Sugar Palm Grand Hillside - SHA Plus
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Summary of reviewsSugar Palm Grand Hillside - SHA Plus, located on Kata Beach in Phuket, provides a tranquil and convenient retreat for guests. The hotel’s strategic placement offers picturesque views of the ocean and easy access to nearby beaches such as Kata Noi and Karon. Guests appreciate its centrality to local amenities, including shops and restaurants, while maintaining a peaceful atmosphere, making it a family-friendly and couple-friendly destination.
The hotel’s breakfast service receives overall positive feedback for its diverse buffet catering to both American and Asian tastes. While some improvements could be made regarding item replenishment, guests find the breakfast to be a satisfying start to the day, further enhanced by the friendly and helpful staff.
Accommodations at Sugar Palm Grand Hillside are consistently praised for their spaciousness, cleanliness, and modern design, offering stunning views and a relaxing ambiance. The rooms feature thoughtful amenities like Mac minis, minibars, and luxurious bedding, ensuring comfort and convenience. A unique draw is the direct pool access available from many rooms, providing a lavish experience with breathtaking infinity pools that enhance the stay with panoramic views.
The hotel is commended for its high standards of cleanliness, both within the rooms and in public areas such as the well-maintained pools, ensuring a hygienic and pleasant environment for guests. The staff at Sugar Palm Grand Hillside are noted for their exceptional friendliness and dedication to guest satisfaction, contributing significantly to the hotel's hospitable feel.
While the complimentary Wi-Fi service has room for improvement, particularly in terms of speed and reliability, guests find workarounds using personal hotspots. Additionally, the hotel’s numerous pools, which include exclusive and shared options, are a highlight, offering serene settings for relaxation with stunning views.
Proximity to Kata Beach makes the hotel an ideal choice for beachgoers. The beach's clean and spacious nature, along with its child-friendly atmosphere, attracts families and solo travelers alike. For those seeking a quiet family vacation, the hotel's spacious rooms and welcoming environment cater excellently to families.
Despite its many strengths, some guests feel the hotel’s standards align more closely with a 3.5-star rating, suggesting updates or renovations could enhance the experience further. Nonetheless, the combination of location, amenities, and service make Sugar Palm Grand Hillside - SHA Plus a commendable choice for travelers seeking comfort and convenience in a serene setting.
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The hotel’s breakfast service receives overall positive feedback for its diverse buffet catering to both American and Asian tastes. While some improvements could be made regarding item replenishment, guests find the breakfast to be a satisfying start to the day, further enhanced by the friendly and helpful staff.
Accommodations at Sugar Palm Grand Hillside are consistently praised for their spaciousness, cleanliness, and modern design, offering stunning views and a relaxing ambiance. The rooms feature thoughtful amenities like Mac minis, minibars, and luxurious bedding, ensuring comfort and convenience. A unique draw is the direct pool access available from many rooms, providing a lavish experience with breathtaking infinity pools that enhance the stay with panoramic views.
The hotel is commended for its high standards of cleanliness, both within the rooms and in public areas such as the well-maintained pools, ensuring a hygienic and pleasant environment for guests. The staff at Sugar Palm Grand Hillside are noted for their exceptional friendliness and dedication to guest satisfaction, contributing significantly to the hotel's hospitable feel.
While the complimentary Wi-Fi service has room for improvement, particularly in terms of speed and reliability, guests find workarounds using personal hotspots. Additionally, the hotel’s numerous pools, which include exclusive and shared options, are a highlight, offering serene settings for relaxation with stunning views.
Proximity to Kata Beach makes the hotel an ideal choice for beachgoers. The beach's clean and spacious nature, along with its child-friendly atmosphere, attracts families and solo travelers alike. For those seeking a quiet family vacation, the hotel's spacious rooms and welcoming environment cater excellently to families.
Despite its many strengths, some guests feel the hotel’s standards align more closely with a 3.5-star rating, suggesting updates or renovations could enhance the experience further. Nonetheless, the combination of location, amenities, and service make Sugar Palm Grand Hillside - SHA Plus a commendable choice for travelers seeking comfort and convenience in a serene setting.
