ahmet Yesevi University with the city center just a short distance away. The hotel's location also ensures easy access to the Turkistan International Airport, making it ideal for both leisure and business travelers.

The breakfast at the hotel stands out as a highlight, receiving high praise for its delicious, fresh and varied offerings. Guests enjoy a lovely buffet spread that meets European standards with an excellent selection of dishes, including high-quality coffee, especially the cappuccino. Although there were a few minor complaints about food quality and selection, the overall consensus is positive, making breakfast a delightful part of the stay.

Dining at the hotel's restaurant is also a pleasant experience with many reviews commending the fresh and delicious food prepared by Michelin-star chefs. However, some guests found the prices a bit steep and occasionally experienced mix-ups in orders. Despite these minor issues, the restaurant generally provides an enjoyable dining experience.

The rooms at Boutique Hotel Silk Way are praised for their spaciousness and comfort, featuring large, comfortable beds and beautiful decor. Equipped with all necessary amenities, the rooms exude luxury with new furniture and thoughtful details such as complimentary fruits and extensive toiletries. While there are occasional remarks about minor improvements needed, such as additional hangers or seating, the overall experience is one of superb comfort and satisfaction.

Cleanliness is a strong point at the hotel with guests frequently commenting on the spotless and well-maintained rooms and common areas. The bathrooms are particularly noted for their sparkling clean condition, adding to the overall sense of luxury and meticulous upkeep. Minor issues like dust under the bed are rare exceptions in an otherwise consistently positive record of cleanliness.

The exceptional quality of the staff significantly enhances the guest experience at Boutique Hotel Silk Way. The team is consistently praised for their friendliness, helpfulness and professionalism with specific commendations for the reception staff. Their willingness to go above and beyond, such as offering late check-outs, creates a welcoming and efficient atmosphere that guests greatly appreciate.

The beds at Boutique Hotel Silk Way are a standout feature, offering huge, comfortable mattresses and pristine, pleasant bedding. The abundance of pillows and soft linens contribute to an exceptional sleeping experience, ensuring a restful and refreshing stay.

Overall, Boutique Hotel Silk Way redefines luxury in hospitality with its elegant interiors, high-end amenities and top-tier service. The hotel offers a magnificent experience akin to other renowned five-star properties, delivering a first-class stay that leaves guests highly satisfied.
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Business Hotel

Hotel with Parking

Boutique-style Hotel

Amsterdam Hotel Aktobe

Hotel in Aktobe

9.0

Excellent

From $74

$

Info Summary of reviewsAmsterdam Hotel Aktobe is highly regarded for its excellent and convenient location, offering easy accessibility to major attractions, the city center and the airport. The hotel's proximity to a large shopping center, along with nearby restaurants, parks and tourist spots, adds to its appeal. Guests appreciate the clean, spacious rooms, good breakfast options and attentive staff, which collectively enhance the experience. The private, quiet grounds offer a cozy atmosphere suitable for both leisure and business travelers.

The breakfast at Amsterdam Hotel Aktobe consistently receives high praise for its wide selection and variety of tasty dishes, described by many guests as excellent, superb and fantastic. The hearty and diverse offerings in the buffet cater to all family members, making the breakfast a standout aspect of the stay.

Rooms at the hotel are described as luxurious and comfortable with guests highlighting their cleanliness and spaciousness. The newly renovated interiors and luxurious finishes add to the opulence, while cozy setups and comfortable beds promise a restful stay. Despite occasional maintenance issues, such as a mold smell, the rooms are bright, airy and equipped with well-arranged amenities, ensuring a pleasant environment.

Cleanliness is a significant strength of the Amsterdam Hotel Aktobe with guests commending the spotless rooms and communal spaces. The hotel's commitment to cleanliness and a cozy atmosphere leaves a positive lasting impression on visitors.

The staff at Amsterdam Hotel Aktobe are consistently praised for their friendliness, politeness and attentiveness. Reviewers highlight the exceptional responsiveness and courteous nature of the personnel, particularly the receptionists, who are noted for their kindness and efficiency. The excellent level of service and the welcoming atmosphere created by the hotel's team significantly enhance the guest experience.

While the hotel's Wi-Fi service receives mixed reviews with some guests experiencing weak signals and frequent disruptions, it is functional enough to facilitate work-related tasks for others.

The hotel's spa center, which includes a swimming pool, sauna and jacuzzi, is well-regarded by guests. The presence of these services, often included in the room rate, adds to the relaxing experience, though some guests noted the spa area could benefit from slight updates.

The pool is positively mentioned for its size and enjoyable atmosphere, particularly appreciated by families with children. The inclusion of a jacuzzi and sauna further enhances the appeal.

