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Summary of reviewsHotel Ocean Heritage is a highly recommended choice for travelers visiting Kanyakumari, thanks to its excellent and convenient location. Guests frequently praise its central position, allowing easy access to key attractions such as the beach, temples, the Vivekananda Rock and both sunrise and sunset viewpoints. The hotel's proximity to the city center, markets and shops enhances the experience with many appreciating the splendid ocean views from certain rooms and communal areas, including the terrace.
The breakfast at Hotel Ocean Heritage is generally well-received with a good spread of South Indian staples like puri, dosa, sambar, chutney, idly, appam and upma. Guests value the tasty offerings and the experience of dining with an excellent view from the fifth-floor restaurant. Although some reviews indicate a desire for more variety and improvements in the dining area’s cleanliness, the overall response is positive, highlighting a delicious and valuable breakfast experience.
Dinner options receive mixed reviews due to the absence of a functional restaurant during some guests' stays, necessitating the search for meals elsewhere. Nonetheless, breakfast served at the in-house restaurant tends to meet guests' expectations and convenient valet parking adds to the appeal, albeit limited.
Room accommodations present a mixed bag; while many guests appreciate the cleanliness, spaciousness and maintenance of the rooms, some feel they are small and cramped, especially for families. Positive mentions include partial sea views, availability of hot water and good room service. Issues like occasional unpleasant smells, maintenance problems and pricing contribute to varying feedback. However, overall, the clean and comfortable rooms and commendable service make the hotel a reasonable option, particularly for budget-conscious travelers.
Cleanliness at Hotel Ocean Heritage is mostly praised with many guests highlighting clean rooms and tidy bathrooms. However, some concerns about cockroaches, unclean linens and general maintenance issues suggest room for improvement. The positive experiences typically outweigh the negatives, contingent on cleaner accommodations.
The staff is often lauded for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. Some reviews mention areas for improvement at the front desk and behavior issues, but these are generally minor compared to the positive interactions reported.
Wi-Fi services at the hotel receive mixed reviews with some guests finding the connectivity sufficient and others facing weak or non-existent connections, indicating a need for improvement in this area. Parking options are also mixed; while valet parking is available, limited spaces and off-site parking needs are inconvenient for some guests.
The hotel is family-friendly with many guests finding it suitable for family stays thanks to its convenient location, safety and spacious rooms for families of four. The comfortable and clean environment makes it a pleasant choice for families.
Bed comfort receives mixed feedback with many appreciating comfortable and soft beds but also frequent reports of dirty linens, old and worn bedding and overly soft mattresses leading to discomfort. Improving the quality and cleanliness of the bedding could enhance the guest experience.
Despite being generally viewed as a three-star establishment, some guests feel it falls short of this classification due to high room rents and occasional subpar service. However, the basic standards met are comparable to a moderately-rated motel or lodge. Business travelers appreciate the hotel's suitability for budget stays, complimenting the excellent service and cooperative staff. Payment options, limited to cash only, could be an inconvenience for business purposes.
Lastly, Hotel Ocean Heritage is highly recommended for honeymooners, offering a quiet and romantic environment with clean and comfortable rooms and superb breakfast. The amazing location and cooperative staff make it an attractive choice for newlyweds. Show more
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Family Friendly Hotel
This hotel has generally positive reviews and is located conveniently. Its proximity to attractions makes it a good base for families exploring the area.
Hotel with Free Wi-Fi
This hotel in Kanyakumari offers free Wi-Fi to its guests. Its location and services make it convenient for travelers who need to stay connected while exploring the area.
Hotel with Parking
Hotel Ocean Heritage offers parking facilities for guests. It is located on East Car Street.
3-Star Hotel
Situated in Kanyakumari, Hotel Ocean Heritage is known for its comfortable rooms and proximity to the beach. It offers essential amenities and a convenient location, making it a popular choice for tourists.
Hotel for Honeymoon
Business Hotel
Room Types
Deluxe Double Room (2 Adults + 1 Child)This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.
Deluxe Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Single RoomThis single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Double Room with FanThis double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Single RoomThis single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Superior Double RoomThe double room has a private bathroom fitted with a bath and a shower. The air-conditioned double room features a flat-screen TV with cable channels, a seating area, a wardrobe, a sofa as well as sea views. The unit has 1 bed.
Deluxe Suite with Sea ViewThis spacious suite includes 1 bedroom, a seating area with a sofa and 2 bathrooms with a shower. The suite offers air conditioning, a wardrobe, a tiled floor, a flat-screen TV with cable channels, as well as sea views. The unit has 3 beds.
Guest Reviews
7.4
Good
Location
Hotel Ocean Heritage boasts an excellent and convenient location, making it a prime choice for travelers visiting Kanyakumari. Centrally positioned, it allows easy access to numerous key attractions with most points of interest within walking distance. Guests frequently highlight the proximity to the beach, temples, the Vivekananda Rock boat boarding point and the sunrise and sunset viewpoints. Moreover, the hotel is close to the city center, markets and various shops, offering visitors the convenience of exploring the area on foot.
