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Summary of reviewsParkhotel Richmond in Karlovy Vary earns acclaim for its beautiful location, nestled in a scenic park near a forest. This serene setting provides a peaceful retreat while remaining conveniently close to the city center, making it ideal for both relaxation and exploring the historic old town. Guests particularly appreciate the hotel's charming, old-world atmosphere, opportunities for pleasant park walks and stunning views from its elevated position.
Breakfast at the hotel receives high praise for quality, variety and abundance. The buffet caters to diverse tastes with a wide selection of sweet and savory options, supported by friendly staff and a clean dining environment. While there are occasional minor issues like limited fresh fruit and busy times, the overall breakfast experience is widely regarded as fantastic and satisfactory.
Dinner experiences are mixed with many guests enjoying the varied and delicious evening buffet. Some find the €15.00 all-you-can-eat offer generous and inexpensive, although others feel the selections lack inspiration and seasoning. The early restaurant closure at 7:30 PM is another common critique, suggesting extended dining hours could improve guest satisfaction.
The hotel rooms often exceed expectations due to their spaciousness, comfort and cleanliness. Guests value the high ceilings, cozy furnishings and luxurious amenities such as balconies and well-equipped bathrooms. Despite some calls for renovation and reports of outdated furnishings, the rooms are generally well-maintained and comfortable.
Cleanliness throughout the hotel is consistently praised with rooms, bathrooms and wellness areas meeting high standards. Daily maintenance and attentive staff contribute to the overall pristine environment, enhancing the guest experience.
The Parkhotel Richmond staff are celebrated for their friendliness and multilingual capabilities, further enhancing the positive atmosphere. Reception, dining and housekeeping staff receive commendations for their helpfulness and attentiveness, despite occasional calls for a more engaging attitude in some areas.
The spa and wellness facilities are well-regarded, featuring a clean and pleasant environment that includes a pool, hot tub and various saunas. While some visitors find the spa area small and in need of renovation, the overall experience is positive, aligning well with the hotel's 4-star rating.
The pool area is another highlight, appreciated for its cleanliness and variety, although some guests find the water temperature a bit cold and the facilities occasionally cramped. Minor issues like the short operating cycle of the jacuzzi and lack of food availability after 7:30 PM are noted, but the overall quality of the pool and wellness services remains commendable.
Parking services at the hotel are efficient and well-organized, though space can be limited and reservations are recommended. The reasonable parking fee and helpful staff make it a convenient choice for those traveling by car.
Families find Parkhotel Richmond to be an ideal destination, thanks to its quiet location, family-friendly amenities and festive atmosphere, especially during the holiday season. The staff's accommodating nature and practical amenities, such as lockable bicycle storage, enhance the family experience, although some parents noted the pool area can become crowded with splashers.
Bed comfort receives mixed reviews with the majority finding them very comfortable, while a few guests report issues like overly soft mattresses and creaking beds. Despite some calls for furniture updates, most guests have a positive experience with the beds.
Opinions on the hotel's 4-star status vary with some guests affirming its worthiness and others pointing to areas needing improvement, such as room service and dining options. Overall, Parkhotel Richmond is celebrated for its beautiful location, comfortable accommodations and high standards of cleanliness and service, making it a favored choice for both relaxation and city exploration. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Included in lists of golf hotels and noted as being near Cihelny Golf Club, this hotel provides accommodation within a reasonable distance of golf courses, suitable for guests prioritizing spa and wellness alongside golf.
Hotel with Spa
This hotel is known for its tranquil environment and high-quality spa services. The chief physician, a diabetologist, has been working since 2000, ensuring expertise in health and wellness.
Family Friendly Hotel
This hotel offers a serene environment with gardens and spa facilities, providing a relaxing retreat for families. The combination of natural beauty and wellness amenities makes it an ideal destination for a rejuvenating family getaway.
Dog Friendly Hotel
This hotel allows pets. It features spacious rooms and a park nearby. Its location near the Teplá River provides opportunities for scenic walks with your dog.
Romantic Hotel
Nestled in a serene location, this hotel provides a tranquil escape with its lush gardens and elegant ambiance. Its wellness facilities and personalized service enhance the romantic experience for couples seeking relaxation and intimacy.
Hotel with Swimming Pool
This hotel provides a tranquil retreat with its swimming pool and spa services. The combination of natural surroundings and wellness amenities ensures a rejuvenating stay.
Heated Pool Indoor Pool
Business Hotel
This hotel offers a combination of comfort and convenience. It provides easy access to local attractions. Its amenities cater to both relaxation and productivity.
Hotel with Parking
Located in Karlovy Vary, this hotel is likely to provide parking for guests. As a park hotel, it may have more space for parking compared to city center hotels.
