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Summary of reviewsSudecki Resort & SPA has garnered a wealth of positive reviews across various categories, painting a picture of a well-rounded and appealing stay for visitors.
The resort's location stands out as a major highlight, offering a tranquil yet accessible retreat in a serene part of Karpacz. Guests appreciate the combination of peacefulness and proximity to the city center with easy access to local buses and trails, making it ideal for exploration and relaxation.
The breakfast experience at the resort is highly praised with an extensive and varied buffet catering to diverse dietary needs, including vegan and vegetarian options. The freshness and quality of the food, along with the careful presentation and replenishment, leave a lasting impression on guests.
For dinner, reviews are mixed but generally positive with many lauding the delicious dishes and availability of vegan options. However, some guests note the limited selection and occasional issues with food temperature and seasoning.
Rooms at Sudecki Resort & SPA are frequently commended for their modern and stylish decor, cleanliness and well-thought-out amenities. Spacious and tastefully furnished, many rooms also offer stunning views from balconies. Despite a few mentions of a lack of air conditioning, the overall comfort and aesthetics of the rooms receive high marks.
Cleanliness is a standout feature throughout the hotel, extending from rooms to public areas and the wellness zones. The commitment to maintaining a spotless environment enhances the overall guest experience.
The staff at the resort are universally praised for their friendliness, professionalism and attentiveness. Their willingness to assist and ensure guest comfort significantly contributes to the positive atmosphere and overall satisfaction.
Wi-Fi is generally reliable and accessible with most guests reporting good performance and coverage. Additionally, the resort offers 24-hour access to complimentary refreshments, adding to the convenience and comfort.
The pool and spa areas are well-maintained and appreciated by guests, featuring spacious pools, jacuzzis and saunas. These facilities contribute to a relaxing and luxurious environment, despite occasional mentions of cold water or maintenance issues.
Parking at the resort is highly praised for its ample space and convenience with free and readily available spots adding to the hassle-free experience.
Families find Sudecki Resort & SPA particularly appealing, thanks to its child-friendly amenities and a variety of activities for kids. The resort’s entertainment zone, playrooms and family-oriented rooms enhance the experience for those traveling with children.
While opinions on the beds are mixed with some guests finding them very comfortable and others noting they were too soft, the majority of feedback leans towards a positive sleeping experience.
Overall, Sudecki Resort & SPA offers a well-rounded and enjoyable stay, marked by its serene location, excellent breakfast, modern rooms, high cleanliness standards, friendly staff and ample amenities. It caters well to both relaxation and exploration, making it a favored choice among a diverse range of travelers. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
The resort offers a dedicated spa and wellness center, providing a range of treatments for couples. Located in Karpacz, it offers a serene environment with beautiful mountain views. The resort features comfortable accommodations and dining options, ideal for a romantic getaway.
Hotel with Spa
The Sudecki Resort & SPA is a spa hotel that offers various wellness treatments. It is a great option for travelers that are looking for relaxation.
Business Hotel
Sudecki Resort & SPA in Karpacz provides spa services. It's a choice for business travelers looking to relax.
Hotel with Indoor Pool
Based on the hotel name including "Resort & SPA", it is likely to have an indoor pool as part of its spa and resort amenities.
Hotel with Heated Pool
This resort provides an indoor heated recreational or relaxation pool, along with a safe children's pool. The wellness facilities include a jacuzzi and a sauna.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Small Hotel
Room Types
Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. Featuring a balcony, this double room also provides a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. Boasting a balcony, this family room also features a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit has 4 beds.
Duplex room with mezzanineProviding free toiletries and bathrobes, this dormitory room includes a private bathroom with a shower and a hairdryer. This dormitory room features a tea and coffee maker, heating, a flat-screen TV with satellite channels and a balcony.
Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. Featuring a balcony, this twin room also provides a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.
Economy Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
Location
Sudecki Resort & SPA offers a brilliant location that combines tranquility with convenience. Positioned in a serene part of Karpacz, the hotel is perfect for those seeking a peaceful retreat surrounded by beautiful mountain views, including the magnificent sights of Śnieżka. The setting provides an excellent base for exploring Karpacz and the surrounding areas with many hiking trails and picturesque landscapes nearby.
Guests appreciate the hotel's proximity to the city center, noting that it's a short walk—typically around 15 to 20 minutes—to reach the heart of Karpacz. Despite its closeness to the center, the resort is situated in a quiet, green area that ensures a restful stay away from the hustle and bustle of city life. This unique combination of being close enough for convenience but far enough for peace and quiet is a highlight for many visitors.
For those without a car, the location remains practical with easy access to local buses and trails. The peaceful surroundings, coupled with the convenience of a short walk to shops, restaurants and the central promenade, make it a versatile choice for various types of travelers.