Hotel with Infinity Pool
Sugar Palm Grand Hillside presents a stylish getaway elevated amidst cascading waters and vibrant tropical gardens, with the picturesque Kata Bay on the west coast of Phuket as its backdrop. This retreat is an amalgamation of comfort and opulence, offering an awe-inspiring view that truly is a feast for the eyes.
Creating an exotic hillside hideaway, the hotel showcases an impressive assembly of infinity-edge swimming pools, escalating to nine tiers above the bustling seafront town of Kata Beach. Each poolside room comes with a private terrace, enabling guests to bask in the sun while relishing their secluded space. The infinity pool, a sublime piece of architecture, seems to merge flawlessly into the horizon. It offers captivating views of the city and the encompassing locale, thereby amplifying the element of luxury in the guest experience.
Creating an exotic hillside hideaway, the hotel showcases an impressive assembly of infinity-edge swimming pools, escalating to nine tiers above the bustling seafront town of Kata Beach. Each poolside room comes with a private terrace, enabling guests to bask in the sun while relishing their secluded space. The infinity pool, a sublime piece of architecture, seems to merge flawlessly into the horizon. It offers captivating views of the city and the encompassing locale, thereby amplifying the element of luxury in the guest experience.
Hotel with Spa
This hotel offers spa services, ensuring guests can enjoy relaxing and therapeutic treatments. The hillside location adds to the tranquil spa experience.
Family Friendly Hotel
Sugar Palm Grand Hillside offers a hillside location with views and a relaxing atmosphere for families. It provides a range of amenities and is well-regarded for its service.
Hotel with Swimming Pool
Showcases an impressive assembly of infinity-edge swimming pools, escalating to nine tiers above the bustling seafront town of Kata Beach. Each poolside room comes with a private terrace.
Infinity Pool Panoramic View Pool Outdoor Pool
Number of pools 2
Pool 1 information:
Name of the pool: Common Pool
Show more...Business Hotel
This hotel offers a comfortable stay with a rooftop infinity pool, a spa, and a fitness center. It is suitable for business travelers seeking relaxation and wellness options.
Hotel with Parking
This hotel offers parking for its guests. It is located on a hillside, providing a serene environment with convenient parking.
4-Star Hotel
This hotel provides a hillside location with views of the surrounding area. It offers comfortable accommodations and a range of amenities. The hotel is designed for a relaxing and enjoyable stay.
Hotel with Outdoor Pool
This hotel is uniquely designed with nine tiers of infinity-edge swimming pools cascading down the hillside. Many rooms also feature private terraces directly accessible to a pool.
Hotel with Panoramic View Pool
Located on a hillside, this hotel offers multiple pools with views overlooking Kata Beach. The elevated setting provides a scenic and relaxing environment.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near The Beach
Romantic Hotel
Hotel near Nightlife Spots
Guest Reviews
Sugar Palm Grand Hillside - SHA Plus is situated in an remarkably convenient location in the serene section of Kata Beach in Phuket. Perfectly placed on a hill, the hotel offers an elevated view overlooking the ocean, contributing to its peaceful ambiance away from bustling streets. The hotel is strategically positioned just a short walk, typically about five minutes, from the beautiful sands of Kata Beach, and provides easy access to Kata Noi and Karon beaches. This proximity makes it an excellent choice for those eager to explore Phuket's splendid coastline.
Guests applaud the hotel's location for its centrality to local amenities. It is nestled near an array of shops, restaurants, and entertainment options, allowing travelers to conveniently partake in the vibrant local scene without venturing far. Despite being close to such attractions, the hotel maintains a quiet atmosphere, making it ideal for families, couples, and those seeking tranquility.
Visitors also highlight the spacious and comfortable rooms that enhance the experience, offering restful accommodations with beautiful sea views. Overall, Sugar Palm Grand Hillside stands out as a superb base for discovering the delights of Phuket, providing great value and placing guests within easy reach of both leisure and activity-filled pursuits.
