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Summary of reviewsQ Hotel Plus Katowice is highly praised for its exceptional location, situated near the train station and close to the city center. This convenient positioning provides easy access to transportation, Market Square, Spodek arena and a variety of restaurants and shops. The hotel's modern structure and clean rooms, combined with friendly and helpful staff, offer a blend of comfort and convenience, making it a top choice for both business and leisure travelers.
Breakfast at Q Hotel Plus Katowice stands out as a highlight, receiving accolades for its variety, quality and delicious taste. The buffet includes a vast selection, catering to various dietary preferences. Guests often describe the breakfast experience as excellent, complemented by high service levels and aesthetically pleasing presentation.
The hotel's restaurant, SmaQ Food & Wine, also receives favorable reviews for its delicious and well-prepared regional cuisine. With an impressive wine list and excellent service, the dining experience is enhanced by a pleasant and thoughtfully designed ambiance. Occasionally, specific dishes receive criticism, but these are exceptions in an otherwise positive reception.
The rooms at Q Hotel Plus Katowice are frequently described as clean, spacious and well-equipped with modern amenities. Comfortable beds and quiet rooms contribute to a restful stay. Chic and tidy bathrooms, featuring high-quality cosmetics, add to the overall positive experience, despite some isolated issues with room odors and noise.
Cleanliness is a strong point for the hotel with guests consistently commending the immaculate conditions of both rooms and common areas. Daily cleaning ensures a pristine environment, enhancing the comfort and coziness for guests.
The staff at Q Hotel Plus Katowice are repeatedly highlighted for their friendliness, helpfulness and professionalism. Their efficient and polite service at the reception and throughout the hotel remains a cornerstone of the positive guest experience.
Free WiFi is generally appreciated by guests for its stability and strong signal strength, ensuring reliable internet access throughout the hotel. Minor criticisms about occasional sluggishness and complex login processes do not significantly detract from the overall positive feedback.
Parking, though available and convenient for some, receives mixed reviews due to limited spaces, high costs and challenging maneuverability. Despite these issues, the availability of secure parking for motorbikes and free street parking on weekends adds some flexibility for guests.
For families, the hotel offers spacious and clean family rooms with connecting options that are particularly suitable. The family-friendly environment is noted, although some noise issues and occasional room preparation concerns are mentioned.
The beds at Q Hotel Plus Katowice are typically described as comfortable with high-quality mattresses and pillows providing a good night's sleep. While some guests report issues with bed sizes and mattress hardness, the overall consensus is positive.
In summary, Q Hotel Plus Katowice delivers a largely positive four-star experience, offering good value with clean, comfortable and well-equipped accommodations. The hotel's prime location, excellent service and modern amenities make it a strong choice for a variety of travelers, despite some areas for improvement. Show more
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Categories
Business Hotel
This hotel features a conference center, business center, and a gym, making it suitable for business travelers. It offers 121 rooms and is located close to the city center and public transport.
Accessible Hotel
The facility is adapted for people with disabilities, offering entire unit wheelchair accessibility and increased accessibility features. Accessible rooms include raised toilets, roll-in showers, lowered sinks, and toilets with grab rails. Wheelchair accessible parking and elevators are also available.
Hotel with Gym
This hotel is listed as one of the top hotels with a gym in Katowice.
4-Star Hotel
This hotel offers good value and modern features. It provides clean and nicely decorated spaces, though some guests find the quality slightly lacking compared to other similarly rated hotels.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.
Single RoomOffering free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Double Room with Extra BedOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Guest Reviews
8.9
Excellent
Location
Q Hotel Plus Katowice stands out for its exceptional location, which has garnered widespread acclaim from guests. Nestled right near the train station and close to the bustling city center, it provides convenient access to both transportation and key attractions. Visitors highlight its proximity to the Market Square, Spodek arena and an array of restaurants and shops, making it an ideal spot for both business and leisure travelers.
The location is frequently praised as being particularly advantageous and central, yet peaceful enough to ensure a quiet stay despite the bustling surroundings. Many reviews emphasize the ease of getting around Katowice, whether by foot or public transport within minutes.
