Holiday Garden Hotel SKM Park
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Summary of reviewsHoliday Garden Hotel SKM Park receives high praise for its excellent, strategically convenient location. Positioned adjacent to the SKM Park Outlet Mall, it’s perfect for shopping enthusiasts and those exploring nearby attractions like the Suzuka Circuit Theme Park, making it an ideal choice for families. Proximity to the MRT station and Xiaogang Airport greatly enhances travel ease, though some guests mention minor issues with soundproofing and pedestrian paths. Nonetheless, the surrounding amenities, such as outlet malls, dining options and entertainment facilities, offer a variety of activities, complemented by easy parking and smooth transportation options.
The hotel's breakfast offerings are another notable highlight, celebrated for its wide variety, including Chinese and Western dishes, suitable for diverse palates. Families particularly enjoy the DIY pancake machines and mini egg cakes, as well as the clean and tidy dining area. Although some mention that certain dishes can be average in taste and that variety could be improved, the overall breakfast experience is seen as satisfying and delicious.
The rooms at Holiday Garden Hotel SKM Park are generally described as clean, tidy and comfortable with spacious layouts and comfortable bedding. Family-friendly room designs and functional amenities are particularly appreciated. However, critiques include occasional noise disturbances, inadequate storage and issues with air circulation. While some lapses in cleanliness and maintenance are noted, the hotel strives to provide a pleasant stay, particularly for families with bright and functional rooms.
Guests commonly find the hotel environment clean and inviting, although there are mentions of areas needing improvement such as dust, sandy floors and occasional presence of bugs. Despite these concerns, the overall cleanliness and hygiene standards are considered good, contributing to a comfortable stay.
The staff at Holiday Garden Hotel SKM Park is often commended for their friendly, enthusiastic and professional service. Guests appreciate the attentiveness and efficiency of the staff, particularly at the front desk, ensuring a welcoming experience. Positive interactions with restaurant and housekeeping staff further enhance guest satisfaction, despite some isolated instances of less favorable service.
Parking at the hotel is convenient and ample with free parking spaces accommodating both small and large vehicles. Although there are some mentions of shared routes with an adjacent department store complicating entry, the overall parking experience is positive, appreciated for its accessibility and ease.
For families, the hotel stands out with its child-friendly amenities, including a game room with a ball pool and slide and various children’s facilities like playground equipment, baby cribs and sterilizing pots. The strategic location adds opportunities for recreation and breakfast activities for children add a layer of fun. Despite minor crowding issues and occasional mismatches with online photos, the hotel’s provision of children’s supplies and thoughtful touches make it a recommended destination for family trips.
The beds are largely praised for their comfort and size, contributing positively to guest experiences. While there are mixed comments about firmness, the general consensus highlights the beds as a key factor in ensuring restful sleep, particularly beneficial for families.
Overall, Holiday Garden Hotel SKM Park offers a well-rounded, accessible and family-friendly experience with its strategic location, diverse breakfast offerings, comfortable rooms, commendable cleanliness, excellent staff service and convenient parking. While there are areas for improvement, the positive aspects significantly enhance guest satisfaction.
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The hotel's breakfast offerings are another notable highlight, celebrated for its wide variety, including Chinese and Western dishes, suitable for diverse palates. Families particularly enjoy the DIY pancake machines and mini egg cakes, as well as the clean and tidy dining area. Although some mention that certain dishes can be average in taste and that variety could be improved, the overall breakfast experience is seen as satisfying and delicious.
The rooms at Holiday Garden Hotel SKM Park are generally described as clean, tidy and comfortable with spacious layouts and comfortable bedding. Family-friendly room designs and functional amenities are particularly appreciated. However, critiques include occasional noise disturbances, inadequate storage and issues with air circulation. While some lapses in cleanliness and maintenance are noted, the hotel strives to provide a pleasant stay, particularly for families with bright and functional rooms.
Guests commonly find the hotel environment clean and inviting, although there are mentions of areas needing improvement such as dust, sandy floors and occasional presence of bugs. Despite these concerns, the overall cleanliness and hygiene standards are considered good, contributing to a comfortable stay.