Overall, Sudecki Resort & SPA's location is noted for its balance of serenity and accessibility, making it an ideal choice for both relaxation and exploration in the beautiful setting of Karpacz.
Breakfast
Guests at Sudecki Resort & SPA are overwhelmingly satisfied with the breakfast offerings at the hotel. The breakfast is characterized by its wide selection and variety, accommodating diverse dietary preferences, including vegan and vegetarian options. Many guests highlight the freshness and quality of the food with the buffet being a popular feature. The extensive range includes both sweet and savory items, ensuring there is something for everyone. The consistency in delivering delicious, varied and plentiful meals plays a significant role in the positive reviews. Special mentions are made regarding the luxurious and abundant breakfasts, as well as the attention to detail in presentation and replenishment. Overall, the breakfast experience at Sudecki Resort & SPA leaves a lasting impression on guests, contributing significantly to their enjoyment of the stay.
Dinner
The dinner experience at Sudecki Resort & SPA garners mixed reviews from guests. On the positive side, many have praised the deliciousness and overall quality of the food with specific mentions of tasty dishes and the availability of vegan options. The buffet format for dinner, served from 5 to 7 PM, includes a decent variety of options, such as different soups and several main course choices, which some guests found to be sufficient and satisfying. Both the food and coffee are said to be very good and breakfast, as well as dinner, have been noted to be excellent, varied and delicious by numerous reviewers.
Despite these positives, there are recurring concerns about the limited selection available for dinner. Some guests expressed disappointment over the modest variety, describing the options as meager or mediocre. There were instances where the food was served lukewarm or cold and the seasoning did not meet everyone's expectations. The limited dessert options also fell short for some diners.
Additionally, logistical issues with the dinner service were pointed out, such as the necessity to pre-order meals by a specific time and the restaurant operating solely in a buffet format. These aspects contributed to some guests' less pleasant experiences. Nonetheless, for those who enjoy diverse and tasty food, the resort's dinner offerings are generally well-regarded, though they may benefit from more extensive and flexible dining options.
Rooms
Sudecki Resort & SPA offers beautifully decorated and tastefully furnished rooms that meet a high standard. Guests frequently commend the rooms for being spacious, clean and well-maintained. The modern and stylish decor is a recurring highlight, creating a pleasant and comfortable environment. Many rooms come with balconies that provide stunning views, particularly of the surrounding mountains, adding an extra touch to their appeal.
Amenities in the rooms are well thought out, often including essentials like toiletries, towels, bathrobes and slippers, as well as conveniences such as mini fridges, kettles and coffee/tea sets. Guests have noted that some rooms even greet them with a bottle of prosecco, making the stay feel special. The rooms are described as cozy and have a pleasant fragrance upon entering, enhancing the overall guest experience.
The hotel itself is new, clean and boasts modern interiors. While most guests appreciate the comfort and high-quality furnishings, a few have mentioned that some rooms lacked air conditioning, which can be a drawback, particularly in the attic rooms. Despite this, the positive aspects far outweigh the negative with the hotel's aesthetic and cleanliness leaving a lasting impression.
Overall, Sudecki Resort & SPA promises a comfortable and visually appealing stay with a keen attention to cleanliness, modern amenities and elegant decor, all set in a location that provides breathtaking views.
Beds
Sudecki Resort & SPA offers a mixed experience when it comes to the comfort of their beds, as highlighted by various guest reviews. While many guests found the beds to be particularly comfortable with mentions of very comfortable beds and soft mattresses contributing to a good night's sleep, others had a less satisfactory experience. There were several instances of beds being described as too soft with some guests noting that their specific mattresses were uncomfortable, overly soft or even deserving of replacement due to their strange lumpiness. Double beds sometimes felt overly soft or required a double blanket for added comfort.
Despite the divided opinions, the resort seems to excel more often in providing large and comfortable beds that enhance the overall sleeping experience. The positive comments span across different room types, suggesting that the resort makes an effort to equip many of its rooms with comfortable mattresses and bedding. For those who favor softer mattresses, the resort may meet their personal preferences well. However, for guests who prefer firmer support, there may be inconsistencies in mattress comfort.
Overall, while the feedback is varied, it leans towards a positive evaluation for those who enjoy softer beds. The spacious and clean rooms, combined with the comfortable beds, seem to contribute positively to the overall guest experience at Sudecki Resort & SPA.
Cleanliness
Sudecki Resort & SPA consistently receives high praise for its outstanding cleanliness standards. The reviews highlight the hotel's commitment to maintaining spotless and well-maintained rooms, described as both clean and modernly furnished. Bathrooms are noted to be particularly clean and aesthetic, enhancing the overall guest experience.
The hotel's facilities, including the pool and wellness areas, are also frequently mentioned for their cleanliness and upkeep. Guests appreciate the pleasant, clean atmosphere throughout the entire hotel, which extends to the public areas and common spaces.
