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Summary of reviewsWataya Besso offers a serene retreat with its prime location in a tranquil neighborhood, enhanced by scenic views and convenient proximity to the city center. Guests appreciate the ease of access to local cafes, restaurants, and tourist attractions, complemented by essential amenities and a spacious parking area. The hotel's free shuttle service to JR Ureshino Onsen Station further facilitates smooth travel experiences.
The breakfast at Wataya Besso stands out for its variety and quality, presented in an impressive buffet format that satisfies diverse tastes. Guests consistently praise the delicious flavors and commend the attentive staff, creating a pleasant start to their day. Dinner offerings, including the highlighted Saga beef dishes, are flavorful and reasonably priced, although reservations can be competitive. Nearby dining options serve as suitable alternatives when hotel reservations are unavailable, while improvements in soundproofing could enhance the dining ambiance.
The spacious rooms at Wataya Besso are appreciated for their good amenities, though they reflect the hotel's need for renovation, especially compared to the beautifully renovated lobby. Guests value the stylish decorations in common areas but note that rooms could benefit from modern upgrades, as some appear worn and outdated.
The hotel generally maintains a commendable level of cleanliness, particularly in common areas, allowing guests to relax comfortably. While the overall ambiance is visually pleasing, some aspects require more meticulous attention, such as air conditioning units and room details.
Wataya Besso's staff consistently receives accolades for their exceptional service and hospitality. Their courteousness, attention to detail, and willingness to assist exceed guest expectations, fostering a welcoming atmosphere. Despite occasional language barriers, the staff's dedication ensures a positive and accommodating experience. Overall, Wataya Besso delivers a memorable stay with its beautiful setting, delectable food offerings, and outstanding staff service.
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