The staff at Holiday Garden Hotel SKM Park is often commended for their friendly, enthusiastic and professional service. Guests appreciate the attentiveness and efficiency of the staff, particularly at the front desk, ensuring a welcoming experience. Positive interactions with restaurant and housekeeping staff further enhance guest satisfaction, despite some isolated instances of less favorable service.
Parking at the hotel is convenient and ample with free parking spaces accommodating both small and large vehicles. Although there are some mentions of shared routes with an adjacent department store complicating entry, the overall parking experience is positive, appreciated for its accessibility and ease.
For families, the hotel stands out with its child-friendly amenities, including a game room with a ball pool and slide and various children’s facilities like playground equipment, baby cribs and sterilizing pots. The strategic location adds opportunities for recreation and breakfast activities for children add a layer of fun. Despite minor crowding issues and occasional mismatches with online photos, the hotel’s provision of children’s supplies and thoughtful touches make it a recommended destination for family trips.
The beds are largely praised for their comfort and size, contributing positively to guest experiences. While there are mixed comments about firmness, the general consensus highlights the beds as a key factor in ensuring restful sleep, particularly beneficial for families.
Overall, Holiday Garden Hotel SKM Park offers a well-rounded, accessible and family-friendly experience with its strategic location, diverse breakfast offerings, comfortable rooms, commendable cleanliness, excellent staff service and convenient parking. While there are areas for improvement, the positive aspects significantly enhance guest satisfaction.
Hotel Taking Steps Towards Sustainability
As part of Hotel Garden Group's commitment to sustainable hospitality, this hotel offers eco-friendly O'right toiletries in refillable large bottles to reduce plastic waste. It provides an eco-conscious stay option without disposable items and daily linen changes. Water dispensers are available on every floor to minimize single-use bottled water, and communal area air conditioning is regulated for energy conservation. The hotel also supports low-carbon travel with EV charging stations and provides guests with an iPass as their room key to encourage public transportation use.
Family Friendly Hotel
Holiday Garden Hotel is located next to SKM Park and Suzuka Circuit Park, offering a family-friendly environment. The hotel has rooms in different themes such as Car Race, MRT, Flight and Harbor.
Hotel with EV Charging Stations
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
About Holiday Garden Hotel SKM Park
License: 高雄市旅館529號
Guest Reviews
Location
Guests appreciate the easy parking and smooth transportation options available at the hotel. Despite some minor critiques regarding soundproofing and the lack of pedestrian paths, the overall feedback highlights the hotel's strategic placement for both leisure and shopping. The nearby amenities, such as the outlet malls, dining options and entertainment facilities, ensure that guests have a variety of activities to enjoy during their stay. Additionally, the family-friendly atmosphere and facilities make it an attractive option for those traveling with children.
Breakfast
Guests frequently note the richness and abundance of the breakfast offerings, highlighting the thoughtful inclusion of homemade pancakes and a diverse range of dishes. There are also special vegetarian options marked clearly, adding to the inclusivity of the spread.
On the other hand, some reviews mention that while there are many options, the taste can be average and the variety of dishes could be further improved. A few guests felt that the breakfast options were somewhat limited and that certain hot dishes lacked proper insulation. During the epidemic, the hotel adapted by delivering personal set menus to rooms, which some guests found satisfactory, though others found it less impressive.
Overall, the breakfast is largely seen as satisfying and delicious with ample choices, making it a notable highlight of the stay at the Holiday Garden Hotel SKM Park despite a few areas for improvement.
Rooms
However, there are several areas needing improvement. Some guests mentioned that rooms can be small and basic with inadequate storage in the bathroom. The soundproofing is often criticized with numerous reports of noise disturbances. Air circulation and smells from the air conditioner also received negative remarks. Additionally, there are comments about occasional lapses in cleanliness, such as leftover dust and hair and a few complaints about broken chairs and old toys in the leisure room. Despite these issues, the hotel does make an effort to provide an enjoyable experience for families, including a breakfast area with activities for children. While the rooms are bright and functional, the hotel could benefit from better maintenance and more attention to detail in housekeeping.