Despite minimal comments on areas needing improvement, such as cleaning frequency in specific spots, the general consensus points to Sudecki Resort & SPA as an elegantly clean and well-managed establishment. The friendly service further ensures that cleanliness is maintained at a high level, contributing to a comfortable and enjoyable stay for all visitors.
Staff
Sudecki Resort & SPA receives high praise for its exceptional staff, who are described as friendly, kind and exceedingly helpful. The staff go above and beyond to ensure guest comfort, quickly addressing any issues or requests. Both the receptionists and waiters are noted for their politeness, professionalism and attentiveness. Their courteous demeanor is consistently highlighted across reviews, creating a warm and welcoming atmosphere from arrival to departure.
Guests appreciate the smiling and unobtrusive service with the personnel showing genuine interest in meeting guests' needs. Multiple reviews spotlight the staff's readiness to assist in any matter, whether it be at the front desk or within the various amenities of the hotel, including the bar and spa area. The professionalism and friendliness extend across all levels of service, from housekeeping to administrative personnel.
The staff's dedication is particularly evident in their proactive support, replenishing supplies as needed and maintaining a high standard of service quality even during busy times. Individual staff members receive special mentions for their exemplary service, further reflecting the team's overall excellence and commitment to guest satisfaction.
Despite a few isolated concerns, the generally positive remarks about the staff emphasize their significant role in enhancing the overall guest experience at Sudecki Resort & SPA. The friendly, smiling faces and willingness to help define the service at this hotel, making it a memorable stay for many visitors.
Wi-Fi
At Sudecki Resort & SPA, guests will find that the Wi-Fi is generally reliable and accessible throughout the facility. Many reviewers have highlighted the continuous availability of Wi-Fi, emphasizing its consistent performance and good coverage. Guests have noted that the internet connection works flawlessly and is available 24/7, providing seamless access during their stay.
However, while most experiences point to good Wi-Fi connections, a few have noted that connection speeds could be improved and mentioned isolated issues with availability. Despite these occasional concerns, the overall feedback on the Wi-Fi remains positive.
In addition to the Wi-Fi, the resort offers 24-hour access to a variety of complimentary refreshments including coffee, tea, cookies and ice cream, available conveniently in the lobby area. This availability of refreshments adds to the overall pleasant experience, making Sudecki Resort & SPA a comfortable and accommodating destination.
Pool
The Sudecki Resort & SPA boasts an impressive aquatic zone that receives high praise from guests. The hotel features a spacious swimming pool, several jacuzzis and multiple saunas which are all well-maintained and clean. The pool area is described as great, pleasant and often not crowded, providing a relaxing environment for visitors. Families appreciate the additional smaller pool for children and the overall variety in the aqua zone.
The large pool, heated with jets, adds to the recreational activities available, alongside facilities like billiards and bowling. Despite some mentions of cold water, the pools and overall spa area are highlighted as excellent with guests noting the luxurious atmosphere and excellent maintenance.
The spa area includes two main pools plus a smaller children's pool, making it versatile for all ages. Even though there were occasional maintenance issues reported, such as the pool not being in service or cold water temperatures, the general consensus is that the pool and spa areas are standout features of the resort. The availability of multiple jacuzzis and saunas further enhances the guest experience, contributing to a fantastic relaxation and entertainment offering.
Parking
When it comes to parking, Sudecki Resort & SPA clearly shines through with unanimous praise from its guests. The hotel boasts a large, spacious parking area that is free of charge, making it incredibly convenient for visitors. Guests repeatedly mentioned that parking is included in the stay and there is always a sufficient number of parking spaces available. Both the ample space and the complimentary nature of the parking were highlighted with many guests feeling at ease due to the hassle-free experience.
The parking lot is described as not only large but also private and peaceful. During busy periods like the May holidays, the availability of free parking remains a consistent perk, ensuring that finding a spot is never a problem. Though there was a mention of tight spaces, the overall sentiment revealed that the parking facility at Sudecki Resort & SPA is both a functional and appreciated aspect of the guest experience.
Family
Sudecki Resort & SPA emerges as a commendable choice for families seeking a child-friendly retreat with a wide array of engaging activities for kids. The resort features a comprehensive entertainment zone, including a game area, billiards and bowling, ensuring fun for both children and adults. Families will appreciate the well-equipped playrooms with consoles and the specially designed playgrounds catering to younger guests.
The family rooms provide comfort and practicality with interconnected spaces, ideal for those traveling with children. Guests often highlight the warm and inviting swimming pool suitable for young ones as a standout feature. The presence of child-friendly bedrooms and toddler play areas further enhances the kid-friendly ambiance.