The hotel's modern structure and clean rooms complement its strategic positioning, offering guests a satisfying blend of comfort and convenience. The private parking, although available for an additional fee, adds to the overall accessibility. Furthermore, the friendly and helpful staff contribute positively to the experience, enhancing the overall stay for guests.
In summary, Q Hotel Plus Katowice excels in providing a superb lodging experience primarily due to its prime location, combined with excellent service and clean, comfortable rooms. Whether for a short business trip or a leisurely weekend, it stands as a highly recommended choice for any traveler seeking to explore Katowice.
Breakfast
At Q Hotel Plus Katowice, breakfast stands out as a highlight according to guest reviews. Many guests praise the breakfast for its variety, quality and delicious taste. The buffet offers a wide selection of dishes, including freshly squeezed juices, smoked fish, warm sausages, eggs, cottage cheese and options to cater to various dietary preferences, such as vegan and sugar-free choices. The breakfast presentation is often described as excellent with dishes being aesthetically pleasing and the breakfast area being welcoming and pleasant.
Some reviews mention breakfast as being one of the best they've ever had in a hotel, noting the high level of service and the wide range of food options available. Positive comments frequently highlight the freshness and deliciousness of the food, the extensive and varied menu and the opportunity to make fresh juice personally.
However, a few guests pointed out that breakfast could be pricey and some found the cost to be excessive for the options provided. A small number of reviews mentioned limited choices, stale items and high prices, which affected their overall experience.
Overall, the majority of feedback indicates that breakfast at Q Hotel Plus Katowice is very good with a broad selection ensuring most guests find something they enjoy. The rich and diverse offerings, coupled with the excellent service, make for a memorable breakfast experience, notwithstanding the occasional critiques about price and selection.
Dinner
The restaurant at Q Hotel Plus Katowice, known as SmaQ Food & Wine, offers an overall positive dining experience according to guest reviews. The food is frequently described as good, delicious and very tasty with many guests highlighting balanced and interesting dinner options. The restaurant garners high praise for its regional cuisine and excellent dishes, including commendations for a particularly good steak.
The service matches the quality of the cuisine with guests noting exceptional service from waiters and an impressively varied wine list. The interior design and ambiance of the restaurant also receive favorable comments, making it a pleasant space for dining.
While there are occasional criticisms regarding specific dishes, such as a dry local roll or average burgers, these are exceptions rather than the norm. Overall, the restaurant tends to leave a positive impression with its diverse and high-quality meals contributing to a satisfying dining experience for hotel guests.
Rooms
The reviews for 'Q Hotel Plus Katowice' paint a largely positive picture of its rooms, highlighting several key qualities and amenities that guests appreciated. Cleanliness stands out as a frequent point of praise with many guests noting that the rooms are very clean, tidy and well-maintained. The modern, comfortable and aesthetically pleasing decor also garnered favorable mentions.
Guests often described the rooms as spacious, though there were a few remarks about smaller room sizes being less ideal for larger groups or families. Despite the varying room sizes, the rooms were frequently mentioned as well-equipped, featuring useful amenities such as irons, safes, kettles, refrigerators and air conditioning.
Comfort is another highlight with numerous guests complimenting the comfortable beds and pillows. The rooms were described as cozy, quiet and suitable for a restful stay, although some mentioned issues with noise, especially in rooms facing the train tracks.
The bathrooms also received positive feedback for being chic, clean and spacious with the added touch of high-quality cosmetics. There were a few complaints about room odors and occasional cleanliness issues, but these seemed to be exceptions rather than the rule.
Overall, the rooms at Q Hotel Plus Katowice are consistently described as clean, comfortable and well-equipped with modern furnishings and a range of amenities that make for a pleasant stay.
Beds
At Q Hotel Plus Katowice, guests frequently comment on the comfort of the beds, emphasizing their satisfaction with phrases like comfortable, very comfortable and beds are perfect. Most reviewers find the mattresses and pillows to be of high quality, offering a good night's sleep. Some appreciate the large and soft beds, which enhance the overall pleasant experience.
