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Summary of reviewsPamookkoo, located in the heart of Kata Beach, offers a combination of convenience and relaxation. Its central position provides easy access to local attractions, shops, and the vibrant beach scene, making it an ideal choice for travelers who value both exploration and tranquility. Families, in particular, find the location advantageous, thanks to nearby attractions and family-friendly amenities like playful water slides and impressive pool areas. Despite its proximity to bustling spots, the hotel maintains a peaceful atmosphere suitable for unwinding.
Breakfast at Pamookkoo has mixed reviews, with guests appreciating the diverse, delicious offerings that cater to various palates. Many praise the large, well-stocked selection as fitting for a four-star hotel, but overcrowding at breakfast times and limited menu variety have been noted as areas for potential enhancement.
Dinner at Pamookkoo's restaurant is praised for its reasonably priced buffet, appealing especially to families due to its ample offerings. While the variety might not be extensive, the convenience and affordability make it a viable option for guests. The poolside restaurant, though occasionally offering slow service, provides a satisfactory dining experience amidst a family-friendly setting.
Pamookkoo's rooms are modern, spacious, and particularly accommodating for families, with options like direct pool access enhancing the luxurious experience. Cleanliness is a strong suit, with daily room servicing ensuring a fresh environment. However, some guests have noted issues like hard mattresses or occasional damp smells.
The hotel maintains good cleanliness standards, with its pools and other facilities well-kept for an enjoyable stay. Yet, some reviews express concerns about inconsistent hygiene in public areas and dining during busy periods, indicating room for improvement.
Staff at Pamookkoo receives commendation for their friendliness, attentiveness, and efforts to ensure a pleasant stay, especially for families. However, interactions at the front desk sometimes fall short, and language barriers can impact communication during high occupancy.
The pool area is a highlight at Pamookkoo, particularly for families with children. Beautifully designed and spacious, it includes numerous water slides that add to the excitement, though some guests recommend improved safety around slippery tiles.
Pamookkoo stands out as an excellent family destination in Phuket, with various child-friendly amenities and activities ensuring a delightful stay for children while parents relax. The modern aesthetics and clean, spacious family rooms contribute to a memorable vacation experience.
Overall, Pamookkoo offers a family-oriented, comfortable stay with convenient access to local attractions. While certain aspects like breakfast variety, dining service speed, and staff interactions could be improved, the hotel's positive aspects make it a noteworthy choice for families and travelers seeking a modern, well-located accommodation in Kata Beach. Show more
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Categories
Hotel near Golf Courses
Located near Kata Beach within Tambon Karon, Pamookkoo is a hotel that provides a good base for golf enthusiasts. Its modern amenities and proximity to main roads allow for convenient travel to Phuket's various golf clubs.
Hotel near The Beach
This hotel is located at 70/1 Kata Beach, ensuring very close proximity to the beach. It is a great location for those wanting immediate beach access.
Hotel Taking Steps Towards Sustainability
This hotel invites guests to embrace eco-friendly programs during their stay, indicating a focus on sustainability within their operations.
Family Friendly Hotel
Pamookkoo Resort features a four-story waterslide into the Pamookkoo Adventure Pool and a dedicated Kids World activity center. It offers family-friendly pools, diverse dining options, and most guest rooms overlook the adventure-filled landscape.
Hotel with Swimming Pool
Offers a unique pool experience with slides and water features. It provides a fun and engaging environment, especially for families with children.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi and is known for its unique design and family-friendly amenities, including a large pool area.
Hotel with Parking
This hotel has parking available. It has welcoming and helpful staff, comfortable and immaculate rooms, and a convenient location close to attractions, shops, restaurants and the beach.
Accessible Hotel
Pamookkoo is highlighted for its specific bathroom accessibility features, including a lower bathroom sink and toilet with grab rails. The hotel is wheelchair accessible and has a lift, as well as a low-height counter and sink, and facilities for disabled guests.
Hotel with Gym
Pamookkoo provides a fitness center for guests, along with an outdoor swimming pool, ensuring options for exercise and recreation.
4-Star Hotel
Offers a comfortable stay near Kata Beach. It features a swimming pool and dining options, providing a relaxing retreat.
Business Hotel
Hotel for Yoga
Hotel with Outdoor Pool
Room Types
Deluxe RoomThe spacious double room features air conditioning, a seating area, a wardrobe, a safe deposit box and a TV.