The location also affords splendid ocean views from certain rooms and communal areas like the terrace, enhancing the overall experience of staying at the hotel. Guests appreciate being able to see the sunrise directly from their rooms or the hotel's rooftop, making it a perfect spot for early risers seeking picturesque mornings.
Additionally, the hotel's accessibility is notable with nearby transportation options such as the train station and ferry point, facilitating straightforward travel arrangements. The friendly and helpful staff further enhances the appeal of Hotel Ocean Heritage, complementing its strategic location with quality service and a welcoming atmosphere.
Breakfast
The breakfast experience at Hotel Ocean Heritage has garnered a mixed reception from guests. Many reviews highlight the positive aspects, noting the variety and taste of the offerings. South Indian staples are frequently mentioned with options like puri, dosa, sambar, chutney, idly, appam and upma being well-received. The complimentary buffet breakfast, praised for its good spread and taste, offers great value for money with numerous guests describing it as delicious and beyond expectations. Some reviewers also appreciated the welcoming staff and the excellent view from the 5th-floor restaurant.
However, a few reviews point out areas for improvement. Some guests felt the breakfast was basic, repetitive or not up to standard with certain reviews describing it as poor, average or meager. There were mentions of the breakfast area being cramped and not clean enough to accommodate all guests comfortably. The desire for more variety, especially beyond South Indian cuisine, was also expressed. Despite some dissatisfaction, the overall consensus indicates that the breakfast at Hotel Ocean Heritage is generally good with room for enhancements.
Dinner
Hotel Ocean Heritage offers a mixed dining experience according to guest reviews. While the dinner options available at the hotel are described as limited, they are generally well-received. However, several reviews note the absence of a functional restaurant during their stay, making it necessary for guests to seek lunch and dinner elsewhere. Breakfast is served at the in-house restaurant, though opinions vary on its quality. Despite these limitations, some guests found the parking to be satisfactory, albeit not in immediate proximity to the hotel. Overall, the dining facilities appear minimal with guests often needing to explore nearby options for meals beyond breakfast.
Rooms
Hotel Ocean Heritage offers a mixed bag when it comes to room accommodations, but there are plenty of redeeming qualities for travelers to consider. Many guests have appreciated the cleanliness and neatness of the rooms, frequently highlighting that they are well-maintained. Spaciousness is another positive aspect with several guests finding certain rooms large and comfortable, which is particularly beneficial for big families or those seeking ample space.
The rooms with partial sea views are often praised, enhancing the overall experience with pleasant vistas. Smaller details such as the availability of hot water and good room service add to the comfort.
However, it's important to note that room sizes can be a drawback for some visitors. Descriptions of rooms being very small and cramped are common, making them less suitable for families or those who require more space. Issues like unpleasant smells, particularly from the bathrooms and occasional maintenance problems, such as non-functional air conditioning and locks, have been reported.
Pricing is another point of contention with some guests feeling that the rates are a bit steep for what is offered. Lighting in the rooms has been mentioned as less than ideal, contributing to a less vibrant atmosphere.
Overall, while Hotel Ocean Heritage has certain shortcomings, its clean and comfortable rooms, good service and partial sea views contribute positively to the guest experience, making it a reasonable option for budget-conscious travelers.
Beds
Hotel Ocean Heritage receives mixed reviews when it comes to its beds. Many guests have praised the beds for being very comfortable and soft, contributing to a restful night's sleep. However, the quality of the bedding leaves much to be desired with numerous reports of bedsheets being dirty, stained and not regularly changed. Mattresses also receive criticism for being too soft, sagging and causing back pain, likely due to their age. Overall cleanliness of the linen and towels is an issue, as they often appear old, worn and unhygienic. While the comfort of the beds can be a highlight, the hotel could benefit from updating its bedding and linens to meet guests' expectations for cleanliness and comfort.
Cleanliness
Hotel Ocean Heritage has garnered mixed reviews concerning its cleanliness. Positively, many guests have commented on the clean rooms and tidy bathrooms with phrases like "clean place," "super clean room," "clean and comfortable accommodation," and "clean and spacious" frequently mentioned. The property's overall cleanliness and well-maintained rooms were also highlighted. Guests appreciated the hygienic and tasty breakfast, adding a positive note to their dining experience.
However, the hotel has notable areas for improvement. Several reviews pointed out cleanliness issues, specifically mentioning cockroaches, dirty linens and unpleasant smells. Guest feedback also indicated that regular room cleaning services were often not fulfilled as promised and issues like dusty rooms, leaking bathroom taps and unclean restrooms were raised. Additionally, some communal areas, including the breakfast area, were described as unhygienic.