Beds at the Amsterdam Hotel Aktobe are generally praised for their comfort with many guests describing them as luxurious and soft. However, occasional criticisms highlight issues with bed springs and frequency of linen changes. Overall, the beds provide a cozy and comfortable sleep experience.

In summary, Amsterdam Hotel Aktobe offers a well-rounded and pleasant stay with its excellent location, high-quality breakfast, luxurious rooms, exceptional cleanliness, attentive staff and enjoyable amenities including a spa and pool. Despite minor issues with Wi-Fi and occasional maintenance concerns, the hotel delivers a welcoming and comfortable experience for its guests.
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Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

SAAD Hotel Astana

Hotel in Astana

8.6

Very Good

From $84

$

Info Summary of reviewsSAAD Hotel Astana is lauded for its prime location, placing guests in the heart of Astana near key attractions like Khan Shatyr, shopping centers and restaurants. Its central positioning allows for convenient access to dining, shopping and sightseeing, making it an ideal hub for tourists. Visitors also appreciate the stunning panoramic views available from upper floors, adding to the overall comfort of the stay.

The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.

Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.

The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.

Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.

The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.

The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.

In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
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Luxury Hotel

Hotel with Spa

Family Friendly Hotel

Dedeman Oskemen Tavros Hotel

Hotel in Ustʼ-Kamenogorsk

8.5

Very Good

From $84

$

Info Summary of reviewsThe Dedeman Oskemen Tavros Hotel in Ust-Kamenogorsk consistently earns high praise for its prime location along the banks of the Irtysh River. Guests appreciate stunning river views, proximity to shopping centers and a convenient setting for both leisure and business travelers. The hotel's scenic location is ideal for those who enjoy picturesque strolls or runs along the waterfront.

The accommodation excels in cleanliness and comfort with spacious, cozy rooms that are well-furnished and offer everything necessary without the need for extras. Beds are frequently described as large and comfortable, contributing to a restful stay. Guests also note the effectiveness of the soundproofing and the attentive, friendly service provided by the dedicated staff. Although the rooms are generally well-maintained, there are proposals for renovations to address worn-out furniture and minor issues such as faulty window frames and weak lighting.

Breakfast at the hotel garners positive feedback for its variety and quality. Guests appreciate the extensive selection of fresh, tasty dishes with early breakfast hours catering especially well to business travelers. The breakfast area with its beautiful view of the river, adds to the pleasant dining experience. However, there is room for improvement in maintaining variety and addressing occasional issues with specific dishes.

Dinner at the hotel's Opera Restaurant is also well-received for its varied and tasty offerings, complemented by 24-hour room service. Despite some concerns over high prices and occasional lapses in service, the overall dining experience remains satisfying for many guests.

The cleanliness of the hotel is consistently highlighted with guests noting the immaculate condition of the rooms and facilities. The attention to detail in maintaining a spotless environment extends to the well-maintained bathroom amenities and overall hygiene standards.

Staff at the hotel are frequently praised for their friendliness, politeness and professionalism. The dedicated reception team receives particular acclaim for their attentiveness and willingness to accommodate various requests, contributing to an enjoyable stay for most guests.

The hotel offers a range of amenities, including a spa complete with a Turkish hammam, Finnish sauna and excellent gym facilities. Guests appreciate the clean and well-maintained spa areas, though there are occasional mentions of issues with the steam rooms and sauna maintenance. The gym is valued for its cleanliness and the availability of quality equipment, providing a beneficial amenity for travelers.

While the Wi-Fi service receives mixed reviews with some guests experiencing slow and unreliable connections, others find it sufficient for their needs. Improvements in consistency and connectivity would further enhance the overall guest experience.

For business travelers, the hotel's convenient location and range of services, including office rooms and a cozy lobby, make it a suitable choice. However, some believe that the hotel could better align with its intended 5-star rating in terms of price-quality ratio.

In summary, Dedeman Oskemen Tavros Hotel stands out for its picturesque location, exceptional cleanliness, comfortable accommodations and friendly service. With minor improvements in room renovations, Wi-Fi reliability and dining consistency, the hotel has the potential to offer an even more satisfying experience for all guests.
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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Radisson Hotel Astana

Hotel in Astana

8.2

Very Good

From $159

$

Info Summary of reviewsThe Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Samal Resort & SPA

Resort in Almaty

9.3

Excellent

From $114

$

Info Summary of reviewsSamal Resort & SPA draws guests with its stunning mountain location, providing breathtaking views and proximity to both nature and urban amenities. The serene and picturesque setting, clean environment and easy access to prominent attractions like Medeo and Shymbulak ski resort offer a tranquil retreat complemented by the fresh mountain air.

