InfoSummary of reviewsSunstay Kaseda is positively regarded by guests, especially for its advantageous location and exemplary staff service. Situated in the city center, the hotel offers excellent access to amenities, including nearby shops, a convenience store and a bus stop, which enhances the convenience for travelers. Ample on-site parking is also a significant plus, although it is a bit of a distance from the nearest train station.
The rooms at Sunstay Kaseda receive commendation for their spaciousness and cleanliness. Guests find the accommodations comfortable, well-maintained and charming, particularly the rooms outfitted with cozy tatami mats. Despite the building showing signs of age, the cleanliness and upkeep ensure a relaxing stay.
Cleanliness is a standout attribute, lauded across numerous reviews. Guests appreciate the well-kept facilities, the careful work of the cleaning staff and the thoughtful COVID-19 measures in place. The lobby's pleasant ambiance, featuring a bird in a cage, also adds to the overall sense of comfort and cleanliness.
The hotel staff are frequently praised for their kindness, politeness and helpfulness, especially those at the front desk. Their efforts to provide additional comforts enhance the guest experience significantly, contributing to a welcoming atmosphere.
Although the hotel scores high in most areas, there are some elements in need of improvement. The breakfast service has received mixed feedback; while some guests enjoyed the unique and high-quality Japanese breakfast, others were disappointed by its inconsistency. Issues such as malfunctioning air conditioners, small showers and a limited range of amenities have been noted, along with occasional problems with hot water and the smell of cigarettes. Moreover, some guests found the lighting in the rooms insufficient and were disturbed by the lack of blackout curtains.
Despite its minor flaws, Sunstay Kaseda remains a favored choice for many guests, offering a clean, comfortable and convenient stay enhanced by a dedicated staff. Show more
InfoSummary of reviewsKagoshima Coconuts Resort Marina (Love Hotel) has received numerous positive reviews across several key aspects, making it a well-regarded destination for many guests. The breakfast provided at the hotel stands out for its deliciousness, variety and value. Guests appreciate the complimentary morning meal that offers multiple options, ensuring a satisfying start to their day. The necessity to order breakfast the night before is a minor note, but overall, the breakfast experience is highly praised.
The spaciousness of the rooms is another highlight appreciated by visitors. Spacious rooms with large beds and a high standard of cleanliness contribute significantly to guest comfort. The practical amenities provided in the rooms further enhance the convenience of the stay and the reasonable pricing adds to the perceived value. While the hotel’s distance from Kagoshima City might be a consideration for some, the ample parking facilities are a convenient feature for those traveling by car.
Cleanliness at the hotel receives mixed feedback, though the majority of comments emphasize well-maintained and clean rooms. Issues such as occasional sightings of insects and concerns about the cleanliness of common areas like hallways and fridges are noted but do not overshadow the generally positive reception of the room hygiene.
Lastly, the staff at Kagoshima Coconuts Resort Marina are frequently praised for their kindness, helpfulness and exceptional customer service. The staff's thoughtfulness and attention to detail significantly enhance the guest experience, despite a minor instance of unfavorable attitude.
In summary, Kagoshima Coconuts Resort Marina (Love Hotel) offers a delightful stay with its excellent breakfast, spacious and clean rooms and outstanding staff service, making it a highly recommended choice for those visiting the area. Show more
InfoSummary of reviewsKagoshima Hotel Florence Ami (Adult Only) has garnered significant praise in various aspects that enhance the overall guest experience. The breakfast offerings are particularly well-received with many guests expressing delight over the delicious variety, especially the rice burger and fresh bread. The inclusion of breakfast in the package adds to the overall value and the hotel's flexibility in accommodating early departures with breakfast options stands out.
The rooms at the hotel are frequently described as spacious, clean and comfortable with guests appreciating their stylish design and added details like bath salts in the bathroom. Many feel the rooms offer exceptional value, maintaining an elegant appearance despite being categorized as economy class.
Cleanliness at the hotel receives mixed reviews. While many guests commend the thorough cleaning and replacement services, finding their rooms to be clean and simple, some have noted areas that could use improvement, particularly the water areas and drains. Nevertheless, the overall cleanliness standards are generally perceived as good and the staff's responsiveness to issues contributes positively.
The staff receive consistently positive feedback, being described as kind, helpful, supportive and polite. Guests particularly highlight the attentive service at the front desk with specific mentions of standout interactions with an elderly woman at reception and a receptionist on the second day. This high level of customer service greatly enhances the overall guest experience.
Overall, Kagoshima Hotel Florence Ami (Adult Only) is highly regarded for its excellent breakfast, spacious and well-maintained rooms and exceptional staff service. While there are minor areas for improvement in cleanliness, the hotel offers a comfortable and satisfying stay for its guests. Show more