Deluxe Premium RoomThe spacious air-conditioned double room provides a TV, a seating area, a wardrobe and a safe deposit box. The unit offers 2 beds.
Family Room(2 Adults + 2 Children)The quadruple room features air conditioning, a seating area, a wardrobe, a safe deposit box and a TV. The unit has 2 beds.
Deluxe PoolThe spacious air-conditioned twin room provides a TV, a seating area, a wardrobe and a safe deposit box.
Deluxe Premier PoolThe spacious double room provides air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a TV. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Pamookkoo boasts a remarkable location in the heart of Kata Beach, offering guests the perfect blend of convenience and relaxation. Just a short stroll away from the warm sands and bustling shorelines, the hotel provides easy access to the vibrant local scene. With numerous restaurants, shops, and night markets close by, visitors can enjoy a diverse array of dining options and retail therapy without the need for transport. Families will particularly appreciate the hotel's proximity to various attractions, as well as its family-friendly amenities like the playful water slides and stunning pool area. Despite being centrally located, the hotel maintains a peaceful atmosphere, allowing guests to unwind. Pamookkoo's setting ensures everything you need is within reach, making it an excellent choice for a comfortable and enjoyable stay in Kata Beach.
Breakfast
Pamookkoo offers a breakfast experience that has garnered mixed reviews from its guests. On the positive side, the breakfast is noted for being diverse and delicious, with a variety that caters to both Asian and continental palates. Many guests appreciated the large and varied selection, describing it as good value and well-suited to a four-star hotel. The breakfast setup is quite large and well-stocked, and the inclusion of breakfast as part of the stay is seen as a bonus.
However, the breakfast area often becomes overcrowded and chaotic, making it difficult for guests to find a table and enjoy their meal leisurely. Many guests recommend arriving early to avoid the rush. The quality of the food also varies, with some guests finding the options basic and monotonous after a few days. Additionally, more variety, especially in international options, is desired to cater to broader tastes. Some guests also highlighted issues with coffee quality and noted that certain dietary needs, such as halal options, might not be fully met.
Pamookkoo’s breakfast service clearly has its strengths in variety and convenience, but there are opportunities for improvement in terms of managing guest volumes and expanding menu options to enhance the overall dining experience.
Dinner
Nestled in a location that provides easy access to city center dining and shopping, Pamookkoo offers a dinner experience that is reassuringly safe for long-term stays. The hotel's restaurant receives praise for its reasonably priced dinner buffet, appealing particularly to families with its abundant offerings. Guests have noted that the buffet dinners are generally well-received, offering good options at a fair price. However, some reviews mention that the variety is not extensive, and the food quality occasionally falls short of expectations. Additionally, guests have observed that the poolside restaurant's service can be slow, even during less busy times. While there are better dining options in close proximity, the hotel's culinary offerings remain a viable option for guests seeking convenience and affordability.
Rooms
Pamookkoo Hotel offers a charming stay, boasting modern and spacious rooms that cater to families and guests seeking comfort. The impressive direct pool access from some rooms stands out as a highlight, providing a luxurious experience that guests cherish. The family rooms are thoughtfully designed with ample space and equipped with bunk beds, proving to be suitable for families with children, despite minor layout issues that may cause warmth at times.
Cleanliness is a strong point at Pamookkoo. The rooms are consistently praised for being clean, with prompt daily servicing that ensures a fresh environment. Guests appreciate the well-maintained facilities and modern decor, though a few have noted occasional issues like a clogged bathroom or a slight smell of dampness.
Beds, however, seem to be a mixed bag, with some guests finding them hard and uncomfortable. This might be something to consider for those who prioritize a soft bed for their stay.
The hotel is ideally located, close to the main street bustling with shops and attractions, yet it maintains a quiet ambiance, perfect for relaxation. Its proximity to the sea adds to its appeal for those looking to explore the local area. With beautiful pools and enjoyable attractions for children, Pamookkoo is clearly a family-friendly destination.
Overall, the hotel promises a clean and spacious stay with good facilities, making it a solid choice for families and travelers interested in modern accommodations with convenient location benefits.