At Sugar Palm Grand Hillside - SHA Plus, guests are generally satisfied with the breakfast experience. Many reviews highlight the diverse and plentiful selection available at the buffet, catering to both American and Asian palates. The breakfast is described as tasty and satisfying, with eggs cooked to order being a notable highlight. While some reviews mention that the breakfast lacked luxury or could have been more varied, most guests seemed pleased with the quality and the extensive choices offered. There are points of improvement, such as ensuring items are replenished promptly, and some felt the breakfast could be more adventurous. Despite these remarks, the breakfast is often praised for being a delightful start to the day, supported by friendly and helpful staff. Overall, the breakfast at Sugar Palm Grand Hillside is considered a good value, complementing the hotel's convenient location near to the beach and shops.
Sugar Palm Grand Hillside - SHA Plus boasts large, modern rooms that have left guests thoroughly impressed. The accommodations are consistently described as spacious, clean, and comfortable, showcasing stylish decor with simple, elegant designs featuring cement, glass, and wood elements. Many rooms offer breathtaking views of the sea, beach, or the surrounding town, providing a serene backdrop for any stay. The balconies and windows allow for ample natural light, further enhancing the airy feel of the rooms.
Guests frequently highlight the convenience of amenities such as Mac minis, well-stocked minibars, comfortable bathrobes, and slippers. The bathrooms, often described as superb or stunning, offer both showers and bathtubs, with some rooms featuring private Jacuzzis or outdoor bathtubs on balconies. The air conditioning is noted to be effective, ensuring a comfortable environment even in the heat.
A standout feature is the availability of rooms with direct pool access, a unique offering that many guests appreciated during their stay. The pools themselves are plentiful, with some rooms even offering access to exclusive infinity pools overlooking the hillside. The beds are another highlight, often described as large and comfortable, supporting restful nights in this tranquil setting.
Overall, the positive reviews detail a high-quality, relaxing experience with a modern touch, accentuated by the clean, well-maintained, and spacious rooms, making Sugar Palm Grand Hillside a commendable choice for travelers seeking a comfortable and stylish retreat.
At Sugar Palm Grand Hillside - SHA Plus, guests frequently praise the hotel for its exceptionally comfortable beds, often highlighting both the comfort and size. Many guests mention the beds as a standout feature, describing them as comfortable, excellently sized, and even luxurious. The bedding is often noted for its soft, cotton quality, adding to the overall comfort level. Guests appreciate the ample space provided by the large, king-sized beds, which seem to contribute greatly to a relaxing and restful night's sleep. Despite some mentions of harder mattresses and hygiene concerns, the consensus leans heavily towards a positive sleeping experience with beds that are super comfortable and delightful to sleep in. The comfort of the beds, combined with other room features like a spacious layout and amenities such as a large bathtub, creates an environment that many guests find appealing for a restful stay.
Sugar Palm Grand Hillside - SHA Plus stands out for its noteworthy cleanliness, as reflected in the positive feedback from guests. The hotel, with its clean and stylish architecture, projects a fresh and comfortable ambiance. Many reviews emphasize the spacious and modern rooms that are not only clean but also well-maintained. Housekeeping is frequently praised for their excellent daily service, ensuring that rooms remain tidy and refreshed throughout a guest's stay.
The swimming pools are consistently highlighted for their cleanliness and are well-maintained, providing guests with a hygienic and enjoyable experience. Guests particularly appreciate the bedding's comfort and the overall cleanliness of the property. The staff receives accolades for their reliability and friendliness, contributing significantly to maintaining a clean environment.
While the overall feedback is positive, there are occasional mentions of areas that require attention, such as some visible stains or the condition and maintenance of certain facilities. However, any issues are quickly addressed by the proactive staff, who ensure guest satisfaction. Despite these minor concerns, the general sentiment reflects a clean and welcoming environment, making the hotel a reliable choice for travelers seeking a fresh and comfortable stay.