The presence of cockroaches in multiple rooms was a recurring complaint, contributing significantly to the negative reviews. While some guests found the facilities reasonably clean and the rooms well-maintained, others felt that the cleanliness did not meet the standards expected of a three-star hotel. Overall, while the hotel has some commendable aspects in terms of cleanliness, there are clear and consistent calls for substantial improvements.
Staff
The staff at Hotel Ocean Heritage have received numerous positive mentions from guests. Many reviews highlight the politeness, friendliness and helpful nature of the team with guests frequently describing the staff as courteous, cooperative and professional. There's a strong emphasis on warm welcomes and excellent hospitality with several noting that the staff were accommodating and supportive. Clean rooms complement the overall experience, making guests feel well taken care of.
However, there are some areas where improvement is noted. Some guests pointed out that the front desk staff could be more efficient and professional and a few reviewers mentioned unpleasant behavior such as staff asking for tips. Additionally, issues with reception crowding and varying levels of attentiveness were mentioned but did not overshadow the general praise for the staff’s behavior and their willingness to help.
Overall, the kindness and professionalism of the staff significantly contribute to the positive experience at Hotel Ocean Heritage.
Wi-Fi
Hotel Ocean Heritage offers Wi-Fi services, but guest feedback indicates mixed experiences with its quality and connectivity. While there are mentions of good and decent Wi-Fi, several guests have reported issues such as weak and poor connectivity, requiring them to rely on mobile data. There were also instances where Wi-Fi codes were provided in the room, but overall, the Wi-Fi connection often needs improvement. Some guests found the internet to be bad or not working at all, indicating a need for enhancement in the hotel's Wi-Fi services.
Parking
Travelers visiting Hotel Ocean Heritage will find mixed reviews regarding parking options. While valet parking is available and some guests have noted that parking is not an issue, others have had different experiences. There is mention of a limited parking facility with only 4 to 5 available spaces and at times, guests had to park their cars in a lot 100 meters away from the hotel. Some reviews highlight a long wait for car retrieval and describe parking as a hassle or not ideal. The hotel does offer separate parking for cars with drivers, which can be convenient. However, the limited and off-site options suggest that parking might be less straightforward for some visitors.
Family
Hotel Ocean Heritage is a family-friendly, budget accommodation that many guests find ideal for family stays. The hotel is conveniently located close to tourist spots, making it a suitable choice for families looking to explore the area. Safety is a prominent feature, frequently highlighted by guests who value a secure environment for their loved ones.
The suites and family rooms at the hotel are especially noted for their comfort with specific mentions of spacious rooms that can accommodate a family of four. The overall cleanliness and neatness of the hotel contribute to a pleasant experience for families. Although some reviews mention that standard room sizes are not always ideal for family stays, the hotel provides suitable configurations, including quadruple rooms, making it a practical option for families.
Guests have enjoyed their stay and found the environment to be pleasant and comfortable. The hotel's welcoming atmosphere and family-centric focus have left many guests with wonderful experiences. Overall, Hotel Ocean Heritage stands out as a recommended choice for families looking for a reliable and enjoyable place to stay.
3 Star
Hotel Ocean Heritage can generally be classified as a three-star establishment with some reviews suggesting it could be considered a two-star property due to various factors. The overall perception of the hotel seems to align with a three-star rating, though some of the guests have expressed that it lacks the necessary facilities to fully merit this classification. Issues such as the high room rent, especially given the purported star rating, have been a point of contention. Additionally, there have been mentions of subpar behavior from the staff, which has influenced some guests to rate it lower. Despite these critiques, Hotel Ocean Heritage maintains a basic standard that is comparable to a moderately-rated motel or lodge.
Business
Hotel Ocean Heritage generally receives positive remarks for its suitability for business travelers. Guests often find it ideal for business stays, noting that it is particularly recommended for those on a budget. Many guests appreciate the excellent service and cooperative staff, which enhance the overall experience. Some concerns were raised about the payment options, specifically the limitation to cash payments only and the lack of receipts, which could be an inconvenience for business purposes. While certain reviews mentioned that the rooms might not be perfect for a business stay, the hotel remains a preferred choice for many due to its affordability and supportive service.
Honeymoon
Hotel Ocean Heritage has received numerous accolades for being an ideal spot for honeymooners. The venue is frequently described as a perfect place for a romantic getaway with clean and comfortable rooms specifically praised for being suitable for couples. Guests repeatedly mention the quiet and serene environment, enhancing the overall romantic experience. Many reviews highlight the amazing location and the superb breakfast, contributing to the hotel's high recommendations for honeymoon stays. The cooperative staff further adds to the positive experience, making it an attractive choice for newlyweds.
No, Hotel Ocean Heritage doesn't have any pool.
No, a spa isn't available at Hotel Ocean Heritage.
No, Hotel Ocean Heritage doesn't allow dogs.
Yes, parking facilities are available at Hotel Ocean Heritage.