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Hotel Ambiente Wellness & Spa

Karlovy Vary , Moravská 1a/2088 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Ambiente Wellness & Spa is a 4-star hotel located in an excellent location in Karlovy Vary with many guests praising the beautiful view of the church and the central location of the hotel. The hotel offers a range of different room types with guests highlighting the comfortable beds and clean bathrooms. The cleanliness of the hotel is generally praised, although some guests did have issues with cleanliness. The staff received mixed reviews with some guests describing them as nice, friendly and helpful, while others reported unfriendly staff. The hotel's wellness package received high praise, although not all guests found the experience to match the photos online. The swimming pool is seen as a nice feature for guests to enjoy during their stay. The hotel seems to have room for improvement in meeting the expectations of a four-star hotel. The hotel received mixed reviews from guests with disabilities with some reporting issues with parking, noise, language skills and breakfast quality.
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Categories

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

4-Star Hotel

Hotel with Indoor Pool

Room Types

Double Room This comfortably furnished room includes air-conditioning, a private bathroom and a seating area with a minibar, satellite TV and a safety deposit box. Guests have free access to wellness (sauna, steam bath, sea climate room) Please note that extra beds are not available in this room type.

Junior Suite This comfortably furnished suite includes air-conditioning, a private bathroom and a seating area with a minibar, satellite TV and a safety deposit box. Some have a balcony. Guests have free access to wellness (sauna, steam bath, sea climate room) Some of suits are suitable for disabled guests.

Double Superior This comfortably furnished room includes air-conditioning, a private bathroom and a seating area with a minibar, satellite TV and a safety deposit box. Guests have free access to wellness (sauna, steam bath, sea climate room) Please note that extra beds are not available in this room type.

Special Offer - Double Room with Spa Package This comfortably furnished room includes air-conditioning, a private bathroom and a seating area with a minibar, satellite TV and a safety deposit box. The package includes: - half board (buffet style) - doctor's check up after arrival - prescribed drinking treatment with mineral water and spa treatments - 2 treatments per person per day (except Sunday) - visit to the Thermarium (including sauna, steam bath, sea climate room)

Special Offer - Superior Double Room with Wellness Package This twin/double room has a minibar, satellite TV and seating area. The package includes: - 1x Thai Massage (60 minutes) - 1x Parafango - 1x Reflex foot massage - 1x CO2 Dioxide Bath - 1x Inhalation - 1x Hydromassage shower - 1x Lymphedema massage - free access to the spa (swimming pool with salty water, sauna, hot tub) - bathrobes

Special Offer - Superior Double Room with Relax Package This twin/double room has a view, bathrobe and minibar. The package includes: - 1x Parafango small - 1x Reflex massage (30 minutes) - 1x Classic massage - 1x Lymphedema massage - free access to the spa (swimming pool with salty water, sauna, hot tub) - bathrobes

Single Room Offering free toiletries and bathrobes, this single room includes a private bathroom with a shower and a hairdryer. The single room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 1 bed.

About Hotel Ambiente Wellness & Spa

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Guest Reviews

7.6

Good

Location

Hotel Ambiente Wellness & Spa is situated in an excellent location in Karlovy Vary. Many guests have commented on the beautiful view of the church and the central location of the hotel which is within minutes of the main street. The promenade is just one minute walking distance from the hotel making it a perfect location. Guests have praised the hotel's lovely location which is just a few minutes to the city center and the river with the location being described as 'perfect', 'super' and 'really perfect'. The hotel's location is highly rated by many guests who describe it as great, top, fantastic and perfect due to its proximity to the city center, colonnade and promenade. The staff at Hotel Ambiente Wellness & Spa have also been complimented by guests for being very friendly and attentive.

Breakfast

The breakfast at Hotel Ambiente Wellness & Spa received mixed reviews from guests. Some guests found the breakfast to be generous and tasty, offering various options for everyone, while others found the lack of choice disappointing. Some guests specifically mentioned dry cakes and a limited fruit selection with only apples available. Additionally, some guests noted issues with the coffee machine and a lack of seating space. Many guests felt that the breakfast could have been better and more varied with some stating that it did not meet the expectations of a 4-star hotel. However, some guests still enjoyed the breakfast and praised the selection and quality of food, particularly those who enjoyed Russian cuisine.

Rooms

Hotel Ambiente Wellness & Spa offers a range of different room types, from cozy and well-equipped smaller rooms to spacious rooms with beautiful views of the church or the quiet streets. Guests highlight the comfortable beds and clean bathrooms with some rooms even featuring spacious bathrooms. Some guests had issues with the cleanliness and outdated furniture in their rooms, but others praised the cleanliness and cozy furnishings. The hotel also has suites and apartments available for families, although some guests experienced discrepancies in the room they were given compared to what was advertised. The hotel's location is highly rated, but some guests had issues with the limited parking and small restaurant. Overall, the rooms at Hotel Ambiente Wellness & Spa provide a comfortable and enjoyable stay, although some updates could be made to the outdated furnishings.