Hotel with Gym
This hotel is among the top-rated hotels in Karlovy Vary and provides access to fitness amenities.
4-Star Hotel
The Parkhotel Richmond offers a blend of comfort and wellness facilities, featuring a spa and wellness center. Its location near the Art Gallery Karlovy Vary makes it a convenient choice for guests interested in cultural experiences. The hotel also provides guided tour services.
Hotel with Indoor Pool
This hotel offers a modern swimming pool and wellness center. The swimming pool center includes a 12.5x6.5 m pool, a whirlpool, Kneipp's footwalk, a shared steam sauna, and a small pool with thermal water. The wellness center has two Finnish saunas, a shared herbal sauna, a salt tepidarium, an ice well, and an infrabench.
Hotel with Heated Pool
Parkhotel Richmond features an indoor pool and is mentioned in connection with having a heated pool. The hotel also offers a spa and wellness center with a sauna and hot tub.
Room Types
Standard Single Room with Pool and Wellness AccessPlease note that extra beds are not available in this room type.
A spa area and pool access is included.
Standard Double Room with Pool and Wellness AccessPlease note that extra beds are not available in this room type.
A spa area and pool access is included.
Deluxe Double Room with Pool and Wellness AccessSome of these rooms come with balconies, and are equipped with armchairs. Some also come with a sofa.
A spa area and pool access is included.
Special Offer - Double Room with Spa Package This wellness package includes 2-6 nights accommodation, half board or full board, 1 spa/wellness treatment per person per night.
Standard Double Room with Spa Package (3 nights)This wellness package includes 2-6 nights accommodation, half board or full board, 1 spa/wellness treatment per person per night.
Standard Double Room with Spa Package (4 nights)This wellness package includes 2-6 nights accommodation, half board or full board, 1 spa/wellness treatment per person per night.
Deluxe Double or Twin Room with Spa Package (3 nights)This package includes:
- full board
-3-night accommodation
- 2 x partial massage
- 1 x pearl bath
- 1 x hydroxeur
- pool centre access
- bathrobe
Deluxe Double or Twin Room with Spa Package (4 nights)This package includes:
- full board
- 4-night accommodation
- lunch and dinner buffet
- 2 x partial massage
- 1 x partial aroma massage
- 1 x pearl bath
- 1 x paraffin-collagen hand wrap
- pool centre access
- bathrobe
Standard Double Room with Spa PackageThis spa package includes at least 6 nights accommodation, half board or full board, 16 spa/wellness treatments per person per 7 nights (2-3 treatments per day), possible medical check-up with in-house doctor and blood tests
Double or Twin Room with Balcony and Wellness AccessThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Double Room with New Year's PackageThis package includes:
- Accommodation with breakfast and dinner
- Classical and aroma therapeutic partial massage
- Pearl bath
- Paraffin pack
- Swimming pool access which includes Swimming pool, Whirlpool, Kneipp´s Walkway, Steam Sauna (unisex) and Pool with mineral spring water
- Bathrobe
- Free WiFi
- Access to New Year’s Eve party
-New Year´s gala dinner
-New Year afternoon concert
Double Room with Christmas PackageThis twin/double room has a flat-screen TV, seating area and minibar.
This package includes:
- Accommodation with breakfast and dinner
- Classical and aroma therapeutic partial massage
- Pearl bath
- Paraffin pack
- Swimming pool access which includes Swimming pool, Whirlpool, Kneipp´s Walkway, Steam Sauna (unisex) and Pool with mineral spring water
- Bathrobe
- Free WiFi
-Christmas dinner with music
- Festive lunch
- Christmas matinee
Guest Reviews
8.4
Very Good
Location
Parkhotel Richmond boasts an enviable location nestled in a lush, scenic park near a forest, offering guests a perfect blend of tranquility and accessibility. The hotel is situated in a serene neighborhood, providing a peaceful retreat away from the hustle and bustle, yet it remains conveniently within walking distance of the city center—typically around a 10-15 minute stroll. This makes it ideal for easy access to Karlovy Vary's historic old town and iconic hiking trails, adding to its allure.
Guests frequently praise the beautiful surroundings and the hotel's charming atmosphere, likening the setting to the glory of old, noble times. The picturesque location on the edge of the center provides a quiet and calm environment, perfect for relaxation and wellness. With opportunities for pleasant walks in the nearby park and excellent wellness facilities on-site, it's a haven for those seeking peace and comfort.
The hotel's lofty positioning on a slope offers stunning views from the windows, further enhancing the serene experience. Additionally, its close proximity to the main tourist promenade ensures that guests can enjoy both seclusion and the convenience of city exploration. For those simply seeking a tranquil escape with the option to easily venture into the vibrant heart of Karlovy Vary, Parkhotel Richmond stands out as an ideal choice with its superb and fantastically beautiful location.