Sugar Palm Grand Hillside - SHA Plus is renowned for its exceptional staff service, characterized by a consistently friendly and amicable demeanor. Visitors frequently highlight the staff's attentiveness and kindness, which significantly enhances the hotel's welcoming atmosphere. Many guests appreciate the staff's helpfulness and responsiveness, noting their willingness to assist promptly and effectively, often going out of their way to make guests feel comfortable and valued. The staff's friendliness, combined with their efforts to accommodate requests and solve issues, stands out as a prominent feature of the hotel experience. While there are mentions of communication challenges due to basic English proficiency, the dedication to providing excellent service remains evident, with several staff members taking the initiative to learn guests' names and personal preferences. The leadership of an effective manager and the reliable, albeit younger, team further contribute to a positive guest experience. Despite a few suggestions for improvement, the team's effort, kindness, and professionalism leave a lasting impression, making them a significant asset to the hotel.
While Sugar Palm Grand Hillside - SHA Plus promises complimentary Wi-Fi throughout its property, guest experiences with this service seem to be varied. Some visitors have found the internet service to be satisfactory, noting it's possible to connect devices such as televisions to make the most of the connection. Others appreciated the novelty of free Wi-Fi and found it to be good or awesome during their stay. However, the majority of visitors expressed concerns about the quality and reliability of the internet service. Common issues included slow speeds, constant disruptions, and frequent disconnections, affecting both the rooms and reception areas. Although some were able to work around these issues by relying on phone hotspots, the general consensus suggests significant room for improvement in the hotel's Wi-Fi provision.
Situated in a picturesque location, Sugar Palm Grand Hillside offers an exceptional pool experience that delights its guests. The hotel features an impressive array of 11 pools, including cascading infinity pools, all beautifully integrated into a terraced structure. Guests appreciate the numerous swimming pools, noting that they are often uncrowded, allowing for peaceful moments by the poolside. The clean and well-maintained water adds to the allure, providing a refreshing escape for travelers.
Many rooms provide direct pool access, an enviable feature that combines convenience with comfort. This setup allows for the joy of swimming right from the doorstep, making it easy to enjoy a quick dip at any time of day. The pools themselves vary in size, with some rooms sharing smaller, intimate pools, while others boast private access to larger ones. Additionally, rooms with terraces that open directly into the pool area are considered a standout, adding a unique charm to the stay.
Guests particularly highlight the stunning views from the pools, enhancing the overall ambiance and providing a serene backdrop for evening swims. While some rooms come with shared pools, others offer secluded spots that add a touch of exclusivity, even if the pool bar remains closed.
Despite minor inconveniences, such as the distance of the main pool from certain rooms, the overall experience at Sugar Palm Grand Hillside is one of relaxation and enjoyment. The opportunity for a morning or nighttime swim straight from the balcony is a memorable feature. Whether enjoying the private, quiet pools or the scenic infinity pools, guests find that these aquatic offerings are well worth the visit.
Sugar Palm Grand Hillside - SHA Plus offers an ideal location for beach enthusiasts, with easy access to Kata Beach. Guests appreciate that the beach is just a short stroll away, generally taking between 5 to 10 minutes by foot at a leisurely pace. Strategically situated within walking distance, the hotel is perfect for those looking to enjoy the sandy shores without a long trek.
Kata Beach itself receives high praise from guests for being expansive and boasting impressive waves, creating an inviting atmosphere for both relaxation and recreational activities. Its spaciousness ensures that it remains uncrowded. This beach is also considered one of the nicest on the island, noted for being hassle-free, clean, and child-friendly, making it an excellent choice for families.
For those exploring beyond the sand, the hotel offers great views of the beach, enhancing the overall experience. Additionally, on the way up the hill to the hotel, there's a highly recommended massage place conveniently situated for guests to unwind after a day in the sun.