Beds
However, there have been a few mixed comments about the firmness of the beds. While some guests felt the beds were too soft, others described them as having just the right balance of softness and firmness. Pillow comfort also received some attention with a few guests mentioning issues with smell but generally finding the pillows comfortable overall.
Additionally, the hotel seems to accommodate well for families, as the large beds can easily fit both adults and children. Despite a few minor issues such as bed guards and the occasional short bed, guests overwhelmingly found the beds to be a strong point of their stay. Overall, the bed quality at Holiday Garden Hotel SKM Park is a significant contributor to guest satisfaction, ensuring a restful and comfortable experience.
Cleanliness
However, several reviews indicate areas needing improvement. Some guests mentioned issues with dust, sandy floors and the presence of bugs and mosquitoes in the rooms. Reports of mold in bathrooms, dirty carpets in the corridor and leftover hair ties and dust from previous guests suggest that room cleaning could be more thorough. Specific complaints pointed out the need for better cleaning around paintings, bedside tables and bathtubs, as well as addressing leftover gravel and marks in the entrance area. Additionally, room disinfection and enhancements in overall hygiene standards are recommended.
Despite these concerns, the hotel maintains a good cost-performance ratio, offering a comfortable and mostly clean experience for its guests. The environment, while needing some improvements in detail-oriented cleanliness, is generally considered clean and inviting.
Staff
Guests appreciate the attentiveness of the employees with specific compliments directed at their ability to cater to the needs of children and quickly resolve issues. The restaurant and housekeeping staff are also commended for their friendliness and high-quality service, contributing to the overall positive experience at the hotel.
In addition to the warm interactions, the hotel staff is acknowledged for their high level of professionalism and responsiveness. The service personnel are described as not only polite but also caring and kind, ensuring that guests feel well-looked after during their stay.
There are a few mentions that suggest some inconsistencies, such as new staff not being as friendly and isolated instances of poor service. Nonetheless, these are overshadowed by the overwhelmingly positive feedback. Most guests leave feeling truly grateful for the excellent service provided by the staff, solidifying the hotel's reputation for exceptional hospitality.
Parking
The hotel also accommodates larger vehicles, including buses and features a large outdoor parking area that adds to the convenience. While some guests noted that the route to the hotel's parking lot is shared with the adjacent department store and could be improved, the overall sentiment highlights the ease and accessibility of parking at the hotel.
Despite minor concerns about the entrance being combined with the shopping mall and some difficulty in driving into the parking lot, the overall parking experience remains positive with many guests appreciating the adequate and accessible parking facilities provided by Holiday Garden Hotel SKM Park.
Family
Additionally, the hotel's strategic location near an amusement park and an outlet mall provides various recreational opportunities outside the premises. Guests have noted that kids love the special breakfast options, including the chance to make their own omelettes and pancakes, adding an extra layer of fun to their stay.
The family-friendly environment is further emphasized by thoughtful touches, like children's chairs and lower tables in dining areas, clean restrooms located near playrooms and public play areas that are constantly sterilized for safety. While the play area on the first floor could be more spacious to prevent crowding, the overall atmosphere remains peaceful and comfortable.
Although the children's playroom could benefit from a greater variety of toys, the hotel compensates with generous discounts for the nearby SKM park and various family-friendly facilities. The rooms are spacious and well-suited for families, providing comfortable bedding and strong water pressure in the showers.
While there may be occasional noise due to the presence of children and the photos might not fully match the actual conditions, the overall experience remains positive. The hotel's provision of children's supplies and attention to detail in meeting the needs of families make it a recommended destination for family trips.
Accessible
No, Holiday Garden Hotel SKM Park doesn't have any pool.
No, a spa isn't available at Holiday Garden Hotel SKM Park.
No, Holiday Garden Hotel SKM Park doesn't allow dogs.
Yes, parking facilities are available at Holiday Garden Hotel SKM Park.
No, Holiday Garden Hotel SKM Park doesn't have a gym.
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