Breakfast
The breakfast experience at Parkhotel Richmond garners generally positive reviews from guests with many highlighting the quality, variety and abundance of the offerings. Guests frequently mention that the breakfast buffet is excellent, ample and caters to diverse tastes. The selection is broad, featuring both sweet and savory options, including eggs, various sausages, beans, bacon, fruits and vegetables. The hotel's commitment to ensuring an extensive and delicious breakfast experience is clear, as it consistently receives praise for its rich, hearty and plentiful meals.
The staff at breakfast is noted for their friendliness, contributing positively to the overall dining experience. Reviews also appreciate the cleanliness of the breakfast area and the overall hotel environment. Guests find the breakfast to be more than sufficient with many describing it as fantastic and very satisfactory, suitable for a diverse clientele.
However, a few visitors pointed out some drawbacks, such as occasional chaos, difficulty finding a table and queues for drinks. Additionally, there were mentions of the selection of fresh fruit being somewhat limited. Despite these minor issues, the general consensus is that the breakfast at Parkhotel Richmond significantly enhances the guest experience with its extensive and quality offerings.
Dinner
Parkhotel Richmond's dining experience presents a range of perspectives. Many guests commend the evening buffet, highlighting it as very delicious, varied and filling with several noting the excellent and great quality of the food. The opportunity to enjoy a local, tasty meal is also appreciated. Some guests find the €15.00 all-you-can-eat offer to be both inexpensive and generous, providing a good selection of main and side dishes.
However, there are also remarks about the limited and uninspiring dinner options with some guests describing the food as not particularly tasty and even reminiscent of mass processing. Certain diners felt that the culinary offerings were outdated and a few reviews suggest that improvements could be made in terms of seasoning and overall quality, which some felt did not meet the standards expected of a 4-star hotel.
The early closure of the hotel restaurant at 7:30 PM was a frequent point of contention with some guests feeling that the dining times were too short and should extend until at least 8:00 PM.
Overall, while the dinner experience at Parkhotel Richmond can be enjoyable and well-received, there remain areas where enhancements could improve the dining experience for all guests.
Rooms
The rooms at Parkhotel Richmond consistently impress with their spaciousness and comfort, often exceeding guests' expectations. High ceilings, bright interiors and cozy furnishings create a welcoming atmosphere. Many visitors highlight the incredibly comfortable beds and pillows, while the cleanliness of the rooms is frequently noted.
Most rooms are large with several featuring additional luxuries such as balconies and access to terraces. The bathrooms often include both bathtubs and showers, adding a touch of luxury to the stay. Despite the occasional need for renovation and some outdated furnishings, the overall condition of the rooms remains tidy and well-maintained.
The hotel itself is described as clean and very nice with a large wellness center enhancing the guest experience. While a few rooms show signs of wear, such as broken wardrobes or worn-out curtains, the comfort level generally remains high due to good maintenance and thoughtful upgrades.
Overall, Parkhotel Richmond provides a quiet and comfortable retreat with rooms that are both spacious and well-appointed. The combination of cleanliness, good furniture condition and thoughtful amenities ensures a pleasant and relaxing stay for all visitors.
Beds
Parkhotel Richmond receives mixed feedback when it comes to the comfort of its beds, though the majority of guests find them to be very comfortable. Several reviews praise the beds as "incredibly comfortable" and "super comfortable," even noting that pillows were comfortable too. Guests also appreciated the spaciousness of the rooms and found the beds to be largely satisfactory. However, a few reviews mentioned issues such as overly soft mattresses, gaps in marital beds and creaking. While some found the furniture in need of updating, the general consensus leans towards a positive experience with the beds at Parkhotel Richmond.
Cleanliness
Parkhotel Richmond boasts an impressive level of cleanliness that resonates through the various areas of the hotel. Both the rooms and bathrooms consistently meet high standards, being described as perfectly cleaned, fragrant and tidy. Guests noted that towels are refreshed daily, which contributes to the overall sense of cleanliness and comfort.
The swimming pool and treatment areas also maintain a rigorous standard of cleanliness, creating pleasant and inviting environments for relaxation. The hotel's efforts in daily maintenance and attention to detail are apparent, though there were minor mentions of specific rooms where cleanliness did not meet some guests' expectations.
Aside from the immaculate presentation, the hotel staff received commendations for being kind, attentive and willing to ensure a pleasant stay. The prompt and friendly service at the reception further enhanced guests' experiences, adding to the comfort of their well-maintained accommodations. Despite a few minor criticisms, overall satisfaction with cleanliness and service remains high, making Parkhotel Richmond a notably clean choice for visitors.