Sugar Palm Grand Hillside - SHA Plus, situated in a serene location, is a notable choice for family vacations. The hotel effortlessly caters to families with its spacious rooms and an array of amenities that ensure a comfortable stay. The standout feature is the pool, accessible directly from certain rooms and offering panoramic views of the city, which creates a delightful setting for kids to learn swimming. The staff's friendliness further enhances the experience, as they are always ready to assist, including providing transportation to upper floors. With a welcoming environment and a layout suited for family travelers, this hotel is highly recommended for families seeking a serene and enjoyable getaway.
Sugar Palm Grand Hillside - SHA Plus offers a pleasant stay with several strengths, particularly its prime location, which visitors often praise for its convenience and accessibility. Guests highlight the hotel as providing good cost performance and comfort, indicating overall satisfaction with their stay. It consistently receives compliments as a solid and very good hotel, with terms like wonderful frequently used to describe the experience.
Despite its advantages, many guests feel the accommodation does not meet the full expectations of a four-star hotel. Some describe the standards as outdated, suggesting the hotel might benefit from some refreshment or renovation to enhance its appeal. Additionally, the hotel may not be ideal for individuals who have difficulty walking or families with small children due to its physical layout.
In essence, Sugar Palm Grand Hillside - SHA Plus stands out for its location and comfort, but some guests suggest it operates at a level closer to a 3.5-star rating, pointing out areas where improvements could be made to align more closely with four-star standards.
Nestled on the scenic hillside, Sugar Palm Grand Hillside - SHA Plus offers a perfect blend of tranquility and breathtaking views, creating an ideal setting for a romantic escape. The hotel's elevated position offers panoramic vistas, particularly memorable from the balconies on the upper floors, where the sight of the sea provides a stunning backdrop. Guests revel in the serene environment, far removed from the hustle and bustle, allowing couples to enjoy peaceful moments together.
The rooms are thoughtfully designed to cater to romantic getaways, with guests highlighting the private jacuzzis on the balconies as a delightful feature. Relaxing in the tub at night, accompanied by the gentle sea breeze, offers an experience that feels fantastically indulgent. For those who enjoy picturesque sunsets, the seventh-floor bar provides a beautiful view of the sea, perfect for sharing a glass of wine while marveling at the twilight sky.
With its quiet locale attracting families and couples alike, the hotel is perfectly positioned for those wanting a break from everyday life while still being close to local attractions and amenities. Whether it's lounging by the pool surrounded by vibrant flowers or retreating to the lovely setting that offers a sense of seclusion, Sugar Palm Grand Hillside appeals to couples seeking a budget-friendly yet unforgettable romantic vacation.
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Location
Guests applaud the hotel's location for its centrality to local amenities. It is nestled near an array of shops, restaurants, and entertainment options, allowing travelers to conveniently partake in the vibrant local scene without venturing far. Despite being close to such attractions, the hotel maintains a quiet atmosphere, making it ideal for families, couples, and those seeking tranquility.
Visitors also highlight the spacious and comfortable rooms that enhance the experience, offering restful accommodations with beautiful sea views. Overall, Sugar Palm Grand Hillside stands out as a superb base for discovering the delights of Phuket, providing great value and placing guests within easy reach of both leisure and activity-filled pursuits.
Breakfast
Rooms
Guests frequently highlight the convenience of amenities such as Mac minis, well-stocked minibars, comfortable bathrobes, and slippers. The bathrooms, often described as superb or stunning, offer both showers and bathtubs, with some rooms featuring private Jacuzzis or outdoor bathtubs on balconies. The air conditioning is noted to be effective, ensuring a comfortable environment even in the heat.
A standout feature is the availability of rooms with direct pool access, a unique offering that many guests appreciated during their stay. The pools themselves are plentiful, with some rooms even offering access to exclusive infinity pools overlooking the hillside. The beds are another highlight, often described as large and comfortable, supporting restful nights in this tranquil setting.
Overall, the positive reviews detail a high-quality, relaxing experience with a modern touch, accentuated by the clean, well-maintained, and spacious rooms, making Sugar Palm Grand Hillside a commendable choice for travelers seeking a comfortable and stylish retreat.