Beds
Pamookkoo offers spacious accommodations that many guests appreciated for their size and thoughtful design, particularly in the family rooms. The furniture, including beds, is notably large, providing ample space to relax. While there is significant praise for the comfort of the bunk beds designed for children, which are described as well thought out and accommodating, the reviews indicate mixed experiences with the double beds and mattresses. Some guests found the beds comfy with good pillows, contributing to a pleasant stay, while others suggested that the mattresses were quite hard, occasionally leading to discomfort. Despite these varied experiences, Pamookkoo’s family rooms have been commended for their welcoming and impressive layout.
Cleanliness
Pamookkoo presents a mixed picture when it comes to cleanliness. At its best, the hotel is described as clean, well-maintained, and good value for money, with some guests highlighting the cleanliness of the entire facility, including the well-kept hotel areas and the tidy rooms with daily towel replacements. Some guests enjoy the modern amenities and facilities such as the pools and slides for both children and adults, noting the overall clean and fresh experience.
However, cleanliness issues are prevalent across various reviews, with particular concerns about the cleaning standards in the rooms and public areas. Instances of poor sanitation, such as musty odors, insects in rooms, and superficial cleaning, are notable. The dining areas, especially during breakfast, occasionally suffer from poor hygiene, with reports of dirty dishes, inadequate cleaning, and unpleasant overcrowding. Some reviews express dissatisfaction with maintenance, pointing out that improvements are needed in housekeeping to enhance the guest experience. Therefore, while Pamookkoo may offer comfortable accommodations and some modern features, the noted inconsistency in cleanliness suggests areas where significant improvement is necessary.
Staff
Pamookkoo offers a mixed bag of experiences with its staff, creating a wide range of impressions for guests. On a positive note, many reviews highlight the friendliness, kindness, and attentiveness of the staff, with several guests noting their warm interactions, especially with children. The team is credited with providing good service and managing large crowds effectively, with some employees even going the extra mile to ensure a pleasant stay. The hotel's helpers, such as the cleaning staff and pool attendants, receive specific praise for their lovely demeanor and helpfulness. Moreover, the empathetic manager stands out for accommodating guests' needs with thoughtful gestures like complimentary late check-outs.
However, the guest experience is not without its challenges. There are numerous accounts of unhelpful and unfriendly interactions, particularly at the front desk, where a lack of enthusiasm and poor communication seem to be recurring issues. Some guests have faced difficulties with language barriers due to the staff's limited English skills. Periods of high occupancy can lead to overwhelmed staff, impacting the overall service. While the endeavor to cater to visitor needs is evident, the inconsistency in staff demeanor points to areas for improvement in guest interactions. Despite these mixed reviews, the overall pleasant demeanor of certain staff members leaves a positive impression on many guests.
Pool
Pamookkoo boasts an impressive and kid-friendly pool area that stands out as a major highlight for families visiting the hotel. Guests frequently commend the pool complex's beautiful and spacious design, which provides plenty of room for both relaxation and play. The numerous water slides are a favorite feature, praised for their fun and excitement, making them a key attraction for children and an integral part of the overall experience. The pool's design ensures that even the youngest visitors can safely enjoy the water, with areas shallow enough for toddlers. The hotel's attention to maintaining a clean and inviting pool environment is noted, with daily upkeep that reflects the high standards upheld by the staff. However, some reviews caution about the slippery tiles surrounding the pool, suggesting a need for improved safety measures. Despite this, the pool continues to be a defining element of the Pamookkoo experience, offering a fun and welcoming escape for families.
Family
Nestled in an ideal location close to both shops and the beach, Pamookkoo stands out as a fantastic destination for families visiting Phuket. The resort caters especially well to children, boasting excellent facilities such as waterslides, a children's park, and a dedicated kids' water play area that young guests absolutely adore. The well-organized family rooms feature charming bunk beds, offering children a sense of independence while providing parents the opportunity for relaxation.
The hotel's modern aesthetics and cleanliness contribute to an exceptional family vacation experience, while the spacious family rooms ensure comfort for all. The abundance of kid-friendly activities, including a children’s room and babysitting services, allows for a peaceful and enjoyable stay.
Parents can relax and enjoy their abundant dinners, knowing the kids are entertained in a secure environment where they can play and even make some noise without worry. With its superb combination of family-focused amenities and its prime location, Pamookkoo proves to be an excellent choice for a memorable family vacation.
Yes, Pamookkoo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pamookkoo.
No, Pamookkoo doesn't allow dogs.
Yes, parking facilities are available at Pamookkoo.