Cleanliness

The guests of Hotel Ambiente Wellness & Spa mostly have high praise for the cleanliness of the hotel with many guests stating that everything is clean and well-maintained. The rooms are also frequently commended for their cleanliness with many guests noting that they are comfortable and cozy. However, some guests did have issues with cleanliness, such as one guest whose room was not clean and had hair on the bed. Some guests also noted that while the hotel is clean overall, there were some minor maintenance issues, such as a rusty window frame or chipped plaster. Despite these issues, many guests still describe a beautiful and clean environment, particularly in the spacious and lovely rooms. In general, the hotel's spa area is also praised for its cleanliness, though some guests note minor issues like a hole in the ceiling or electrical cables visible near the Jacuzzi. While some guests had negative experiences with hotel staff, the hotel's location and cleanliness make for a generally pleasant stay.

Staff

The staff of Hotel Ambiente Wellness & Spa received mixed reviews from guests. Some described them as nice, friendly and helpful, going out of their way to accommodate guests. Special shoutouts were given to Andreij, a welcoming receptionist. However, there were also reports of unfriendly staff at the reception and in the restaurant, as well as difficulty communicating with non-Czech or non-English speaking staff. Some guests noted that the staff was not well-trained in terms of friendliness and language skills. Despite this, many guests still appreciated the location and the overall friendliness of the staff.

Spa

The Hotel Ambiente Wellness & Spa offers a varied spa experience to its guests with a large pool, sauna, steam room, whirlpool and Kneipp path. Some guests were disappointed with the chaotic and unfriendly staff in the spa area, but Mila received praise for her professional service. While some procedures were mixed and the spa needed more care, the spa facilities were generally described as very good with a perfect spa area, clean wellness area and great sauna and pool landscape. However, some guests noted that the spa area was outdated with missing tiles in the whirlpool and a broken sauna and steam room. Prices for massages were also considered high for the quality provided. Guests recommended booking treatments in advance and noted that not all wellness offers were available. Nevertheless, massages and cosmetic facial treatments were rated as good. Some guests also highlighted the lack of loungers to rest and relax. Overall, the hotel's wellness package received high praise, although not all guests found the experience to match the photos online.

Pool

The swimming pool at Hotel Ambiente Wellness & Spa varies in size but has a nice temperature. Some guests mention that the pool area is old and in need of renovation, while others appreciate the cleanliness and variety of facilities such as saunas and whirlpools. The spa area is generally well-liked with a sauna that can fit 8-10 people and no extra fee to use the facilities. However, some guests note that the water in the pool can be cold and there aren't always enough seating options available. Some negative reviews mention unfriendly pool staff or early closures without prior notification. Overall, the pool area at Hotel Ambiente Wellness & Spa is seen as a nice feature for guests to enjoy during their stay.

Family

Hotel Ambiente Wellness & Spa in Karlovy Vary is a great destination for a family stay. Families with kids may face some challenges as the hotel staff could be more friendly and speak better English. However, families can still enjoy their stay by booking a suite for two adults and two children. Some guests found the children's bed uncomfortable, but overall the facilities were good. The pool and sauna are open till 8 PM, but it's important to confirm timings with the staff. It's worth noting that although one guest had mentioned two children while booking, only one extra bed was prepared. Families may want to combine their stay with another family to make the most of it.

4 Star

The Hotel Ambiente Wellness & Spa has received mixed reviews from guests regarding its four-star rating, facilities and services. Some guests have expressed that the hotel does not meet the standards of a four-star establishment with outdated decor and a lack of amenities. A few reviewers were disappointed with the breakfast buffet and the limited selection available. On the other hand, some guests have found their rooms to be up to par with the four-star rating, while others have praised the wellness and spa facilities. Parking availability has also been a concern for some guests. Overall, the hotel seems to have room for improvement in meeting the expectations of a four-star hotel.

Accessible

Despite being a 4-star hotel, Hotel Ambiente Wellness & Spa received mixed reviews from guests with disabilities. Unfortunately, the hotel does not offer parking on-site and the nearest parking lot is 300 meters uphill from the hotel. Additionally, some guests reported that the hotel was quite noisy and that the staff at the reception had limited language skills with some staff members struggling to understand both English and German. One guest also commented on the poor quality of the breakfast provided. However, it is worth noting that not all staff members were reported to have language issues.

Yes, Hotel Ambiente Wellness & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel Ambiente Wellness & Spa.

No, Hotel Ambiente Wellness & Spa doesn't allow dogs.

No, parking facilities aren't available at Hotel Ambiente Wellness & Spa.

No, Hotel Ambiente Wellness & Spa doesn't have a gym.

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