Staff
The staff at Parkhotel Richmond have garnered a largely positive reception from guests, highlighted by their friendliness and helpfulness across various departments such as reception, dining and housekeeping. Reception staff were notably accommodating and articulate and the bellboys and bar staff also received commendations for their politeness. Many guests commented on the attentive nature of the service staff, particularly praising their efforts in the dining hall and at the restaurant and bar.
The ability of the staff to communicate in multiple languages, including English, German and Russian, was appreciated. However, there were a few mentions of areas for improvement, including the demeanor of the breakfast service staff and occasional instances where a warmer, more engaging attitude was desired.
Overall, the dedication and multilingual capabilities of the Parkhotel Richmond staff left a positive impression on guests, enhancing the overall experience at the hotel.
Spa
Parkhotel Richmond offers a highly commendable spa experience that aligns well with its 4-star designation. Guests frequently praise the cleanliness and pleasant atmosphere of the wellness area, noting a mixture of satisfaction with the spa services, including excellent facilities like the pool, hot tub and various saunas. The spa complex, complemented by good food and spacious rooms, often exceeds expectations.
Although some visitors find the spa area a bit small and in need of renovation, the overall sentiment remains positive, highlighting the quality and enjoyment of the wellness facilities. The hotel's historic charm is matched by its consistent delivery of a good spa experience, making it a favored choice for those seeking relaxation and comfort. The staff's helpful approach further enhances the welcoming atmosphere, making Parkhotel Richmond a worthy destination for wellness and rejuvenation.
Pool
Parkhotel Richmond boasts a well-maintained and attractive pool area, which is a highlight for many guests. The pool area impresses with its cleanliness and variety, featuring different types of saunas and a jacuzzi, amenities often appreciated by hotel visitors. Guests frequently describe the pool as superb, beautiful and a pleasant space to spend time, especially on chilly autumn evenings. In addition to regular water, the pool also offers mineral water, enhancing the wellness experience.
However, the pool temperature is a common point of discussion with several guests finding the water slightly too cold for comfort. Some reviews mention that the pool and spa facilities are somewhat small for the hotel's size, leading to a cramped feel at times. Additionally, the jacuzzi's brief 30-second operating cycle and the unavailability of food after 7:30 PM are noted as areas with room for improvement. Despite these minor drawbacks, guests generally commend the welcoming services and the overall quality of the wellness and pool facilities.
Parking
Parkhotel Richmond provides parking directly at the hotel, which is particularly convenient for travelers arriving by car. The parking service is well-organized and reserved spots are clearly marked, ensuring a hassle-free experience for those who book in advance. A reasonable fee of around 4.5 to 6.5 Euros per day is charged for parking, a cost that guests find fair for the convenience offered. Though some guests noted the parking capacity is limited with some having to park on sidewalks or experiencing difficulty despite reservations, there's a general availability of parking spaces. Early reservation is recommended to secure a spot without issues. Overall, while there is an additional parking fee, the service is efficient with satisfactory organization and ample support from hotel staff.
Family
Parkhotel Richmond is praised as an ideal destination for families with children. Its quiet location serves as a perfect base for exploring the city and embarking on surrounding hikes, creating a memorable experience for both parents and kids. Families find the hotel's historic charm and elegant furnishings to be both glamorous and welcoming.
Parents have noted that the staff is particularly friendly and accommodating, always ensuring comfort during meals and other activities. The hotel's atmosphere is festive, especially during Christmas, making it a joyful place for celebrating special occasions like birthdays.
The hotel provides practical amenities such as lockable space for bicycles, catering to active families looking to enjoy bike rides together. However, it's worth noting that some parents observed other guests treating the pool and jacuzzi more like a splash pool, which may affect the swimming experience.
Overall, Parkhotel Richmond has established itself as a family-friendly hotel, balancing historical elegance with thoughtful service, thereby creating a delightful getaway for guests of all ages.
4 Star
Parkhotel Richmond appears to create a diverse range of experiences for its guests. While some visitors feel that the hotel consistently meets expectations and that the wellness area adheres to the declared 4-star standard, others express dissatisfaction with various elements. These guests feel that certain aspects such as room service, furnishings and the restaurant do not align with 4-star expectations. There are differing opinions on the quality of staff service and food with some highlighting disappointments and likening the meals to cafeteria food. In comparison to similar hotels in Austria or Italy, the hotel has been perceived as lacking by some. Despite varying opinions, there are guests who affirm that the hotel is worthy of its 4-star rating.
Yes, Parkhotel Richmond has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Parkhotel Richmond.
Yes, Parkhotel Richmond welcomes dogs.
Yes, parking facilities are available at Parkhotel Richmond.