Despite the predominant positive feedback, a few guests mention occasional issues such as small bed sizes, hard mattresses or discomfort due to joined twin mattresses creating a gap. Nevertheless, for many, the beds are adequate for a restful stay with the spaciousness of the rooms and clean, well-maintained bedding adding to the comfort.
Overall, the consensus suggests that Q Hotel Plus Katowice generally provides guests with comfortable sleeping arrangements, making it a solid choice for travelers prioritizing a good night's rest.
Cleanliness
Q Hotel Plus Katowice consistently impresses its guests with an exceptional standard of cleanliness. The majority of reviews highlight the hotel's immaculate condition with many guests describing their rooms as spotless, well-maintained and equipped with all necessary amenities. The thoroughness of the cleaning service has received widespread praise with several mentions of daily room cleaning that leaves the rooms in perfect condition by the afternoon.
The hotel's overall cleanliness extends beyond individual rooms to common areas, contributing to a clean and pleasant atmosphere throughout the establishment. Guests also appreciate the contemporary, elegant decor that complements the hotel’s modern and business-friendly environment. Many find the hotel not only clean but also very comfortable and cozy.
Despite the overwhelming positive feedback, a few mentions of minor cleanliness issues, such as moderately cleaned bathrooms and minor maintenance details, indicate that there is room for improvement. However, these remarks are far outweighed by the praise for the hotel's high cleanliness standards.
Overall, Q Hotel Plus Katowice offers a clean, comfortable and reliable stay, making it a popular choice for travelers looking for hygiene and convenience in the heart of Katowice.
Staff
The guest reviews of Q Hotel Plus Katowice consistently highlight the exceptional quality of the hotel's staff. Visitors commend the staff for their friendliness, helpfulness and professionalism. Phrases such as "very friendly", "super friendly and helpful" and "staff was perfect" are frequently mentioned, reflecting the welcoming atmosphere provided by the hotel team. The reception service also received praise for being efficient and polite with the staff showing a courteous attitude towards guests.
Many guests appreciated the attentiveness and accommodating nature of the personnel, noting that they were consistently polite and responsive. The staff's professionalism is underscored by their ability to handle various guest needs smoothly, contributing to a seamless check-in experience and offering exemplary service throughout the stay. The positive mentions extend to specific departments, such as the reservations team, where individual members like Miss Kasia are noted for their professional approach.
While there are a few minor criticisms regarding the reception staff and breakfast service, the overwhelming sentiment remains positive. Overall, the guest reviews paint a picture of a hotel where staff members excel in creating a friendly, welcoming and professional environment for their guests.
Wi-Fi
At 'Q Hotel Plus Katowice', guests generally appreciate the free WiFi provided. The overall connectivity is praised for being stable and the signal strength is reported to be strong, ensuring that guests can connect from various parts of the hotel without issue. While some found the connection speeds impressive and the internet fast, a few reviews mentioned encountering occasional sluggishness. A couple of guests noted a somewhat complex login process but found the WiFi performance flawless once they navigated it. Despite these minor inconveniences, most guests reported good to very good WiFi with a particularly positive mention of convenient and fast internet access. Overall, 'Q Hotel Plus Katowice' offers reliable and effective WiFi, contributing positively to the guest experience.
Parking
Guest reviews of the Q Hotel Plus Katowice reveal mixed experiences regarding the parking facilities. Positively, parking is readily available behind the hotel with direct access to the reception, offering convenience to guests. There is also free and secure parking for motorbikes. Additionally, public parking is available in front of the hotel and on weekends, guests can find free street parking.
However, the parking is often described as tricky and complicated. Limited spaces mean that it's recommended to reserve a spot in advance, yet these reservations can be subject to high occupancy. Narrow parking spaces and a small parking lot can make maneuvering challenging. Furthermore, the cost of parking is frequently criticized for being high with prices around 60-70 PLN per day, which some guests feel should be included in the room rate. Despite the availability and convenience for some, the overall value and practicality of the parking arrangement appear to leave room for improvement.