The resort's décor, paired with the availability of essential amenities for traveling families, adds to the overall comfort. Complimentary coffee and cookies in the lobby offer a welcoming touch. The facilities are notably clean and well-maintained, contributing to a pleasant stay.
The staff's friendliness and helpfulness receive frequent praise, while the resort's child-oriented amenities and entertainment options make it a recommended choice for family vacations. With its diverse recreational areas, including a spa zone and rich entertainment options, Sudecki Resort & SPA stands out as a suitable destination for families looking to balance relaxation and fun.
Business
Sudecki Resort & SPA is an attractive choice for business travelers looking for a serene environment combined with well-equipped facilities. The resort boasts a quiet location which is particularly suitable for business trips and meetings, though the rooms are noted to be not very soundproof, an important consideration for private discussions.
The business area at Sudecki is highly praised for its cozy atmosphere and professional balance, featuring modern amenities like PlayStation and Xbox for leisure downtime. With integrated conference rooms, an acceptable workspace and free parking, the resort ensures both productivity and convenience. High-speed internet and a variety of good food options are available, providing excellent value for extended business stays. Overall, the resort offers a comprehensive suite of business facilities, making it a sound option for those traveling for work.
Heated Pool
The Sudecki Resort & SPA boasts an impressive array of heated pools that contribute to its relaxing atmosphere. Among the amenities, you'll find not just one but two warm indoor pools, ensuring comfort with their consistently heated water. Particularly enjoyable is the pool water, warmed to a comfortable 30°C—perfect for a soothing swim. The spa area includes additional features such as a hot jacuzzi and three jacuzzis, offering guests a variety of options for relaxation.
The heated pools also come with jets, enhancing the luxury experience. This makes them particularly inviting for guests looking to unwind after a day's exploration or activities. Families will appreciate the warm swimming pools designed with young visitors in mind, ensuring that even the youngest guests can enjoy a comfortably heated swim.
In terms of hygiene and maintenance, the pools are commendably clean, adding to the overall positive experience. The pool's late operating hours provide ample time for guests to enjoy a swim at their convenience. While the vast majority of feedback highlights the warmth and comfort of the heated pools, a few guests felt that the water could be even warmer.
Nonetheless, the overall impression is positive, making the heated pools at Sudecki Resort & SPA a notable highlight for both relaxation and family enjoyment.
Indoor Pool
Sudecki Resort & SPA offers a commendable indoor pool experience noted by many guests. The indoor pool area is described as large, nice and clean, catering well to both adults and children with a variety of options. Guests appreciated the availability of multiple indoor pools, including two specifically for adults and one for children. Adding to the allure are three hot tubs and four saunas, forming a well-rounded aqua zone that enhances relaxation. The resort’s spa area integrates these pools alongside jacuzzis and massage services, creating a comprehensive and attractive facility for guests. Although there were occasional mentions of intermittent functionality of water jets, the overall impression is positive with beautiful, well-maintained pool areas suitable for use even in autumn.
Romantic
Sudecki Resort & SPA offers a serene and romantic ambiance, making it an ideal destination for couples looking to celebrate special occasions or simply enjoy a romantic getaway. Many guests have highlighted the special touches such as being greeted with champagne and bathrobes, which add to the overall romantic atmosphere. The peaceful surroundings and perfect spa zone are excellent for those seeking a break from the everyday rush, making the resort a great alternative for a romantic escape.
Additionally, the hotel is praised for being perfect for honeymoons and anniversaries with thoughtful gestures like prosecco upon arrival adding to the charm. Guests enjoyed the romantic evenings with coffee, tea and a sweet buffet, as well as the chillout atmosphere throughout the hotel. Overall, Sudecki Resort & SPA is noted for its romantic setting, peacefulness and attention to detail, making it a top choice for a memorable romantic stay.
Dog Friendly
Sudecki Resort & SPA is praised for its exceptional pet-friendly environment, making it an ideal destination for travelers with dogs. Guests consistently highlight the hotel's welcoming atmosphere for pets, including larger breeds. The staff shows a positive and accommodating attitude towards animals, which sets the hotel apart as a standout option for those traveling with their furry friends.
Accommodations are well-maintained and include conveniences like kettles and coffee/tea sets, ensuring both humans and pets enjoy a comfortable stay. Guests have also successfully visited with cats, indicating the hotel's flexibility with different types of pets.
Charges for pets vary with some guests noting reasonable fees for their animals, while others mentioned no additional cost. This suggests a case-by-case approach to pet fees. Overall, Sudecki Resort & SPA is highly recommended for pet owners looking for a friendly and accommodating place to stay.
Yes, Sudecki Resort & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Sudecki Resort & SPA.
Yes, Sudecki Resort & SPA welcomes dogs.
Yes, parking facilities are available at Sudecki Resort & SPA.