Beds
Cleanliness
The swimming pools are consistently highlighted for their cleanliness and are well-maintained, providing guests with a hygienic and enjoyable experience. Guests particularly appreciate the bedding's comfort and the overall cleanliness of the property. The staff receives accolades for their reliability and friendliness, contributing significantly to maintaining a clean environment.
While the overall feedback is positive, there are occasional mentions of areas that require attention, such as some visible stains or the condition and maintenance of certain facilities. However, any issues are quickly addressed by the proactive staff, who ensure guest satisfaction. Despite these minor concerns, the general sentiment reflects a clean and welcoming environment, making the hotel a reliable choice for travelers seeking a fresh and comfortable stay.
Staff
Wi-Fi
Pool
Many rooms provide direct pool access, an enviable feature that combines convenience with comfort. This setup allows for the joy of swimming right from the doorstep, making it easy to enjoy a quick dip at any time of day. The pools themselves vary in size, with some rooms sharing smaller, intimate pools, while others boast private access to larger ones. Additionally, rooms with terraces that open directly into the pool area are considered a standout, adding a unique charm to the stay.
Guests particularly highlight the stunning views from the pools, enhancing the overall ambiance and providing a serene backdrop for evening swims. While some rooms come with shared pools, others offer secluded spots that add a touch of exclusivity, even if the pool bar remains closed.
Despite minor inconveniences, such as the distance of the main pool from certain rooms, the overall experience at Sugar Palm Grand Hillside is one of relaxation and enjoyment. The opportunity for a morning or nighttime swim straight from the balcony is a memorable feature. Whether enjoying the private, quiet pools or the scenic infinity pools, guests find that these aquatic offerings are well worth the visit.
Beach
Kata Beach itself receives high praise from guests for being expansive and boasting impressive waves, creating an inviting atmosphere for both relaxation and recreational activities. Its spaciousness ensures that it remains uncrowded. This beach is also considered one of the nicest on the island, noted for being hassle-free, clean, and child-friendly, making it an excellent choice for families.
For those exploring beyond the sand, the hotel offers great views of the beach, enhancing the overall experience. Additionally, on the way up the hill to the hotel, there's a highly recommended massage place conveniently situated for guests to unwind after a day in the sun.
Family
4 Star
Despite its advantages, many guests feel the accommodation does not meet the full expectations of a four-star hotel. Some describe the standards as outdated, suggesting the hotel might benefit from some refreshment or renovation to enhance its appeal. Additionally, the hotel may not be ideal for individuals who have difficulty walking or families with small children due to its physical layout.
In essence, Sugar Palm Grand Hillside - SHA Plus stands out for its location and comfort, but some guests suggest it operates at a level closer to a 3.5-star rating, pointing out areas where improvements could be made to align more closely with four-star standards.
Romantic
The rooms are thoughtfully designed to cater to romantic getaways, with guests highlighting the private jacuzzis on the balconies as a delightful feature. Relaxing in the tub at night, accompanied by the gentle sea breeze, offers an experience that feels fantastically indulgent. For those who enjoy picturesque sunsets, the seventh-floor bar provides a beautiful view of the sea, perfect for sharing a glass of wine while marveling at the twilight sky.
With its quiet locale attracting families and couples alike, the hotel is perfectly positioned for those wanting a break from everyday life while still being close to local attractions and amenities. Whether it's lounging by the pool surrounded by vibrant flowers or retreating to the lovely setting that offers a sense of seclusion, Sugar Palm Grand Hillside appeals to couples seeking a budget-friendly yet unforgettable romantic vacation.
Yes, Sugar Palm Grand Hillside - SHA Plus has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Sugar Palm Grand Hillside - SHA Plus.
No, Sugar Palm Grand Hillside - SHA Plus doesn't allow dogs.
Yes, parking facilities are available at Sugar Palm Grand Hillside - SHA Plus.
No, Sugar Palm Grand Hillside - SHA Plus doesn't have a gym.
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