Family
Q Hotel Plus Katowice proves to be an ideal choice for families traveling together. The hotel offers spacious and clean family rooms, which are described as suitable for up to four individuals. For those in need of extra space, the connecting rooms come highly recommended and are praised for being a perfect arrangement for families, making it a convenient setup.
Guests have acknowledged the hotel's family-friendly environment with some pointing out that it provides an authentic family experience. The large ground floor parking is especially noted as a bonus for those traveling with a family car, ensuring ease of access.
Despite these positives, some concerns were expressed regarding the noise levels which affected children's comfort and there were occasional issues with room preparations, such as not having beds ready for all family members as per the reservation. Nonetheless, the hotel's willingness to propose room changes to accommodate children positively highlights its commitment to making family stays enjoyable.
Overall, Q Hotel Plus Katowice is acknowledged as a great option for families, offering a welcoming and accommodating atmosphere for family trips.
4 Star
Q Hotel Plus Katowice offers a mixed experience for those seeking a four-star stay. Visitors have noted that the hotel provides good value and feels in line with four-star standards, featuring clean and nicely decorated spaces and high modern features. Despite having relatively low prices for a four-star hotel, some guests find the quality lacking compared to similarly rated hotels like Mercure and Puro.
While the hotel maintains a high standard and trusted handling, the impression is marred by signs of age, particularly in the corridors and rooms on the fourth floor. Additionally, the breakfast experience has received mixed reviews with some guests praising it as excellent while others find it subpar for a four-star establishment.
Guests appreciate the overall good price-to-quality ratio, citing it as good value for the price, especially for business trips. However, a few have expressed that the service does not match the high price and some considered the hotel closer to a three-star standard. The inclusion of luxurious two-star elements like toothbrushes and slippers doesn't significantly influence the overall perception.
In comparison to other European locations, Q Hotel Plus Katowice offers a decent stay, but the service and facilities do not consistently meet the four-star expectations.
Business
Q Hotel Plus Katowice is a standout option for business travelers seeking convenience and quality. Ideal for business trips, this hotel is praised for its business-oriented focus, making it mainly suitable for corporate guests. The location is particularly convenient, being close to public transport and the train station, which adds to its business-friendly appeal. The hotel offers a range of facilities catering to professionals, including meeting rooms and conference facilities, which many guests find useful for various business needs.
The rooms are designed with business travelers in mind, featuring spacious layouts adapted for work and contemporary furnishings that enhance comfort and productivity. Guests frequently commend the hotel's standards, particularly emphasizing its cleanliness and the value for money it provides.
Despite a few minor drawbacks, such as the strange placement of the lecture hall behind the breakfast room and occasional service issues, the overall sentiment is positive. The hotel's services, including early check-in options, add to its appeal for those on tight schedules. With its strategic location, good service and excellent business facilities, Q Hotel Plus Katowice meets and often exceeds the expectations of its business clientele, making it a recommended choice for a successful business stay.
Accessible
Q Hotel Plus Katowice seems to accommodate guests with disabilities well, providing good accessibility options and easy access throughout the property. The hotel is designed for accessibility, featuring an accessible front desk and elevator, although the elevator has been noted to operate sluggishly at times. Rooms are equipped with amenities such as air conditioners, kettles, irons, tea and coffee, enhancing guest comfort. The property also offers private parking and nearby coin laundry facilities. Additional conveniences include being pet-friendly and providing cots for children, making it a versatile choice for different guest needs.
Dog Friendly
Q Hotel Plus Katowice earns high marks for its dog-friendly facilities, services and amenities. Guests consistently highlight that the hotel is welcoming and accommodating to pets, ensuring a seamless experience for those traveling with dogs. The hotel allows guests to bring their dogs and stays are hassle-free. It is clear that pets are welcomed warmly and provisions are made to ensure their comfort. The hotel's commitment to being accessible and pet-friendly makes it a reliable choice for dog owners looking for a comfortable stay with their furry friends.
No, Q Hotel Plus Katowice doesn't have any pool.
No, a spa isn't available at Q Hotel Plus Katowice.
Yes, Q Hotel Plus Katowice welcomes dogs.
Yes, parking facilities are available at Q Hotel Plus Katowice.