Breakfast at the resort is highly praised for its diverse, delicious offerings and the pleasant atmosphere of dining on the terrace. The quality of dishes, variety and attentiveness of the breakfast staff enhance the overall dining experience. Although some guests noted a limited selection, the overall feedback remains exceptionally favorable with breakfast often highlighted as a significant reason to return.

Dining at the hotel's fifth-floor restaurant is appreciated for its 24/7 service, tasty European and national cuisine and pleasant ambiance, particularly on the balcony. However, some guests found the menu to be monotonous and the prices high. Service received mixed reviews, but the availability of nearby dining options provides good alternatives.

The rooms at Samal Resort & SPA are frequently commended for their cleanliness, spaciousness and modern facilities. Guests enjoy the large balconies with stunning views and the overall quiet, comfortable environment. Daily cleaning ensures fresh linens and towels, although some guests experienced minor issues with mattress quality and room temperature.

Cleanliness throughout the resort is consistently highlighted positively with tidy shared areas and well-maintained grounds contributing to a comfortable stay. The spa area also receives high marks for its cleanliness, enhancing the relaxing experience with amenities like a swimming pool, jacuzzi, hammam and sauna.

The staff at Samal Resort & SPA are noted for their friendliness, helpfulness and proficiency in English. Guests frequently compliment the front desk, room service and restaurant staff for their attentiveness and accommodating nature. The efficient booking and check-in processes further elevate the seamless customer service.

The spa at the resort stands out with its excellent facilities and tranquil ambiance. Guests appreciate the clean, well-maintained amenities and the exceptional massage services. Despite minor critiques, the overall sentiment is overwhelmingly positive, often exceeding expectations.

The pool is another standout feature, described as clean and warm, making it enjoyable for both families and individuals. The spa and pool areas provide a relaxing environment with comfort and cleanliness receiving frequent commendation.

Samal Resort & SPA caters well to families, offering extra beds at no cost and accommodating early check-ins. The dining areas are attentive to children's needs and the overall environment is comfortable and engaging for family stays. The presence of a spa and pool adds to the attraction, providing both activity and relaxation options.

Overall, despite minor areas for improvement, Samal Resort & SPA offers a highly enjoyable stay with its superb location, excellent breakfast, comfortable rooms, clean environment and top-notch customer service. The spa and pool facilities contribute significantly to the positive guest experience, making it a solid choice for both peaceful retreats and family vacations.
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Resort for Honeymoon

Resort with Spa

Family Friendly Resort

SULTAN PLAZA Borovoe

Hotel in Borovoye

8.8

Excellent

$

Info Summary of reviewsSULTAN PLAZA Borovoe offers an exceptional getaway experience, nestled in a serene pine forest. The prime location provides a tranquil retreat with convenient access to nature and nearby attractions, such as the lake and the village of Borovoe. Guests enjoy the peaceful forest environment and the charming, well-maintained grounds of the hotel.

The hotel's culinary offerings receive high praise, particularly the breakfast, which boasts a delicious and varied buffet. Lunch and dinner options also maintain a high standard, providing a delightful dining experience. Despite occasional service delays and price concerns, the restaurant's diverse and flavorful options are well-regarded.

The rooms are spacious, clean and comfortable, creating a cozy atmosphere perfect for relaxation. Many guests appreciate the new furniture, modern amenities and beautiful views. Housekeeping consistently maintains pristine standards, ensuring tidy and inviting accommodations.

Cleanliness extends throughout the hotel with spotless rooms and well-kept public areas contributing to a clean, quiet and beautiful ambiance. The immaculate condition of the facilities, including the pool, is frequently highlighted.

Staff at SULTAN PLAZA Borovoe are professional, friendly and attentive. The excellent service provided by the team, from reception to housekeeping to restaurant personnel, significantly enhances the guest experience.

The hotel's spa and fitness center offer high-quality amenities, including a Finnish sauna, hammam, pool and well-equipped gym. Guests enjoy the relaxing atmosphere and various massage options available, despite the additional fees for some services.

The indoor swimming pool is a standout feature, praised for its cleanliness and inviting atmosphere. While there are minor concerns about the children's pool, the overall leisure experience is highly positive.

Parking options are convenient and secure, adding to the overall ease for guests traveling by car or motorcycle. Families find SULTAN PLAZA Borovoe an ideal destination with family-friendly amenities like spacious rooms, a playground and a good swimming pool contributing to a pleasant stay.

The beds are particularly comfortable, featuring high-quality, clean bedding that ensures a restful sleep. The soft yet supportive mattresses and top-notch pillows and blankets enhance the overall comfort.

SULTAN PLAZA Borovoe lives up to its four-star rating, offering excellent value for money. While there are occasional minor concerns, the overall experience meets and often exceeds guests' expectations, making it a favored choice for a relaxing and enjoyable stay.
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Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Children's Pool

Hotels in Kazakhstan